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Get ready for an exceptional online learning experience with the Product Management & Business Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Product Management & Business Management bundle is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Product Management package has something for everyone. As part of the Product Management & Business Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Product Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Product Management Course 02: Product Management for Maximum Sales Course 03: Digital Product Management Course 04: Quality Management Course 05: Branding Fundamentals for New Business Course 06: Business Management Course 07: Fundamentals of Entrepreneurship Course 08: Strategic Planning and Analysis for Marketing Course 09: Marketing Secrets for High Sales Course 10: Complete Online Marketing & Advertising Course Course 11: Sales Skills Course 12: NLP For Sales, Persuasion & Influence Course 13: Increase Your Sales Through a Profitable Pricing Strategy Course 14: Level 3 E-commerce Management Course 15: Digital Marketing Starting an Online E-Commerce Store Course 16: Social Media Marketing Strategy Course 17: Learn to Drive Traffic into Sales through Digital Marketing Course 18: Lead Generation and Attraction Marketing Training Course 19: Retail Management Course 20: Merchandising Course 21: Visual Merchandising Diploma Course 22: Logistic Management Course 23: Import/Export Course 24: Supply Chain Management Course 25: Certificate in Purchasing and Procurement Course 26: Operations Management: Process Mapping & Supply Chain Course 27: Customer Relationship Management Course 28: SAP Controlling (CO) - Product Costing S4HANA Course 29: Xero Accounting and Bookkeeping Training Course 30: Microsoft Excel & Accounting Training What will make you stand out? Upon completion of this online Product Management & Business Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Product Management bundle After successfully completing the Product Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Product Management bundle The online test with immediate results You can study and complete the Product Management bundle at your own pace. Study for the Product Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Product Management & Business Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Product Management & Business Management, a rich anthology of 30 diverse courses. Each course in the Product Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Product Management & Business Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Product Management & Business Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Product Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Product Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Product Management & Business Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Product Management & Business Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Overview Recruitment Consultant Diploma Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Recruitment Consultant Diploma Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Recruitment Consultant Diploma Module 01 - Introduction to Recruitment: Importance and Implications Introduction to Recruitment: Importance and Implications 00:21:00 Module 02 - An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:36:00 Module 03 - The UK Recruitment Legislation The UK Recruitment Legislation 00:36:00 Module 04 - Sales and Selling in the Recruitment Industry Sales and Selling in the Recruitment Industry 00:14:00 Module 05 - The Recruitment Process The Recruitment Process 00:43:00 Module 06 - Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:30:00 Module 07 - Candidate Attraction for Recruitment Candidate Attraction for Recruitment 00:45:00 Module 08 - Candidate Management Candidate Management 00:27:00 Module 09 - Candidate Interview Processes Candidate Interview Processes 00:34:00 Module 10 - Client Acquisition Client Acquisition 00:44:00 Module 11 - Client Strategy in the Recruitment Sector Client Strategy in the Recruitment Sector 00:32:00 Module 12: Client Management Client Management 00:44:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service Steps to Starting and Running a Successful Recruiting Service 00:30:00

🚀 Unlock Sustainable Profits with 'Mastering Strategic Pricing - Module 1: Core Principles' 🚀   Are you tired of trial and error in your pricing strategies? Ready to transform your business into a profit powerhouse? Look no further! Introducing our exclusive online course:   🌟 Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles 🌟   🎓 What's Inside: Module 1: Introduction 🔍 Dive into the world of strategic pricing with a comprehensive introduction that lays the groundwork for your journey. Uncover the key concepts and strategies that will set the stage for your success. Module 2: What Pricing Communicates to Your Customers 🗣️ Explore the psychology behind pricing and learn how to effectively communicate value to your customers. Discover the art of pricing perception and how it can influence consumer behavior. Turn pricing into a powerful tool for building trust and loyalty. Module 3: Pricing Model Basics 💡 Master the fundamental pricing models that form the backbone of successful businesses. From cost-plus pricing to value-based pricing, understand when and how to apply each model to maximize profitability. Gain insights into the nuances of dynamic pricing and how it can give you a competitive edge.   🚀 Why Choose This Course? ✅ Practical Insights: Gain real-world insights and actionable strategies that you can implement immediately in your business. ✅ Expert Instruction: Learn from industry experts who have successfully navigated the complexities of pricing strategies. ✅ Interactive Learning: Engage in hands-on exercises and case studies to reinforce your understanding and skills. ✅ Flexible Schedule: Access the course at your own pace, allowing you to balance your professional development with your busy lifestyle. ✅ Lifetime Access: Enjoy unlimited access to course materials, updates, and resources to stay ahead in the dynamic world of strategic pricing.   🎓 Who Should Enroll? Entrepreneurs and Business Owners Marketing and Sales Professionals Product Managers Small Business Owners Anyone Looking to Boost Profitability Through Strategic Pricing   💥 Enroll Now and Elevate Your Pricing Strategy to Unprecedented Heights! Don't miss out on this opportunity to revolutionize your approach to pricing and secure sustainable profits for your business. Click the link below to enroll in 'Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles' today!   Course Curriculum Module 1- Introduction Pricing Strategy Overview 00:00 Module 2- What Pricing Communicates to Your Customers What Price Communicates 00:00 Scenario-Based Pricing 00:00 Types of Pricing Strategies 00:00 What Investors are Looking for in Your Pricing Strategy 00:00 Test Your Pricing 00:00 Module 3- Pricing Model Basics The 3 Pricing Models 00:00 Guess The Pricing Model 00:00 Examples of Pricing Models 00:00 Case Study T-Shirt Pricing 00:00

🚀 Elevate Your Revenue Game with 'Optimizing Revenue: Unveiling the Factors that Shape Pricing - Part 3 - Influencing Price Dynamics' 🚀   🌟 Are you ready to unlock the secrets behind pricing strategies that drive maximum revenue? Welcome to the third installment of our groundbreaking series - 'Optimizing Revenue: Unveiling the Factors that Shape Pricing.' Get ready to delve deep into the heart of pricing dynamics and emerge as a master of revenue optimization.   📚 Course Curriculum: Module 1: Introduction 🔍 Dive into the world of revenue optimization as we set the stage for a transformative learning experience. Understand why pricing is the linchpin of business success and how it can shape the destiny of your enterprise. Module 2: Understanding Price Influencers 🔑 Unravel the mysteries behind what makes customers tick when it comes to pricing. Explore the psychological factors, market trends, and competitor analysis that play a pivotal role in shaping your pricing strategy. Gain insights into consumer behavior that will empower you to set prices that resonate and drive conversion. Module 3: Calculate Your Score 📊 It's time to put theory into practice. Learn how to assess and calculate your pricing score by evaluating the factors influencing your business. This hands-on module equips you with the tools and frameworks needed to optimize your pricing strategy for maximum revenue.   🌈 Why Enroll in This Course? ✨ Strategic Insights: Gain a comprehensive understanding of the key influencers that shape pricing, empowering you to make informed decisions that drive revenue growth. ✨ Practical Application: Move beyond theory with real-world exercises and case studies. Apply your newfound knowledge to calculate your pricing score and see immediate results. ✨ Industry-Leading Instructors: Learn from seasoned experts who have mastered the art and science of revenue optimization. Benefit from their wealth of experience and stay ahead of the curve. ✨ Community Support: Join a thriving community of like-minded professionals. Exchange ideas, seek advice, and build valuable connections as you embark on your pricing optimization journey.   🎓 Who Should Enroll: Business Owners Entrepreneurs Marketing Professionals Product Managers Sales Executives Anyone seeking to maximize revenue through strategic pricing   💡 Don't miss out on this opportunity to revolutionize your pricing strategy! Enroll now and unleash the full potential of your business. Your optimized revenue awaits!     Course Curriculum Module 1- Introduction Pricing Influencers Explained 00:00 Module 2- Understanding Price Influencers Pricing Variable 1 - Competition 00:00 Pricing Variable 2 - Demand 00:00 Pricing Variable 3 - First of a Kind 00:00 Pricing Variable 4 - Uniqueness 00:00 Pricing Variable 5 - Scarcity 00:00 Pricing Variable 6 - Quality 00:00 Pricing Variable 7 - Margin 00:00 Pricing Variable 8 - Customer Perception of Value 00:00 Module 3- Calculate Your Score Scoring Your Pricing Influencers 00:00

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Business moves fast, and those who understand how to manage it wisely often lead the way. The Level 7 Diploma in Business Administration – QLS Endorsed Course is crafted for individuals who wish to sharpen their decision-making abilities, strategic thinking, and leadership approaches in today's demanding corporate environment. Through a carefully structured online programme, you will gain the theoretical expertise needed to navigate complex business challenges with confidence and skill. This diploma focuses on developing a strong foundation in key areas such as organisational management, strategic planning, resource allocation, and communication techniques. Designed to fit around your schedule, the course allows you to build high-level knowledge without stepping into a lecture hall. Whether you are aiming to progress in your current role or broaden your administrative acumen, the Level 7 Diploma in Business Administration offers a solid stepping stone towards professional growth, all from the comfort of your own space. Business Administration - QLS Endorsed Bundle Includes the following Courses Course 01: Advanced Diploma in Business Administration at QLS Level 7 Course 02: Diploma in Business Law at QLS Level 5 Course 03: Diploma in Business Analyst Training at QLS Level 5 Course 04: Diploma in Financial Reporting at QLS Level 4 Course 05: Certificate in GDPR Training at QLS Level 3 Course 06: Diploma in Business and Management at QLS Level 5 Course 07: Diploma in Economics at QLS Level 5 Course 08: Diploma in Corporate Governance at QLS Level 5 Course 09: Award in Business Finance at QLS Level 2 Course 10: Certificate in Office Admin and Organisation Skills at QLS Level 3 Learning Outcomes Analyse complex business scenarios for strategic decision-making. Demonstrate proficiency in business law applications. Execute effective financial reporting strategies. Implement GDPR compliance measures in business operations. Apply advanced business and management principles. Evaluate economic trends and their impact on organisations. Implement corporate governance practices for ethical business conduct. Demonstrate foundational knowledge in business finance. Efficiently manage office administration and organisational tasks. Cultivate critical thinking for effective problem-solving. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In the dynamic landscape of commerce, every decision matters. Picture yourself not just making decisions but sculpting the future of your organisation with precision. Our comprehensive bundle is not just a set of courses; it's a roadmap to mastering the intricate dance of strategy, leadership, and administration. Seamlessly progress from foundational principles to advanced strategic insights, mastering business administration at various QLS levels. Seize this opportunity to equip yourself with the skills that set the trailblazers apart. Your journey towards business excellence begins here - where theory meets practice and success is not just a goal; it's a destination. Learn the key aspects of business, from honing legal acumen in business law to becoming a proficient business analyst. Dive into financial reporting, grasp GDPR essentials, and refine your skills in business and management. Elevate your understanding of economics and corporate governance while gaining essential business finance insights. Enhance organisational proficiency with a focus on office administration. This bundle provides a holistic approach, empowering you with a well-rounded skill set for the dynamic world of business. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals seeking comprehensive expertise. Individuals aiming for a versatile skill set in business administration. Professionals desiring legal insights in the business context. Those aspiring to excel in business analysis and reporting. Finance enthusiasts looking to specialise in financial reporting. Individuals keen on understanding GDPR implications in business. Management aspirants aiming for strategic leadership roles. Office administrators seeking to enhance organisational skills. Career path Business Analyst Corporate Governance Officer Financial Analyst Business Manager Legal Consultant Economic Analyst Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

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Online Asset Management Course eLearning designed for experienced delegates looking to sit the IAM Certificate qualification and fill in some knowledge gaps

24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know that companies that excel in stakeholder engagement outperform others by up to 35% in profitability? Welcome to the Stakeholder Management bundle, where mastering the art of strategic relationships is not just recommended, it's essential. This tailored training program equips you with the sophisticated tools and insights to manage, influence, and leverage relationships for optimal business outcomes. Let's revolutionise your professional toolkit and unlock new realms of success. Through a curated selection of 11 comprehensive courses, this Stakeholder Management bundle offers insights into Strategic Management, Leadership Development, Marketing Analysis, and more. You'll learn to articulate your thoughts confidently in public through Public Speaking training, navigate complex Negotiations, and Manage Projects with precision. Each module is designed to build on the last, creating a robust framework that teaches you to not only manage stakeholders but also to influence corporate strategies and drive growth effectively. Course 01: Stakeholder Management: Tools and Strategies Course 02: Strategic Management and Leadership Development Course 03: Strategic Planning and Analysis for Marketing Course 04: Corporate Social Responsibility Diploma Course 05: Public Speaking: Presentations like a Boss Course 06: Negotiation Skills Course 07: Raise Money and Valuation for Business Course 08: Financial Analysis for Finance Reports Course 09: Internal Audit Analyst Training Course 10: Project Management Course 11: Workplace Communication Management Transform how you interact with stakeholders and elevate your strategic impact. By mastering these critical skills, you'll open doors to advanced career opportunities and lead projects with confidence and authority. Enrol in the Stakeholder Management bundle today and step into a role where your influence expands possibilities and drives real business results! Learning Outcomes of this Bundle: Effectively identify and engage key stakeholders to maximise business outcomes. Develop strategic management skills that align with leadership goals. Enhance public speaking prowess to influence and lead with confidence. Apply advanced negotiation techniques to secure and manage resources. Conduct detailed financial analysis for insightful business reporting. Implement project management principles to oversee projects successfully. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Stakeholder Management: Tools and Strategies Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 02: Strategic Management and Leadership Development Module 01: Introduction to Strategic Management Business Module 02: Strategy Formulation Module 03: Strategy Implementation Module 04: Evaluation and Control Module 05: Understanding Management and Leadership Module 06: Leadership Theories Module 07: Improving Management and Leadership Performance Course 03: Strategic Planning and Analysis for Marketing Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring leaders Project managers Business analysts HR professionals Financial officers Strategic planners Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Strategic Relationship Manager: £40,000 - £70,000 Business Analyst: £35,000 - £60,000 HR Business Partner: £50,000 - £80,000 Corporate Finance Analyst: £45,000 - £75,000 Project Manager: £37,000 - £75,000 Compliance Officer: £35,000 - £65,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)