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45731 Courses in Cardiff delivered On Demand

Customer Services Supervisor

4.7(160)

By Janets

Register on the Customer Services Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Customer Services Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Services Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Services Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:36:00 Module 04: CRM Databases CRM Databases 00:22:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:25:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 07: Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 08: Communication Skill Development Communication Skill Development 00:23:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Services Supervisor
Delivered Online On Demand3 hours 23 minutes
£25

Construction Manager - QLS Endorsed

By Imperial Academy

The construction industry is expected to Grow by 4.2% annually over the next five years in the UK alone

Construction Manager - QLS Endorsed
Delivered Online On Demand
£599

Forex Trader Complete Bundle - QLS Endorsed

By Imperial Academy

10 QLS Endorsed Courses for Forex Trader | 10 QLS Hard Copy Certificates Included | Lifetime Access | Tutor Support

Forex Trader Complete Bundle - QLS Endorsed
Delivered Online On Demand
£500

ICA Specialist Certificate in Financial Crime Risk and New Technology

By International Compliance Association

ICA Specialist Certificate in Financial Crime Risk and New Technology Explore the landscape of new and emerging technology in today's world, viewed through the lens of financial crime risk management. This practical course is ideal for compliance professionals and will help you: understand innovations impacting the financial sector understand the definitions and subsets of RegTech and FinTech and how to potentially leverage big data to prevent financial crime assess the benefits and risks of new technologies adopt the horizon-scanning approach to emerging technologies. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? Applying financial crime concepts to emerging technology Emerging technologies and financial crime risk The impact of innovation on financial services Harnessing RegTech to minimise financial crime Predicting the next wave of disruptive technology for financial services

ICA Specialist Certificate in Financial Crime Risk and New Technology
Delivered Online On Demand13 weeks
£675

ICA Specialist Certificate in Trade Based Money Laundering

By International Compliance Association

ICA Specialist Certificate in Trade Based Money Laundering Trade-based money laundering is a highly effective way to launder the proceeds of crime or finance terrorism. By exploiting the complexities of international trade, criminals can transmit vast amounts of value across borders and fund wider organised crime. This course will enable you to understand and compare trade-based money laundering typologies such as variable pricing and goods, understand how financial crime risk can manifest and be mitigated against in this huge global marketplace. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? In addition to the essential concepts of AML and CTF, you will also cover the following areas: International trade and receivables finance Introduction to money laundering, terrorist financing and proliferation International laws, regulations and industry guidance Managing risk Money laundering typologies Terrorist financing, resourcing and sanctions Further financial crime risk considerations

ICA Specialist Certificate in Trade Based Money Laundering
Delivered Online On Demand13 weeks
£675

Podcasting Essentials

4.7(160)

By Janets

Do you love listening to podcasts and want to learn how to create your own? In this podcasting course, we'll walk you through the whole process for producing and publishing your own podcasts, with simple step-by-step instructions. You'll also learn some up-to-date techniques for how to develop your content and find your voice. Whether you are new to podcasting or want to develop your skillset, our expert instructor will guide you through how to use core podcasting software and monetise your skills to set up your own podcasting business in no time. Through specialist video training, you'll learn which formats to use, how to plan your podcast, and much more. By the end of the course, you'll have an excellent understanding of how to write a narrative to suit audio and tell stories through podcasts that will grow your audience. You'll be able to combine the different elements of the course to create engaging podcasts that your listers will keep tuning into, week after week. Learning outcomes: Be guided through the candle and natural fragrance making process, step-by-step Familiarise with the techniques and methods used in making candles Gain the skills and experience to establish your own candle making business Deepen your knowledge of the candle burning process and how to decorate candles Understand the different types of moulds and wax used for candle making Learn about the equipment you'll need for making candles professionally Know how to maintain a safe workspace when making candles Create beautiful candles for special occasions such as weddings and birthdays Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is presented by our popular learning platform and is available to any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? This course is ideal for anyone who is new to podcasting and wants to learn some professional techniques and tips for starting a podcast. There are no specific entry requirements for the course, which can be studied on a part-time or full-time basis.  Career path On successful completion of this podcasting certificate, learners will have a range of skills required to start a podcast of their own, with excellent knowledge of how to produce and publish a podcast, as well as use professional podcasting software proficiently. Course Content Podcasting Essentials Module 01: Podcasting Fundamentals 00:18:00 Module 02: Planning Podcast 00:26:00 Module 03: Podcasting Tools 00:15:00 Module 04: Recording a Podcast 00:15:00 Module 05: Power Voice Coaching 00:18:00 Module 06: Editing Your Podcast 00:25:00 Module 07: Publishing Podcast 00:22:00 Module 08: Creating a Video Podcast 00:14:00 Module 09: Promoting and Marketing 00:14:00 Module 10: Podcast Outsourcing 00:13:00 Mock Exam Mock Exam - Podcasting Essentials 00:20:00 Final Exam Final Exam - Podcasting Essentials 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Podcasting Essentials
Delivered Online On Demand3 hours 40 minutes
£25

Health & Social Care Training Course

By Training Tale

Health and social care remain a top priority in the UK, particularly for the current pandemic, and staff are always needed to assist the sick and socially disaffected. Worldwide every employer is required by law to monitor their employees' health and social care. Every employee at every level and management, team leaders, and business owners should be aware of the most important health and safety fundamentals. Our Health & Social Care course provides an excellent introduction to working in care and broadens your understanding of working with people of all ages. The Health & Social Care course includes basic human development, legislative frameworks and protocols, how care is accessed and delivered in the UK, and core approaches to service users. By the end of this Health & Social Carecourse, you will be confident enough to take the next step on the career ladder, as you will learn everything you need to know to successfully work in a care setting and provide assistance to those with a wide range of needs. Learning Outcomes By the end of the Health & Social Care Bundle course, the learner will be able to: Understand Equality, Diversity and Rights in Health and Social Care. Understand Human Growth and Development. Understand safeguarding in Health and Social Care. Why Choose Health & Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Health & Social Care Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Benefits of Health & Social Care Course*** Course 01: Health & Social Care Course 02: Diploma in Health and Wellbeing Course 03: Level 4 Early Years Course ***Other Benefits of Health & Social Care*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Health & Social Care course] Course Curriculum of Level 3 Award in Health and Social Care Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care >> ------------- << Assessment Method After completing each module of the Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is designed for individuals who want to work in Health & Social care or who are already working in health and social care and are looking to reinforce their knowledge. Requirements There are no specific requirements for this Health & Social Care Bundle course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Health & Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Individuals who wish to pursue a career in the Health & Social Care industry should take this course. Popular job roles include Senior Care Assistants, Support Workers, key workers in residential settings, domiciliary services, and day services.

Health & Social Care Training Course
Delivered Online On Demand4 days
£45

Mastering Remote Work: Strategies for Success

4.8(9)

By Skill Up

Master the skills and strategies you need to succeed in a remote work environment. Learn how to set up a productive workspace, communicate effectively with your team, and stay motivated and productive.

Mastering Remote Work: Strategies for Success
Delivered Online On Demand2 hours
£25

Communication Skills Masterclass

4.7(160)

By Janets

Register on the Communication Skills Masterclass today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Communication Skills Masterclass is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Communication Skills Masterclass Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Communication Skills Masterclass, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Communication Skills Masterclass
Delivered Online On Demand4 hours 27 minutes
£25

Internal Quality Assessor (IQA) Qualification - Ofqual Regulated

4.9(27)

By Apex Learning

Internal Quality Assessor (IQA) Qualification - Ofqual Regulated Transform your career and develop proficiency in internal quality assurance and quality management! Join this jam-packed, informative Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification and step forward to enhancing your capabilities. You don't need any prior experience to take part in the Level 4 Award in the Internal Quality Assurance Processes and Practice (RQF). It covers the basics of internal quality assurance, the IQA records and cycle, the basic concepts of IQA, risk management, and a slew of other unavoidable topics. Why is this Internal Quality Assessor (IQA) Qualification - Ofqual Regulated Course perfect for You? Choose & Advance Your Career: Join today and make a life-changing decision, learn with our Regulated qualifications and move up to the next level in your organisation with expertise. 05 Additional Courses: With a single payment, you will get access to the Internal Quality Assessor (IQA) Qualification along with 5 additional CPD courses Upgrade Your Skills: Add value to your current educational profile and gain the skills to compete in your job role with unlimited dedicated personal tutor support. Enhance Your Credibility: Quality assured for your peace of mind - qualification regulated by Ofqual. The Level 3 Award in Education & Training (RQF) course is Ofqual, UK Govt. Regulated and Awarded by Focus, which adds value to your educational profile. 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 days Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. Register today and start your journey. Qualification Summary Qualification type: Focus Level 4 Award Qualification title: Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 90 Total Qualification Time (TQT): 120 Qualification number (QN): 601/6107/3 ****Qualification Curriculum**** **Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)** Unit 1: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit 2: Internally Assure The Quality Of Assessment ***Course List of The 20 CPD Course*** With this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) Course, learners will get the 20 Premium CPD courses completely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Course Duration Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training. Guided Learning Hours for this qualification is 90. Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. Certification Successful candidates will be awarded a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) from Focus Awards Limited. You will also get a CPD accredited Risk Management certificate from Apex Learning. Progression Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice Level 4 Diploma in Learning and Development Who is this course for? Our extensive Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) course is suitable for ambitious learners who are already working or considering working in the Quality Assurance sector. The qualification is also suitable for individuals who: Wish to join in an assessor role Beginner this field and wish to acquire in-demand assessing skills wish to gain formal recognition of their skills want to study from home at their own convenience Requirements Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification does not have any specific entry requirements for students. However, you must be at least 19 years old or above to register. Career path Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Internal quality assurer Market developer Marketing executive Quality monitoring officer.

Internal Quality Assessor (IQA) Qualification - Ofqual Regulated
Delivered Online On Demand
£460