10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access
10 QLS Endorsed Courses for Event Manager | 10 Endorsed Certificates Included | Life Time Access
Description: Using Social Media for business is a must nowadays because of the growing popularity of the social media. Social Media plays a vital role in marketing. Social Media Examiner Online Magazine reveals that 86% of marketers in 2013 considered social media to be essential for their business where 49% of marketers choose Facebook as their primary social media platform. In An Introduction to Social Media for Business - Complete Video Course, you will learn the tips and techniques for using Social media for your Business. The course covers all most all the social Medias including Facebook, Twitter, Pinterest, and LinkedIn. Apart from these, the course will teach you Google Plus advertising and networking. Finally, the course shows you the procedures for running and managing a YouTube channel. To sum up, the course will help you to be an expert user of Social media for business purposes. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? An Introduction to Social Media for Business - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our An Introduction to Social Media for Business - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Pinterest What is Pinterest? FREE 00:18:00 How to Create an Account 00:05:00 Putting a Pinterest Browser Button for Convenience 00:04:00 Connecting to Social Networks 00:14:00 Verifying Your Web Site 00:03:00 Setting Up Initial Business Account Profile 00:06:00 Creating Boards 00:17:00 Pinning Items That Interest You 00:06:00 Using Pins 00:12:00 Widgets 00:17:00 Exploring Types of Widgets 00:07:00 Adding a Pin It Widget to Your Site 00:04:00 Facebook How Facebook Works 00:30:00 Setting up Facebook Business Page 00:08:00 Adding Background Graphics and Uploading Pictures 00:14:00 Page Settings 00:07:00 Using Basic Facebook Controls 00:04:00 Posts that Engage Your Fans 00:18:00 Business Overview and Page Info 00:04:00 Invite Friends to Your Facebook Page 00:04:00 Call To Action Button 00:02:00 Viewing Your Notifications 00:02:00 Facebook Promotions 00:14:00 Managing Your Facebook 00:09:00 Twitter What You Need to Start with Twitter 00:15:00 How to Create Twitter Profile 00:09:00 How to Update Your Profile 00:05:00 Building Your Twitter Network 00:09:00 How and When to Tweet 00:08:00 Twitter Analytics 00:03:00 Google+ Advertising and Networking Offerings from Google 00:10:00 How to Create an Account 00:04:00 Privacy Settings 00:10:00 Adding Friends 00:02:00 Using Google+ 00:11:00 Posts 00:01:00 Creating an Ad With Google 00:08:00 Google Analytics 00:07:00 Google Analytics 00:04:00 Diagnose Landing Pages 00:03:00 LinkedIn The Potential of LinkedIn's Network 00:16:00 Creating a LinkedIn Account 00:11:00 Enhancing Careers with LinkedIn 00:10:00 Finding a Job with LinkedIn Job Boards 00:05:00 Be Identifiable 00:09:00 Connecting with Others 00:17:00 Creating a Post 00:02:00 Mining Your Contacts Networks 00:03:00 Staying in Touch with Your Connections 00:13:00 Creating a Linked Company Page 00:04:00 YouTube Channels Skills Needed for Interesting Video 00:14:00 Skills Needed for Interesting Video: The Story 00:06:00 Skills Needed for Interesting Video: The Story (Cont.) 00:02:00 Skills Needed for Interesting Video Planning 00:08:00 How to Manage Your YouTube Account 00:10:00 How to Create Your YouTube Account 00:07:00 How to Create a YouTube Channel 00:04:00 Browsing YouTube Channels 00:02:00 Video Manager 00:04:00 Creator Studio 00:06:00 Create Video 00:08:00 Mock Exam Mock Exam- An Introduction to Social Media for Business - Complete Video Course 00:20:00 Final Exam Final Exam- An Introduction to Social Media for Business - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
10 QLS Endorsed Courses for Nursery Teacher | 10 Endorsed Certificates Included | Life Time Access
Early Years Practitioner: Early Years Practitioner Course Online The Early Years Practitioner: Early Years Practitioner Coursequalification provides the learner with a thorough understanding of child safeguarding, legal requirements, the impact of food and nutrition on children's health and development and much more. The qualification comprises well-designed and well-explained modules that will help you establish a solid foundation in practitioner responsibilities. By enrolling in this Early Years Practitioner: Early Years Practitioner Course, it will open many doors of opportunity for you and equip you with the most sought-after skills of early childhood education. Special Offers of this Early Years Practitioner: Early Years Practitioner Course This Early Years Practitioner: Early Years Practitioner Course includes a FREE PDF Certificate. Lifetime access to this Early Years Practitioner: Early Years Practitioner Course Instant access to this Early Years Practitioner: Early Years Practitioner Course Get FREE Tutor Support from Monday to Friday in this Early Years Practitioner: Early Years Practitioner Course Early Years Practitioner Training Course Bundle Courses Course 01: Early Years Course Course 02: Level 2 Safeguarding Children Training Course Course 03: Diploma in Special Education Needs (SEN) Course 04: Level 4 Child Care and Development Course Course 05: Level 3 Certificate in Understanding Autism Course 06: Speech & Language Therapy Course 07: Advanced Diploma in Child Care Course 08: Level 2 Award in Support Work in Schools and Colleges Course 09: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 10: Level 3 Designated Safeguarding Lead Training Course Course 11: Level 3 Dyslexia Awareness Course 12: Autism Diploma Course Course 13: Level 4 Diploma in Child Psychology Course [ Note: Free PDF certificate will provide as soon as completing the Early Years Practitioner: Early Years Practitioner Course] Early Years Practitioner: Early Years Practitioner Course Online Industry Experts Designed this Early Years Practitioner: Early Years Practitioner Course into 08 detailed modules. Course Curriculum of Early Years Practitioner Training Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Assessment Method of Early Years Practitioner Training Course After completing each module of the Early Years Practitioner: Early Years Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Early Years Practitioner Training Course After completing the MCQ/Assignment assessment for this Early Years Practitioner: Early Years Practitioner Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Early Years Practitioner: Early Years Practitioner Course Online This Early Years Practitioner: Early Years Practitioner Course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the Early Years Practitioner: Early Years Practitioner Course develops an understanding of childcare and how to work with young people. Requirements Early Years Practitioner: Early Years Practitioner Course Online Students who intend to enrol in this Early Years Practitioner: Early Years Practitioner Course must meet the following requirements: Early Years Practitioner: Good command of the English language Early Years Practitioner: Must be vivacious and self-driven. Early Years Practitioner: Basic computer knowledge. Early Years Practitioner: A minimum of 16 years of age is required. Career path Early Years Practitioner: Early Years Practitioner Course Online After completing this qualification Early Years Practitioner Training Course, learners can find themselves with several opportunities within the childcare settings, including the following options: Progress to level 3 early years courses online. Work in a pre-school with children aged 0-5. Volunteer in a pre-school. Certificates Certificate of completion Digital certificate - Included
This qualification is designed for learners aged pre-16 and above who wish to develop skills and knowledge in creative craft. This course has been designed to be as affordable for families as possible. Please note, this is not a GCSE but is a GCSE Level course which is why it is designed to span 2 years, although we offer complete flexibility on the timeframe that learners can complete within. This qualification is a Level 2 Qualification and is Ofqual approved carrying 15 credits. Other examples of Level 2 qualifications are BTEC Level 2 and the Silver Arts Award. Feedback from our past learners shows that this qualiifcation is widely regarded as level to a grade A*-C/4-9 at GCSE standard when applying for college or work placements. Please also note, that whether this course is recognised as a GCSE equivalent by colleges and further education establishments, can vary according to location, college and even between courses at the same college. If reliant on this qualification for entry onto another course, it is recommended that you establish with the college whether or not this will aid admission, before committing to the course. Click here to download the Level 2 Creative Craft Information Pack.pdf Our Open Day event gives a little more insight into how this course works as well as the course content and payment options: We don't impose any minimum or maximum ages on our learners as we recognise that every learner is an individual and is on their own unique learning journey. We believe, that their adult facilitator is the best person to judge whether a learner is ready for a particular course, but to enable you to make this decision we provide a workbook, free for you to try. Simpy email technologytriumphs@outlook.com to request a free sample session. We are also happy to advise you with this decision so do reach out to us if you would like our guidance on this. As part of your Induction pack, your learner will receive a free apron to use within their course, but aside from this we have designed the courses to utilise as affordable as possible. The following is not an exhaustive list, but does highlight the main costs associated with the course. UNIT SUMMARIES 601/3232/2 Credit Value: 15 Total Qualification Time: 150 hours 1 Be able to use materials, tools and equipment to develop craft techniques 1.1 Assess the properties of available materials for craft item(s) including the visual and tactile qualities 1.2 Select materials, tools, equipment and techniques to support craft ideas and give reasons for choices 1.3 Use appropriate tools and equipment for selected techniques 1.4 Develop craft techniques, making effective use of materials, tools and equipment 1.5 Maintain a safe working environment by ensuring safe use of materials, tools and equipment 1 Understand the market within a chosen craft area 1.1 Explore enterprises within a chosen craft area 1.2 Explain what makes them successful 1.3 Describe the market(s) for chosen craft area 1.4 Identify opportunities in chosen market(s) 1.5 Explain the importance of listening to stakeholders when developing ideas 1.6 Explain the importance of balancing risk against the potential reward of creative ideas 1.7 Identify appropriate financial tools to support creative enterprising ideas 1.8 Identify ways to market a creative product 2 Understand employment opportunities within a chosen craft area The learner can: 2.1 Explore employment opportunities within a chosen craft area 2.2 Describe the characteristics of an enterprising individual in a chosen craft area 2.3 Identify own strengths and areas for development within a chosen craft area 2.4 Produce an action plan for personal development/career aspirations 1 Be able to develop craft ideas The learner can: 1.1 Use a range of different sources to develop craft ideas 1.2 Develop visual language to communicate craft ideas 1.3 Use feedback and evaluation of own work to develop craft ideas 1.4 Adapt craft ideas in response to feedback and evaluation of own work 1.5 Select preferred craft idea giving reasons for 1.6 Maintain a safe working environment 1 Be able to create and present final craft item(s) The learner can: 1.1 Use chosen idea to create a production plan 1.2 Use selected tools, materials, equipment and techniques to produce final craft work 1.3 Display craft work in an appropriate way/setting 1.4 Maintain a safe working environment 2 Know how to evaluate the creative and craft making processes The learner can: 2.1 Evaluate the creative process 2.2 Review final craft item to identify opportunities for improvement or further development
The purpose of the Foundation certification is to confirm that you have sufficient knowledge and understanding to work as an informed member of a Portfolio Office or in a range of portfolio management roles. In this MoP Foundation course, participants will acquire the sufficient knowledge and understanding of the principles, cycles, practices, techniques, roles, responsibilities, documents, and organizational context within which portfolio management operates. MoP helps organizations ensure if the investments are done in the right change initiatives and implementing them correctly. This is achieved by: Prioritizing the programs and projects in terms of their contribution to the organization's strategic objectives and overall level of risk Managing the programs and projects consistently to ensure efficient and effective delivery Maximizing the benefit by providing the greatest return from the investment made
In this day and age, it’s crucial to know everything there is to know about international economic sanctions. With AGRC’s Certificate in Sanctions Compliance, you will acquire the theoretical and practical knowledge and skills to comply with any sanction imposed and protect your business from penalties and reputational damage. Over the past several decades, international economic sanctions have become a central instrument in global governance, being employed by both sovereign states and international organisations. More recently, there has been a shift towards ‘smart’ or targeted sanctions that aim at the political and economic elites of targeted countries (e.g., through asset freezes and travel bans) rather than a more comprehensive sanctions approach (e.g., large-scale trade or oil embargoes) that has a detrimental effect on civilian populations. In the era of financial globalisation, such ‘smart’ sanctions entail increased compliance obligations for state institutions and private organisations which, if not met, carry significant fines, penalties, and other adverse consequences. Study method Online, self-paced Duration 25 hours Access to content 365 days Certification Certificate in Compliance Additional info Exam(s) / assessment(s) is included in price Description This certificate provides a thorough understanding of sanctions and an opportunity to explore the recent global trends in economic sanctioning, while tracing the roles of the relevant actors within this complex framework. You will examine the motives and rationale behind such decisions, the effects and consequences experienced not only by the targeted parties but also those doing business with them, either directly or indirectly. The certificate is structured to offer the relevant knowledge with reference to practical examples that will enable for a sanctions compliance strategy to be conducted in an effective manner, essential to mitigating the sanctions risk. Topics Covered • Definition of sanctions • Framework and legal basis • The international framework • Multilateral sanctions • Unilateral sanctions and key sovereign states • The legal and institutional framework • Categories of restrictive measures • Administration of sanctions • Managing and mitigating sanctions risk • Sanctions compliance programmes • Processes and systems • Sanctions screening and evasion Expected Learning Outcomes Upon completing this certification, you will be able to: • Understand sanctions and the importance of compliance • Understand why it’s important to comply • Review and understand the global sanctions framework • Define a sanctions compliance programme and governance framework • Define sanctions lists and screening • Manage alert investigations • Understand sanctions risk • Determine how much your institution is vulnerable to sanctions risks • Apply modern methodologies that will increase the efficiency and effectiveness of your programme • Protect your institution from dealing with embargoed individuals or entities • Understand the best practices for sanctions compliance controls Who is this course for? Financial crime and regulatory compliance professionals Professionals working within the sanctions environment who wish to certify their knowledge Operational staff who need to understand the importance of sanctions compliance Regulators Consultants AML, compliance, and risk professionals Anyone working in financial services interested in attaining a better understanding of how sanctions work Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and sound educational background.
Getting Started The qualifications provide individuals with an opportunity to enter the IT field by enhancing their understanding of the industry. They are designed to foster personal growth and progression into technical roles. The overarching goals include: Grasping and applying IT principles within diverse business contexts. Applying IT principles within specific and specialized environments. Enhancing learners' employability by bridging the gap between management theories and their practical IT applications. Evaluating problem-solving methods tailored to business and industry challenges. Curating, evaluating, and analysing information from a wide range of sources. Proficiently employing verbal and communication skills. Demonstrating both independent and collaborative teamwork abilities. Self-managing personal development and fostering growth. Key Benefits • Understand ethical considerations within the field of information technology. • Acquire fundamental knowledge of the statistical principles underlying information technology. • Develop a comprehensive understanding of both Windows and Linux operating systems. • Design and implement a database system. • Gain a deep understanding of the principles and concepts of logical networking. • Effectively utilize various components of physical networking. • Create websites with effective designs. Key Highlights Are you a practicing IT professional seeking a deeper knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 4 Diploma in Information Technology is the ideal starting point for your career journey. This course paves the way for a career in preparing professional staff and future managers in the health and social care sector. Remember, the assessment for this qualification is based solely on assignments, so there's no need to worry about taking exams. With the School of Business and Technology London, you have the flexibility to complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides, developed by our Qualifi-approved tutors, are available around the clock through our cutting-edge learning management system. Most importantly, the School of Business and Technology London provides comprehensive tutor support through our dedicated support desk. If you opt for blended learning, you can also enjoy live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Upon completing the Level 4 Diploma in Information Technology, graduates can explore various career paths in education and training, including: IT Support Technician, with an estimated average salary of £27,701 per annum Desktop Support Specialist, with an estimated average salary of £31,487 per annum Network Technician, with an estimated average salary starting from £25,000 per annum System Administrator, with an estimated average salary of £37,768 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, candidates should meet the following criteria: • Should have a certain level of proficiency and hold a Qualification at Level 3, such as 'A' LEVEL or any vocational certificate. • They should be actively pursuing additional professional development to acquire job-related skills and practical knowledge. • International students whose first language is not English should have a score of 6 or above in the IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 4 Diplomas in IT have various advancement options, which include: Transitioning to the QUALIFI Level 5 Diplomas in IT. Progressing to the second year of undergraduate programs in fields such as Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Information Technology and IT Ethics Reference No : L/617/6692 Credit : 20 || TQT : 200 This unit enhances learners' understanding and utilization of information technology, including the use of standard office applications for document and presentation creation. UNIT2- Mathematics and Statistics for IT Reference No : R/617/6693 Credit : 20 || TQT : 200 This unit offers learners the opportunity to acquire proficiency in mathematics and statistics, equipping them with the mathematical capabilities needed for problem analysis and resolution in IT roles. UNIT3- PC Maintenance and Operating Systems Reference No : Y/617/6694 Credit : 20 || TQT : 200 This unit imparts knowledge regarding personal computer hardware, enabling learners to perform tasks such as installing a computer system unit, operating system, and troubleshooting procedures. UNIT4- Computer Graphics Editing and Database Concepts Reference No : D/617/6695 Credit : 20 || TQT : 200 This unit elucidates the concepts of photo editing, empowering learners to integrate photos seamlessly into documents. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.