1601 Courses in Cardiff delivered On Demand

Course Description Get instant knowledge from this bite-sized English for Healthcare Part - 3 course. This course is very short and you can complete it within a very short time. In this English for Healthcare Part - 3 course you will get fundamental ideas of English for healthcare, the key understanding of interviewing techniques, professional communication and so on. Enrol in this course today and start your instant first step towards learning about the central nervous system. Learn faster for instant implementation. Learning Outcome Familiarise with the central nervous system Understand interviewing techniques Gain in-depth knowledge of adapting communication to a patient's ability to understand Learn about professional communication and behaviour How Much Do Health Care Assistants Earn? Senior - £51,000 (Apprx.) Average - £29,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our English for Healthcare Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. English for Healthcare Part - 3 Module 01: Central Nervous System 00:16:00 Module 02: Professional Communication and Behaviour 00:21:00 Module 03: Interviewing Techniques 00:34:00 Module 04: Adapting Communication to a Patient's Ability to Understand 00:21:00 Assignment Assignment - English for Healthcare Part - 3 00:00:00

The Building Teams Virtually course is perfect for line managers and project leaders who wish to learn some effective team building strategies. It covers the key areas of managing and developing a team, from communication techniques to team building models. It also covers some of the challenges of team building and how to overcome them. Through this course, you will explore the complete team building process step-by-step. It will take you through the goals and objectives of working as a team, providing expert tips for new managers, as well as existing managers who want to develop their skill set. This course will teach you best practices that will take your leadership to the next level and build your confidence, covering both practical and theoretical knowledge that can be applied in a real-life context. This best selling Building Teams Virtually has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Building Teams Virtually is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Building Teams Virtually is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Building Teams Virtually is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Building Teams Virtually, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Building Teams Virtually will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Building Teams Virtually to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Whether in the workplace or talking to loved ones, communication is key. Knowing how to communicate effectively will help you get ahead in all areas of life. It is essential for strengthening personal and professional relationships, as well as building your professional image .  In the Communication Skills Masterclass, you will start by exploring the areas of communication, the elements of speech, and the different speech acts in detail. It looks into the phenomenon of language and how communication works, as well as learning and language theories. Through this course, you will master advanced communication skills to build stronger working and personal relationships. It will teach you how to make and wrap up requests, offers and promises, use emotion in communication, and become a more effective communicator inside and outside of the workplace. This best selling Communication Skills Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communication Skills Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communication Skills Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communication Skills Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communication Skills Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communication Skills Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communication Skills Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Learn how to banish personal fears and gain the confidence to make a great impression in front of others with this comprehensive training for Communications & Public Speaking for Beginners. Many people have an innate dread when it comes to speaking to more than one person or giving a presentation to a large audience. You can find ways to overcome these challenges with this helpful course and become capable of using your gained talents to make the production of public announcements and talking head videos a genuinely enjoyable experience.  This Communications tutorial is aimed at those who are just getting to grips with the concept of public speaking and group communication and may find themselves struggling for a balanced approach. The tuition offered here will help you to attain mastery of general communication techniques, speak with confidence in groups, attain exceptional presentational skills, make compelling talking-head videos, and much more. Whether you are a newcomer or a seasoned speaker, you will gain much from this experience. This best selling Communications & Public Speaking for Beginners has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communications & Public Speaking for Beginners is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communications & Public Speaking for Beginners is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communications & Public Speaking for Beginners is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communications & Public Speaking for Beginners, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communications & Public Speaking for Beginners will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communications & Public Speaking for Beginners to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

Do you struggle with public speaking? Are you looking to take your presentations to the next level? The Public Speaking: Confident Delivery Skills Level 03 course will teach you how to deliver powerful work presentations with confidence, using the art of verbal and nonverbal communication. Through step-by-step guidance, you will learn how to use language, words, facial expressions, gestures, and tone of voice effectively. It will show you how to develop a strong conversational style that will keep your audience hooked, as well as how to improve your posture to exude confidence. Our instructor will also share some tips on how to write effective speaking notes to prepare you for your presentations and guide you on your delivery. By the end of this course, you will be able to present information in powerful ways that will leave a lasting impact on your audience. This best selling Public Speaking: Confident Delivery Skills Level 03 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Public Speaking: Confident Delivery Skills Level 03 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Public Speaking: Confident Delivery Skills Level 03 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Public Speaking: Confident Delivery Skills Level 03 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Public Speaking: Confident Delivery Skills Level 03, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Public Speaking: Confident Delivery Skills Level 03 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Public Speaking: Confident Delivery Skills Level 03 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Do you struggle to break the ice with strangers? Do you feel awkward making small talk with people you don't know? The The Formula to Talk with Strangers course is for anyone looking to become a better communicator and build deep connections with people. Whether you are looking to master the art of small talk, or build your confidence in talking to people you have just met, you will learn effective techniques and tips that will help you to develop your communication style.  In this course, you will learn how to find your tribe to connect with likeminded people. This course will also show you how to handle rejection and negative communication effectively. From tone of voice to body language, it covers all the key areas of communication to equip you with the skills to deal with any social situation smoothly. This best selling The Formula to Talk with Strangers has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth The Formula to Talk with Strangers is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The The Formula to Talk with Strangers is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The The Formula to Talk with Strangers is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the The Formula to Talk with Strangers, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the The Formula to Talk with Strangers will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the The Formula to Talk with Strangers to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

In this fast paced world of business, it is essential that the groups of people working together should work as a team. No one person can accomplish the challenging targets alone. Our online course will support you to teach your group of individuals in a Team Building event to become an even more efficient team. It is designed to create a real difference in the way you and your team approach the coming year's challenges together. You will be acquainted with team training basics and how to do problem-solving with the unit members. You will also be able to carry out personality assessments and learn empathetic listening. Lastly, You will benefit from this course by learning tips and techniques that will enhance your competence and confidence when managing, influencing and leading teams and individuals. Course Highlights HR Management: Employee Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed HR Management: Employee Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose HR Management: Employee Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? HR Management: Employee Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our HR Management: Employee Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Mock Exam Final Exam

PSR stands for Presentation, Skills, and reading. PSR method is one of the most innovative strategies for verbal communication that will help you to become a successful creator of voiceovers. The PSR METHOD COURSE (Presentation Skills and Reading) is devoted to PSR methods and guides you to create your excellent voiceovers that will appeal to other. Do you want to create voiceovers? Or want to engage your listeners? Then the course is designed for you. The course will teach you how to make a compelling voiceover that can help you to grab the attention of the listeners and also helps you to earn more. Throughout the course, you will learn what to do before a recording, how to prepare yourself for recording, find out the metal commas, how to control your pace, Red Flag Words, finally, what to do after the recording the voiceover. We communicate to share information. But the problem is most of the people will not listen to the lengthy discussion. The purpose of the course is to guide you to apply the effective delivery of words. After completing the course, you will be able to control your voice as a musician controls his musical instruments. In a matter of hours, you will see a radical change in the way you deliver words. People study for years to qualify for their chosen profession and then gain experience in the work place. They can now be considered experts. However, there is something missing - none of us were taught a communication technique (set of rules) at school, we were simply taught to string words together. The PSR Method changes your speech pattern from instinct to technique, enabling people to become more aware of the way they speak, learn how to control their voice and the way words are delivered. Without a technique, we are left to use our instinct. Dictionary definition: instinct /in'stingkt'/ n. The innate aspect of behaviour that is unlearned. In other words you are making up your own rules; you're 'guessing'. On the other hand, it describes technique /tek-neek/ as follows: A set of specific rules which determine the degree of excellence. The degree of skill or command of fundamentals exhibited in any performance. Instead of us telling you how effective this course is, let's leave it to those who have already done the course...... 'The Hudson Voice Technique is powerful structured technique that teaches to use your voice like a precision tool to convey emotion and conviction, draw your listener in, and enhance memory retention. This is an essential part of your influencing toolkit.' Mike Clayton, Business Speaker and Author 'This course is hands on, You start improving how you read and apply your voice in the first 20 min. You are given the tools and all you need to do is apply, compare and practice.' Tania Ras-Devereux 'I will be forever more mindful of the way I speak when doing presentations and my podcast. In a little over 2 hours I have learned enough to change the way I speak forever. Thank you for a great course.' Nolan Collins 'This course delivers exactly what it says it will. At the beginning of the course you are asked to record a number of lines to the best of your ability so you can compare it with what you sound like at the end. I was skeptical about how much I was improving during the course... I mean, sure, I learned some good advice but I didn't feel any huge improvement. Then I recorded the final readings and compared them to my firsts and wow... mind blown! This course gives basic advice and intriguing explanations for how to improve your voice while reading a script that has monumental results. ...All in all this is a course where the results speak for themselves and I highly suggest it.' Malcolm Tolman 'I really enjoyed this course. I found that his method makes it very easy to analyze the most complex blocks of reading and devise how to get through it - all on the fly! Great job. Totally worth my time and money!' Kenneth Gonzales What you will learn: How to control your pace - most of us talk too fast - especially when nervous or under pressure Use the three vital rules at the end of a sentence - Sound more confident and decisive How to pitch a script - add immense power to presentations Control the tone of you voice - become a more dynamic public speaker Recognise 'Red Flag Words' - boost the impact on the audience How to read a script - 95% perfect, first take, without rehearsal. How it works: Before you start the lessons, we ask you to record some scripts to establish your stating point. Keep these scripts in a folder. Go through the lessons. Although the video will be a certain amount of time, you will be asked to read and record during the lessons. Keep these recordings for yourself so you can listen back to them to criticise your work. Once you've gone through all the lessons, we ask you to practise for about a week, combining the lessons. When you are happy with your progress, we ask you to record the same scripts you read before you started the course. Place these in the folder you created and where you placed your 'Before Recordings'. Send the Before and After recordings to us and Steve will assess your progress. If he is satisfied you have mastered what you've been taught, he will send you your Voicemaster Diploma. You will be provided with a work booklet which we ask you to print before you start. There is also the option of reading certain scripts on-screen, just like an autocue/teleprompter. PSR METHOD COURSE Before Recordings FREE 00:03:00 Golden Rules 00:09:00 Find the Mental Commas 00:19:00 Control your pace 00:08:00 Red Flag Words 00:09:00 After Recordings 00:02:00 Workbook Workbook PSR Method 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course offers practical guidance on transitioning to a vegan diet, from meal planning to sourcing ingredients. In this course, you will learn the science behind plant-based nutrition and explore a variety of delicious recipes. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the communication process Know barriers to effective communication Understand the role of active listening Know the role of body language Learn how to write effective emails Understand various questioning techniques Know basic grammar for business writing Learn how to fix common word choice errors Understand the verb tenses and basic grammar for business writing Learn how to write emails to co-workers of managers Why Communication Skills Course right for you? This online communication skills course is best suited for those who are willing to upgrade their communication skills and become successful in life. You will be introduced to the benefits of communication and the process of heightening your communication skills. This online communication skills training course will provide you with a comprehensive understanding of the key principles of communication by introducing you to various tips and techniques for improving communication. By the end of this course, you will learn the skills required to communicate efficiently and will also develop the knowledge and skills needed to become a confident communicator. Communication Skills Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Winning With Communication Introduction To Communication - Goals & Benefits Key Principles of Communication We Are ALWAYS Communicating Fundamentals of Communication - Part 1 Fundamentals of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions Who should take this course? This comprehensive course is suitable for those who want to master business communication skills, verb tenses and process to fix common word choice errors. It is ideal for those who want to pursue their career in the field of business communication. Entry Requirements There are no academic entry requirements for this communication skills course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This communications skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org