Violence in the workplace was cited as the reason people leave their jobs in 50% of cases and in the UK, 29% of people faced such problems. Do you ever feel distressed, anxious or frustrated facing violence with your coworker or your boss? Or maybe you are a manager who has to address conflict. Violence in the is a common part of work-life, and it does not only affect those who are directly involved, but it also impacts the entire work environment. So, how you or your organisation manage the conflict is what determines the level of productivity and fulfilment. As a fellow or as a manager, workplace violence should be the highest priority issue because it determines the level of productivity of the employees. Understanding effective communication and ways to reduce violence in the workplace will help to bring positive energy to the workplace environment. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the course program. Key Topics: How to contribute to a positive and safe working environment How to reduce and deal with violence Understanding aggression, bullying and harassment Understanding equality, diversity and inclusion and the benefits to individuals and organisations Effective listening and communication techniques Essential problem-solving strategies Understanding common sources of conflict and awareness How to create a psychologically safe work environment Developing harassment policy The risk assessment process Learning Outcomes: Stop feeling distracted, anxious, or frustrated about conflict with your colleagues, or boss Use differences of opinion and conflicts constructively, leading to growth and creativity Use proven strategies and powerful communication skills to prevent and manage violence Identify warning signs and prevent or minimise violence before it gets worse Know your violence management style and how to improve it Create a safe work environment that encourages open communication and trust Know when to intervene and how to approach Implement the steps of conflict resolution Find out the root of conflict and prevent it in the long run Establish guidelines, procedures, and training for your organisation Experts created the Certificate in Workplace Management: Violence course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Techniques to control the workplace environment Psychological understanding Problem-solving Assessment Leadership Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown the course: Certificate in Workplace Management: Violence Course Module One: What Is Workplace Harassment? Module Two: Identifying the Bully Module Three: How to Handle Workplace Violence Module Four: Risk Assessment (I) Module Five: Risk Assessment (II) Module Six: Being the Victim Module Seven: Checklist for Employers Module Eight: Interview Process Module Nine: Investigation Process Module Ten: Developing a Workplace Harassment Policy Assessment Process Once you have completed all the modules in the Certificate in Workplace Management: Violence course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This comprehensive course is designed for anyone who wants to learn how to prevent and solve violence through effective communication techniques and proven strategies. It is ideal for leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff to reduce the violence. Requirements The Certificate in Workplace Management: Violence program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path The course is an essential skills for managerial roles and applies to professionals in any industry, particularly those in the following careers: Businessmen Entrepreneur Human Resource Manager Life Coach Mentor
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Description: Microsoft Windows 10 Complete Course is comprised of lessons which will help the novice to advanced computer users. Windows 10 is the latest iteration of the popular Windows operating system. It has upgraded features which makes it completely different and advanced compared to its predecessors. In the introductory modules, you will be accustomed to the new interface and features. You will also be taught on using with virtual desktops, managing apps and devices, sharing files and folders, system recovery, security settings, etc. By the end of this course, learners will be comfortable with the Windows 10 interface, using Windows Store apps, work with the Windows 10 desktop, using Microsoft Edge, customizing the Windows 10 environment, using Windows 10 security features, and more. Learning Outcomes: Learn to use desktop and Start menu, multitask using apps, and focus on the new Snap Assist feature Familiarize yourself with notifications, Action Center, Contana, search fields, and virtual desktops in the Windows 10 environment before learning how to connect devices to PC Customize the Window according to your needs using the Settings window and Control panel to modify Windows settings Further personalize the lock screen, desktop, and get introduced to OneDrive - a prominent feature of this version of Windows Work with 3 key productivity apps: Mail, Calendar and Camera Have fun with the entertainment side of Windows 10 by getting to know Groove Music, Movies &TV, and Xbox apps Browse the internet using Microsoft Edge Introduction to PC's and Windows 10 user interface, learn to sign in and navigate smoothly through the Start menu Familiarize yourself with the use of desktop and its components, create and modify files through desktop applications, and manage files and folders with File Explorer Explore the internet with Microsoft Edge and utilizing its tabs Discover best ways to use the Windows Store and Universal Apps Interact with Microsoft Cortana and store and/or share files with OneDrive Create new user accounts for the Windows and customize the Start menu Set up account passwords for users and use Windows Defender Get to know how to use Settings window, control panel, working with desktops and managing apps Utilize the Control Panel and Settings window to configure the user accounts, before moving onto family safety features Best ways to utilize key Windows 10 apps like Mail, Calendar, Groove Music, Movies & TV, Camera and Xbox Connect your PC to other devices and change their settings, further manage devices and printer through the Control Panel Learn more about networks and manage them, and share files and folders with Homegroup features Work with file history and data backups, recovering your PC, and configure security settings View system information, utilize the Task Manager, optimize power consumption and troubleshoot problems Assessment: At the end of the course, you will be required to sit for an online MCQ test. 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Module - 1 Navigate the Desktop 01:00:00 Explore the Start Menu 01:00:00 Multitask with Apps 00:15:00 View Notifications 00:30:00 Search Your Computer 01:00:00 Work with Virtual Desktops 00:30:00 Connect Devices to Your PC 00:30:00 Change Basic Windows Settings 01:00:00 Customize the Lock Screen 00:30:00 Customize the Desktop 00:30:00 Store and Share Files with OneDrive 00:30:00 Use Mail 01:00:00 Use Calendar 01:00:00 Use Camera 00:30:00 Use Groove Music 00:30:00 Use Movies & TV 00:30:00 Use Xbox 01:00:00 Navigate Microsoft Edge 00:30:00 Use Microsoft Edge 01:00:00 Manage Tabs 00:15:00 Modify Microsoft Edge Options 01:00:00 Module - 2 Identify Components of a Personal Computer 00:30:00 Start and Sign into Windows 10 00:45:00 Navigate the Start Menu 00:45:00 Using the Desktop 00:30:00 Elements of a Desktop Window 00:30:00 Manage Files and Folders with File Explorer 00:45:00 Create and Modify Files with Desktop Applications 00:30:00 Components of the Internet 00:30:00 Use Microsoft Edge 00:30:00 Manage Tabs in Microsoft Edge 00:30:00 Using Windows Store 01:00:00 Universal Apps in Windows 10 00:30:00 Interact with Microsoft Cortana 01:30:00 Store and Share Files with OneDrive 00:30:00 Configure User Accounts Using the Settings Window 00:30:00 Personalize Windows 10 00:30:00 Account Passwords 00:30:00 Use Windows Defender 00:30:00 Module - 3 The Settings Window 00:30:00 The Control Panel 00:30:00 Work with Virtual Desktops 00:30:00 Manage Apps 00:30:00 Configure User Accounts Using the Control Panel 00:30:00 Configure User Accounts Using the Settings Window 01:00:00 Use Family Safety Features 00:45:00 Use Mail 00:45:00 Use Calendar 00:30:00 Use Groove Music 00:30:00 Use Movies & TV 00:30:00 Use Camera 00:30:00 Use Xbox 00:30:00 Connect Devices to Your PC 00:30:00 Modify Device Settings 00:30:00 Devices and Printers in the Control Panel 00:30:00 Overview of Networks 00:30:00 Share Files and Folders with a Homegroup 00:30:00 Manage Networks 00:30:00 File History 00:30:00 System Recovery 00:45:00 View System Information 00:30:00 Use the Task Manager 00:45:00 Optimize Power Consumption 00:30:00 Troubleshoot Problems 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00