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Overview The Ultimate Microsoft Office 4 Courses Bundle Course will provide you with everything you need to master the skills for confidently using Microsoft Office in the workplace. You will develop the essential knowledge and abilities employers expect in Word, Excel, PowerPoint and Access. This is a unique bundle course that will teach you the essential shortcuts and time-saving tools, including how to modify the programs according to your needs. You will also be tutored in a wide range of topics in an extremely expert manner that will make your life easier, no matter what your work requires. After the completion of this online Microsoft Office training program, you will receive a valid acknowledgement in Microsoft Office, and be able to accomplish office tasks quickly, with greater efficiency. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Requirements There is no specific requirements for our Ultimate Microsoft Office 4 Courses Bundle course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations. 

Stay ahead of the curve in the constantly evolving field of security management with this comprehensive course. From the latest trends in cyber security to effective crisis management strategies, you'll learn the tools and techniques needed to keep your organisation safe and secure. Gain the skills to confidently navigate the challenges of modern security management and take your career to the next level. This course provides an intelligible overview of the principles and practices of security management, including risk assessment, security planning, and implementation. It also covers physical security, personnel security, information security, and emergency management. Here are the courses included in this bundle: Course 01: Organisational Security Management Course 02: Security Risk & Protection Course 03: Cyber Security Learning Outcomes: Get a better comprehension of security administration Acquire knowledge of risk analysis and risk minimisation Understand security management and business resiliency Get a thorough training on threat awareness and investigations Deepen your understanding of information and physical security How it works: The course is delivered online so that you can access it from anywhere It is self-paced so that you can work through it at your own pace There are quizzes and assignments to test your knowledge Here's what our learners are saying: "This course was excellent for learning more about security management. The course was quite detailed, and I learnt a great deal. I recommend it to anyone interested in learning more about this subject." "The Security Management course was quite beneficial to me. It provided me with a solid understanding of the various components of security management and how to select the best solution for my organisation. I would recommend it to anyone interested in learning more about this subject." This course will teach you all you need to advance your career as an expert. Curriculum Topics of the Bundle Course 01: Organisational Security Management Course Curriculum: Introduction Organisational Security Management Course 02: Security Risk & Protection Course Curriculum: Risk Analysis and Risk Reduction Physical and Information Protection Business Resilience and Crisis Management Course 03: Cyber Security Course Curriculum: Cyber Security and Fraud Prevention Investigations and Threat Awareness Laws and Regulations Certification: CPD Accredited (CPD QS) Certificate Free PDF & Hardcopy certificates are available CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is particularly effective for- Seeking to become Industry Experts in their respective fields of security. Security Consultant & Analyst. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Security managers (Average salary in UK: £35,000 - £60,000) Risk and crisis management specialists (Average salary in UK: £35,000 - £70,000) Information security officers (Average salary in UK: £50,000 - £80,000) Corporate security directors (Average salary in UK: £70,000 - £120,000) Certificates Certificate of completion Digital certificate - Included Free 3 Accredited PDF Certificates. Certificate of completion Hard copy certificate - Included Free 3 Accredited Hardcopy Certificates. After successfully completing this Security Management bundle, you get 3 hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 each and international students need to pay £9.99 each to get their hardcopy certificate.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adobe InCopy CC Beginner Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adobe InCopy CC Beginner Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adobe InCopy CC Beginner Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adobe InCopy CC Beginner Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adobe InCopy CC Beginner ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adobe InCopy CC Beginner there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adobe InCopy CC Beginner course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Adobe InCopy CC Beginner does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Adobe InCopy CC Beginner was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adobe InCopy CC Beginner is a great way for you to gain multiple skills from the comfort of your home. Introduction to the Course Introduction 00:02:00 Unit 01 Understanding Workflow Requirements 00:06:00 Workflow Demonstration 00:08:00 Dropbox Shared Workflow 00:05:00 Setting Preferences 00:09:00 Creating a New Document 00:04:00 InCopy Interface and Workspaces 00:07:00 Understanding Galley Story & Layout View 00:03:00 Using Tools 00:06:00 Unit 02 Using Styles 00:07:00 Importing Copy From Word 00:09:00 Adding a Table 00:08:00 Importing Tables from Excel 00:04:00 Understanding Copy Fitting 00:04:00 Using Spellcheck 00:08:00 Using Find and Change 00:06:00 Unit 03 Using Notes 00:05:00 Tracking Changes 00:07:00 Creating Assignments 00:08:00 Check-in and Check-out Process 00:06:00 Unit 04 Printing in InCopy 00:04:00 Exporting to Other Formats 00:06:00 Course Recap Recap 00:01:00 Final Exam

Unlock the power of data with our comprehensive course on Business and Data Analysis with SQL. Learn essential SQL skills to extract meaningful insights, make data-driven decisions, and drive business success. Whether you're a beginner or looking to enhance your expertise, our course empowers you with the tools and knowledge needed to excel in the dynamic world of data analysis. Enroll now to master SQL for business intelligence and elevate your analytical skills to new heights.

Description Writing successful copies for the web might not be easy but it is not impossible. You should always make sure that your readers understand how does your website work by creating a good and effective web copy. This Diploma in Web Copywriting course will take you steadily to the different aspects of copy-writing from writing content for the internet to writing commercial copy. It will also provide you with the skills you need to acquire to become a Professional commercial copywriter. It will also help you in writing original, convincing and appealing content. Who is the course for? Individuals looking to improve their writing skills. Marketing groups. Writers who want to enhance their writing skills. Individuals who are looking forward to becoming experienced and professional writers. People who are looking forward to starting their own copywriting business. Entry requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Completing a range of varied writing assignments for large and small businesses Working as part of a marketing team to deliver an organization's advertising strategy Building your own freelance writing business, choosing your own hours, clients and projects. Web Copywriting Why Writing Copy for the Web is Different 00:15:00 Visitors Are The Most Important 00:30:00 Plan in Order to Succeed 00:30:00 How to Write an Effective Copy for the Web 00:30:00 How to Find the Effective Keywords and the Keyword Phrases 00:15:00 Keep it Short and Elegant 00:30:00 Other Essential Components for Good Copywriting 01:30:00 Get a Headline that Grabs 00:15:00 How to Write a Headline 00:15:00 Test the Tones of Your Headlines 00:15:00 Make Your Text Links Look Alike 00:30:00 Be Positive from the Beginning till the End 00:30:00 Conclusion 00:15:00 Copywriting That Sells Introduction 00:30:00 Structure 01:00:00 Headlines 01:00:00 Tone of voice 01:00:00 Online style 01:00:00 Reassurance 01:00:00 Reading strategies 01:00:00 Conclusion 00:15:00 Reference Book Copywriting 101 00:00:00 Mock Exam Mock Exam- Diploma in Web Copywriting 00:20:00 Final Exam Final Exam- Diploma in Web Copywriting 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

🌟 Unlock the Full Power of Microsoft Excel 2019! 🌟 Ready to take your Excel skills to the next level? Dive into our comprehensive online course - 'Microsoft Excel 2019 - Advanced Level Training' - designed to transform you into an Excel maestro! 🚀 Here's What You'll Master: 📊 Section 1: Excel - Advanced - Get hands-on with advanced techniques and shortcuts to streamline your workflow. 📂 Section 2: Working with Multiple Workbooks - Seamlessly manage multiple workbooks and boost your productivity effortlessly. 🔒 Section 3: Protecting Worksheets and Workbooks - Learn how to safeguard your data with robust protection strategies. 📝 Section 4: Conditional Formulas - Unravel the power of conditional logic and unleash the true potential of formulas. 🧮 Section 5: Advanced Functions - Elevate your Excel expertise by mastering complex functions for data analysis. 📚 Section 6: Text Based Functions - Manipulate text effortlessly and efficiently with advanced text-based functions. 🔍 Section 7: What IF Tools - Explore the 'What If' analysis tools to make informed decisions and predictions. 🏁 Section 8: Excel Advanced - Conclusion - Wrap up with a comprehensive understanding and practical application of advanced Excel features. 🎁 Section 9: Bonus #1 - Advanced Pivot Tables - Delve into bonus content covering advanced techniques for Pivot Tables, a must-have skill for data analysis pros. 🌟 Why Choose Our Course? 🔐 Expert Guidance: Led by seasoned Excel professionals, ensuring clarity and depth in learning. 🔄 Practical Assignments: Apply your newfound skills through real-world exercises. 📈 Career Growth: Elevate your career prospects by mastering sought-after Excel abilities. 🌐 Accessible Learning: Study at your own pace from anywhere, anytime with our user-friendly online platform. 🤝 Join our vibrant community of learners dedicated to mastering Excel's advanced functionalities. 💡 Enroll now and revolutionize your Excel prowess with 'Microsoft Excel 2019 - Advanced Level Training'! Don't miss this chance to become an Excel wizard! 💡   Course Curriculum Section 1 - Excel - Advanced Excel Advanced Introduction 01:39 Advanced Shortcut Keys 02:58 Section 2 - Working with Multiple Workbooks Tracing Precedents 00:00 Tracing Dependants 00:00 Watch Window 00:00 Show Formulas 00:00 Section 3 - Protecting Worksheets and Workbooks Protecting Cells in a Worksheet 00:00 Protecting the Workbook Structure 00:00 Encryption with Passwords 00:00 Section 4 - Conditional Formulas Name Ranges 00:00 Simple IF Function 00:00 IF, AND 00:00 IF, OR 00:00 Nested Formulas 00:00 CountIF and CountIFs 00:00 SumIF and SumIFs 00:00 Section 5 - Advanced Functions Advanced VLookUp 00:00 IF and IS Error - Part 1 00:00 IF and IS Error - Part 2 00:00 Advanced Index Match 00:00 Dates - Part 1 00:00 Dates - Part 2 00:00 Replace and Substitute - Part 1 00:00 Replace and Substitute - Part 2 00:00 Section 6 - Text Based Functions Left, Right and Mid Function 00:00 Search Function 00:00 Concatenate and Search 00:00 Indirect - Static 00:00 Indirect - Dynamic 00:00 Section 7 - What IF Tools Goal Seek 00:00 Data Tables 00:00 Scenarios 00:00 Solver 00:00 Section 8 - Excel Advanced - Conclusion Excel Advanced - Conclusion 00:00 Section 9 - Bonus # 1 - Advanced Pivot Tables Building a Mini Dashboard 00:00

Unveil the Depths of Human Thought with Humanities Training! 🌟 Welcome to the realm of Humanities Training, where the vibrant tapestry of human expression and thought unfolds before your eyes! 🎨📚 Delve into the diverse disciplines that shape our understanding of society, culture, art, literature, history, and philosophy. This transformative course invites you to explore the profound questions that have fascinated humanity for centuries. 🌍✨ What is Humanities Training? 🤔 Humanities Training is an immersive journey into the heart of human creativity, intellect, and emotion. Through a multidisciplinary approach, you will gain insights into the complexities of human existence, society, and the world around us. 💡📜 Benefits of Humanities Training 💫 Broadened Perspective: Explore different cultures, historical periods, and philosophical ideas, fostering a deeper understanding and appreciation of diversity. Critical Thinking: Hone your analytical skills as you examine complex texts, artworks, and historical events, learning to question, evaluate, and interpret information. Effective Communication: Develop strong written and verbal communication skills essential for success in various fields, including academia, business, and public service. Cultural Awareness: Gain insights into the intricacies of human behavior, belief systems, and social structures, enhancing your ability to navigate diverse environments with sensitivity and empathy. Personal Enrichment: Experience intellectual fulfillment and personal growth as you engage with timeless works of literature, art, and philosophy, deepening your connection to the human experience. Who is this for? 🎓 Students: Enhance your academic journey by gaining a holistic understanding of human civilization and its myriad expressions. Professionals: Expand your skill set and perspective, unlocking new opportunities for career advancement and personal fulfillment. Lifelong Learners: Satiate your curiosity and passion for knowledge with an enriching exploration of the humanities. Career Path 🚀 A foundation in the humanities opens doors to a wide range of career paths across diverse industries, including: Education: Pursue opportunities as a teacher, professor, or educational administrator, inspiring future generations through the power of knowledge. Media and Communications: Excel in roles such as journalist, editor, content creator, or public relations specialist, leveraging your strong communication skills and cultural insights. Arts and Culture: Explore careers in museums, galleries, theaters, and cultural institutions, promoting and preserving the richness of human creativity and heritage. Public Service: Make a difference in government, nonprofit organizations, and advocacy groups, advocating for social justice, equality, and human rights. Business and Entrepreneurship: Apply your critical thinking, problem-solving, and communication skills in roles ranging from marketing and advertising to management and consulting. Frequently Asked Questions (FAQs) ❓ Q: Can I take Humanities Training if I have no background in the humanities? A: Absolutely! Humanities Training is designed to accommodate learners of all levels, from beginners to advanced enthusiasts. Our instructors provide comprehensive support and guidance to help you thrive. Q: Will Humanities Training help me in my current profession? A: Definitely! The skills acquired in Humanities Training, including critical thinking, communication, and cultural awareness, are highly transferable and applicable across various industries and professions. Q: How much time should I dedicate to the course each week? A: The time commitment may vary depending on your schedule and learning pace. We recommend dedicating a few hours each week to lectures, readings, and assignments to fully engage with the course material and maximize your learning experience. Q: Is there any prerequisite knowledge required to enroll in Humanities Training? A: No prior knowledge or specific prerequisites are necessary to enroll in Humanities Training. All you need is a curious mind and a passion for exploring the depths of human thought and creativity. Embark on Your Journey Today! 🌟 Humanities Training is more than just a course; it's a gateway to a deeper understanding of ourselves and the world we inhabit. Join us on this extraordinary voyage of discovery and enlightenment. Enroll now and unlock the limitless possibilities of the human imagination! 🚀📚 Course Curriculum Module 1 Introduction to Humanities. Introduction to Humanities. 00:00 Module 2 Culture and Identity. Culture and Identity. 00:00 Module 3 Aesthetics and Representation. Aesthetics and Representation. 00:00 Module 4 Ethics and Humanism. Ethics and Humanism. 00:00 Module 5 History and Memory. History and Memory. 00:00

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Strategic Communication Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00

Trace the evolution of administrative brilliance and strategic leadership through history as this bundle unfurls a wealth of knowledge directly aligned with your goals. This bundle embodies the essence of "Office Administration & Management" through courses that intricately examine leadership dynamics, legal nuances, and HR strategies. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Office Administration Course 02: Legal Secretary and Office Skills Diploma Course 03: Leadership and Management Course Course 04: Delegation Skills Course 05: HR Management Course Course 06: Paralegal Training Course 07: Emotional Intelligence and Human Behaviour Course 08: Workplace Stress Management Equip yourself with a skillset reminiscent of successful office administration and management practices. Enrich your professional journey with this collection where "Office Administration & Management" takes centre stage, refining your capabilities for today's and tomorrow's challenges. Learning Outcomes Master office operations and communication. Understand workplace legalities. Excel in team management and decisions. Optimise task assignments and productivity. Learn recruitment and conflict resolution. Manage stress and enhance relations. Office Administration & Management competence are non-negotiable in today's fast-paced business environment. This Office Administration & Management bundle provides a concise yet comprehensive journey through the core aspects of these crucial disciplines, offering tangible skills that resonate with the demands of the contemporary workforce. The courses within this Office Administration & Management bundle have been curated to deliver precise, actionable insights. From mastering the nuances of legal procedures to refining your leadership capabilities, each course offers targeted knowledge to address real-world challenges. As you progress, you'll uncover strategies to streamline operations, foster teamwork, and navigate legal complexities, all while enhancing your emotional intelligence for a harmonious workplace. By completing this Office Administration & Management bundle, you will emerge as a proficient professional armed with a multifaceted skill set, ready to tackle the myriad roles that "Office Administration & Management" demands. These courses bridge the gap between theory and practice, equipping you to execute tasks with finesse and make informed decisions that positively impact your organisation. Equip yourself with the prowess to excel in "Office Administration & Management," and seize the opportunities that await in today's competitive landscape. Let this Office Administration & Management bundle be your catalyst for growth, offering in-depth knowledge that sets you apart in your journey toward professional success. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Office Administrators are seeking foundational skills Emerging Leaders aiming to hone their management expertise Legal Professionals navigating office-specific legalities Managers want to enhance their delegation and HR capabilities Individuals interested in mastering emotional intelligence Professionals seeking to tackle workplace stress with finesse Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Office Administrator: £20,000 - £30,000 per year. HR Coordinator: £25,000 - £35,000 per year. Legal Secretary: £22,000 - £28,000 per year. Team Leader: £25,000 - £40,000 per year. Executive Assistant: £30,000 - £45,000 per year. Operations Manager: £35,000 - £60,000 per year. HR Manager: £40,000 - £70,000 per year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00