1601 Courses in Cardiff delivered On Demand

Do you want to acquire the knowledge that will Help you Understand & Cope with Effective Remote Working Training? Elevate your remote work game with 'Effective Remote Working Training'. Dive into strategies that transform challenges into opportunities. Achieve unparalleled efficiency and harmony in your digital workspace. Embrace a work-from-home revolution like never before! Course Highlights Effective Remote Working Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Effective Remote Working Training for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Effective Remote Working Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Effective Remote Working Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Effective Remote Working Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Effective Remote Working Training Introduction to Remote Working (1) 00:12:00 Setting Up Remote Office 00:13:00 Strategies for Boosting Productivity 00:11:00 Effective Communication Techniques 00:20:00 Etiquette for Video and Audio Calls 00:15:00 Staying Motivated and Competitive 00:18:00 Virtual Collaboration and Working on Teams 00:15:00 Ensuring Growth As a Remote Employee 00:16:00

Do you want to acquire the knowledge that will Help you Understand & Cope with Bid Writing? Unreveal the power of persuasive writing with our 'Bid Writing' course. Picture yourself crafting winning proposals that secure lucrative contracts and funding. Learn the art of compelling storytelling and strategic communication that will set you apart in the competitive world of business. Join us today and transform your ability to win deals and drive success. Enroll now and elevate your bid writing skills to a whole new level. Don't miss out on this opportunity to excel in the world of bids and proposals. Course Highlights Bid Writing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Bid Writing for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. Bid Writing t is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Bid Writing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Bid Writing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Bid Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Bid Writing Module 01: Bid Writing 00:09:00 Module 02: Planning and Developing the Bid 00:13:00 Module 03: Structured Approach to Writing Bids 00:12:00 Module 04: Understanding the Proposal 00:09:00 Module 05: Proposal Process 00:14:00 Module 06: Focusing on Clients and Customers 00:15:00 Module 07: Finding Unique Selling Points (USP) 00:07:00 Module 08: Estimation Method 00:14:00 Module 09: Costing and Pricing 00:12:00

Description: Welcome to the Microsoft Outlook 2010 Expert Workshop. Prepare yourself to put your communication tools into high gear. The Microsoft Outlook 2010 Expert Workshop will help you customise the Outlook interface so that it works best for you. It includes how to use the tools to organise your data and allow for smaller backup files. Understand how to control your messages which are being sent, forwarded, and stored. Through this course, you will learn how to use styles, themes, and formatted graphics to enhance your messages. Who is the course for? Professionals who want to learn about Microsoft functions and features. People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Accredited Microsoft Outlook 2010 Intermediate Level will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Module One - Getting Started 00:30:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Printing 01:00:00 Module Four - Working with Quick Steps 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks and the Journal 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Accredited Microsoft Outlook 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Accredited Microsoft Outlook 2010 Intermediate Level 00:20:00 Final Exam Final Exam- Accredited Microsoft Outlook 2010 Intermediate Level 00:20:00

Course Overview Learn to communicate with clarity, confidence, and persuasiveness with this Level 2 Certificate in Communication Skills course. In today's world, good communication skills are a must if you want to become successful. Think about it, what good does having amazing skills do you if you can't communicate clearly with others?  This course is designed to level up your communication skills. You'll learn many communication styles. You will also learn how you can improve your communication skills, body language and many more. There are so many people in the world who have amazing skills but do not know how to communicate properly with others and that holds them back. Don't be one of those people; learn to communicate with others confidently and you'll be a lot more successful. Good communication skills are always noticed and appreciated. If you have good communication skills, you'll always be in demand. Everyone likes the person who communicates clearly and effectively. Enrol today and unleash your true confidence! What You Will Learn This is one of the best courses on communication skills you'll find, and it'll give you vast knowledge about this topic. Communication Basics Types of Communication Types of Personalities Body Language Basics and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Chapter 01 Communication Basics FREE 00:15:00 Chapter 02 Types Of Communication FREE 00:30:00 Chapter 03 Types Of Personalities 01:00:00 Chapter 04 Body Language Basics 00:30:00 Chapter 05 Improving Skills 00:30:00 Chapter 06 Final Hints 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Communication Skills 00:20:00 Final Exam Final Exam- Level 2 Certificate in Communication Skills 00:20:00

HACCP training courses are invaluable for ensuring a safe and healthy work environment. Experienced practitioners in this field know first-hand how important it is for all workers to be aware of potential workplace hazards and have the necessary skills to identify and mitigate them. 5 Courses with 5 FREE PDF Certificates Course 01: Health & Safety Course 02: Food Safety and Hygiene Demonstrated Course 03: Catering management Course 04: Food Hygiene Rating Improvement Course 05: Food Allergen Guidance Through this comprehensive training program, employees can learn about monitoring procedures, record-keeping systems, corrective actions, verification techniques and documentation that will equip them with the knowledge they need to protect the safety of everyone in their organization. With the right HACCP training course, businesses can be confident that their staff are well-informed, adequately prepared and equipped to deal with any food production or handling risks. So without further delay, enrol in the course now. Learning Outcome: To deploy the system in any industry, become an expert in HACCP. Effective in lowering food sector complaints about food safety. How food businesses should implement Hazard Analysis and Critical Control Point (HACCP). How can risks and Critical Control Points with critical limits be identified? Documentation needed to set up and use the HACCP system. Along with the HACCP Training courses, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Course Curriculum Module 01: Introduction to HACCP and Legislation Introduction What is HACCP Food Safety Food Safety Hazard Contamination Cross-contamination Food Poisoning Food Borne Disease Food Safety Management Critical Control Point Hazard Analysis & Critical Control Point Case Study England 2019 Module 02: Food Safety Microbiological Hazards Introduction Top 10 Causes of Food Poisoning Food Poisoning in the UK Those most at Risk Preventing the outbreak of Food Poisoning Microbiological Hazard Controlling Temperature & Time Low & high-risk food Cross-contamination Common food poisoning bacteria Food Spoilage Food Poisoning Prevention Prevention of Microbiological Contamination Module 03: Food Safety: Allergenic, Chemical & Physical Hazards Allergenic Contamination Food Intolerance Controlling Allergic Contamination Anaphylactic Shock Allergen Laws Chemical Hazards Controlling Chemical Contamination Physical Hazards Physical Contamination Types of Physical Contamination Controlling Physical Contamination Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System Prerequisites Examples of prerequisites How to begin your HACCP How to Create HACCP The 5 preliminary steps Module 5: The Seven HACCP Principles Explained Introduction Principle 1- Conduct a Hazard Analysis The Risk Matrix PIGS The Codex Decision Tree Principle 2- Identify Critical Control Points Principle 3- Establish Critical Limits Principle 4- Establish Monitoring Principle 5- Establish Corrective Actions Principle 6- Establish Verification Principle 7- Establish Documentation & Records CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is particularly ideal for- Food handlers Food production staff & supervisors. Food, logistics, distribution, trading, service sectors. Food & beverage owners Food safety team members Food science graduates Requirements Learners seeking to enrol for the course should meet the following requirements; Basic knowledge of English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing this course, you can explore trendy and in-demand jobs related to HACCP Training, such as- Food Safety Consultant Quality Officer with HACCP Food Safety & Quality Manager Quality & Food Safety Senior Technologist Food Safety Auditor Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Business and Data Analysis with SQL is a comprehensive training in the theoretical and practical study of Data analysis and SQ language. This module is open to the people who want to elevate their business growth. Secure your position as an asset to the organization by learning SQL. Make your professional skill more productive by learning data analysis and SQL communication. The course exposes to you the details on computational and data investigational methods. It also highlights the basics of extracting data from the database storage. On completion of this online course, you will have an extensive understanding of how the database works and ways to function them properly, and thus be able to make critical decisions like a professional. What you'll learn At the end of this course, you will have the ability to run your own data projects, work with databases and manage large datasets and provide meaningful business intelligence reports to your team. Requirements Be familiar with reports and data-based projects. Who this course is for: This course is aimed at business professionals who work with data of all sizes. You will learn the fundamentals of business intelligence and basic data warehouse development. Introduction Business and Data Analysis with SQL FREE 00:06:00 Database and Datawarehouse Design Introduction to Databases- A History 00:04:00 SQL Statement Categories 00:02:00 Capture data requirements 00:09:00 Physical Vs Logical Data Representations 00:03:00 Normalise data 00:07:00 Fact Tables 00:04:00 Aggregate data 00:07:00 Entity Relationship Diagrams (ERD's) 00:07:00 Extract, Transform and Load (ETL) 00:13:00 Structured Query Language (SQL) - Fundamentals MySQL Server Setup 00:05:00 MySQL Server Start and stop Service 00:02:00 Connect to database 00:07:00 Comments in SQL 00:05:00 Select data from a table 00:16:00 Table Indexes 00:08:00 Table and Column Aliases 00:05:00 Inner Join Tables 00:02:00 Left and Right Outer Table Joins 00:04:00 Union (all) Results 00:04:00 Project Management Project Management (Agile Methodology) 00:11:00 Kanban boards 00:09:00 Prioritise Requirements using MoSCoW 00:04:00 Sales Project Sales Project - Introduction 00:05:00 Create and Drop Database 00:05:00 Query Workflow 00:09:00 Sales Project - Part 1 - Data Capture 00:15:00 Sales Project - Part 2 - Data Analysis 00:08:00 Sales Project - Part 3 - Data Summary 00:12:00 Sales Project - Part 4 - Send to production 00:09:00 MySQL Query Explain Plan 00:07:00 Common Table Expressions (WITH) 00:14:00 Data Control Language (DCL) User Administration 00:13:00 MySQL Programs MySQL Set Windows Environment Variable 00:05:00 MySQL Command Line 00:17:00 Visualising Data Export results to Excel 00:06:00 Setup MySQL ODBC (Open Database Connector) 00:11:00 Creating a report in Microsoft Excel 00:21:00 Course Certification

Certfied Diploma in Corporate Behaviour Skills Training Do you want to know the appropriate corporate behaviour? Do you want to use the right appropriate behaviour in your company? The course will show you the tips and tricks of acquiring the proper corporate behavior so that you can promote your business. Course Description: The corporate behaviour is an important factor in any business organisation. Corporate world is a place where people have to maintain a structured form of behavior called corporate behaviour. The appropriate behaviour and attitude will help the growth of a company. In the course, you will know the meaning and definition of corporate behaviour, benefits of maintaining corporate behaviour, the common manners of corporate behaviour, the language of corporate communication, types of corporate behaviour, etc. You will also learn how to choose the correct type of behaviour that will suit you. By the end of the course, you will be able to implement the proper corporate behaviour successfully. Course Highlights Certfied Diploma in Corporate Behaviour Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certfied Diploma in Corporate Behaviour Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certfied Diploma in Corporate Behaviour Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certfied Diploma in Corporate Behaviour Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certfied Diploma in Corporate Behaviour Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Certfied Diploma in Corporate Behaviour Skills Training - Activities 00:00:00 Mock Exam Final Exam

OurProfessional Freelance Writing Diploma can help you to take your writing skills to the next level. Learn the craft of creating attractive copies and how to make your mark in your written communication. This role provides you the convenience to maintain self pace in your course content. Get equipped with the skills you need to become a dynamic and highly sought after commercial writer. You will also learn how to write original, persuasive and engaging content that generates great outcome. Gain mastery over all the strategies that experts apply in their business initiatives. These skills will help you to effectively find out ways to become more productive and profitable. Discover the art of pitching and winning over your prospective customers using proven methods and guidelines. Course Highlights Professional Freelance Writing Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Freelance Writing Diploma into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Freelance Writing Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Freelance Writing Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Freelance Writing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 Introduction to Freelancing FREE 00:30:00 Building a Successful Freelance Writing Career FREE 00:30:00 Types of Freelance Writing 00:30:00 CREATIVE WRITING - An Art 00:30:00 Web Blog Writing 00:30:00 SEO Writing 00:30:00 Module 02 Sales and Marketing writing 00:30:00 Newsletters and Editorial Writing 01:00:00 Magazine Writing 00:30:00 EBook Writing 01:00:00 Choosing the Right Topic- Limitations and Guidelines 00:30:00 Realizing Your Writing Skills 00:30:00 Module 03 Inking your writing Skills 00:30:00 Analyzing Your Writing Needs 01:00:00 How to Establish Credibility 00:30:00 How to Handle Difficult Clients 00:30:00 Finding Freelance Writing Opportunities 00:30:00 Freelance Writing- In a Glimpse 00:30:00 Mock Exam Mock Exam-Professional Freelance Writing Diploma 00:20:00 Final Exam Final Exam-Professional Freelance Writing Diploma 00:20:00

Reading, Writing and Speaking are the most basic and most important skill to master Do you feel you need to improve on your Reading, Writing & Speaking? Then look no further than this course to upgrade your skill set and become a master of the basic skills. Learning how to express what you need is a basic human function. Reading is an action which is considered as a skill of reading and understanding written or printed materials. Writing, another action of communication is the ability to communicate through making words on papers and composing text. Speaking is also a form of communication through conveying information in spoken language. Improve your vocabulary, learn how to construct your sentence structure like a professional writer and read and speak fluently without mumbling, all through this course. Through this course, you will learn how to master all these three skills to be able to communicate effectively. So what are you waiting for? Enroll now! Course Highlights Mastering Reading, Writing & Speaking Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Reading, Writing & Speaking Skills into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Reading, Writing & Speaking Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Reading, Writing & Speaking Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Reading, Writing & Speaking Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Reading Introduction FREE 01:00:00 Before Speed Reading FREE 01:00:00 How People Read 01:00:00 Radically Increasing Your Reading Speed 01:00:00 Suggestions for Improving Speed and Effectiveness 01:00:00 Human Mind and Vocalization 01:00:00 Getting the Main Idea 01:00:00 Conclusion 00:15:00 Module 2: Writing INDEX OF RULES FREE 00:30:00 CLEARNESS AND FORCE FREE 02:00:00 ORDER OF WORDS IN A SENTENCE 01:00:00 EXERCISES 01:00:00 CONTINUOUS EXERCISES 01:00:00 Module 3: Speaking Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.