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Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Suicide Awareness Training Level 2 qualification aims to provide learners with an understanding of the scale and context of suicide in the United Kingdom. This Suicide Awareness Training Level 2 course also teaches the learners the associated stigma and risk factors and increase their understanding that suicide is preventable. Through this Suicide Awareness Training Level 2 course, the learners will consider how difficult situations affect mood and behaviour. Moreover, they will learn how this can lead to negative thoughts and feelings. Through this Suicide Awareness Training Level 2 course, the learners will raise awareness of how suicidal thoughts can arise and identify those at risk of committing suicide. Learning Outcomes After completing this Suicide Awareness Training Level 2 course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health. Understand the importance of a conversation with an individual at risk of suicide. Know how to sign-post the individual to appropriate support and professional services. Why Choose Suicide Awareness Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Suicide Awareness Training Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Suicide Awareness Training Level 2 course. ***Other Benefits of Suicide Awareness Training Level 2 Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support ------------------------- [ Note: Free PDF certificate as soon as completing the Suicide Awareness Training Level 2 course] Course Curriculum of- *** Suicide Awareness Training Level 2 *** Module 1: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses The learner will know how to sign-post the individual to appropriate support and professional services --------------------- Assessment Method After completing each module of the Suicide Awareness Training Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Suicide Awareness Training Level 2 course is ideal for teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others who work with individuals at increased risk of self-harm or suicide. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Suicide Awareness Training Level 2 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others working with individuals who may be at increased risk of self-harm or suicide may advantage from this Suicide Awareness Training Level 2 course. Certificates Certificate of completion Digital certificate - Included

In today's fast-paced world, stress, and anxiety disorders are ever on the rise. And this makes it essential for individuals, especially those in professional settings, to be well-versed in the nuances of mental health. Introducing Level 2 Certificate in Understanding Mental Health course from Studyhub. This course offers an illuminating journey, beginning with the fundamentals of mental health and extending to the challenges faced in the workplace due to psychological concerns. The curriculum is intricately crafted to provide learners with a comprehensive understanding, starting from the often-misunderstood disorders of childhood and adolescence, delving deep into the unsettling domains of self-harm and suicide, and culminating in the societal perspectives and legal scaffolding around mental health in the UK. By enroling in this course, learners are not merely absorbing information; they are unlocking a door to enhanced awareness and empathy in today's complex world. Learning Outcomes of Level 2 Certificate in Understanding Mental Health course: Gain a foundational understanding of mental health and its significance in society. Recognize childhood and adolescent psychiatric disorders and their impact on individuals. Understand stress and anxiety disorders and their effects on mental well-being. Explore schizophrenia and its symptoms, causes, and treatment approaches. Identify personality disorders and their influence on individuals' behavior and relationships. Study mood disorders and their effects on emotions and daily functioning. Learn about eating and sleeping disorders and their impact on physical and mental health. Understand self-harm and suicide, and the importance of prevention and support. Why buy this Level 2 Certificate in Understanding Mental Health? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Certificate in Understanding Mental Health you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals interested in learning about mental health and its various aspects. Healthcare professionals seeking to expand their knowledge of mental health disorders. Students pursuing a career in mental health support or counseling. Caregivers and family members of individuals with mental health challenges. Prerequisites This Level 2 Certificate in Understanding Mental Health was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mental Health Counsellor: £25,000 - £35,000 per annum. Clinical Psychologist: £40,000 - £55,000 per annum. Mental Health Nurse: £24,000 - £35,000 per annum. Mental Health Support Worker: £18,000 - £24,000 per annum. Mental Health Advocate: £20,000 - £28,000 per annum. Occupational Therapist Specialising in Mental Health: £25,000 - £40,000 per annum. Course Curriculum Mental Health Awareness Certificate Introduction to Mental Health 00:17:00 Childhood And Adolescent Psychiatric Disorders 00:24:00 Stress and Anxiety Disorders 00:32:00 Schizophrenia 00:25:00 Personality Disorders 00:40:00 Mood Disorders 00:18:00 Eating and Sleeping Disorders 00:43:00 Self-Harm and Suicide 00:17:00 Medication and Therapy in the Treatment of Mental Illness 00:30:00 Social Attitudes To Mental Illness 00:11:00 Mental Health Legislation and Services 00:26:00 Mental Health In The Workplace 00:20:00 Mock Exam Mock Exam - Level 2 Certificate in Understanding Mental Health 00:20:00 Final Exam Final Exam - Level 2 Certificate in Understanding Mental Health 00:20:00

Overview Get insight into tissue Viability, learn about the threats it poses to wound care and explore preventative measures with our Wound Care Level 2 course.This innovative learning package will explain what tissue viability and pressure ulcers are. It will give you an understanding of the function and structure of the skin, the causes and factors of pressure ulcers, and much more. This Wound Care Level 2 course will give you insight and build your awareness of tissue viability principles, including the prevention of pressure ulcers.Gain the skillsto care for different types of wounds by enrolling in the Wound Care Level 2 course. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Wound Care Level 2. It is available to all students, of all academic backgrounds. Requirements Our Wound Care Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 5 lectures • 02:32:00 total length •The Wound Healing Process & Factors Delaying Wound Healing: 00:17:00 •Types of Wounds and Their Treatment: 01:13:00 •Dressing: 00:34:00 •Wound Assessment: 00:19:00 •Glossary: 00:09:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Nutrition and Health Level 2 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Nutrition and Health Level 2 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Nutrition and Health Level 2 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Nutrition and Health Level 2 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Nutrition and Health Level 2? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Nutrition and Health Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Nutrition and Health Level 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Nutrition and Health Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Nutrition and Health Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Nutrition and Health Level 2 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Nutrition and Health Level 2 Module 01: Nutrition in general 00:03:00 Module 02: Carbohydrates 00:11:00 Module 03: Proteins 00:04:00 Module 04: Fats 00:02:00 Module 05: Processed and Unprocessed food 00:08:00 Module 06: Essential Sugar 00:09:00 Module 07: Acids and Alkaline 00:05:00 Module 08: Nitrate 00:04:00 Module 09: Gluten 00:06:00 Module 10: Combinations 00:09:00 Assignment Assignment - Nutrition and Health 00:00:00

Description: Human Psychology is a mysteries thing that controls all the activities of a human. Are you surprised when reading the word sales psychology? Yes, psychology works in the selling of a service or word. The Level 2 Certificate in Sales Psychology course helps you to use the knowledge of psychology for selling and promoting your services. Let us illustrate the idea with the simple example. When you went to the shopping mall, you will see many beautiful and intelligent salespersons. One of the common skills is their communication skills. They try to talk to you and try to understand your desire and needs. Based on that, they attempt to convince you to buy their service. Throughout the course, you will learn to understand the human psychology so that you can take the decision and use simple metal tricks for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Sales Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Sales Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Level 2 Certificate in Sales Psychology 00:20:00 Final Exam Final Exam- Level 2 Certificate in Sales Psychology 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Overview Enrol in the Level 2 Handmade Soap Making course to mass-produce your dream products with our secret recipes!Handmade soaps are safer for the skin, and the natural ingredients present in them attract the crowd. After completing the course, you will be able to play with the formulas and come up with some unique products in every batch. You can start your own brand, sell your soap online, and get hired by some excellent soap making companies. Start from scratch, and turn your passion into a profitable business!What's better than sharing some goodness? Fill the world with your customised soaps and fragrances! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 2 Handmade Soap Making. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Handmade Soap Making is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 6 lectures • 03:50:00 total length •Course Overview: 00:05:00 •Introduction to Soap Making: 00:30:00 •Methods of Making Soap: 01:00:00 •Rebatch Soap to Fix Mistakes: 00:45:00 •How to Make Solid Shampoo: 00:30:00 •How to Store Handmade Bath Products: 01:00:00