Feeling Stuck in Your Career? The Healthcare Assistant Training 30 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Healthcare Assistant Training bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Healthcare Assistant Training 30 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Healthcare Assistant Training bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. 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This Healthcare Assistant Training 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: Mandatory Training For Health Care Assistance Course 02: Care Certificate (15 Standards) Course 03: Care Planning and Record Keeping | Health & Safety Course 04: Medical Jargon For Healthcare Assistant Course 05: Duty of Care & Safety Responsibilities Course 06: Basic Principles of Health Care Delivery Course 07: Basic Cardiac (Heart) Care Course 08: Consent Training in Healthcare Course Course 09: Paediatric First Aid & Medical Emergencies Course 10: Mental Health First Aid Certification Course 11: IsiXhosa for Healthcare: The Nurse Course 12: IsiXhosa for Healthcare: The Pharmacist Course 13: Mental Health Nursing Course 14: Anaesthetist Training Course 15: Phlebotomist Training Course 16: Patient Customer Service Training Course 17: Dementia Care Course 18: Counselling and Psychotherapy Course 19: Medical Terminology Training Course 20: English for Healthcare Course 21: Communication & Information Handling in Care Course 22: Life Coaching Course 23: Personal Hygiene Course 24: Public Healthcare Course 25: Networking Skills for Personal Success Course 26: Ace Your Presentations: Public Speaking Masterclass Course 27: Learn to Make a Fresh Start in Your Life Course 28: Motivation - Motivating Yourself & Others Course 29: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! 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The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Healthcare Assistant Training bundle, a comprehensive, complete collection of 30 courses. Each course in the Healthcare Assistant Training bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Healthcare Assistant Training bundle offers the flexibility and convenience to learn at your own pace. Make the Healthcare Assistant Training package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Healthcare Assistant Training 30 Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with the Healthcare Assistant Training bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Healthcare Assistant Training bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Healthcare Assistant Training bundle. Learn on your schedule, in the comfort of your home - the Healthcare Assistant Training bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. 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Register on the TV Presenter Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The TV Presenter Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The TV Presenter Training Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the TV Presenter Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Who is a TV Presenter? Who is a TV Presenter 00:31:00 Module 02: Qualifications and Skills Required to Become a Presenter Qualifications and Skills Required to Become a Presenter 00:30:00 Module 03: Essentials to Become a Presenter Essentials to Become a Presenter 00:32:00 Module 04: Talking To/ Speaking in Front of The Camera Talking To/ Speaking in Front of The Camera 00:39:00 Module 05: Talk Back and Teleprompter Talk Back and Teleprompter 00:26:00 Module 06: Creating a Showreel Creating a Showreel 00:26:00 Module 07: Interviewing Techniques Interviewing Techniques 00:38:00 Module 08: Scripting Techniques Scripting Techniques 00:27:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Barista Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Barista Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Barista Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Barista Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction to Coffee Coffee Tree and Brief History of Coffee 00:15:00 Coffee Varieties 00:21:00 Coffee Growing and Harvest 00:06:00 Coffee Processing Methods 00:08:00 Coffee Grading 00:09:00 First, Second and Third Wave of Coffee 00:11:00 Coffee Defects and Sorting 00:06:00 Section 02: Espresso Machine Introduction to Espresso Machine 00:21:00 Manual, Semi-Auto and Full Auto (Volumetric) Espresso Machines 00:05:00 Working Principles of Volumetric Machines 00:02:00 Espresso Machines Boiler Types 00:05:00 Section 03: Espresso Grinder Espresso Grinder 00:10:00 Grinder Burrs 00:03:00 How to Adjust the Grinder? 00:03:00 Section 04: Introduction to Espresso & Espresso Mechanics Dosing 00:02:00 Distribution 00:02:00 Tamping and Tampers 00:13:00 Inserting the Portafilter 00:03:00 Starting the Pump 00:01:00 Flushing the Group and Cleaning the Portafilter 00:02:00 What is Naked Portafilter? Why is it used? 00:02:00 The Importance of Water 00:04:00 Section 05: Let's Wrap Up Understanding Time Concept and Practices 00:15:00 Under and Over Extraction 00:10:00 Chanelling 00:11:00 Section 06: Milk Frothing Steam Boiler and Steam Wand 00:04:00 Milk Selection 00:06:00 Milk Frothing and Heat Targets 00:17:00 Milk Splitting 00:04:00 The Difference Between Cappuccino and Latte Foam 00:05:00 Section 07: Latte Art First Half 00:05:00 Second Half 00:07:00 Maneuvers 00:04:00 Heart - Positioning and Cutting 00:01:00 Pouring Workouts 00:07:00 Section 08: Menu Espresso Variations 00:04:00 Espresso with Water 00:03:00 Espresso with Milk 00:15:00 Espresso with Ice 00:03:00 Section 09: Behind The Bar Coffee Bar Layout 00:07:00 Work Flow 00:06:00 Clothing & Apparel 00:04:00 Hygiene 00:03:00 Real Life Scenarios and Simulation 00:07:00 Espresso Machine Cleaning and Maintenance 00:11:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Dog Training - Become A Dog Trainer - Dog Training Career course is an insightful teaching program that will quickly take you from being just an animal-lover to a potential dog trainer. You will be amazed to learn that the course lectures have been prepared and presented by Sharon Bolt, who is a prolific dog behaviour expert. She was the featured trainer in the BBC Documentary 'Britain's Most Embarrassing Pets' and has had a regular slot on BBC Radio since 2008. Surely, her vast experience will help you better in understanding the right way to train your dog. What you'll learn Learn what the walk really means to a dog and why it's vital that you get this area right. Easy and very successful techniques you can do before you leave the house that makes a remarkable difference to your walk. Calm, kind and confident methods you can do during the walk, when your dog pulls, that will give them the message they need to walk calmly by your side. Learn simple and easy methods that will get your dog to come back when called when they are off the leash. Know how to stop a dog from barking at the front door or window by using a command. Learn how to gently stop a dog barking in the back garden/yard when you say. Know why the postman/mailman makes dog barking so much worse and how to have a calm and happy dog when the mail is delivered. Know simple methods that integrate dogs who are aggressive with other dogs. Recognize dominant and submissive signals that prevent dog attacks from happening. Understand the 3 different types of dog aggression. How to stop a dog from jumping up. How to communicate you're in charge during feeding time. How to stop food aggression and stealing food. How to stop dogs barking, chewing, panting and pacing when left alone. Understand dog language and know what dogs are really saying. Know what to look for when choosing a good breeder. Recognize the characteristics to look for when choosing the right puppy for you. How to best introduce your puppy to an existing dog. Learn how to overcome first night crying and howling. Know the best way to toilet train your puppy. How to stop biting and chewing. How to best socialize your puppy in order to get a well-balanced dog. Perform dog training methods that are easy to do and get quick results. Know how to get dogs to pay attention to you and respond favourably to your commands. Communicate to dogs in a language they understand. The answers to 10 commonly asked dog training questions. The answers to 10 frequently asked puppy training questions. Know what to include in a confirmation agreement with a dog training client. What to include during a dog training consultation. Know what to do if you forget to tell your customer something during a consultation and still look professional. Know what to do if you don't know the answer to a question and still look knowledgeable. Learn what to include in an agreement letter to a client after a dog training consultation. Learn how to leave a dog training consultation on an upbeat and positive note ensuring your customer is happy with the information and service they've received. Know how to run a professional dog training business. Who is this course for: This course is for people who dream of working with dogs and would like to start building a dog training business in their spare time. It's also for people who already work in the dog industry, such as dog walkers, groomers, pet sitters etc. who would like to add 'professional dog trainer' to their services. Also, this course is for people who are already dog trainers who would like to add more knowledge and dog training methods to their tool kit. This course is designed for people who would like more in-depth dog training knowledge so that they can best support their dogs. Throughout the course, you'll learn dog training methods using positive reinforcement techniques combined with the pack leader theory. The methods are kind and gentle and get great results fast! Requirements: You must have a desire to become a professional dog trainer, to work with dogs and to make a difference in the world. This course will be extremely beneficial for someone who already works in the dog industry who would like to add 'professional dog trainer' to their services, or people who would like to learn more in-depth information about canine behaviour to best support their dogs. The Proof Is In The Pudding Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 Here's What You'll Get From This Course Here's What You'll Get From This Course... 00:04:00 Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 The Right Way To Greet A Dog And Stop Jumping Up How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do... 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How... 00:02:00 Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here... 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:11:00 The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:20:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:25:00 Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Dog Training Consultation Form 00:20:00 Dog Training Confirmation Letter Template - Page 1 00:05:00 Dog Training Confirmation Letter Template - Page 2 00:05:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:05:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:05:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:05:00 How To Leave A Consultation On A High 00:02:00 The Best 'Feel Good' Dog Poem Ever! 00:05:00 Bonus Videos Here's How To Integrate Dogs Who Do Not Like Travelling In Cars 00:15:00 Here's How To Best Work With Dogs Who Chase Joggers & Cyclists 00:07:00 How To Best Work With Dogs Who Are Fearful Of Children 00:05:00 Mock Exam Mock Exam- Dog Training - Become A Dog Trainer - Dog Training Career 00:20:00 Final Exam Final Exam- Dog Training - Become A Dog Trainer - Dog Training Career 00:20:00
Free Level 2 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access
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***With this High School Math Training course, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** High School Math Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this High School Math Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 23 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.
This bundle course has been designed with 8 CPD & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a dog trainer. This Bundle Package Includes: The following courses of the Dog Training Diploma course will set you up with a solid foundation in the dog training industry and give you the essential skills you need to succeed! Dog Trainer Dog Training Business Natural Remedies for Dog Dog Training - Stop Dog Barking Dog Leash Training Dog Training - Stop Dog Attacks Dog and Puppy Training Dog Training - BARF If you're interested in working as a dog trainer or want to learn more skills on dog training but unsure of where to start, then this Dog Training Diploma course will set you up with a solid foundation to become a confident dog trainer and develop more advanced skills. The Dog Training Diploma course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as dog trainer. The Dog Training Diploma courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive Dog Training Diploma course is the perfect way to kickstart your career in the field of dog training. This Dog Training Diploma course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This Dog Training Diploma course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Dog Training Diploma course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in dog training Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Endorsed by The Quality Licence Scheme Certified by CPD Accredited by The International Practitioners of Holistic Medicine (IPHM) Eligibility to apply for the insurance Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Course Curriculum Dog Training - Stop Dog Attacks at QLS Level 3 Dog Walking Business Dog Training Business Dog Trainer Natural Remedies for Dog Dog Training - Stop Dog Barking Dog Leash Training Dog and Puppy Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.