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Embark on a journey into consumer empowerment with our 'Level 3 Consumer Rights Awareness Training' course. In an era where consumer awareness and rights are paramount, this course stands as a beacon of knowledge, illuminating the path to becoming a savvy and informed consumer. The meticulously crafted curriculum delves into the intricacies of the Consumer Rights Act 2015, offering a comprehensive understanding of legal protections and entitlements. Whether navigating consumer contracts, understanding GDPR, or safeguarding against fraud, this course equips you with the tools to assert your consumer rights and awareness effectively. The Consumer Rights Act 2015 refund policies, a cornerstone of consumer protection, are dissected and explained clearly, ensuring you understand the nuances of refunds, returns, and warranties. Furthermore, this training transcends mere theoretical knowledge by providing real-world applications, making it an indispensable resource for anyone eager to enhance their consumer awareness. By the end of this course, you'll not only be adept at recognizing your rights but also skilled in exercising them in various consumer scenarios. Enrolling in this course is a proactive step towards becoming a vigilant and empowered consumer. It's an investment in yourself, in your rights, and in your ability to navigate the consumer world with confidence and expertise. Don't just be a consumer; be a well-informed one. Join us in this enlightening journey and transform the way you engage with goods and services. Learning Outcomes of Level 3 Consumer Rights Awareness Training: Gain an in-depth understanding of the Consumer Rights Act and its implications on purchases and services. Develop the ability to analyze and interpret consumer contracts, enhancing contract literacy. Understand the nuances of GDPR and its relevance to personal data protection in consumer transactions. Acquire strategies for effective fraud prevention and risk mitigation in consumer activities. Master the knowledge of refund policies under the Consumer Rights Act 2015, empowering you to make informed decisions. Why buy this Level 3 Consumer Rights Awareness Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Consumer Rights Awareness Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to enhance their knowledge of consumer rights and protections. Professionals in retail, customer service, and sales aiming to serve customers better. Legal practitioners or students specializing in consumer law and policy. Business owners and entrepreneurs who need to comply with consumer protection regulations. Anyone interested in being an informed and empowered participant in the consumer market. Prerequisites This Level 3 Consumer Rights Awareness Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Consumer Rights Advocate: £25,000 - £40,000 per annum Customer Service Manager: £30,000 - £50,000 per annum Legal Advisor (Consumer Law): £35,000 - £60,000 per annum Retail Operations Manager: £28,000 - £55,000 per annum Compliance Officer: £27,000 - £45,000 per annum Business Consultant (Consumer Affairs): £40,000 - £70,000 per annum Course Curriculum Module 01: Introduction to Consumer Rights Introduction to Consumer Rights 00:13:00 Module 02: The Consumer Rights Act The Consumer Rights Act 00:23:00 Module 03: Consumer Contracts Explained Consumer Contracts Explained 00:20:00 Module 04: General Data Protection Regulations Explained General Data Protection Regulations Explained 00:16:00 Module 05: Fraud Protection Fraud Protection 00:32:00 Mock Exam Mock Exam - Level 3 Consumer Rights Awareness Training 00:20:00 Final Exam Final Exam - Level 3 Consumer Rights Awareness Training 00:20:00

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Turn prospects into customers and transform customers into your brand ambassadors! Bring the best of your business to every situation. Connect with millions of viewers from all around the world, entice buyers and promote your business in the most cost-effective way possible on social media. Grow your business online from scratch by implementing social media strategy across all channels, including LinkedIn, Facebook, Twitter, Instagram, YouTube and TikTok and get the possibility to earn £20,000 - £28,000 each year. We, Apex learning provides our Social Media course on this platform to extend your knowledge in social media marketing. Furthermore, to help you showcase your expertise in Social Media, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Social Media certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Social Media Strategist Training Course 02: Digital Marketing Course 03: Digital Marketing Business Tips Course 04: Digital Marketing - Growth Hacking Techniques Course 05: Strategic Planning and Analysis for Marketing Course 06: Marketing Fundamentals Course 07: TikTok Marketing for Business Course 08: Business Branding Course 09: Disruptive Innovation for Business Course 10: Retail Strategy Course 11: Sales: Psychology of Customers Course 12: Customer Relationship Management Course 13: Influencing and Negotiating Course 14: Cross-Cultural Awareness Training Enrol now in Social Media to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Social Media expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Social Media Strategist Training Module 01: The Rise of Social Media Module 02: Conducting Market Analysis Module 03: Auditing Module 04: Setting Goals and Selecting Platforms Module 05: Creating the Policy Module 06: Integrating Marketing Strategies Module 07: Developing Effective Content Module 08: Understanding the Popular Platforms Module 09: Launching Successful Campaigns Module 10: Managing the Community Module 11: Providing Customer Service Module 12: Measuring, Analyzing and Reporting Module 13: The Social Media Strategist Career And much more... How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Social Media expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Buying and Selling Online Certification In the course of recent years, the business scene has gone through a seismic move. Instead of depending on blocks and-mortar stores and workplaces for incomes, organizations are progressively utilizing the web to produce deals. In this course, you will find the historical backdrop of web based business, its present part in the business scene, and its more extensive ramifications for society. You will find out about the innovation that makes web based business conceivable, and what the future may hold. You will acquire a commonsense understanding into how shoppers can take advantage of web based business, how to get the best arrangements when purchasing merchandise and ventures on the web, and how you can utilize the web to start or grow your own business. You Will Learn: The historical backdrop of web based business and what it implies for the retail scene as well as for society all in all. Instructions to explore and utilize the most generally utilized online retailers when purchasing merchandise and ventures. Instructions to sell items and administrations on the web - anything you desire to sell, there is an online stage to address your issues. Why your business may profit by an online store, and how to set up a shop that will help your income. The upsides of maintaining a web based business, and useful contemplations to remember when beginning. How online venders bring in cash by advancing others' items and administrations, and how you can create pay as an associate advertiser. How organizations use web based publicizing to advance their items and administrations on the web. Instructions to offer independent administrations through the web, and how to work with online consultants. Step by step instructions to guard yourself when purchasing and selling on the web. The fate of online business, and the patterns that look set to proceed in the coming years. Advantages Of Taking This Course You will figure out how people and organizations utilize the web as a methods for trading cash, products and ventures. You will realize how to track down the best arrangements on the web, and how to shop securely and safely. You will find how to sell your own items and administrations on the web, and how to enhance pay from a blocks and-mortar business with online business. Your insight will place you in an advantageous position for business jobs that request current business mindfulness. You can concentrate from any area with a web association. Get familiar with the material whenever and at your own speed. Lifetime admittance to the course - no cutoff times. Get a perceived affirmation while finishing the course, which will improve your vocation possibilities.

Get your Award for Personal Licence Holders qualification here with us at Knight Training! The Award for Personal Licence Holders (APLH) is the prerequisite for you to get your Personal Licence, aimed at anyone who wishes to sell or authorise the sale of alcohol. The course is a legal requirement, and it basically runs through the responsibilities that one must know in order to sell alcohol in a designated premises. Here at Knight Training we welcome our customers with open arms and provide the best service possible. Why waste more time? Call us now on 01524 388279 to get your APLH today!

Level 7 Leadership and Management Online Training This Level 7 Leadership and Management will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Leadership and Management course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Level 7 Leadership and Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this course to learn how to improve your leadership and management skills. Courses are included in this Level 7 Leadership and Management Course 01: Level 7 Leadership and Management Course 02: Level 7 Life Coaching Course 03: Level 7 Diploma in Facilities Management Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Negotiation Skills Course 06: Level 5 Retail Management Course 07: Level 4 Time Management Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Communication Skills Course 11: Networking Skills Training [ Note: Free PDF certificate as soon as completing the Level 7 Leadership and Management course ] Level 7 Leadership and Management Training Detailed course curriculum of the Level 7 Leadership and Management Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Leadership and Management After completing each module of the Level 7 Leadership and Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Leadership and Management After completing the MCQ/Assignment assessment for this Level 7 Leadership and Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Leadership and Management Online Training This Level 7 Leadership and Management course is for anyone serious about their professional development. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Leadership and Management course. Requirements Level 7 Leadership and Management Training There are no specific requirements for this Level 7 Leadership and Management course because it does not require any advanced knowledge or skills. Career path Level 7 Leadership and Management Online Training Certificates Certificate of completion Digital certificate - Included

Keeping your skin healthy isn’t just about moisturisers and SPF—it’s about understanding the science behind it. This course offers a clear and focused look into the causes, symptoms and types of common skin conditions, from acne and eczema to infections and inflammatory disorders. With accurate, up-to-date information, learners will gain a solid foundation in skin structure, function and the ways our largest organ responds to both internal and external factors. Designed for individuals with an interest in dermatological wellbeing, beauty, or health care, the content is delivered entirely online and suitable for learners at any stage. Whether you're exploring a personal interest or aiming to build broader knowledge, this course is structured to be informative without drowning you in jargon. It’s all about clarity, relevance, and giving you the confidence to understand skin health with the seriousness it deserves—and just enough wit to keep things human. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Skincare and Skin Structure Module 02: Skin Nutrients Module 03: Skincare Routine and Hygiene Practices Module 04: Lifestyle Factors and Skincare Module 05: Skincare Products and Ingredients Module 06: Reducing Ageing Effects Module 07: Eczema Module 08: Keratinising and Papulosquamous Disorders Module 09: Skin Infections Module 10: Remedies for Acne Prone Skin Module 11: Seasonal Skin Care Learning Outcomes Analyse skin structures for targeted skincare. Formulate personalised skincare routines based on individual needs. Evaluate the impact of lifestyle choices on skin health. Identify and assess skincare products and ingredients effectively. Implement strategies to reduce the effects of ageing on the skin. Apply knowledge to address common skin conditions like eczema and acne. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enhance personal skincare knowledge. Beauty enthusiasts seeking in-depth understanding. Healthcare professionals expanding their expertise. Dermatology assistants looking to deepen their skills. Spa and wellness practitioners aiming for specialised knowledge. Fitness and wellness consultants desiring skin health insights. Cosmetics retail staff enhancing product knowledge. Health-conscious individuals keen on effective skincare practices. Career path Dermatology Assistant Skincare Consultant Wellness Spa Specialist Beauty and Cosmetics Advisor Fitness and Wellness Consultant Cosmetics Retail Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Give a compliment to your career and take it to the next level. This Product Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Product Management bundle will help you stay ahead of the pack. Throughout the Product Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Product Management course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Product Management Bundle Consists of the following Premium courses: Courses are included in this Product Management Bundle? Course 1: Product Management Course 2: Logistic Management Course 3: Retail Operations Training Level 3 Course 4: Sales: Psychology of Customers Course 5: Purchasing & Procurement Course - Level 3 Course 6: Line Management Course 7: Warehouse Course 8: Financial Analysis Course 9: Product Photography Course 10: Level 2 Microsoft Office Essentials Course 11: Time Management Key features of this Product Management course: This Product Management bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Product Management is entirely online 24/7 Learner support The Product Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Product Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Product Management from any place in your own time without travelling for classes. The Product Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Product Managementexpertise and essential knowledge, which will assist you in reaching your goal. Certificates after the completion of Product Management: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Product Management bundle. Requirements Our Product Management is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. There is no time limit for completing this Product Management course; it can be studied in your own time at your own pace. Career path Having this Product Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Step confidently into the world of exceptional customer service with our CPDQS Accredited Bundle Course – tailored for anyone looking to strengthen their communication finesse, conflict-handling charm, and service excellence. Whether you're responding to client queries or managing expectations, this course offers a well-rounded understanding of how to deliver support that keeps people coming back – all from the comfort of your screen. With modules designed to keep things sharp, relevant, and even a touch witty, you'll explore proven methods that elevate service delivery without sounding like a script. No fluff, no filler – just straightforward guidance rooted in what actually works. Whether you're in retail, hospitality, tech support, or floating somewhere in between, you'll walk away with solid customer insight and a confident approach to service that actually resonates. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00