4497 Courses in Cardiff delivered On Demand

Emotional Intelligence and Human Behaviour - CPD Certified Improve your abilities or make a career move with our unique Emotional Intelligence and Human Behaviour course. This Emotional Intelligence and Human Behaviour course can help you expand your expertise with high-quality training. Study the Emotional Intelligence course and get expertly designed, great-value training experience. This Diploma in Emotional Intelligence course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your Emotional Intelligence career progression more accessible than ever! This Emotional Intelligence training can help you to prepare for a meaningful career. So, enrol on this Emotional Intelligence course today and gear up for excellence! Why Prefer This Emotional Intelligence Course? Opportunity to earn an endorsed certificate on Emotional Intelligence Get a free student ID card on Emotional Intelligence (£10 postal charge for international delivery) Innovative and Engaging Content on Emotional Intelligence Free Assessments of Emotional Intelligence 24/7 Tutor Support for Emotional Intelligence So enrol now in this Emotional Intelligence Online course to advance your career! Start your learning journey straightaway with Emotional Intelligence Online Training! This Emotional Intelligence's curriculum has been designed by experts with years of Emotional Intelligence experience behind them. The Emotional Intelligence course is extremely dynamic and well-paced to help you understand Emotional Intelligence Course Curriculum Module 01: Human Behaviour Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Assessment Process You have to complete the assignment questions given at the end of the Emotional Intelligence course and score a minimum of 60% to pass each exam. Our expert trainers will assess your Emotional Intelligence course assignment and give you feedback. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Emotional Intelligence Diploma Anyone interested in learning more about Emotional Intelligence and Human Behaviour. Requirements Emotional Intelligence Diploma You will not need any prior background or expertise to enrol in this Emotional Intelligence course. Career path Emotional Intelligence Diploma After completing this Emotional Intelligence course, you can start the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Emotional Intelligence and Human Behaviour course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

This Business Management course aims to provide learners with a fundamental understanding of the roles and responsibilities of the contemporary business manager. You will learn about leadership and management principles, the various challenges that working managers face, how to effectively manage resources for the benefit of the business, and how to improve your time management. This Business Management course also provides a valuable insight into organisational structures. Overall, the course allows you to gain extensive knowledge and understanding of the principles and practises behind key business management subjects. Learning outcomes After completing this Business Management course, the learner will be able to: Gain a solid understanding of business management in a contemporary setting. Understand the duties and responsibilities of a project manager. Investigate the organisational structures along with different business types and small business creation. Explore the effective and efficient management of business operations. Investigate functions, objectives and advantages of strategic performance management. Know how to manage time, stress and crises. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Business Management course. **Courses are included with this Business Management Course** Main Course: Business Management GIFT COURSES Course 01: Nursing Assistant Diploma Course 02: Ambulance Care Assistant [ Note: Free PDF certificate as soon as completing the Business Management course ] Course Curriculum Module 1: Management and Leadership Explained Different Leadership Styles Identifying Your Comfort Zone Performance Management Onboarding and Orientation Difference Between Managers and Leaders Different Types of Thinking What is Consequential Thinking? What is Ethics? Strategies of Influence Module 2: How to Manage Resources Overview of the Business Environment Significance of the Business Environment Different Types of Business Environment Different Types of Businesses Ownership Module 3: Effective Management of Time, Stress and Crises How to Prioritise Your Time? Crisis Management Defined What is Stress? Stress Management Strategies Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management course is ideal for: Newcomers to business management. Anyone considering starting their own business. Existing small business managers. Candidates who are looking to upgrade their CVs for better job prospects. Those who are planning to go on to higher-level studies upon completion. Requirements There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Business Management, candidates may choose careers including: Business Consultant Buyer Business Analyst Receptionist Administration Secretary Certificates Certificate of completion Digital certificate - Included

Feeling Stuck in Your Career? The Counselling Skills, Psychology & Art Therapy with Mental Health Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Counselling, Psychology, & Art Therapy bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Counselling Skills, Psychology & Art Therapy with Mental HealthBundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Counselling, Psychology & Art Therapy bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Counselling , Psychology & Art Therapybundle on your job life and career growth! This Counselling Skills, Psychology & Art Therapy with Mental Health Bundle Comprises the Following CPD Accredited Courses: Course 01: Counselling Skills Training Course 02: Advanced Diploma in Psychology Course 03: Counselling and Psychotherapy Course 04: Children and Adolescents Counselling Diploma Course 05: Crisis and Trauma Counselling in Early Childhood Course 06: Treating Post-Traumatic Stress Disorder Course 07: Bereavement and Grief Counselling Course 08: Psychological Wellbeing Practitioner Course Course 09: Diploma in Occupational Therapy Course 10: Couples Therapy/Marriage Counselling Course 11: Art Therapy Course 12: Play Therapy Course 13: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 14: Relationship Counselling Course Course 15: Life Coaching | Online Course Course 16: Dual Diagnosis: Addiction and Mental Health Course 17: Psychology and Therapy of Addictions Course 18: Psychology of Anxiety and Stress Course 19: Mental Health and Psychiatry Training - Online Course 20: Mental Health Care Training - MCA & DOLS Course 21: Online Depression Counselling Training Course 22: PTSD Counselling Course Course 23: Career Development Plan Fundamentals Course 24: CV Writing and Job Searching Course 25: Learn to Level Up Your Leadership Course 26: Networking Skills for Personal Success Course 27: Ace Your Presentations: Public Speaking Masterclass Course 28: Learn to Make a Fresh Start in Your Life Course 29: Motivation - Motivating Yourself & Others Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Counselling Skills, Psychology & Art Therapy with Mental Health Bundle, you will gain the following: CPD QS Accredited Proficiency with this Counselling, Psychology & Art Therapy bundle After successfully completing the Counselling, Psychology & Art Therapy bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Counselling, Psychology & Art Therapy bundle The online test with immediate results You can study and complete the Counselling, Psychology & Art Therapy bundle at your own pace. Study for the Counselling , Psychology & Art Therapy bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Counselling Skills, Psychology & Art Therapy with Mental Health bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Counselling , Psychology & Art Therapy bundle, a comprehensive, complete collection of 30 courses. Each course in the Counselling , Psychology & Art Therapy bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Counselling, Psychology, & Art Therapy bundle offers the flexibility and convenience to learn at your own pace. Make the Counselling, Psychology & Art Therapy package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Counselling Skills, Psychology & Art Therapy with Mental Health bundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Counselling, Psychology & Art Therapy bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Counselling, Psychology & Art Therapy bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Counselling, Psychology, & Art Therapy bundle. Learn on your schedule, in the comfort of your home - the Counselling , Psychology & Art Therapy bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Counselling Skills, Psychology & Art Therapy with Mental Health bundle. Certificates CPD Certificates Digital certificate - Included

Course Description Get instant knowledge from this bite-sized School Counsellor Training Part - 2 course. This course is very short and you can complete it within a very short time. In this School Counsellor Training Part - 2 course you will get fundamental ideas of counselling, the key understanding of counselling mood disorders, depression and so on. Enrol in this course today and start your instant first step towards learning about counselling children and adolescents in schools. Learn faster for instant implementation. Learning Outcome Familiarise with the legal, cultural and ethical issues in professional counselling Understand counselling children and adolescents in schools Gain in-depth knowledge of counselling stress and anxiety disorders Deepen your understanding of counselling trauma and substance abuse Learn about counselling mood disorders and depression How Much Do Counsellors Earn? Senior - £47,000 (Apprx.) Average - £30,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our School Counsellor Training Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. School Counsellor Training Part - 2 Module 01: Counselling Children and Adolescents in Schools 00:20:00 Module 02: Legal, Cultural and Ethical Issues in Professional Counselling 00:16:00 Module 03: Counselling Stress and Anxiety Disorders 00:30:00 Module 04: Counselling Trauma and Substance Abuse 00:16:00 Module 05: Counselling Mood Disorders and Depression 00:22:00 Assignment Assignment - School Counsellor Training Part - 2 00:00:00

Course Description Get instant knowledge from this bite-sized Primary Teacher Training Part - 3 course. This course is very short and you can complete it within a very short time. In this Primary Teacher Training Part - 3 course you will get fundamental ideas of primary teaching, the key understanding of EYFS framework, self-management and so on. Enrol in this course today and start your instant first step towards learning about teaching other primary subjects. Learn faster for instant implementation. Learning Outcome Familiarise with teaching other primary subjects Understand children having special education needs or disabilities Gain in-depth knowledge of the EYFS Framework in 2021 Deepen your understanding of self-management and dealing with stress Learn about teaching primary science, design and technology How Much Do Primary Teachers Earn? Senior - £49,000 (Apprx.) Average - £38,000 (Apprx.) Starting - £33,000 (Apprx.) Requirement Our Primary Teacher Training Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Primary Teacher Training Part - 3 Module 01: Teaching Primary Science, Design and Technology 00:30:00 Module 02: Teaching Other Primary Subjects 00:28:00 Module 03: Children Having Special Education Needs or Disabilities 00:16:00 Module 04: EYFS Framework in 2021 00:10:00 Module 05: Self-Management and Dealing with Stress 00:13:00 Assignment Assignment - Primary Teacher Training Part - 3 00:00:00

Are you stressed right now? Are you considering yoga to get rid of it? Then this course can help you with that! Stress can become a nuisance in your everyday life and be a hindrance for you to function well so to be able to manage stress by doing yoga will be very helpful. Description: In this modern time, people are bound to have more reasons to be stressed. Factors like social, environmental and technological are just a few of these causes for people to be stressed. In this course that we developed and integrated lessons on Yoga approaches to stress management and therapy. This program entails the Diploma in Yoga for beginners and what benefits they can get from mastering it. You will also learn the different kinds of yoga and yoga positions that will suit your needs and level of flexibility. Health and wellness professionals wanting to gain more knowledge in yoga often complete this course easily without compromising their time and the quality of the lessons. Who is the course for? Professionals and Trainers who want to develop their yoga skills. Beginners who want to learn Yoga and its Benefits. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Yoga course will be helpful and useful to the careers: Health Trainer Sports Coach Stress Management Specialists Wellness Instructors Yoga Entrepreneur Yoga Teacher And Much More! Yoga Introduction 01:00:00 What is Yoga? 00:30:00 Why is Yoga Beneficial? 00:45:00 Different Kinds of Yoga 00:45:00 Positions For Beginners 00:45:00 Equipment & Accessories For Yoga 01:00:00 Conclusion 00:15:00 Yoga and Meditation WHAT IS YOGA? 00:15:00 WHICH IS RIGHT FOR YOU? 00:30:00 GETTING READY 00:15:00 BEGINNING YOUR WORKOUT 01:00:00 MEDITATION 01:00:00 YOGA AND HEALING 01:00:00 Mock Exam Mock Exam- Diploma in Yoga 00:20:00 Final Exam Final Exam- Diploma in Yoga 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Tired of browsing and searching for a Mental Health First Aid course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Mental Health First Aid bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Mental Health First Aid and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Mental Health First Aid, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Mental Health First Aid Bundle Consists of the following Premium courses: Course 01: Counselling Course Course 02: Mental Health Laws and Awareness - Level 2 Course 03: Neuropsychology and Development of Children Course 04: Dialectical Behaviour Therapy Course 05: Cognitive behavioural therapy Course 06: EFT - Emotional Freedom Technique Course 07: Biohacking Your Physical and Mental Health Course 08: Addiction and Mental Health - Dual Diagnosis Course 09: Domestic Violence and Abuse Awareness - Level 2 Course 10: Understanding Autism Awareness and Diagnosis Level 2 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the course to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Mental Health First Aid: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Mental Health Course Module 01: Introduction Module 02: Childhood And Adolescent Psychiatric Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Legislation and Services Module 12: Mental Health In The Workplace Course 02: Counselling Course Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet Based Therapy Course 03: Mental Health Laws and Awareness - Level 2 Module 01: The Mental Capacity Act Module 02: Interface with Legislation, Policy and Procedures Module 03: Deprivation of Liberty Safeguards Module 04: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 05: Legislation and Services Module 06: Liberty Protection Safeguards (LPS) Course 04: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) Influencing behavior through linguistic cuing Does violent media lead to aggressive kids? Parenting Styles Culture and seeing world How childhood experience (ie violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 05: Dialectical Behaviour Therapy Module 01: Introduction to Dialectical Behaviour Therapy Module 02: DBT Working Process Module 03: DBT Strategies Module 04: Mindfulness Skills Module 05: Distress Tolerance Skills Module 06: Emotion Regulation Skill Module 07: Interpersonal Effective Skills Module 08: Multistage Approach of DBT Module 09: Prioritising Treatment Targets Module 10: Behavioural Analysis Module 11: DBT for Borderline Personality Disorder Module 12: DBT in Depression Module 13: DBT in Anxiety and Obsessive-Compulsive Disorder Module 14: DBT in Eating Disorder Module 15: DBT in Substance Dependence Module 16: DBT in Suicidal and Self-destructive Behaviour Course 06: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 07: EFT - Emotional Freedom Technique Module 01: What Is EFT (Emotional Freedom Technique)? Module 02: EFT and Emotions, The Brain (EFT with the body) Module 03: EFT Procedure Module 04: Detailed Instructions of EFT Module 05: Applying EFT to Physical Issues Module 06: Treating Children with EFT Module 07: EFT That Can Improve/ Heal Life & Tips Module 08: Doing Business with EFT Course 08: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 09: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support And Much More..... Course 10: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 11: Understanding Autism Awareness and Diagnosis Level 2 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements This course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Register on the Decision-Making today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Decision-Making course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course? Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description (including method of assessment and certification): The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To successfully complete the Decision-Making course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Decision-Making course. After successfully passing the Decision-Making course exam, you will be able to apply for a CPD-accredited certificate as proof of your Decision-Making qualification. Certification All students who successfully complete the Decision-Making course can instantly download their digital certificate. You can also purchase a hard copy of the Decision-Making course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Decision-Making is ideal for those who already work in this sector or are an aspiring professional. This Decision-Making course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Decision-Making is open to all students and has no formal entry requirements. To study the Decision-Making course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: This Decision-Making course will assist you to get your desired job in the relevant field. The course will also progress your career, regardless of your present job status. You could explore a number of job roles for you to fill as you complete this Decision-Making course. Course Content Decision-Making Module 01: What is Decision Making? 00:41:00 Module 02: Stress and Its Impact 00:28:00 Module 03: Time Stress and Decision Making 00:27:00 Module 04: Personal Level Decision making Under Stress 00:37:00 Module 05: Organisational Level Decision making Under Stress 00:21:00 Module 06: Decision Making for Conflict Management 00:31:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.