1162 Courses in Cardiff delivered On Demand

Are you looking to enhance your Sales and Operations Planning Manager skills? If yes, then you have come to the right place. Our comprehensive course on Sales and Operations Planning Manager Skills will assist you in producing the best possible outcome by mastering the Sales and Operations Planning Manager Skills skills. The Sales and Operations Planning Manager Skills course is for those who want to be successful. In the Sales and Operations Planning Manager Skills course, you will learn the essential knowledge needed to become well versed in Sales and Operations Planning Manager Skills. Our Sales and Operations Planning Manager Skills course starts with the basics of Sales and Operations Planning Manager Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Sales and Operations Planning Manager Skills course is intuitive and easy to understand. Why would you choose the Sales and Operations Planning Manager Skills course from Compliance Central: Lifetime access to Sales and Operations Planning Manager Skills course materials Full tutor support is available from Monday to Friday with the Sales and Operations Planning Manager Skills course Learn Sales and Operations Planning Manager Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales and Operations Planning Manager Skills course Accessible, informative Sales and Operations Planning Manager Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales and Operations Planning Manager Skills Study Sales and Operations Planning Manager Skills in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sales and Operations Planning Manager Skills Course Sales and Operations Planning Manager Skills Curriculum Breakdown of the Sales and Operations Planning Manager Skills Course Course Outline: Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales and Operations Planning Manager Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales and Operations Planning Manager Skills. It is also great for professionals who are already working in Sales and Operations Planning Manager Skills and want to get promoted at work. Requirements To enrol in this Sales and Operations Planning Manager Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path Sales and Operations Planning Manager: £40,000 to £70,000 per year Demand Planner: £30,000 to £50,000 per year Supply Chain Analyst: £35,000 to £55,000 per year Inventory Manager: £35,000 to £60,000 per year Procurement Specialist: £35,000 to £55,000 per year Operations Manager: £45,000 to £80,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview This comprehensive course on Merchandising will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Merchandising comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Merchandising. It is available to all students, of all academic backgrounds. Requirements Our Merchandising is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:41:00 total length •Merchandising Theory: 00:21:00 •Product Management: 00:22:00 •Merchandise Management: 00:22:00 •Inventory Management and Analysis: 00:28:00 •Merchandising Strategy: 00:25:00 •Visual Merchandising: 00:23:00 •Merchandise Pricing: 00:37:00 •Importance of Consumer Behaviour: 00:12:00 •Consumer Rights Act: 00:15:00 •The Importance of Communicating with Customers: 00:16:00 •Assignment - Merchandising: 00:00:00

Are you ready to unlock the secrets of fine chocolate? Whether you're a chocolate lover or just starting your journey into the world of craft chocolate, this beginner-friendly course is your gateway to understanding, appreciating, and distinguishing finely crafted, fine-flavour chocolate from regular chocolate. This self-paced, on-demand video course is designed to guide you through the fascinating journey of chocolate—from its origins to the art of tasting like a professional.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Customer Service: Customer Service Online Training Start your journey as a Results-driven and passionate professional! - To build a successful career, enrol in our Level 2 Customer Service course. Are you interested in beginning a career in Customer Service: Customer Service? Are you interested in gaining the information and abilities necessary for this position in customer service? Yes you are in the right place. Start this Customer Service: Customer Service course to broaden your professional horizons. You may get a quick overview of the best customer care and assistance available in the business world by contacting our Customer Service: Customer Service course. The goal of the Customer Service: Customer Service course is to give students a thorough understanding of the fundamentals of excellent customer service. This Customer Service: Customer Service teaches you With advice on how to win back consumers, handle complaints, and handle difficult situations. you will also discover how to manage stress when working with problematic customers by taking this Customer Service:Customer Service course. By the completion of the Customer Service: Customer Service course, you will have a better understanding of client demands and effective communication techniques. This Customer Service: Customer Service course can help you if you want to start a successful career in customer service. With our Customer Service: Customer Service assistance, take the first significant step toward reaching your full potential right away. Main Course: Level 2 Customer Service Course Free Courses are including with this Customer Service: Customer Service Training Course Along with The Customer Service: Customer Service Course, We Offer a free Level 5 Hospitality Management Course Along with The Customer Service: Customer Service Course, We Offer a free Travel agent Course Special Offers Of this Customer Service: Customer Service Course This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support to this Customer Service: Customer Service Course Customer Service: Customer Service Online Training The goal of the Customer Service: Customer Service course is to give students a thorough understanding of the fundamentals of excellent customer service. This Customer Service: Customer Service teaches you With advice on how to win back consumers, handle complaints, and handle difficult situations. you will also discover how to manage stress when working with problematic customers by taking this Customer Service: Customer Service course. By the completion of the Customer Service: Customer Service course, you will have a better understanding of client demands and effective communication techniques. Who is this course for? Customer Service: Customer Service Any interested persons, including students and job seekers, are welcome to enrol in this Customer Service: Customer Service course. Requirements Customer Service: Customer Service To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements. To join in our Customer Service: Customer Service course, you must have a strong command of the English language. To successfully complete our Customer Service: Customer Service course, you must be vivacious and self driven. To complete our Customer Service: Customer Service course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Customer Service: Customer Service course. Career path Customer Service: Customer Service You have a fantastic opportunity to master several skills and investigate various career options with this Customer Service: Customer Service course.

Hospitality: Hospitality Course Online Our Level 5 Hospitality Management programme might help you discover your passion for a career in a service-based sector. Are you ready to develop your talents and have an enthusiasm for the hospitality sector? Look nowhere else! With a thorough curriculum, our Level 5 Hospitality Management covers all facets of hospitality management, from travel and tourism to food safety. With its nine specific modules, this Level 5 Hospitality Management the course will provide you with a strong grasp. This Level 5 Hospitality Management explains the fundamentals of the hospitality sector and its main divisions. By the help of Level 5 Hospitality Management You will examine the industry overview with an emphasis on various hotel kings and hospitality roles, changes, growth, and operations. With Level 5 Hospitality Management You will also learn how to manage marketing campaigns. Take the first step towards a lucrative career in the hospitality business by enrolling right away in our Level 5 Hospitality Management. Main Course: Level 5 Hospitality Management Course Free Courses are including with this Hospitality: Hospitality Course Along with The Hospitality: Hospitality Course, We Offer a free Level 5 Travel & Tourism Course Along with Hospitality: Hospitality Course, We Offer a free Level 2 Customer Service Course Special Offers of this Hospitality: Hospitality Course This Hospitality: Hospitality Course includes a FREE PDF Certificate. Lifetime access to this Hospitality: Hospitality Course Instant access to this Hospitality: Hospitality Course Get FREE Tutor Support to this Hospitality: Hospitality Course Hospitality: Hospitality Course Online With an emphasis on various hotel kinds and hospitality positions, this course on hospitality management will provide you with a strong understanding of the hospitality sector and its important areas. This course on hospitality management will teach you how to create a service management program that integrates cutting-edge technology, safety, security, and quality, as well as how to manage all hotel operations. Who is this course for? Hospitality: Hospitality Course Online For people who are enthusiastic about the hotel sector and want to thrive in a variety of professions within it, this Level 5 Hospitality Management programme is perfect. It is appropriate for: Job seekers Event planners Culinary enthusiastics Hospitality professionals seeking advancement Hospitality business owners Entrepreneurs seeking to expand their knowledge. Receptionists or customer service representatives working in the hospitality industry. Requirements Hospitality: Hospitality Course Online To enrol in this Hospitality: Hospitality Course, students must fulfil the following requirements. To join in our Hospitality: Hospitality Course, you must have a strong command of the English language. To successfully complete our Hospitality: Hospitality Course, you must be vivacious and self driven. To complete our Hospitality: Hospitality Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Hospitality: Hospitality Course. Career path Hospitality: Hospitality Course Online Candidates who successfully completed our Level 5 Hospitality Management programme can choose from a variety of careers, such as director of maintenance, marketing, operations, sales, and event planner, all of which provide handsome salaries in the UK between £30,000 and £60,000 annually.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Customer Service course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Customer Service WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.