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Becoming a British citizen is more than a formality — it’s a life step that brings new rights, responsibilities, and a fresh connection to the United Kingdom. This CPD Accredited British Citizenship Diploma is designed to offer learners a detailed, informative route through the core knowledge surrounding British life, government, law, and culture. Whether you’re preparing for the Life in the UK Test or simply looking to understand your place in British society more clearly, this course provides a structured approach to help you feel informed and ready. We’ve built this course to suit modern learners — flexible, self-paced, and entirely online. The content is smartly presented, engaging, and tailored for clarity without the unnecessary fluff. From British history and constitutional values to customs and everyday life, everything you need to grasp is broken down into manageable, well-explained sections. Whether you’re new to the UK or have lived here for years, this diploma helps you get your facts straight with confidence and a touch of British wit. Course Curriculum: Module 01: What Is British Citizenship? Module 02: Different Types of British Citizenship Module 03: Nationality, Immigration and Legislation Module 04: Enter and Stay in the UK Both Temporarily and Permanently Module 05: Citizenship Application Tests Module 06: Dual Nationality and Citizenship Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Module 08: Living Rights in the UK Module 09: Seeking Employment in the UK (Before and After the Application) Module 10: Obtaining Visas for the UK Module 11: British Life and Culture Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this British Citizenship Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The British Citizenship Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our British Citizenship Diploma - CPD Accredited training.

Managing debt doesn’t have to be a daunting maze of numbers and stress. This CPD-accredited online course takes you through the essentials of debt control in a clear, structured, and refreshingly jargon-free way. Whether you’re dealing with personal finances, advising others, or simply curious about how debt works, this course offers a firm foundation in the principles and methods of debt management — all from the comfort of your own screen. Expect a steady pace, thoughtful guidance, and a focus on clarity over complexity. You’ll explore topics such as budgeting, credit, repayments, and strategies to regain financial stability — without wading through dull theory or recycled clichés. It's designed to suit anyone wanting to make better financial decisions or support others in doing so. With self-paced learning, expert-level material, and a format that respects your time, this course offers exactly what you need to get a grip on debt — with no fluff, no fuss, and no finance degree required. Course Curriculum: Module 01: Introduction to Debt Management Module 02: Long Term and Short Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Debt Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Debt Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Debt Management - CPD Accredited training.

In today's rapidly changing world, the demand for sustainable energy solutions has never been higher. Our CPD Accredited Sustainable Energy course offers an insightful and thorough exploration into the world of renewable energy. Covering key topics such as solar, wind, and geothermal energy, this course is designed to provide an understanding of how these sustainable systems are reshaping global energy consumption. Whether you're an environmental enthusiast or a professional in the energy sector, this course will equip you with the knowledge needed to stay ahead in a growing and vital industry. With a structured curriculum, this course provides a clear breakdown of sustainable energy sources, their applications, and the role they play in combating climate change. You’ll delve into the technology behind renewable energy systems and the economic factors driving the energy transition. This course is perfect for those looking to expand their expertise, enhance their career prospects, and gain a competitive edge in the green energy industry. Take a step towards building a greener future with this enriching course and stay informed about the latest trends and innovations shaping the world’s energy future. Course Curriculum: Module 01: An Introduction to Sustainable Energy Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Sustainable Energy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sustainable Energy - CPD Accredited training.

Food safety isn't just a good idea; it's the difference between a five-star review and an unexpected chat with environmental health. This HACCP Training for Food Safety course is designed to guide learners through the key principles of Hazard Analysis and Critical Control Points (HACCP)—an internationally recognised approach to identifying and managing food safety risks. Whether you're involved in food preparation, manufacturing, distribution, or service, understanding HACCP is essential to ensure that food remains safe from the point of origin to the plate. This CPD-accredited course covers the structure, purpose, and implementation of HACCP plans, helping learners build a strong foundation in risk analysis, control measures, and food safety management systems. From identifying hazards to documenting procedures (without the headaches), this course blends clarity with critical knowledge to keep food standards high and inspectors less twitchy. Delivered entirely online, it’s ideal for professionals needing flexible learning without sacrificing quality—or their evenings. Course Curriculum: Module 01: An Introduction to HACCP Module 02: HACCP and Food Safety Legislation Module 03: Food Safety Hazards Module 04: Planning a HACCP System Module 05: Creating the HACCP System Module 06: Principle 1 - Hazard Analysis Module 07: Principle 2 - Critical Control Points Module 08: Principle 3 - Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Corrective Action Module 11: Principle 6 - Verification of the HACCP System Module 12: Principle 7 - Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this HACCP Training for Food Safety - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The HACCP Training for Food Safety - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our HACCP Training for Food Safety - CPD Accredited training.

Managing a construction site without a solid grip on safety protocols is like juggling bricks with a blindfold—it rarely ends well. This CPD-accredited Site Management Safety Training Scheme is tailored for those overseeing construction or civil engineering projects who need to understand site safety regulations, risk assessment protocols, and the finer points of health and safety legislation. It’s designed to keep you ahead of the curve (and the paperwork), ensuring you know exactly what your legal responsibilities are and how to approach safety with confidence and clarity. Delivered entirely online, the course covers essential safety management principles and incident prevention techniques, equipping you to maintain a site where people can do their jobs without unnecessary risks or nasty surprises. Whether you’re dealing with contractors, subcontractors, or the mountain of health and safety documentation, this course offers the knowledge to help you manage a safer, more organised site—and do it all from the comfort of your own desk, tea in hand. Course Curriculum: Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Site Management Safety Training Scheme - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Site Management Safety Training Scheme - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Site Management Safety Training Scheme - CPD Accredited training.

Looking to master the art of organising unforgettable events? Our CPD Accredited Event Management and Planning course offers a clear path to understanding the essentials behind every successful gathering. From intimate corporate meetings to grand celebrations, this course walks you through the core concepts of event design, budgeting, supplier coordination, and guest management. You'll discover how to craft memorable experiences that impress clients and guests alike, all while keeping an eye on efficiency and smooth execution. This course is designed with busy professionals in mind, offering flexible learning that fits around your schedule without the need for physical attendance. It’s perfect for those eager to refine their organisational flair and project management know-how, whether you’re aiming to boost your CV or explore a new career direction. Delivered online with engaging content and insightful guidance, it strikes the perfect balance between informative and enjoyable—making event planning approachable, even if you’re not the party type. Course Curriculum: Module 1: Types of Events Module 2: Brainstorming Module 3: Support Staff Module 4: Technical Staff Module 5: Vendors Module 6: Get Organized Module 7: Post Event Activities Module 8: Introduction to Hospitality Management Module 9: An Overview of Hotel Industry Module 10: Management of Front Office Operations Module 11: Management of Food and Beverage Operations Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Event Management and Planning - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Event Management and Planning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Event Management and Planning - CPD Accredited training.

Navigating the landscape of special educational needs requires sharp insight and effective coordination. Our SENCO course offers a thorough understanding of the key responsibilities and strategies essential for supporting children with additional needs within educational settings. Designed for busy professionals, this course fits seamlessly into your schedule, focusing on building your knowledge and confidence in SEN coordination without the need for physical attendance. With CPD accreditation, the course equips you to confidently guide schools and teams through the complexities of special educational needs, covering legislation, best practice approaches, and effective communication. Whether you’re new to the role or looking to refresh your expertise, this programme sharpens your ability to create supportive learning environments, helping you make a positive difference where it counts—behind every successful SEN strategy. Course Curriculum: Module 1: Introduction to SEN Co-ordination Module 2: The SENCO Role in Policy and Practice Module 3: Roles and Responsibilities within whole School SEN Co-ordination Module 4: Supporting Teaching and Learning Module 5: The SENCO and the Senior Leadership Team Module 6: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 7: Developing Relationships with Pupils and Parents Module 8: SENCO's Role in Leading and Managing SEND Administration Module 9: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The SENCO - Special Educational Needs Coordination - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our SENCO - Special Educational Needs Coordination - CPD Accredited training.

Step into the intriguing realm of private investigation with the Private Detective Advance Diploma, a CPD accredited course designed to elevate your knowledge and confidence. This course delves into advanced investigative techniques, legal frameworks, and ethical considerations, all presented in a clear, structured manner ideal for those keen to sharpen their expertise remotely. Whether you’re aiming to build a career in private detection or simply curious about the craft, this diploma offers a solid foundation without the need for physical attendance. With an emphasis on theory and analysis, this course explores surveillance methods, report writing, and evidence handling, all within legal boundaries. Delivered entirely online, it suits learners who appreciate flexibility alongside expert guidance. Expect engaging content crafted to keep your curiosity alive while sharpening your intellect — with a touch of dry wit to keep things from feeling too much like a detective novel, but without the trench coats or magnifying glasses. A clever way to add serious skills without ever leaving your favourite armchair. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Private Detective profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: An Introduction to the Concept of Being a Private Detective Module 02: Private Investigation Process Module 03: Classification of Crime Module 04: Starting an Investigation Module 05: Crime Scene Investigation and Photography (Part 1) Module 06: Crime Scene Investigation and Photography (Part 2) Module 07: Evidence Collection Module 08: Locating Missing People Module 09: Interview and Interrogation Techniques Module 10: Methods of identification and Sources of information Module 11: Fingerprint Verification Module 12: Handwriting Examination Module 13: Linking and Surveillance of Suspect Module 14: Counter-Espionage & Counter-Surveillance Module 15: Domestic Investigation and Types Module 16: Basic Operations of Firearms Module 17: Preparing Case Report Module 18: Code of Ethics Module 19: Operating a Private Investigation Business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Private Detective Advance Diploma - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Private Detective Advance Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Private Detective Advance Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Private Detective Advance Diploma - CPD Accredited training.

Are you someone who is in the business industry and is part of the management? Or are you someone who has the potential to become part of the executive team? Or do you want to become one in the future? If one of these situations you are in, then you will surely benefit from this. Description: Management is important in the organisation of any business or institution. To be able to be an expert in this field, you have to acquire the right skills. In this course, you will be learning about how managers must be developed and what skills they need. Strategies and the importance of management will be thoroughly discussed. Learning about the roles and competencies of a manager will be taught. This will help you understand that development for managers is a never-ending process and you will be able to apply what you've learned to your organization. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Organizational Management Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Business Ethics What are Ethics? 00:15:00 Taking Your Moral Temperature 00:15:00 Why Bother with Ethics? 00:30:00 Some Objective Ways of Looking at the World 00:30:00 What Does Ethical Mean? 00:30:00 Avoiding Ethical Dilemmas 00:30:00 Pitfalls and Excuses 00:15:00 Developing an Office Code of Ethics 00:30:00 22 Keys to an Ethical Office 00:15:00 Basic Decision Making Tools 01:30:00 Ethical Decision-Making Tools 00:45:00 Dilemmas with Company Policy 00:15:00 Dilemmas with Clients 00:15:00 Dilemmas and Supervisors 00:30:00 What to Do When You Make a Mistake 00:30:00 Taking Your Moral Temperature II 00:15:00 Activities Advanced Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Advanced Management Diploma 00:20:00 Final Exam Final Exam- Advanced Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00