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1878 Courses in Liverpool delivered On Demand

Project Management Overview: On-Demand

By IIL Europe Ltd

Project Management Overview™: On-Demand This on-demand program provides learners with an interactive self-paced introduction to the world of project management (PM). Participants will gain fluency in the language and core concepts of PM, regardless of their roles in any project environment. They will also gain experience and perspective with basic yet practical problem-solving on a real-world case study. What You Will Learn You'll learn how to: Speak the language of project management Practice basic skills and tools that support effective project management through a structured process, including: Initiating Planning Executing Monitoring & Controlling Monitoring & Controlling Closing Basic Concepts People in Projects Projects in Organizations A Process Approach Process Groups in Action - Initiating Process Groups in Action - Planning Process Groups in Action - Executing Process Groups in Action - Monitoring & Controlling Process Groups in Action - Closing Summary and Next Steps

Project Management Overview: On-Demand
Delivered Online On Demand1 hour 30 minutes
£95

Business GCSE Distance Learning Course by Oxbridge

By Oxbridge

Heads up, aspiring business magnates!📣 If you have a knack for numbers, a budding enthusiasm for marketing, and envisage yourself spearheading a business or contributing significantly to an organisation's growth and success, then our AQA-accredited GCSE Business course is tailor-made for you.  Engage in six comprehensive modules with our course, exploring the intricacies of business operations and finance, problem-solving and decision making, qualitative and quantitative data analysis, and much more. Your individual tutor will provide unlimited assistance as you dive into understanding the factors influencing an organisation's operations, decision-making processes, and the usage of appropriate business terminology. The competencies you develop will be highly coveted by colleges, universities, and a plethora of professions including accounting, law, management consultancy, stockbroking, and human resources.  Designed for convenient online study at your pace, this AQA GCSE Business course provides unrestricted access to your personal tutor via email and telephone. The course induction and assignments are structured to nurture the skills and knowledge you need to thrive in your examinations. Expect: A newly minted course, crafted to the latest specification with engaging content Fast track available for this course (for exams in 2022) Access to our network of partner exam centres (guaranteed exam venue) Unlimited tutor support – personalised study plan and consistent support Exam pass guarantee (Don't pass the first time? We've got you covered for the next exam!) Immerse yourself in the dynamics of business operations, finance, problem-solving, and decision making, and data analysis! About the awarding body Awarding body: AQA Our course code: X807 Qualification code: 8132 Official Qualification Title: GCSE Business AQA qualifications are internationally acclaimed, taught in 30 countries worldwide, highly esteemed by employers and universities and designed to help young people advance to their next life stage.  ⏱ Study Hours Allocate between 120 and 150 hours for studying, plus extra time for assignments. 👩‍🏫 Study Method Delivered via our dynamic online learning platform, the course includes various media resources such as videos, quizzes, and interactive activities. 📆 Course Duration Upon enrolment, you'll have two years to study and take your exams, with continued unlimited tutor support. Access the learning materials via MyOxbridge, our online platform. 📋 Assessment Enrolments are now open for examinations from Summer 2022. You'll be required to complete two standard GCSE written exams. Guaranteed exam spaces are provided at our nationwide centres. During the course, you'll complete assignments for tutor feedback and monitoring your progress. 👩‍🎓 Course Outcomes Upon successful completion, you'll earn a GCSE in Business, issued by AQA, a syllabus (8132) selected specifically for its suitability for distance learning. ℹ️ Additional Information Official Qualification Title - GCSE Business Difficulty - Level 2 Entry requirements - Strong reading and writing English skills are highly recommended. Course Content Business in the real world Influences on business Business operations Human resources Marketing Finance Each module covers the core areas of business, equipping you with understanding of functions and sectors, technology and ethical implications, personnel management, market research strategies and financial calculations, respectively.  Unlock your potential in the business world with our GCSE Business Correspondence Programme! 🚀

Business GCSE Distance Learning Course by Oxbridge
Delivered Online On Demand
£475

BCS Foundation Certificate in Business Analysis

By Career Smarter

The Foundation Certificate in Business Analysis—a dynamic course illuminating core concepts and skills in business analysis. Uncover the tools and techniques essential for effective problem-solving and decision-making. About this course £297.00 42 lessons Course curriculum IntroductionIntroductionBusiness Analysis Tutorbot Module 1Lesson - What is Business Analysis?Test Your Knowledge Quiz Module 2Lesson - The Competencies of a Business AnalystTest Your Knowledge Quiz Module 3Lesson - The Strategic Context for Business AnalysisTest Your Knowledge Quiz Module 4Lesson - The Business Analysis Service FrameworkFREE PREVIEWTest Your Knowledge Quiz Module 5Lesson - Investigating the Business SituationTest Your Knowledge Quiz

BCS Foundation Certificate in Business Analysis
Delivered Online On Demand3 hours
£297

Customer Service Skills Training [Video Course]

4.3(43)

By John Academy

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Customer Service Skills Training [Video Course]
Delivered Online On Demand38 minutes
£23.99

Creating Circles of Support

By Inclusive Solutions

A 1 hour guide to building a Circle of Support around a disabled adult

Creating Circles of Support
Delivered Online On Demand
£149

Dealing with Difficult People

4.7(160)

By Janets

The Dealing with Difficult People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Dealing with Difficult People consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Dealing with Difficult People Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Dealing with Difficult People
Delivered Online On Demand1 hour 24 minutes
£25

Event Management, Wedding Planning and Hospitality Management

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Event Management, Wedding Planning and Hospitality Management
Delivered Online On Demand
£399

Nursing, Medical Law & Pharmacology- QLS Endorsed

By Imperial Academy

Level 4, 5 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Nursing, Medical Law & Pharmacology- QLS Endorsed
Delivered Online On Demand
£399

Astronomy, Meteorology & Particle Physics - QLS Endorsed Certificate

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Astronomy, Meteorology & Particle Physics - QLS Endorsed Certificate
Delivered Online On Demand
£399

Certification in Intelligence Analyst

4.8(9)

By Skill Up

Develop a naturally inquisitive mind and exceptionally strong problem-solving abilities herewith this Certification in Intelligence Analyst course. Improve

Certification in Intelligence Analyst
Delivered Online On Demand6 hours 45 minutes
£25