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***24 Hour Limited Time Flash Sale*** Equality, Diversity & Inclusion (EDI) in the Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Equality, Diversity and Inclusion (EDI) In today's quickly changing workplace, the value of Equality, Diversity, and Inclusion (EDI) cannot be overemphasised. With UK data indicating a 29% increase in workplace discrimination lawsuits in the previous year, how can we build a more inclusive and equal working environment? This comprehensive Equality, Diversity and Inclusion bundle delves deep into the principles and practices of Equality, Diversity & Inclusion (EDI), empowering you to build a fairer, more respectful, and successful workplace. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Equality, Diversity is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. But that's not all. When you enrol in Equality, Diversity and Inclusion Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Equality, Diversity and Inclusion Career Bundle: Course 01: Equality, Diversity and Inclusion Course 02: EDI in adult care Course 03: Certificate in Equality, Diversity and Inclusion at QLS Level 3 Course 04: Cross-Cultural Awareness Training Course 05: Level 2 Certificate in Workplace Management: Violence Course 06: Sexual Harassment in the Workplace Course 07: Conflict Management Training Course 08: Hospitality Assistant & Management Training Course 09: Decision Making and Critical Thinking Training Course 10: Inspirational Leadership Skills Course 11: Team Building & Management Diploma Course 12: Change Management Course 13: International Law and Human Rights Course 14: Diploma In UK Employment Law Course 15: Legal Advisor Training Course Course 16: Mastering Organizational Chaos Course Course 17: Self Esteem & Confidence Building Course 18: Diploma in Business Management: Corporate Behaviour Course 19: Business Etiquette and Professional Behavior Course 20: Customer Service Essential Skills Diploma Course 21: Social Anxiety Therapy Course 22: Compassion Focused Therapy Course 23: Corporate Risk And Crisis Management Course 24: Dealing With Difficult People Training Course Course 25: Effective Communication Skills Course Enrol in Equality, Diversity and Inclusion training bundle today and take the first step towards achieving your goals Why Choose Our Equality, Diversity and Inclusion Bundle? Get a Free CPD Accredited Certificate upon completion of Equality, Diversity and Inclusion Get a free student ID card with Equality, Diversity and Inclusion Training Get instant access to this Equality, Diversity and Inclusion course. Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity and Inclusion is affordable and simple to understand The Equality, Diversity and Inclusion is an entirely online, interactive lesson with voiceover audio Lifetime access to the Equality, Diversity and Inclusion course materials The Equality, Diversity and Inclusion comes with 24/7 tutor support Equality, Diversity Start your learning journey straightaway with our Equality, Diversity Training! Equality, Diversity premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Equality, Diversity is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Equality, Diversity You have to complete the assignment given at the end of the Equality, Diversity course. After passing the Equality, Diversity exam, you will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Equality, Diversity Requirements Equality, Diversity Career path Equality, Diversity Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Nine Guidelines to Successfully Executing Portfolio Management in Your Organization Nine guidelines for successful implementation of portfolio management, or enhancement of your organization´s existing portfolio management process, are presented in this video Implementing portfolio management is a difficult culture change. Everyone enjoys pursuing their own 'pet' projects that they believe will make a difference, but what about other peoples' projects? The importance of portfolio management must be communicated in order for it to be embraced and implemented, and change needs to be managed strategically as we optimize our organization's portfolio: programs, projects, and operational activities. This video presents nine guidelines for the successful implementation of portfolio management or enhancement of your organization's existing portfolio management process. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Absence Management Certification While intermittent employee absences are inevitable, frequent non-attendance can have a significant cost to an organization. Employers lose money and time due to absenteeism, and repeated absence can lower team morale. Regular absenteeism can create resentment and stress within the workplace, making it difficult to maintain a positive and productive environment. Persistent employee absence can negatively impact profits and damage important relationships between the business and its clients. Therefore, it is crucial for all organizations to take a proactive approach to absence management and prevention. Fortunately, you can reduce absenteeism by understanding the underlying causes and implementing effective measures to address it. In this course, you will learn why employees may be absent from work, how to manage instances of absence, how to support those with legitimate reasons for absence to return to the workplace, and how to educate employees who are absent without valid reasons. You will discover how to strike a balance between supporting the needs of your organization while promoting the health and wellbeing of its employees. Don't let absenteeism impact your business - enroll in our course and learn how to manage employee absences effectively!   You Will Learn: What is implied by representative nonappearance, the monetary expenses of nonattendance and why it is basic that all organizations contemplate how to deal with it. The most widely recognized explanations behind both present moment and long haul unlucky deficiencies and how the reasons for nonattendance differ by area. The components that make up a decent nonattendance the board strategy and how to guarantee that it is executed in a steady manner. The down to earth steps line chiefs and entrepreneurs can take while restraining and excusing representatives with a background marked by continuous or delayed nonattendances. Step by step instructions to forestall nonattendance by improving working conditions, raising assurance and offering viable motivating forces. Advantages Of Taking This Course: In the event that you are in an administration job, this course will give you the certainty to converse with workers about nonattendance and to carry out nonappearance strategies. In the event that you are liable for drawing up nonattendance arrangements, this course will help you devise reasonable, viable techniques that advance a solid working environment. In the event that you own a business or are the top of an association, this course will urge you to look at your work environment culture and see how it might encourage a culture of non-attendance. You will acquire viable experiences into measures that decrease worker nonattendance, which will permit you to quickly begin handling the issue in your own association.

24 Hour Flash Deal **25-in-1 Anti Harassment and Bullying Mega Bundle** Anti Harassment and Bullying Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Anti Harassment and Bullying package online with Studyhub through our online learning platform. The Anti Harassment and Bullying bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Anti Harassment and Bullying course provides complete 360-degree training on Anti Harassment and Bullying. You'll get not one, not two, not three, but twenty-five Anti Harassment and Bullying courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Anti Harassment and Bullying courses are yours for as long as you want them once you enrol in this course This Anti Harassment and Bullying Bundle consists the following career oriented courses: Course 01: Workplace Violence, Harassment and Conflict Resolution Training Course 02: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 03: Cyber Security Awareness Training Course 04: Workplace Health, Safety & Laws Course 05: Diploma in Workplace Professionalism and Communication Course 06: Diversity Training Course 07: Equality, Diversity and Discrimination Course 08: Biogeography, Citizen Science and Global Biodiversity Course 09: Conflict Resolution Course 10: Effective Communication Skills Diploma Course 11: Emotional Intelligence and Social Management Diploma Course 12: Suicide Prevention Course 13: Domestic Violence and Abuse Awareness Diploma Course 14: Abuse Response and Reduction: Empowering a Safer Environment Course 15: Psychological Wellbeing and Crisis Intervention Course 16: Vulnerability, Abuse & Safeguarding Course 17: Criminal Procedure, Law and Psychology Diploma Course 18: Social Crime Awareness: Understanding and Prevention Course 19: Cross-Cultural Awareness Training Diploma Certificate Course 20: Dealing With Difficult People - Diploma Course 21: Mental Health Awareness Course Online Course 22: Anger Management Course 23: Post-Traumatic Stress Disorder (PTSD) Counselling Course 24: Stress Management Training Course 25: Overcoming OCD with Mindfulness & CBT The Anti Harassment and Bullying course has been prepared by focusing largely on Anti Harassment and Bullying career readiness. It has been designed by our Anti Harassment and Bullying specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Anti Harassment and Bullying Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Anti Harassment and Bullying bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Anti Harassment and Bullying Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Anti Harassment and Bullying Elementary modules, allowing our students to grasp each lesson quickly. The Anti Harassment and Bullying course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Anti Harassment and Bullying bundle, you really hit the jackpot. Here's what you get: Step by step Anti Harassment and Bullying lessons One to one assistance from Anti Harassment and Bullyingprofessionals if you need it Innovative exams to test your knowledge after the Anti Harassment and Bullyingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Anti Harassment and Bullying courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Anti Harassment and Bullying certificate and transcript on the next working day Easily learn the Anti Harassment and Bullying skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anti Harassment and Bullying training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Anti Harassment and Bullying Requirements To participate in this Anti Harassment and Bullying course, all you need is - A smart device A secure internet connection And a keen interest in Anti Harassment and Bullying Career path You will be able to kickstart your Anti Harassment and Bullying career because this course includes various courses as a bonus. This Anti Harassment and Bullying is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Anti Harassment and Bullying career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Diversity and Inclusion Specialist Diploma Mega Bundle** Diversity and Inclusion Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Diversity and Inclusion Specialist Diploma package online with Studyhub through our online learning platform. The Diversity and Inclusion Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Diversity and Inclusion Specialist Diploma course provides complete 360-degree training on Diversity and Inclusion Specialist Diploma. You'll get not one, not two, not three, but twenty-five Diversity and Inclusion Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Diversity and Inclusion Specialist Diploma courses are yours for as long as you want them once you enrol in this course This Diversity and Inclusion Specialist Diploma Bundle consists the following career oriented courses: Course 01: Diversity Training Course 02: Disability Awareness and Inclusion Training Course 03: Equality, Diversity and Discrimination Course 04: EDI in Adult Care Course 05: Cross-Cultural Awareness Training Diploma Certificate Course 06: Social Work Diploma Course 07: Health and Social Care Management Course 08: Workplace Violence, Harassment and Conflict Resolution Training Course 09: Workplace Health, Safety & Laws Course 10: Inspirational Leadership Skills: Practical Motivational Leadership Course 11: Diploma in Human Rights Course 12: Self Esteem & Assertiveness Course 13: Domestic Violence and Abuse Awareness Diploma Course 14: Social Anxiety Therapy Course 15: Diploma in Safeguarding Vulnerable Adults Course 16: Conflict Management Course 17: Professional Crisis Management Certificate Course 18: Decision Making and Critical Thinking Online Course Course 19: Team Management Course 20: UK Employment Law Course 21: Leadership & Management Training Course 22: Dealing With Difficult People - Diploma Course 23: Change Management Course 24: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 25: Effective Communication Skills Diploma The Diversity and Inclusion Specialist Diploma course has been prepared by focusing largely on Diversity and Inclusion Specialist Diploma career readiness. It has been designed by our Diversity and Inclusion Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Diversity and Inclusion Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diversity and Inclusion Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diversity and Inclusion Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Diversity and Inclusion Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Diversity and Inclusion Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Diversity and Inclusion Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Diversity and Inclusion Specialist Diploma lessons One to one assistance from Diversity and Inclusion Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Diversity and Inclusion Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Diversity and Inclusion Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Diversity and Inclusion Specialist Diploma certificate and transcript on the next working day Easily learn the Diversity and Inclusion Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diversity and Inclusion Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Diversity and Inclusion Specialist Diploma Requirements To participate in this Diversity and Inclusion Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Diversity and Inclusion Specialist Diploma Career path You will be able to kickstart your Diversity and Inclusion Specialist Diploma career because this course includes various courses as a bonus. This Diversity and Inclusion Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Diversity and Inclusion Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Shared Knowledge is Power - Building a Project Management Community As project managers, we do not deliver. We do not cut code or build bridges. We work with teams and stakeholders to ensure that delivery is done. The job of the project manager is about working with people, breaking down barriers, reducing risk, and managing change. To do this well, it's not about 'know what,' it's about 'know how.' Better access to knowledge-and the support to use it wisely-means faster, cheaper, and higher quality projects. At Fujitsu, our vision is about providing the ability for project managers to share knowledge and experience by interacting with other members of the community, in agile and dynamic client-facing environment. Equally as important is taking that knowledge back into the organisation. This supports the individual in developing their professional career, and supports the organization in improving its project delivery. Understanding your customers' changing organisation is difficult enough. Combined with your own ever-changing organisation and the faster pace of agile project delivery, we need to leverage more than just our own knowledge and experience. A strong project management community driven by knowledge sharing may be the answer you need. The size of your organisation is irrelevant - everyone can benefit from a knowledge based community. It is how you shape the community to meet your needs that will deliver the benefits.Learning Objectives Better access to knowledge-and the support to use it wisely-means faster, cheaper, and higher quality projects.

Learn how to provide immediate care to injured pets with the Pet First Aid - CPD Certified Course. Gain essential skills in handling pet emergencies, administering CPR, and promoting their well-being. Perfect for aspiring pet care professionals or those looking to validate their skills in pet first aid.

Emotional Intelligence and the Power of Choice Take a step into the realm of psychology and Emotional Intelligence in you'll investigate your strengths, blind spots and emotional triggers. You will also learn how to develop and build your EI "quotient." Incorporating insights from the latest research in neuroscience, this workshop will equip you with the tools to enhance your relationships - and your career - while interacting more effectively with people you find most difficult. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Emotional Intelligence and the Power of Choice Take a step into the realm of psychology and Emotional Intelligence in you'll investigate your strengths, blind spots and emotional triggers. You will also learn how to develop and build your EI "quotient." Incorporating insights from the latest research in neuroscience, this workshop will equip you with the tools to enhance your relationships - and your career - while interacting more effectively with people you find most difficult. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.