3830 Courses in Cardiff delivered On Demand

Establish a Connection Every Time Certification Regardless of whether a client cherishes your items or administrations, they will wonder whether or not to return on the off chance that they get helpless client care. Exhibiting appreciation and care is fundamental for building connections and making a base of faithful customers. This course will show you the fundamental standards of client support and how to place them into impact in ordinary business settings. You will figure out how to speak with clients, take care of their issues and convince them to purchase your items and administrations while staying straightforward and acting to their greatest advantage. You Will Learn: Why great client assistance can recognize you from your rivals and why the standards of client support ought to be maintained across all divisions Why you should track your clients and deals The abilities and individual credits you need to prevail in a client support job, including a decent hard working attitude and a readiness to tune in The significance of estimating consumer loyalty and why you should utilize grievances as a beginning stage for productive change Why keeping an uplifting mentality has a critical effect when serving clients Advantages of Taking This Course: On the off chance that you work in a client care job, this course will show you how to offer clients an extraordinary encounter that will encourage their devotion On the off chance that your work expects you to make attempts to sell something, this course will show you how to show up seriously persuading and assemble compatibility with customers In the event that you are keen on showcasing, this course will instruct you how tracking clients and deals made can prompt further deals This course will show you how to keep an uplifting mentality at work when managing clients, subsequently improving your work fulfillment

Overview Gain extensive knowledge of all the attributes and modern techniques that can drive a Project to a successful implementation and boost your career. This Project Management Essential Skills Level 3course provides the knowledge and empowers you to assume full control of a Project's direction and utilise the talent around you. Written in conjunction with industry professionals, this innovative course contains the cream of today's Project Management procedures. You will learn how to utilise concepts such as Six Sigma, AgilePM, and Scrums to ensure the smooth running of a Project's life cycle. As a result, you will also master the principles of Change and Quality Management. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Project Management Essential Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our Project Management Essential Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 24 lectures • 09:49:00 total length •Introduction & Overview: 00:16:00 •Tools You Need: 00:19:00 •Teams & Leadership: 00:35:00 •Teams: 00:33:00 •Conflict: 00:35:00 •Project Communication: 00:25:00 •Didactic Communications: 00:22:00 •Basic Meeting Rules: 00:21:00 •Stakeholder Management: 00:19:00 •The Basics of Project Management: 00:19:00 •Project Needs: 00:21:00 •Scope and Requirements: 00:28:00 •Work Breakdown Structures: 00:27:00 •Displayed Thinking: 00:31:00 •Developmental Methodologies: 00:25:00 •Methodology Types: 00:26:00 •Selecting a Methodology: 00:22:00 •Effective Budgets & Schedules: 00:25:00 •Resource Estimating: 00:26:00 •Estimating Techniques: 00:26:00 •Project Performance: 00:25:00 •The Keys to Success: 00:23:00 •Project Performance Key Values: 00:24:00 •Change Management: 00:16:00

Description Confidence Building Diploma  The concept of confidence is one's state of consciousness, not merely a system of rules that can be learned. Positive thoughts and attitude, practice, training, knowledge, and chatting with others are effective techniques to develop or increase success. Sense of well-being, appreciation of one's mind (self-esteem) and body, and faith in one's competence, abilities, and experiences contribute to self-confidence. Many individuals would rather have more confidence. While self-confidence might signify different meanings to different individuals, it essentially involves believing in oneself. There is no actual standard for measuring self-confidence. A person's confidence level in their ability to accomplish responsibilities and activities and cope with events can change over the day, and certain days seem more confident than others. Our best-selling and award-winning Confidence Building Diploma course is the ideal option for those interested in gaining a profound understanding of this issue and establishing a career in this field. Elearncollege has endorsed the Confidence Building Diploma course. Anyone may acquire a diploma while studying at their own pace. The Confidence Building Diploma is available to both part-time and full-time students. The Confidence Building Diploma course provides skills and knowledge to help students excel in several industries. It has been enrolled by thousands of students from all over the United Kingdom. The Confidence Building Diploma course was designed by professionals in the field and offered a variety of highly informative methods that can help anyone gain a thorough understanding of the subject and advance their career. What you will learn   1: Understanding Confidence  2: Finding Your Motivation  3: Sticking to Your Values 4: Dealing With Emotions  5: Discovering Your Passion  6: Developing Your Self-Confidence  7: Demonstrating Your Confidence  8: Confidence in Professional Life 9: Confidence in Personal Relationships  10:Ten Questions to Ask Oneself  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Counselling children and young people Diploma Counselling for children and young people has a significant role to play in order to maintain their mental health. It is not at all a daunting task for teachers, parents and other adults to figure out signs of disturbed mental health in a child or adolescent. Upon identification of any change in mental health, a process should be in place to allow the concerned child or young person to be taken, with their consent, to a counsellor. Counselling not only boosts the well-being of children and young people but also encourages them to take positive decisions for themselves. So, basically, counselling is a kind of intervention, that, if done appropriately and sometimes early, proves to be immensely effective in improving mental health, especially for children and young people. There are many theories that have been proposed to explain various aspects of counselling. Popular among them are by Jean Piaget, Vygotsky, John Bowlby, etc. This course 'Counselling Children and Young People' examines various therapeutic strategies and approaches for counsellors working with children and young people in various conditions. It also analyses various issues faced by them. If you love children and would like to spend time with them, then this is the perfect course to choose. Upon completing this course you will be able to work as child counsellors, academics and trainers. There is vast opportunity after completing this course as there is a growing demand for child counsellors and trainers in many schools and child help centres these days. What you will learn 1: Tenets of child development 2: Child and young person-centred approach 3: Psychodynamic approaches: an overview 4: Cognitive-behavioural therapy 5: The Gestalt approach 6: An integrative practitioner 7: Play therapy 8: Other creative approaches 9: Practices and Processes of counselling 10: Practice issues Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Ergonomics Diploma  Ergonomics evolves along with Human Factors, as the two professions intertwine and develop together as they gain more and more attention, with greater emphasis being placed on a holistic approach towards design that is centred around humans. Different companies and organisations have begun to see how valuable human factors are and their role in designing products and services in ways that will optimise user experience and usability. Because of their skills, ergonomists and human factors experts have become crucial players in the design process of many things. Their knowledge of the interactions between systems, technology, and humans provides a beautiful insight that leads to applying the systems approach to design. Elearncollege is offering a new Diploma course in Ergonomics. It is suitable for practitioners from different fields of study like health and safety, design, healthcare, architecture, engineering, computing, and many more. The top researchers in ergonomics have developed the Ergonomics Diploma course. It will provide information about the experience and skills required to apply ergonomics in different settings in the real world. The mode of learning for the Ergonomics Diploma course is online. It is designed to help you broaden your knowledge and advance it to develop a deep specialist-level comprehension of systems approaches when applied in various areas like healthcare and behaviour change using optional modules you can choose from. Highly qualified human factors specialists and ergonomists have contributed to the design of this Ergonomics Diploma course. It will equip you with the knowledge and skills required to deal with the demands of professions in human factors. What you will learn   1: Introduction  2: Basic Human Physiology and Anatomy  3: Human Element  4: Anthropometry  5: Cognitive Perspective of Design  6: Psychological Factors  7: Data collection and evaluative methods  8: Digital Human Model and Handling Materials  9: Ergonomic Economy  10: Environmental And Social Factors  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Life Coaching and Counselling Overview The Life Coaching and Counselling course teaches you everything you need to know about the topic from the ground up so you can earn a professional certificate at no cost to demonstrate your accomplishments in the workplace. This extensive, instructor-led course on life coaching and counselling is intended to provide you a thorough understanding of the nature of the relevant industry and your primary responsibilities within it. You need a certain set of talents to succeed in your line of work in today's cutthroat environment. You will improve your current knowledge and abilities while gaining the most in-demand skills to launch your career in this comprehensive training programme. You may easily advance your profession and learn at your own speed with the help of the online training materials for this course. Why You Should Choose Life Coaching and Counselling Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Life Coaching and Counselling is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Life Coaching and Counselling is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Life Coaching and Counselling Module 01: Introduction to Life Coaching Introduction to Life Coaching 00:36:00 Module 02: History of Life Coaching History of Life Coaching 00:15:00 Module 03: Listening as a Coach Listening as a Coach 00:44:00 Module 04: The Language of Coaching (Part:1,2,3) The Language of Coaching (Part 1) 00:56:00 The Language of Coaching (Part 2) 00:48:00 The Language of Coaching (Part 3) 00:44:00 Module 05: Coaching as a Developmental Change Process Coaching as a Developmental Change Process 01:07:00 Module 06: Empowering the Client Empowering The Client 00:49:00 Module 07: Ethics in Coaching Ethics in Coaching 00:33:00 Module 08: Becoming an Effective Leader and Coach Becoming an Effective Leader and Coach 00:14:00