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9052 Courses in Cardiff delivered On Demand

Level 3 Diploma in Customer Service

By Compliance Central

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Diploma in Customer Service
Delivered Online On Demand2 hours
£12

Level 2 Diploma in Customer Service

By Compliance Central

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 2 Diploma in Customer Service
Delivered Online On Demand2 hours
£12

Customer Service Helpdesk & Virtual Assistant Level 2

By Training Tale

Customer Service Helpdesk & Virtual Assistant Level 2 Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its Customer Service and supports in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support of Customer Service course. Special Offers of this Customer Service: Customer Service Course This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course Courses are included with this Customer Service: Customer Service Course Course 01: Level 2 Customer Service Course 02: Dealing With Difficult People Course 03: Anger Management Course 04: Level 4 Time Management Course 05: Minute Taking Course 06: Communication Skills Course 07: Workplace Stress Management [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service Helpdesk & Virtual Assistant Level 2 Training Course Curriculum of Customer Service: Customer Service Course Industry Experts Designed this Customer Service: Customer Service Course into 05 detailed modules. Assessment Method of Customer Service After completing each module of the Customer Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Customer Service After completing the MCQ/Assignment assessment for this Customer Service: Customer Service Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Customer Service Helpdesk & Virtual Assistant Level 2 Training This Customer Service: Customer Service Course is ideal for anyone looking for a rewarding job in customer service. Special Note: Our Course is not a regulated Customer Service: Customer Service Course. If You want to get qualified, you can consider following options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Requirements Customer Service Helpdesk & Virtual Assistant Level 2 Training Students who intend to enrol in this Customer Service: Customer Service Course must meet the following requirements: Customer Service: Good command of the English language Customer Service: Must be vivacious and self-driven Customer Service: Basic computer knowledge Customer Service: A minimum of 16 years of age is required Career path Customer Service Helpdesk & Virtual Assistant Level 2 Training Customer service skills are important, so this Customer Service: Customer Service Course will enhance your CV and can help you advance in many areas. Certificates Certificate of completion Digital certificate - Included

Customer Service Helpdesk & Virtual Assistant Level 2
Delivered Online On Demand20 hours
£12

Residential Lettings

By Compliance Central

Are you looking to enhance your Residential Lettings skills? If yes, then you have come to the right place. Our comprehensive course on Residential Lettings will assist you in producing the best possible outcome by mastering the Residential Lettings skills. The Residential Lettings course is for those who want to be successful. In the Residential Lettings course, you will learn the essential knowledge needed to become well versed in Residential Lettings. Our Residential Lettings course starts with the basics of Residential Lettings and gradually progresses towards advanced topics. Therefore, each lesson of this Residential Lettings course is intuitive and easy to understand. Why would you choose the Residential Lettings course from Compliance Central: Lifetime access to Residential Lettings course materials Full tutor support is available from Monday to Friday with the Residential Lettings course Learn Residential Lettings skills at your own pace from the comfort of your home Gain a complete understanding of Residential Lettings course Accessible, informative Residential Lettings learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Residential Lettings Study Residential Lettings in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Residential Lettings Course Residential Lettings Curriculum Breakdown of the Residential Lettings Course Module 01: A Look Inside a Letting Agency Module 02: Keeping Tenants Long Term Module 03: Legal Requirements for Letting Agents Module 04: Listing Properties and Marketing Module 05: Operating Cost Module 06: The Letting Process and Tenancy Agreement Module 07: The Property Management Process CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Residential Lettings course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Residential Lettings. It is also great for professionals who are already working in Residential Lettings and want to get promoted at work. Requirements To enrol in this Residential Lettings course, all you need is a basic understanding of the English Language and an internet connection. Career path The Residential Lettings course will enhance your knowledge and improve your confidence. Lettings Negotiator: £20,000 to £30,000 per year Property Manager: £25,000 to £40,000 per year Lettings Administrator: £18,000 to £25,000 per year Property Consultant: £25,000 to £45,000 per year Lettings Coordinator: £20,000 to £30,000 per year Property Investment Analyst: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Residential Lettings
Delivered Online On Demand3 hours
£12

Award in the Prevention and Control of Infection Course

By Training Tale

Award in the Prevention and Control of Infection Course Online Infection prevention and control are more important than ever. Germs spread from person to person through a regular sequence of events. This Award in the Prevention and Control of Infection Course aims to help people prevent germs from infecting people by breaking the chain of infection. We can prevent infection by breaking a link in the chain. Understanding how to properly prevent and control the spread of infection is essential in ensuring that individuals do not unintentionally cause people they come into contact with to get infected. By the end of this Level 2 Award in the Prevention and Control of Infection course, you will have a solid understanding of preventing and controlling the spread of infection in the workplace and at home. You will also learn how to identify infections and their types.. Others Benefits of this Award in the Prevention and Control of Infection Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Award in the Prevention and Control of Infection Course] Level 2 Award in the Prevention and Control of Infection Detailed course curriculum of this Course Award in the Prevention and Control of Infection Course Module 01: The Principles of Infection Prevention and Control Module 02: Causes and Spread of Infection Module 03: Cleaning, Decontamination and Waste Management Assessment Method of Level 2 Award in the Prevention and Control of Infection After completing each module of the Award in the Prevention and Control of Infection Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 2 Award in the Prevention and Control of Infection After completing the MCQ/Assignment assessment for this Award in the Prevention and Control of Infection Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Award in the Prevention and Control of Infection This Award in the Prevention and Control of Infection Course is ideal for a wide range of learners who wish to understand the prevention and control of infection within healthcare settings. Requirements Level 2 Award in the Prevention and Control of Infection Students who intend to enrol in this Level 2 Award in the Prevention and Control of Infection Course must meet the following requirements: Prevention and Control of Infection: Good command of the English language Prevention and Control of Infection: Must be vivacious and self-driven. Prevention and Control of Infection: Basic computer knowledge Prevention and Control of Infection: A minimum of 16 years of age is required. Career path Level 2 Award in the Prevention and Control of Infection This Award in the Prevention and Control of Infection Course will make your CV stand out from the crowd and will prepare you for future lessons. Certificates Certificate of completion Digital certificate - Included

Award in the Prevention and Control of Infection Course
Delivered Online On Demand12 hours
£12

Autism

5.0(1)

By LearnDrive UK

Autism course aims to provide learners with a better understanding of autism spectrum disorder (ASD) and how it impacts the individual, along with effective strategies for supporting individuals with ASD.

Autism
Delivered Online On Demand1 hour
£5

Certificate in Waste Management Level 1

5.0(1)

By Empower UK Employment Training

Certificate in Waste Management Level 1 Delve into the foundations of Waste Management, from planning and implementation to understanding the economic and social impacts, policies, and regulations. Stay updated with the latest in the field, exploring emerging technologies for effective waste management solutions. Learning Outcomes: Define the key concepts and principles of Waste Management. Plan and implement effective strategies for Waste Management. Analyze the relationship between Climate and waste management practices. Evaluate the economic and social impacts of various Waste Management approaches. Examine current Policies and Regulations in the field of waste management and explore emerging technologies. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Waste Management Level 1 Course Syllabus Basics Waste Management: Gain a foundational understanding of waste management as a critical aspect of environmental sustainability. Explore the significance of proper waste disposal and its impact on communities and ecosystems. Planning of Waste Management: Learn the strategies and techniques involved in planning and executing effective waste management programs. Understand how to assess waste generation, collection, transportation, and disposal methods. Climate and Waste Management: Explore the connection between waste management practices and their influence on climate change. Discover sustainable approaches to waste reduction and mitigation of environmental impacts. Social Impacts of Waste Management: Delve into the economic and social dimensions of waste management. Analyze the costs and benefits associated with waste disposal methods and their effects on communities and industries. Policies in Waste Management: Understand the legal framework governing waste management. Learn about local, national, and international policies, regulations, and standards that guide waste disposal practices. Technologies in Waste Management: Stay up-to-date with the latest innovations and technologies in waste management. Explore cutting-edge solutions for waste reduction, recycling, and sustainable waste disposal.

Certificate in Waste Management Level 1
Delivered Online On Demand1 hour 12 minutes
£5

Workplace Health & Safety

5.0(1)

By LearnDrive UK

Workplace health and safety course covers all aspects of ensuring the workplace environment is both safe and healthy.

Workplace Health & Safety
Delivered Online On Demand1 hour
£5

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

5.0(1)

By Empower UK Employment Training

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
Delivered Online On Demand1 hour 48 minutes
£5

Manage Hormonal Stress

5.0(16)

By White Branches: Wellness to Womb

Welcome to 'Harmonize Your Limbic Life,' a transformative 7-day FREE program designed to nurture your emotional well-being. Dive into daily practices encompassing mindfulness, creative expression, nature connection, and more. Join me on this journey to cultivate a balanced and resilient limbic system, empowering you to navigate life with emotional harmony. Embrace the joy of self-discovery. Sign up now and embark on a week of self-care and transformation.

Manage Hormonal Stress
Delivered Online On Demand1 hour
FREE