23961 Courses in Edinburgh delivered On Demand

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

The Lower Energy Cost Strategy Online Course helps you cut your home energy bills with easy, smart steps. You’ll learn how to check your current costs, find out where energy is wasted, and make simple changes to save money. The course covers helpful habits, tools like thermostats, and tips for windows, fireplaces, and even your garden. It also explains how energy-efficient homes and fuel choices can lower your costs long term. Whether you rent or own your home, this course gives you the tools to save money and use less energy. Course Curriculum ✓ Introduction ✓ Determining The Current Costs ✓ Cost over Savings Analysis ✓ Getting Started By Finding Your Biggest Needs ✓ Start Small For Big Savings ✓ You’re Window Savings ✓ The Fireplace Advantage ✓ Energy Saving Habits to Develop ✓ The Thermostat ✓ Energy Star: Understanding What It is ✓ Outside the Home: Landscaping For Energy Benefits ✓ Alternative Sources of Fuel ✓ The Energy Efficient New Home ✓ Conclusion Learning Outcomes Understand your current energy costs. Learn how to do a cost over savings analysis. Find out which areas of your home use the most energy. Start saving with small, simple changes. Learn how windows and fireplaces can affect energy use. Pick up good habits to lower your energy bills. Understand how your thermostat can help you save. Learn about Energy Star and what it means. Use outdoor landscaping to help keep your home cool or warm. Explore alternative fuel sources and energy-smart homes. Who is this course for? This course is for homeowners, renters, and anyone who wants to save money by using less energy. If you want to make your home more efficient, this course gives you simple tips that work. You don’t need any special knowledge, just an interest in saving energy and money. Eligibility Requirements You only need basic reading and computer skills to join. No background in energy or home repair is needed. If you care about saving money and using energy wisely, this course is for you. Career Path This course can lead to work in home energy audits, green living advice, or property maintenance. It also helps if you work in real estate, home repair, or want to start a business that helps others save energy. It adds value to personal and professional skills in eco-friendly living. (Learn more about this online course)

The Air Courier Diploma Level 3 teaches you everything you need to know to become a travel courier. You will learn how the courier system works, who can join, what the job involves, and how to apply. This course helps you understand the rules, costs, and legal aspects of courier travel. It also gives you tips to stay safe and enjoy your trip. By the end, you will know how to travel the world while helping deliver important packages. Course Curriculum ✓ Introduction To Air Courier Travel ✓ What You Will Be Doing ✓ Who Can Become An Air Courier? ✓ The Application Process ✓ How Do I Get Started? ✓ What Happens Next? ✓ Is It Legal? ✓ How Much Will It Cost? ✓ Where Can I Go? ✓ How Long Can I Stay At My Destination? ✓ What If I Can’t Fulfill My Obligations? ✓ Do I Need Travel Insurance? ✓ Are There Any Drawbacks? ✓ Tips For Prospective Couriers ✓ Useful Information Learning Outcomes Understand what air couriers do and how they work. Learn who can become an air courier. Know how to apply for courier jobs. Understand how to start your first courier trip. Learn what to expect after getting accepted. Understand the legal side of being a courier. Know the cost of travelling as a courier. Find out where you can travel and how long you can stay. Learn what to do if you face problems. Get useful travel tips to make your journey smooth and safe. Who is this course for? This course is for anyone who loves to travel and wants to learn how to do it in a smart, low-cost way. If you are a student, retiree, part-time worker or just someone who wants to explore the world, this course can help you start your journey as an air courier. Eligibility Requirements You don’t need any special skills to join. You should be able to read and understand English and be ready to follow simple rules. A love for travel and being reliable will help you do well. Career Path This course can lead to many exciting paths. You can become a part-time or full-time air courier, work with courier firms, or combine courier travel with blogging, tour guiding, or freelance work abroad. It also builds confidence in international travel. (Learn more about this online course)

Equip yourself with essential skills to support Special Educational Needs (SEN) students. Learn strategies and techniques to foster inclusive learning environments.

Discover the holistic world of Bach Flower Remedies with our comprehensive course. Learn to prepare, preserve, and integrate these natural remedies for emotional balance and well-being across various age groups and emotional states.

Gain essential skills in medical equipment sterilisation with our CPD-accredited Sterile Services Technician course. Learn infection control, sterile processing, and instrument handling for a rewarding healthcare career.

Register on the Construction Safety today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Construction Safety is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Construction Safety Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Construction Safety, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Managing Health and Safety Managing Health and Safety 00:30:00 Module 02: Risk Assessment and Common Risks Risk Assessment and Common Risks 00:21:00 Module 03: Health and Safety at Work and the Laws Health and Safety at Work and the Laws 00:24:00 Module 04: Reporting Accidents at Work Reporting Accidents at Work 00:18:00 Module 05: General Site Issues General Site Issues 00:30:00 Module 06: Working at Height Working at Height 00:28:00 Module 07: Excavation Work and Confined spaces Excavation Work and Confined spaces 00:32:00 Module 08: Work Equipments Work Equipments 00:29:00 Module 09: Manual and Mechanical Handling Manual and Mechanical Handling 00:29:00 Module 10: Chemical and Biological Health Hazards and Control Chemical and Biological Health Hazards and Control 00:30:00 Module 11: - Electrical Hazards and Control Electrical Hazards and Control 00:27:00 Module 12: - Fire Hazards and Control Fire Hazards and Control 00:24:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The GCSE English Writing: Tips and Techniques for Success course is designed to equip students with the skills needed to excel in the English language. English is the most widely spoken language globally and is an essential tool for communication. It is also a requirement for further studies and job opportunities. This GCSE English Writing course aims to provide students with the knowledge and techniques necessary to succeed in their GCSE English exams. From grammar and punctuation to academic writing, this course covers all aspects of the English language. Learning Outcomes of GCSE English Writing: Understand the fundamentals of the English language, including grammar and sentence structure. Learn the different writing techniques required for the Edexcel English exams. Gain insight into academic writing and the writing process. Understand the importance of punctuation and capitalisation in writing. Identify common mistakes made in English writing and learn how to avoid them. Learn the listening and speaking skills required for the Cambridge English exams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of GCSE English Writing Get a free student ID card with GCSE English Writing Training program (£10 postal charge will be applicable for international delivery) The GCSE English Writing is affordable and simple to understand This GCSE English Writing course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the GCSE English Writing course materials The GCSE English Writing comes with 24/7 tutor support The GCSE English Writing: Tips and Techniques for Success course is a comprehensive guide to the English language. In twenty modules, students will learn the fundamentals of English, including grammar and sentence structure. They will also gain insight into the different writing techniques required for the Edexcel English exams and learn the listening and speaking skills required for the Cambridge English exams. The course covers all aspects of the English language, from academic writing to punctuation and capitalisation. The course is designed to provide students with the tools and techniques needed to excel in their GCSE English exams. *** Course Curriculum *** Here is the curriculum breakdown of the GCSE English course: Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 07: Cambridge English Exercise 5 Module 08: Cambridge English Exercise 6 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Assessment Process Upon completion of the GCSE English course, participants can obtain a certificate. You can choose from a £10 PDF Certificate sent via email, a £29 Printed Hardcopy Certificate for UK delivery, or a £39 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This GCSE English Writing: Tips and Techniques for Success bundle is suitable for Students preparing for their GCSE English exams. Individuals who want to improve their English language skills. Individuals who want to develop their academic writing skills. Anyone who wants to improve their listening and speaking skills in English. Requirements You will not need any prior background or expertise. All you need to take this GCSE English Writing: Tips and Techniques for Success is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This GCSE English Writing: Tips and Techniques for Success bundle will allow you to kickstart or take your career in the related sector to the next stage. Writer: £18,000 - £70,000 Journalist: £20,000 - £60,000 Editor: £22,000 - £50,000 English Teacher: £25,000 - £40,000 Content Creator: £18,000 - £50,000 Translator: £18,000 - £40,000

Register on the Cryptocurrency : Wallets, Investing & Trading today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Cryptocurrency : Wallets, Investing & Trading is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Cryptocurrency : Wallets, Investing & Trading Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Cryptocurrency : Wallets, Investing & Trading, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. 

Follow your dreams by enrolling on the Psychotherapy and Addiction Counselling Course today and develop the experience, skills and knowledge you need to enhance your professional development. Psychotherapy and Addiction Counselling Course will help you arm yourself with the qualities you need to work towards your dream job. Study the Psychotherapy and Addiction Counselling Course training online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Psychotherapy and Addiction Counselling Course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Psychotherapy and Addiction Counselling Course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Psychotherapy and Addiction Counselling Course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Psychotherapy and Addiction Counselling Course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Psychotherapy and Addiction Counselling Course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Psychotherapy and Addiction Counselling Course. The Psychotherapy and Addiction Counselling Course is designed by industry experts and is tailored to help you learn new skills with ease.  The Psychotherapy and Addiction Counselling Course is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Psychotherapy and Addiction Counselling Course when it suits you. Access the Psychotherapy and Addiction Counselling Course modules from any internet-enabled device, including computers, tablets, and smartphones. The Psychotherapy and Addiction Counselling Course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Psychotherapy and Addiction Counselling Course now and start learning instantly! What You Get Out Of Studying Psychotherapy and Addiction Counselling Course With Janets: Receive a digital Certificate upon successful completion of the Psychotherapy and Addiction Counselling Course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Psychotherapy and Addiction Counselling Course training is delivered through Janets' online learning platform. Access the Psychotherapy and Addiction Counselling Course content from any internet-enabled device whenever or wherever you want to. The Psychotherapy and Addiction Counselling Course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Psychotherapy and Addiction Counselling Course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Psychotherapy and Addiction Counselling Course. After successfully passing the Psychotherapy and Addiction Counselling Course exam, you will be able to apply for a CPD-accredited certificate as proof of your Psychotherapy and Addiction Counselling Course qualification. Certification All students who successfully complete the Psychotherapy and Addiction Counselling Course can instantly download their digital certificate. You can also purchase a hard copy of the Psychotherapy and Addiction Counselling Course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Psychotherapy and Addiction Counselling Course is ideal for those who already work in this sector or are an aspiring professional. This Psychotherapy and Addiction Counselling Course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Psychotherapy and Addiction Counselling Course is open to all students and has no formal entry requirements. To study the Psychotherapy and Addiction Counselling Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Psychotherapy and Addiction Counselling Course is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Psychotherapy and Addiction Counselling Course and gain an industry-recognised qualification that will help you excel in finding your ideal job.