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Overview The Corporate Social Responsibility (CSR) Diploma course provides an introduction to CSR, exploring topics such as stakeholders and the social contract, a sustainable perspective, implementing CSR initiatives, and performance evaluation and reporting. Learning Outcomes of Corporate Social Responsibility Diploma: Develop a comprehensive understanding of corporate social responsibility and its significance in modern business. Gain knowledge about the importance of stakeholders and the social contract in CSR. Understand the concept of sustainability and its role in shaping CSR practices. Learn how to effectively implement CSR initiatives within organizations. Acquire skills in performance evaluation and reporting to measure the impact of CSR efforts. Why buy this Corporate Social Responsibility Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Corporate Social Responsibility Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Corporate Social Responsibility Diploma course for? Individuals aspiring to lead in corporate environments with a focus on ethical and responsible practices. Entrepreneurs seeking to integrate social responsibility into their business models. Non-profit professionals aiming to collaborate effectively with corporates on social initiatives. Academic researchers and students interested in the evolving field of CSR. Policy makers and government officials looking to understand corporate impacts on society and the environment. Prerequisites This Corporate Social Responsibility Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Social Responsibility Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Corporate Social Responsibility Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum CSR Module 01: Introduction to Corporate Social Responsibility Introduction to Corporate Social Responsibility 00:24:00 CSR Module 02: Stakeholders & the Social Contract Stakeholders & the Social Contract 00:15:00 CSR Module 03: A Sustainable Perspective A Sustainable Perspective 00:15:00 CSR Module 04: Implementing CSR Implementing CSR 00:20:00 CSR Module 05: Performance Evaluation and Performance Reporting Performance Evaluation and Performance Reporting 00:17:00 Assignment Assignment - Corporate Social Responsibility Diploma 00:00:00

CIMA P1, 100% Pass Guarantee, Full Learning and Revision Components, Tests, Mock Exam, Tutor Support and CIMA Approved Materials Included, Exceptional Pass Rates

This course starts with the basics of data science and gradually moves towards explaining the concepts of machine learning and various data science algorithms.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Line management Diploma package Now Whether you are a beginner or an experienced professional, this line management course will equip you with the necessary skills and knowledge to excel in your role. You will learn about the fundamental principles of line management and how to apply them in your role. Line management covers topics such as coaching and mentoring, talent management, communication skills, performance appraisal management, stress management, time management, and conflict resolution. Additionally, you will learn about the employment law and regulations that apply to line managers. Along with this Line Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Line Management Bundle? Course 1: Line Management Course 2: People Management Skills Level 3 Course 3: Level 3- Project Management Course 4: UK Employment Law and Employee Rights Diploma Course 5: Leadership & Management Diploma Course 6: Motivation Skills Course 7: Performance Management Course 8: Equality and Diversity Course 9: Youth Work & Leadership Course 10: Risk Management Level 7 Course 11: Time Management Key features of this Line management Diploma course: This Line management Diploma bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Line management bundle courses So, enrol now in this Line Management to advance your career! Line Management Bundle Course Curriculum of Line Management Course 1: Line Management Introduction to Line Management Coaching and Mentoring Supervising, Motivating and Counselling Talent Management Effective Communication Skills Performance Appraisal Management Stress Management Prioritising and Time Management Employee Relations Handling Conflict Employment Law for Line Managers How will I get my Line management Training Certificate? After successfully completing the Line Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. So, enrol now in this Line Management to advance your career! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Line management Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Line management Diploma course. Students can take this Line management course to gather professional knowledge besides their study or for the future. Requirements Line Management Training This Line Management course has been designed to be fully compatible with tablets and smartphones. Career path Upon completing this Line Management bundle, you will be equipped with the skills and knowledge required for various management roles across various industries. Some of the career paths available include: Team leader - £25,000 - £40,000 per year Project manager - £30,000 - £60,000 per year Human resources manager - £35,000 - £65,000 year Operations manager - £40,000 - £70,000 year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Line Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

To provide the knowledge and skills required to perform an internal audit of part of a Environmental management system based on ISO 14001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

**Don't Spend More; Spend Smarter** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Studies Now Are you looking to gain a comprehensive understanding of the intricate world of business? Do you aspire to enhance your skills and propel your career to new heights? Look no further! Our Business Studies Online Course is designed to equip you with the knowledge and expertise needed to thrive in today's dynamic business landscape. Learning Outcomes of Business Studies Bundle Understand the key concepts, principles, and history of business studies. Analyze and improve Business studies processes to optimize efficiency and productivity. Utilize data-driven decision-making techniques to evaluate business performance and make strategic choices. Plan and execute projects from start to finish, while effectively managing resources and constraints. Forecast and plan operations to meet customer needs and stay ahead in a competitive market. Measure and manage performance to drive organizational success. Manage cash flow, credit risk, and financial stability. Identify, assess, and mitigate risks to ensure business continuity and recovery. Navigate the dynamic and ever-changing business environment. Attract, develop, and retain top talent while fostering a positive work culture. Provide exceptional customer service to create customer-centric organizations that drive loyalty and growth. Along with this Business Studies course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Studies Bundle Consists of the following Premium courses: Course 01: Business Studies Course 02: Accountancy Course 03: Level 3 Tax Accounting Course 04: Financial Management Course 05: Financial Analysis Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Sales: Psychology of Customers Course 09: HR Management Level 3 Course 10: Diploma in Lean Process and Six Sigma Course 11: Customer Relationship Management Key features of this Business Studies course: This Business Studies bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Business Studies courses So, enrol Business Studies now to advance your career! Curriculum of Business Studies Bundle: Course 01: Business Studies Module 01: Introduction to Business Studies Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service ----------- 10 more Business Studies courses--------- How will I get my Business Studies Certificates? After successfully completing the Business Studies course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Business Studies for all Requirements Our Business Studies is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Business Studies course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Business Studies; it can be studied in your own time at your own pace. Career path Business Studies Our Business Studies Diploma course will prepare you for a range of careers, including: Business Analyst: Marketing Manager E-commerce Manager Business Intelligence Analyst: Retail Manager Project Manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Studies) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Fall into Savings. Enjoy the biggest price fall this Autumn! Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Xero and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Xero bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Xero course that will enhance your skills and prepare you for the competitive job market. Also, our Xero experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Xero, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Xero Bundle Consists of the following Premium courses: Course 01: Level 3 Xero Training Course 02: Payroll Management - Diploma Course 03: Introduction to Accounting Course 04: Accounting and Bookkeeping Level 2 Course 05: Managerial Accounting Masterclass Course 06: Diploma in Quickbooks Bookkeeping Course 07: Theory of Constraints, Throughput Accounting and Lean Accounting Course 08: Internal Audit Training Diploma Course 09: Level 3 Tax Accounting Course 10: Team Management Course 11: Business Analysis Level 3 Course 12: GDPR Data Protection Level 5 Course 13: Microsoft Excel Training: Depreciation Accounting Course 14: Microsoft Excel Level 3 Benefits you'll get choosing Apex Learning for this Xero: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Xero Bundle Course 01: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 02: Payroll Management - Diploma Sage 50 Payroll for Beginners Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Intermediate Level Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 03: Introduction to Accounting Accounting Fundamental What is Financial Accounting Accounting Double Entry System and Fundamental Accounting Rules Financial Accounting Process and Financial Statements Generates Basic Accounting Equation and Four Financial Statements Define Chart of Accounts and Classify the accounts External and Internal Transactions with companies Short Exercise to Confirm what we learned in this section Accounting Policies What are Major Accounting Policies need to be decided by companies Depreciation Policies Operational Fixed Asset Controls Inventory Accounting and Controls Revenue Accounting and Controls Course 04: Accounting and Bookkeeping Level 2 Introduction to the course Introduction to Bookkeeping Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note Course 05: Managerial Accounting Masterclass Setion 1 Manaerial Accounting Defined Financial Accounting Compared to Managerial Accounting Trends Foundation Concepts Setion 2 Process costing vs Job Cost Job cost part 1 Job cost part 2 Allocating costs to multiple products Departmental Overhead Rate Activity-Based Costing Setion 3 Cost Behavior Cost Behavior Continued Break Even Point Break Even Point Changes Sales Mix Pricing Short Term Decisions Section 4 Budgeting Intro Budgetin continued Operating Budgets Cash Budget Budgeted Balance Sheet Performance Evaluation Performance Evaluation Cont Standards Standard Costs Continued Setion 5 Capital Investment Decisions Capital Investment Analysis Course 06: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 07: Theory of Constraints, Throughput Accounting and Lean Accounting The Theory of Constraints and Throughput Accounting Lean Accounting Summary and Lean Accounting Assignment Course 08: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 09: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 10: Presenting Financial Information Presenting Financial Information The Hierarchy of Performance Indicators The Principle of Effective Reports Guidelines for Designing Management Reports Methods of Presenting Performance Data The Control Chart: Highlighting the Variation in the Data The Pareto Chart: Highlighting Priorities Exercise: The Control Chart An Example Management Report Interpreting Performance Data Supporting Colleagues by Giving Feedback Data Visualisation Final Thoughts on Presenting Financial Information Course 11: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis and Management Course 12: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 13: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 14: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Xero bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Xero is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Xero Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Overview Digital marketing has brought a new era in the marketing sector, and Google AdWords is one it's key elements. Learn the core principles of Google ads and understand how to make the best use of it with our Google AdWords Training. In this comprehensive course, you will get an overall understanding of Google Ads. Here, you will learn the basics of keywords. The course will provide you with detailed lessons on developing ad campaigns. Along with that, you will be able to track and measure the performance of the ads. Finally, you will grasp the advanced strategies used for creating more effective ads.  So, if you are determined to take your digital marketing skills to the next level, join today! Course Preview Learning Outcomes Understand the significance of Google AdWords in digital marketing Enhance your knowledge and understanding of keywords Develop the skills to create effective ad campaigns Know how to track and measure ad performance Grasp advanced strategies used in Google ads Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Creating Ad Campaign Measuring and Tracking Campaign Who Should Take This Google AdWords Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Google AdWords Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Google AdWords Training will equip you with effective skills and abilities and help you explore career paths such as  Digital Marketer Marketing Analyst Search Manager Module 1: Introduction to Google Adwords Introduction to Google Adwords 00:15:00 Module 2: Understanding Keywords Understanding Keywords 00:17:00 Module 3: Creating Your First Ad Campaign Creating Your First Ad Campaign 00:17:00 Module 4: Optimising Your Ad Campaigns Optimising Your Ad Campaigns 00:14:00 Module 5: Tracking and Measuring Ad Performance Tracking and Measuring Ad Performance 00:14:00 Module 6: Advanced Google Adwords Strategies Advanced Google Adwords Strategies 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00