6482 Courses in Cardiff delivered On Demand

Course Overview Start building your success story and learn how to adopt the attitude of a winner, with the best-selling Growth Mindset Course. Through brain training and personal development exercises, you will learn how to become the best version of yourself and realise your personal strengths to build on your self-esteem. The course will show you how to find your place and purpose in life, and realise what matters to help you achieve your long-term goals.  Invest in your mental health today and learn from the experts how to develop your inner strength, one step at a time. Not only will you become a more mindful person, but you will be able to transform the way you think for good, to attract positive energy in all areas of life. This best selling Growth Mindset Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Growth Mindset Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Growth Mindset Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Growth Mindset Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Growth Mindset Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Growth Mindset Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Growth Mindset Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Learn the techniques and best practices of anger management and conflict resolution within your personal life or the workplace. Enrol in this course and explore the secrets behind anger to deal with it effectively.  Anger and conflict are two common companions in our day to day lives, not only in personal life but also in professional life. Anger demolishes self-control and gives rise to conflict which eventually impacts our efficiency and productivity, worsening our rapport with others. That's why anger management and conflict resolution are two vital skills for both personal life and professional growth. This Anger Management and Conflict Resolution Program is designed to teach you the core theories and best practices to manage anger and resolve conflict. In this course, the expert instructor will walk you through the basics of anger management and effective strategies to resolve issues. You'll learn the psychological reasons behind anger and how to deal with those. Also, you'll learn the common forms of anger and their solutions in effective ways. Besides, you'll have a comprehensive understanding of different types of conflict and practical guidance to resolve them.  No matter whether you're a professional or just a personal development enthusiast, this comprehensive course will help you build the skills to manage anger and conflict, and create harmony in your personal or professional life.  Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field, and you can showcase your certificate on your Linkedin profile and your resume to impress employers and boost your career. If you are a job seeker or are looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. Our Anger Management and Conflict Resolution Program Course is packed with 20 modules and takes 4 hours, 12 minutes to study.  You will be able to study this course at your own pace, from anywhere and at any time. Enrol today and learn to manage anger and conflict to achieve mental peace and professional growth.

Course Overview Learn how to turn negativity into something more inspiring by channelling the power of Positive Psychology. Our own anxiety and pessimism can adversely affect the quality of our life and prevents us from achieving our ambitions and goals. With this course, you can discover how to overcome these personal barriers by incorporating these affirmative methods into your life. This Positive Thinking coaching focuses on the power of intentional constructive reasoning and its potential for changing your mindset and approaches to situations. You will be guided in ways for changing aspects of merely surviving life into joyful moments of thriving in life. This is a potentially life-changing experience as you absorb tactics for employing dynamic psychology into your everyday routines and start eliminating the harmful components that try to bring you down. This best selling Positive Psychology has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Positive Psychology is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Positive Psychology is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Positive Psychology is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Positive Psychology, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Positive Psychology will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Positive Psychology to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Body language accounts for 93% of communication. It's not just about what you say, it's about how you say it. All expert communicators know how to use body language effectively. They also know how to read others' body language and can detect when someone is lying or fully engaged. In the Body Language in the Workplace Level 02 course, you will gain the skills to become an expert in body language. Not only is it essential for effective communication in business, but it's going to help you in all aspects of your life.  As the saying goes 'communication is key', and this masterclass will teach you the art of effective body language to excel in job interviews, negotiate like a pro, build your personal brand and boost your professional image in no time. You will learn top tips and techniques from the experts to strengthen your relationships with colleagues, clients, friends and loved ones. This best selling Body Language in the Workplace Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Body Language in the Workplace Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Body Language in the Workplace Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Body Language in the Workplace Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Body Language in the Workplace Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Body Language in the Workplace Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Body Language in the Workplace Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Having clearly defined goals is essential for success in all areas of life. The Goal Setting Oriented Course is a masterclass in goal setting, designed to teach you how to incorporate goals into your daily life and professional life. It will show you how to set specific goals to improve business success, create an action plan for achieving your goals, and make smart goals to reach your long-term objectives. By the end of this course, you will have excellent time management skills, and will be able to practically apply the knowledge learned in this course to use goal setting effectively in business. This course is open to everyone and has been designed by professional experts to ensure you get the best out of your learning experience.  Master goal setting to achieve success in business and in all areas of life, by enrolling in this masterclass today. This best selling Goal Setting Oriented Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Goal Setting Oriented Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Goal Setting Oriented Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Goal Setting Oriented Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Goal Setting Oriented Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Goal Setting Oriented Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Goal Setting Oriented Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The innovative Coaching Practioner's Course has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Coaching Practioner's Course has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Coaching Practioner's Course course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Coaching Practioner's Course is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Coaching Practioner's Course consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Coaching Practioner's Course has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Coaching Practioner's Course course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Coaching Practioner's Course has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

The comprehensive Understanding Anxiety and Depression Management has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Understanding Anxiety and Depression Management today, and learn from the very best the industry has to offer! This best selling Understanding Anxiety and Depression Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Understanding Anxiety and Depression Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Understanding Anxiety and Depression Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Understanding Anxiety and Depression Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Understanding Anxiety and Depression Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Understanding Anxiety and Depression Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Understanding Anxiety and Depression Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Do you struggle with anxiety, stress and other vulnerable emotions? The Learn to Lower Your Anxiety and Raise Your Resilience course will teach you how to understand your emotions and develop a strong mindset to attract what you want in life. It will introduce you to the thoughts, feelings and beliefs (TFB) cycle and teach you how it can be applied in everyday life to change your way of thinking.  It will show you how embedded beliefs can determine your outlook on life, how to develop your emotional reasoning skills and eliminate negativity bias once and for all. By the end of this course, you will be able to challenge your thoughts and mindset to gain control of your emotions and apply TFB effectively to lead a more mindful way of life. This best selling Learn to Lower Your Anxiety and Raise Your Resilience has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Learn to Lower Your Anxiety and Raise Your Resilience is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Learn to Lower Your Anxiety and Raise Your Resilience is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Learn to Lower Your Anxiety and Raise Your Resilience is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Learn to Lower Your Anxiety and Raise Your Resilience, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Learn to Lower Your Anxiety and Raise Your Resilience will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Learn to Lower Your Anxiety and Raise Your Resilience to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Did you know that body language accounts for 93% of communication. It's not just about what you say, it's about how you say it. All excellent communicators know how to use body language effectively. They also know how to read others' body language and can detect when someone is lying or fully engaged. In the Ultimate Body Language Masterclass, you will gain the skills to become an expert in body language. Not only is it essential for effective communication in business, but it's going to help you in all aspects of your life. As the saying goes 'communication is key', and this course will teach you the art of effective body language to excel in job interviews, negotiate successfully, build your personal brand and enhance your professional image in no time. Learn techniques from the experts and strengthen your relationships with colleagues, clients, friends and loved ones. This best selling Ultimate Body Language Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Ultimate Body Language Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Ultimate Body Language Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Ultimate Body Language Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Ultimate Body Language Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Ultimate Body Language Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Ultimate Body Language Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Getting Started The qualifications of the QUALIFI Level, 5 Extended Diploma in Business Management develop and reward today and future business managers and continue to bring recognition and professionalism to the management sectors. With a focus on practical skills, this diploma equips learners with the skills needed to become effective business managers in today's dynamic and globalised business environment. Key Benefits To understand and apply the principles of leadership in a business environment. Review and apply business management principles within the industry and specific environment. Develop strategic plans that align with the vision and objectives of an organisation. Understand and apply financial management principles to analyse financial statements and make informed decisions. Develop and implement marketing strategies to promote products and services. Lead and manage teams effectively by using appropriate leadership styles. Effectively use verbal and communication skills. Manage one's personal development and growth. To improve learners' employability by allowing them to explore the relationship between management theories and their practical application in the business world. Analyse problem-solving techniques specific to business and industry.   Career Pathways The QUALIFI Level 5 Diploma in Extended Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £48,814 per annum Accounts manager with an estimated average salary of £46,657,506 per annum Financial analyst with an estimated average salary of £45,000per annum Marketing manager with an estimated average salary of £50,000 per annum Sales manager with an estimated average salary of £48,000 per annum Business Analyst with an estimated average salary of £61,118 per annum Assistant manager with an estimated average salary of £40,222 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements The Qualification has been designed to be accessible without artificial barriers restricting access; for this Qualification, applicants must be 18 or older.   Learners who possess Qualifications at Level 3 and/or 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners who possess a first degree in another discipline and want to develop their careers in business. Progression Completing the QUALIFI Level 5 Diplomas will enable learners to progress to: QUALIFI Level 6 Diploma in related areas. Bachelor'sBachelor's degree final year. Employment in an associated profession.   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Bus1.1: Communication in an Organisation Reference No : D/507/1581 Credit : 20 || TQT : 200 This unit is divided into three parts and examines communications at an organisational level, interpersonal communications and managing internal and external communications. UNIT2- Bus1.2: Leadership and the Organisation Reference No : H/507/1582 Credit : 20 || TQT : 200 This unit looks at developing practical leadership skills at a non-strategic level within a rapidly changing working environment. The unit allows learners to explore the attributes and skills of successful leaders in depth. UNIT3- Bus1.3: Financial Awareness Reference No : M/507/1584 Credit : 20 || TQT : 200 The overriding aim of the unit is to provide the learner with the necessary knowledge to critically evaluate the financial systems, processes and procedures in their organisations. UNIT4- Bus1.4: Managing Change Reference No : A/507/1586 Credit : 20 || TQT : 200 Management has often been defined as ''creating change through people,'' this unit encourages learners to adopt this approach to change. This unit aims to enable learners to understand the issues relating to the management of activities with a particular focus on problem-solving. UNIT5- Bus1.6: Developing Teams Reference No : J/507/1588 Credit : 20 || TQT : 200 The unit focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners will identify the skills and potential of teams and individuals. UNIT6- Bus2.1: Responding to the Changing Business Environment Reference No : R/507/1612 Credit : 20 || TQT : 200 The unit aims to introduce the learner to several dynamic factors that affect how an organisation operates and the required change in management. UNIT7- Bus2.2: Effective Decision Making Reference No : Y/507/1613 Credit : 20 || TQT : 200 The unit aims to equip the learner with the means to manage the decision-making process rather than the outcome or decision itself. By recognising decision-making methods, the learner can stress the need for greater participation of stakeholders to ensure pro-activity and innovation. UNIT8- Bus2.3: Business Development Reference No : D/507/1614 Credit : 20 || TQT : 200 The unit will allow learners to work in a team to investigate new business formats and a feasibility assessment for a potential knowledge-based product or service opportunity identified by the team. UNIT9- Bus2.4: Business Models and Growing Organisations Reference No : H/507/1615 Credit : 20 || TQT : 200 To introduce working for and managing creatively within a smaller growth organisation. This unit examines how the small business grows, the reasons for success and how best to manage available growth options. UNIT10- Bus2.5: Customer Management Reference No : K/507/1616 Credit : 20 || TQT : 200 This unit is designed to help learners understand the role of customer-centred organisations. The unit aims to provide learners with understanding and insight into customer behaviour. It will develop skills, and learners will use tools and practice an organisation can use to retain and improve customer retention and relationships. UNIT11- Bus2.6: Risk Management and Organisations Reference No : T/507/1618 Credit : 20 || TQT : 200 This unit will involve the learner developing risk profiles and identifying risk management strategies for selected case studies. The aim is to provide learners with an understanding of what makes an effective organisation, balancing opportunity with change and closely linked with creativity and innovation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.