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Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Communication Skills & Networking Skills Course - CPD Accredited Are you looking to strengthen your communication skills? This communication skills course is precisely planned and developed. You will receive simple-to-understand lessons as well as insightful information on the field of communication skills courses. This communication skills course aimed at providing participants a thorough understanding of communication skills with an emphasis on best practices and the underlying expertise. The Communication Skills Course will help you by teaching you about various forms, processes, and styles of communication. The Communication Skills Course also discusses communication barriers. In this specialised Communication Skills Course, you will learn the Main Seven Steps for Successful Communication in short. You will learn about the Dos and Don'ts of Successful Communication from the Communication Skills course. Hence, enrol as soon as possible in this communication skills course to maximise your potential. Learning Outcome of Communication Skills & Networking Skills Course Communication Skills Course will describe about types of Communication Different Barriers to Communication will be briefly explain in Communication Skills Course How to access in Communication Competence and its process are a part of this Communication Skills Course You will know about Seven Actions for Effective Communication Communication Skills Course explain Do's and Don'ts of Effective Communication Communication Skills & Networking Skills Course - CPD Accredited Course This Communication Skills: Communication Skills Course includes a FREE PDF Certificate. Lifetime Communication Skills: Communication Skills Course Instant access to this Communication Skills: Communication Skills Course Get FREE Tutor Support to this Communication Skills: Communication Skills Course Communication Skills & Networking Skills Course - CPD Accredited Unlock your full potential with our Communication Skills: Communication Skills course! Designed to strengthen your understanding of Communication Skills: Communication Skills, this course offers easy-to-follow lessons and essential insights into effective communication. Master the Communication Skills: Communication Skills fundamentals, covering various communication styles, processes, and strategies. Learn to overcome communication barriers and apply the main seven steps for success. Our Communication Skills: Communication Skills course also covers the Dos and Don’ts to ensure impactful interactions. Enroll today to enhance your Communication Skills: Communication Skills and open doors to new opportunities! Who is this course for? Communication Skills & Networking Skills Course - CPD Accredited The Communication Skills course is the perfect fit for anyone interested in or working in this industry. Requirements Communication Skills & Networking Skills Course - CPD Accredited To enrol in this Communication Skills: Communication Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Communication Skills: Communication Skills Course. Be energetic and self-motivated to complete our Communication Skills: Communication Skills Course. Basic computer Skill is required to complete our Communication Skills: Communication Skills Course. If you want to enrol in our Communication Skills: Communication Skills Course, you must be at least 15 years old. Career path Communication Skills & Networking Skills Course - CPD Accredited If you do the Communication Skills Course, the worth of your resume will increase and you'll be more qualified.

Overview This comprehensive course on Functional Skills - Fitness will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills - Fitness comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills - Fitness. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills - Fitness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 4 sections • 10 lectures • 01:01:00 total length •Introduction To Functional Fitness Training: 00:01:00 •What Is Functional Fitness: 00:08:00 •Benefits Of Functional Fitness: 00:08:00 •Functional Fitness & Strength: 00:07:00 •Functional Fitness & Other Exercises: 00:08:00 •Common Mistakes With Functional Fitness: 00:07:00 •Functional Fitness & Power: 00:08:00 •Functional Fitness & Range Of Motion: 00:06:00 •Functional Fitness & Balance & Endurance: 00:07:00 •Conclusion: 00:01:00

Course Overview Secretaries and Personal Assistants are integral to the smooth running of a business, making sure that office procedures are maintained effectively and everyday administrative duties are completed to a high standard. They are responsible for managing meetings, greeting clients, maintaining records, and other key office support duties.  In this Personal Assistant Training Course, you will develop all the essential skills needed to fast track your career in this field, equipping you with practical knowledge that will help boost your earning potential. It will guide you through a range of office procedures, from organising your binder and workspace to Microsoft Office training and putting together an office procedure guide. Not only that, but you will learn how to build a positive relationship with your manager and learn strategies for building your professional image. Stand out to prospective employers with this accredited Personal Assistant Training Course! What You Will Learn In this Executive Personal Assistant Course, you'll learn a range of administrative and transferable skills needed to provide quality office support. It provides essential information on key office procedures, as well as strategies for improving your efficiency in the workplace. Fundamental Office Administrative Procedures Putting Together The office Procedure Guide What You Should Include in Your Binder Verbal & Nonverbal Communication Skills Steps to Effective Meeting Management Microsoft Word, Excel & PowerPoint Training Effective Time Management Strategies Building a Strong Working Relationship With Your Manager Building Your Self-Esteem and Professional Image Influencing and Negotiating Techniques Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Sales & Negotiation skills course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Sales & Negotiation skills course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Sales Executive Sales Executive course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Sales Executive course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Negotiation Skills Negotiation Skills teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Negotiation Skills is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Key Features of the Sales & Negotiation skills Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum 01 The detailed curriculum outline of our Sales Executive course is as follows: ***Sales Executive*** Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Course Curriculum 02 The detailed curriculum outline of our Negotiation Skills course is as follows: ***Negotiation Skills*** Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Accreditation All of our courses, including this Sales & Negotiation skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales & Negotiation skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Sales & Negotiation skills course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Register on the Clinical Observations Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Clinical Observations Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Clinical Observations Skills Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Clinical Observations Skills, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Clinical Observation and Clinical Carer Introduction to Clinical Observation and Clinical Carer 00:16:00 Module 02: Legal Standards and Professional Aspects of Ethical Practice Legal Standards and Professional Aspects of Ethical Practice 00:22:00 Module 03: Patient's Condition Observation Patient's Condition Observation 00:29:00 Module 04: Clinical Management Observation Clinical Management Observation 00:22:00 Module 05: Technical Clinical Method Observation Technical Clinical Method Observation 00:33:00 Module 06: Medicine and Dispensaries Observation Medicine and Dispensaries Observation 00:19:00 Module 07: Health Safety and Hygiene Health Safety and Hygiene 00:29:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Learn about CV Writing, Proofreading and Interview Skills from industry experts and boost your professional skill. This CV Writing, Proofreading and Interview Skills course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of CV Writing, Proofreading and Interview Skills. You'll also gain the skills of CV Writing, Proofreading and Interview Skills to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of CV Writing, Proofreading and Interview Skills professionals and gain first-hand experience of CV Writing, Proofreading and Interview Skills problem-solving. The CV Writing, Proofreading and Interview Skills is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the CV Writing, Proofreading and Interview Skills, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This CV Writing, Proofreading and Interview Skills will provide you with the latest information and updates of CV Writing, Proofreading and Interview Skills. It will keep you one step ahead of others and increase your chances of growth. Why buy this CV Writing, Proofreading and Interview Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CV Writing, Proofreading and Interview Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This CV Writing, Proofreading and Interview Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This CV Writing, Proofreading and Interview Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CV Writing, Proofreading and Interview Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This CV Writing, Proofreading and Interview Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum CV Writing, Proofreading and Interview Skills 1. Introduction 00:01:00 2. CV Basics 00:01:00 3. Personal Profile Part 1 00:03:00 4. Personal Profile Part 2 00:04:00 5. Work Experience Part 1 00:02:00 6. Work Experience Part 2 00:02:00 7. Education & Qualifications 00:02:00 8. Skills & Abilities 00:03:00 9. Notable Experiences & Personal Achievements 00:02:00 10. Hobbies 00:01:00 11. References 00:02:00 12. Recap 00:02:00 Assignment Assignment - CV Writing, Proofreading and Interview Skills 00:00:00

Course based on all the Essentials of Microsoft One Note Have you ever faced a situation where you wanted to note something down but you didn't have your diary or notebook because you didn't want to carry the extra load? With Microsoft One Note you don't need to face this situation again. Write anything down anywhere, whenever you feel like. Store your drawings, screen clippings and audio commentaries on this useful app. This application can be used on your mobile phones. One note can be downloaded on any platform. It is very easy to use and useful for anyone living a busy life. One note is beneficial for improved workflow and daily organization. It has an easy access and improves transparency. The app itself can also be downloaded for free. This course will give you all the idea you need on how to operate microsoft one note as a professional. After completion you will be able to learn all of the functions of this useful application and store all your thoughts and writings on it while also organizing your daily life. Course Highlights Microsoft One Note 365 Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft One Note 365 Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft One Note 365 Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft One Note 365 Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft One Note 365 Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Your Text 01:00:00 Module Eight - Paragraph Formatting, Styles and Tags 01:00:00 Module Nine - The Insert Tools (I) 01:00:00 Module Ten - The Insert Tools (II) 01:00:00 Module Eleven - The View Tab 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft One Note 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft One Note 365 Essentials 00:20:00

This course is designed to provide participants with a deep understanding of critical thinking. From grasping fundamental concepts to applying techniques for argument evaluation, participants will acquire skills crucial for academic and professional success. After the successful completion of the course, you will be able to learn about the following, Understand the concept of critical thinking. Articulate various critical thinking skills. Recognize the importance of critical thinking in academic research. Apply techniques to evaluate arguments. Throughout the course, participants will explore the foundational concept of critical thinking, articulate diverse critical thinking skills, recognize the vital role of critical thinking in academic research, and gain hands-on experience applying techniques to evaluate arguments. "Understanding Critical Thinking Skills" equips participants with the foundational knowledge and practical skills necessary for effective critical thinking. From exploring core concepts to applying techniques for argument evaluation, this course is essential for individuals seeking to enhance their analytical abilities and excel in academic research and professional endeavors. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Critical Thinking Skills Self-paced pre-recorded learning content on this topic. Understanding Critical Thinking Skills Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Critical Thinking Analyst Research Strategist Policy Advisor Decision Support Specialist Intelligence Analyst Curriculum Developer Problem-solving Consultant Research Coordinator Quality Assurance Analyst Strategic Planner Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Looking to sharpen your everyday maths and English abilities without sitting in a crowded classroom? Our Functional Skills Level 2 – Maths and English Course offers a straightforward, fully online route to building confidence in these two essential subjects. Designed for learners from all walks of life, it provides the tools you need to handle real-life situations – whether that’s helping with homework, managing personal finances, or communicating more effectively in the workplace. With flexible access and a carefully structured format, this dual-subject course makes studying manageable and efficient. You'll develop skills in problem solving, writing, reading, and numeracy – all tailored to meet the demands of modern life. Whether you're aiming to support your career prospects or simply improve your day-to-day capabilities, this course delivers reliable knowledge without unnecessary fluff. Ready when you are, it fits around your schedule – not the other way round. Learning Outcomes: Master basic arithmetic operations and fractions. Understand decimal and percentage conversions. Learn about ratios, proportions, and direct/indirect variation. Gain knowledge of profit and loss and tax calculations. Improve English grammar, sentence structure, and punctuation. Enhance spelling and reduce common mistakes Welcome to the Functional Skills Level 2 Maths and English course, a comprehensive curriculum designed to boost your confidence and proficiency in essential numeracy and literacy skills. Through a series of engaging lectures and practice problems, you will learn everything from basic arithmetic to complex problem-solving, with a focus on real-world applications. In the Maths section, you will delve into the fundamentals of integers, fractions, decimals, and percentages, mastering operations and problem-solving techniques along the way. With topics ranging from multiplication to profit and loss, you will gain a versatile mathematical skills to apply in everyday life. Meanwhile, the English section covers the basics of grammar, sentence structure, and punctuation, with a particular focus on common mistakes and ways to improve. By the end of the course, you will have developed your writing and reading abilities, equipping you with the tools you need to succeed in any professional or personal setting. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Achieving the Functional Skills Level 2 in Maths and English can broaden your career prospects in the financial sector, leading to potential job roles and salary brackets such as: Retail Sales Associate - £17,000 per year Administrative Assistant - £19,000 per year Customer Service Representative - £20,000 per year Data Entry Clerk - £21,000 per year Account Manager - £35,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.