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This short, step-by-step guide is designed to give all parents and those working with babies an introduction into the basic skills to help your baby if they have a medical emergency. This course covers the key elements of basic first aid for babies, for example choking, burns, how to put a baby into the recovery position and so much more. This course is not designed to replace a practical course but it will help empower you with skills and confidence to assess what is wrong and implement basic first aid to help. Prompt and appropriate First Aid reduces the pain and suffering experienced by your baby and could save their life. For our most comprehensive online course please visit our First Aid for Babies coursewhich won the Bizzie Baby Silver Award 2016. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You have continuous access to this course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of treatment What to put in your first aid kit Information to give the emergency services The primary survey – how to help in an emergency Danger Response Airway Breathing Unresponsive and breathing Recovery position How to put a baby into the recovery position Choking Burns Fitting/seizures/convulsions Meningitis Head injuries Final lesson

We are delighted that this course has won the Bizzie Baby Silver Award 2016 with fantastic reviewers comments including "Excellent quality product! I have already used several aspects of this product in my own home and felt much more confident when applying these helpful skills. This is a small fee when it can help save a child's life. Easy and simple techniques that I'll remember forever!" This is our most comprehensive First Aid course for babies. It is designed for parents and grandparents and for anyone who would like to learn how to help with common medical emergencies in babies. The course includes what to do if your baby is unconscious; CPR and recovery position specific to babies; choking, drowning, head injuries, bleeding, burns, fitting, meningitis and so much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You have continuous access to this course for 12 months. This is essential training for anyone working with babies and all parents. Our courses empower you with the skills and confidence to provide immediate help to your baby in a medical emergency. Prompt and appropriate First Aid reduces the pain and suffering experienced by your baby and could save their life. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course content: Action in an emergency Keep yourself safe Priorities of treatment Preparing for an emergency Helpful information What to put in your first aid kit Information to give the emergency services Role of the first aider The primary survey – how to help in an emergency Danger Response Airway Breathing Unresponsive and breathing Unconscious and not breathing Breathing problems Choking How to help a choking baby Drowning Step-by-step – how to help a drowning casualty Croup Anaphylactic shock Wounds and bleeding How to treat a bleeding wound Types of wounds Dressings Embedded objects How much blood can you afford to lose? Symptoms of shock Treatment of shock Amputated parts Internal bleeding Knocked out teeth Eye injuries Nose bleeds Objects in nose Objects in ears Burns Poisoning Head injuries Fitting/seizures/convulsions Medical conditions and childhood illnesses Septicaemia/sepsis Meningitis Useful advice Accident forms Final lesson

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Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Transport Engineering Courses you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Transport Engineering Courses bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Transport Engineering Courses that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Transport Engineering Courses and help you along your learning journey. Advanced audio-visual learning modules of these Transport Engineering Courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Transport Engineering Courses, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Transport Engineering Courses Bundle Consists of the following Premium courses: Course 01: Transport Planner Course Course 02: Import/Export Processing Course 03: Freight Consultant Training Course 04: Logistic Management Course 05: Logistics of Crude Oil and Petroleum Products Course 06: Material Management Course 07: SAP Controlling (CO) - Product Costing S4HANA Course 08: Driving Instructor Course 09: Vehicle Routing Problem with Spreadsheet Course 10: Driver Safety Awareness Certificate Course 11: Manual Handling Level 2 Course 12: Health, Safety & Laws at Workplace | Online Course Course 13: COSHH Training and Safety - Level 2 Course 14: Emergency First Aid and Incident Management at Work Enrol now in Transport Engineering Courses to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses from this bundle Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Courses designed by expert instructors Learn about Courses at your ease - anytime, from anywhere Study the Courses from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Transport Engineering Courses expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Transport Planner Course Transport Management An Introduction to Successful Transport Management The UK's Travel Infrastructure - Road and Rail Road Freight and Transport Management Passenger Road Transport and its Management Rail and Transport Management Transport Management for Ports and Inland Waters and Airlines Trends, Challenges and Best Practice in Transport Management and Health and Safety SAP Transportation Management ECC TM EWM Shipment Integrated Scenario SAP Transportation Domestic Scenario SAP Transportation Management (TM) Integrated Scenario TM Overview + End to End Process Flow SAP TM Uncontrolled Shipment Scenario SAP TM - Air Way bill ID Generation Effective SAP TM for perfect order fulfillment Course 02: Import/Export Processing Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course 03: Freight Consultant Training Module 01: Introduction & Why Learn From Me Module 02: Commissions - How You'll Get Paid Module 03: Finding Shippers Module 04: Finding Trucks Module 05: Prospecting & Sales Techniques Module 06: Working With Data & The FMCSA Module 07: The Future Of Trucking Module 08: Over Road Transport Brokerage Module 09: Working With Brokers & Agents Module 10: All About That Paydex Module 11: Understanding Overages, Shortages & Damages Module 12: How To Get Hired In The Transportation Industry Module 13: Starting Your Own Business Module 14: Summary & Thank You Course 04: Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing and many more ... Course 05: Logistics of Crude Oil and Petroleum Products Unit 01: About The Course Unit 02: The Different Methods of Transport Unit 03: Marine Transport Unit 04: Transport by Pipeline Unit 05: Comparing Transport Costs Unit 06: Storage and Delivery to the Refinery Unit 07: Dispatch of Petroleum Products Unit 08: Controls at Dispatch Course 06: Material Management Introduction to Material Management Purchasing and Supply Chain Management Inventory Management, Planning and Control Stores Management and Control Forecasting Material Requirements Planning Materials Handling Course 07: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 08: Driving Instructor Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills and Dealing with a New Client Module 05: Learning to Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities and Impairments Course 09: Vehicle Routing Problem with Spreadsheet Introduction VRP Variants Conclusion Course 10: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 11: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 12: Health, Safety & Laws at Workplace | Online Course Module 01: Workplace Health and Safety Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work Course 13: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 14: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Courses bundle. Disclaimer: Our comprehensive course will enhance your theoretical knowledge to help you explore your opportunities in relevant sectors. But please note that this course is not a professional qualification and will not allow you to work professionally. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this bundle expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Transport Planner Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Transport Planner Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

**Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now** Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Financial Advisor and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Financial Advisor bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Financial Advisor course that will enhance your skills and prepare you for the competitive job market. Also, our Financial Advisor experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Financial Advisor, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Financial Advisor Bundle Consists of the following Premium courses: Course 01: Financial Advisor Course 02: Financial Management Course 03: Investment Course 04: Capital Budgeting & Investment Decision Rules Course 05: Budgeting and Forecasting Course 06: Level 3 Tax Accounting Course 07: Team Management Course 08: Intermediate Economics Level 3 Course 09: Internal Audit Training Diploma Course 10: Forex Trading Level 3 Course 11: Stock Market Investing for Beginners Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 13: Commercial Law 2021 Course 14: Level 2 Microsoft Office Essentials Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: Financial Advisor Introduction to Finance Essential Skill Financial Planning Financial Risk Management and Assessment Investment Planning Divorce Planning Google Analytics and many more.... Course 02: Financial Management Introduction to Financial Management Fundamentals of Budgeting The Balance Sheet The Income Statement The Cash Flow Statement Statement of Stockholders' Equity Analysing and Interpreting Financial Statements International Aspects of Financial Management and many more.... Course 03: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management and many more.... Course 04: Capital Budgeting & Investment Decision Rules Introduction NPV Method Payback Period Method Internal Rate of Return (IRR) Evaluating Projects in Different Lives Conclusion and many more.... Course 05: Budgeting and Forecasting Introduction Why Budget and Forecasts Is budget planning a paper exercise Operational and Financial Budget Detail Budget Requirement Components - Revenue Budgets Components - Cost Budget Qualitative Aspects Process of Making Budget Process of Budgeting - Logical Steps Example we used in Class to demonstrate a broad process in budget and planning Cost Budget Process - Other aspects and many more.... Course 06: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance Fundamentals of Income Tax Payee, Payroll and Wages Value Added Tax Corporation Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK and many more.... Course 07: Presenting Financial Information Presenting Financial Information The Hierarchy of Performance Indicators The Principle of Effective Reports Methods of Presenting Performance Data The Pareto Chart: Highlighting Priorities Exercise: The Control Chart An Example Management Report Interpreting Performance Data Supporting Colleagues by Giving Feedback Data Visualisation Part 01, Part 02, Part 03, Part 04 and many more.... Course 08: Intermediate Economics Level 3 An Introduction to Economics The Market System and the Circular Flow Model Supply, Demand and Prices Prices Elasticity Market Failures Production and Costs Money, Banking and the Financial System Measuring GDP and Economic Growth Unemployment Inflation Income Distribution and Poverty International Finance Fiscal Policy and many more.... Course 09: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor and many more.... Course 10: Forex Trading Level 3 Introduction to Forex Trading Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk and many more.... Course 11: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1, 2, 3, 4, 5 Module 14: Stock Market Dictionary Module 15: Setting Up the Trading Platform Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training and many more.... Course 13: Commercial Law 2021 Introduction of Commercial law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law and many more.... Course 14: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Working More Efficiently Managing Lists Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 Presentation Basics Inserting Options Working with Objects Access 2016 Introduction to Access Access Forms Working with Reports and many more.... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Financial Advisor bundle. Requirements Our Financial Advisor course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Financial Advisor expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Financial Advisor) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Financial Advisor) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Administration and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Administration bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Administration course that will enhance your skills and prepare you for the competitive job market. Also, our Administration experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview Construction engineering is the backbone of every great structure, requiring expertise in design, cost estimation, safety, and surveying. Our Construction Engineering: Construction Scheme, Surveying, Design, Estimation & Safety Bundle equips you with the essential knowledge and skills to excel in this dynamic field. If you’re interested in construction management, surveying, or cost estimation, this bundle gives you all the basics you need for your career. With premium courses like Diploma in Construction Management, Building Surveyor, and Land Surveying, you'll gain practical skills in key areas of construction. Learn to estimate costs using RSMeans, understand sustainable building standards like LEED V4 and WELL Building Standard, and dive into safety with Construction Safety, First Aid, and LOLER Training. You’ll also enhance your technical skills with AutoCAD VBA Programming and gain specialized knowledge in bricklaying, construction schemes and more. This Construction Engineering Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Building Surveyor Course 03: Land Surveying Course 04: LEED V4: Building Design and Construction Course 05: WELL Building Standard Course 06: Construction Industry Scheme (CIS) Course 07: AutoCAD VBA Programming - Beginner course Course 08: Construction Cost Estimation Diploma Course 09: Construction Estimation using RSMeans Course 10: Bricklaying Course 11: LOLER Training Course 12: PUWER Course 13: Construction Safety Course 14: First Aid Training Benefits you'll get from this bundle course: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Certificates Digital certificate - Included You will get the PDF Certificate for the title course (Diploma in Construction Management) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Description Begin your journey with Apex Learning right away! The Construction Engineering: Construction Scheme, Surveying, Design, Estimation & Safety course provides essential skills for anyone looking to work in construction. This course will help you build a solid foundation for a successful career in the construction industry. Course curriculum: Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organization Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 02: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Beginning of the Survey: Foundation and In-depth Survey in Walls Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Course 03: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 04: LEED V4: Building Design and Construction Introduction Integrative Process Location & Transportation Sustainable Sites Water Efficiency Energy & Atmosphere Materials & Resources Course 05: WELL Building Standard Introduction Air Water Nourishment Light Fitness Comfort Mind Course 06: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Record Keeping and CIS Certificates Course 07: AutoCAD VBA Programming - Beginner course Introduction VBA Integrated Development Environment (IDE) Understanding AutoCAD Object Model in VBA Using Variables in VBA User Forms and Controls Conditionals and Decisions in VBA Looping and Iterations in VBA Drawings Objects in VBA Code Debugging in VBA Error Handling in VBA Conclusion Course 08: Construction Cost Estimation Diploma Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Cost Estimation in Construction Industry Cost Management Management of Materials for construction Course 09: Construction Estimation using RSMeans Introduction Quantity Take Off Cost Estimation using RSMeans Course 10: Bricklaying Introduction to Bricklaying Tools of Bricklaying Bonding of Bricklaying Basic Techniques of Bricklaying Constructing Walls Basic Joint Finishes Course 11: LOLER Training Introduction to LOLER Selecting Lifting Equipment and Accessories Planning the Lifting Operation Factors Affecting Safe Lifting Operation Roles and Responsibilities Risk Assessment Examination and Inspection Reports and Defects Course 12: PUWER Provision and Use of Work Equipment Regulations Selection and Conformity of Work Equipment Safe Functionality of Work Equipment Monitoring and Evaluation of Work Equipment Maintenance of Work Equipment Course 13: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues Working at Height Excavation Work and Confined spaces And Many More... Course 14: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques And Many More... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to start or grow a career in construction. It’s great for people who want to be construction managers, surveyors, designers, or cost estimators, and for those interested in construction safety. If you want to learn about construction projects, from design to cost and safety, this course is for you. Requirements Our Construction Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Completing this course can open up various career opportunities in construction engineering. Construction Assistant – £20,000 to £30,000 Surveyor – £30,000 to £45,000 Cost Estimator – £35,000 to £50,000 Construction Designer – £40,000 to £55,000 Construction Manager – £45,000 to £70,000 Project Manager – £50,000 to £75,000 Health & Safety Officer – £30,000 to £45,000 Senior Surveyor – £50,000 to £70,000