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Description: This Workplace Success Skills Course will help you to enhance your life tools in the office. It will give you the grounding you need in a range of skills that have been identified as being vital to workplace success. Here is what's on tap for you: Being a Team Player, Flexibility, Problem Solving, Resourcefulness, Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. This course looks to take you form where you are now to a new level of understanding for the key skills that will help to make you successful at work. So, Join this course to learn to get success in your workplace. Learning Outcomes: Know your own team member roles and responsibilities. Understand ways to be an effective team member. Know how it feels to experience change and know your level of change tolerance. Understand ways to be flexible in times of change. Know what a problem is and ways to approach problem solving. Recognize the self-fulfilling prophecy and its relevance to their work. Appreciate the variety of behaviors that characterize resourcefulness in the workplace. Identify tips to giving and receiving feedback. Realize the uses of feedback to increase their strengths as leaders in the workplace. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Success Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Success Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Being a Team Player 00:15:00 Flexibility 00:15:00 Problem Solving 00:30:00 Resourcefulness 00:15:00 Feedback 00:15:00 Self-Confidence 00:30:00 Creative Thinking 00:15:00 Emotional Intelligence 00:30:00 Mock Exam Mock Exam- Workplace Success Skills Course 00:20:00 Final Exam Final Exam- Workplace Success Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This course will enable you to learn useful PC attributes that are required for your regular work with PC. The course will teach you the essential standards of equipment and how to utilise adequately. You will learn about the parts and how to update and upgrade your PC, investigating your PC to dodge issues when you are working. You will learn essential computer operating system. Who is the course for? Beginner to advanced level users can benefit from the lessons we provide People who have an interest in learning about computer and computer maintenance Entry Requirement: This course is available to all learners of all academic backgrounds. However, having an educational background and experience in computer operating system will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Certificate Course to Computer Operating System is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager Computer Engineer Computer Specialist And Other Computer Operation-related jobs! Computer Fundamentals Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Computer Operating System Introduction 00:15:00 What is an Operating System? 00:30:00 History of Operating System 00:30:00 What an Operating System Does 01:00:00 Microsoft Windows 00:15:00 MAC OS 01:00:00 UNIX 00:30:00 LINUX 00:30:00 GNU 00:30:00 Other Operating Systems999 01:00:00 Installing an Operating System 00:30:00 Defining The Processes 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Certificate in Computer Operating System 00:20:00 Final Exam Final Exam- Certificate in Computer Operating System 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
