Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course. Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This Course at a Glance Define health and safety and other concerned terminologies Demonstrate the various legislation that applies to Workplace Health and Safety Evaluate the statistics concerned with Workplace Health and Safety Evaluate case studies that demonstrate the importance of workplace health and safety Understand the mere concept of corporate manslaughter Understand the responsibilities of an employer and employee in ensuring health and safety in workplaces Recognise the common causes of accidents and fatalities within the workplace Understand how improper fire and electrical safety, DSE, and manual handling can account for poor health and safety in workplaces Recognise the impact of emergencies on the workplace Gain extensive knowledge about COSHH Know how Personal Protective Equipment or PPE should be used Understand what each health and safety-related sign in the workplace entails Workplace Health & Safety Training Course Overview This Workplace Health and Safety Training Course is designed to help you identify the risks present in workplaces and mitigate these hazards through proper risk assessments and preventive measures. This course will also assist in the development of a positive health and safety culture inside the company, as well as ensuring that the company fulfils its legal obligation to protect the health, safety, and welfare of its employees. The course concludes with relevant case studies that demonstrate the importance of workplace health and safety as well as the potential implications of a health and safety violation. According to the International Labour Organization (ILO), 2.3 million women and men die each year as a result of work-related accidents or diseases, which equates to almost 6000 deaths every day. Annually, there are around 340 million workplace accidents and 160 million victims of work-related illnesses in the world. Proper Workplace Health and Safety Training can help to reduce the likelihood of such workplace accidents by assisting you in ensuring that your employees know how to work properly and without endangering themselves or others. By collaborating with industry experts who lead our content development strategies and assure accuracy, our Safety and Health courses are up-to-date, relevant, and in step with the ever-changing landscape of safety subjects. Upon successful completion of this Workplace Health and Safety Training Course, you will be able to implement effective safety procedures and precautions in workplaces and examine ways to reduce the risk of injury or accident. Who should take this course? Whether you are an employer or supervisor responsible for planning, supervising or managing the health and safety of your workforces at certain workplaces or simply looking to gain knowledge and skills to keep yourself safe at work, this Workplace Health and Safety Training Course will set you up with the appropriate skills and knowledge required to implement effective preventive and control measures that ensure the health and safety at workplaces. This course is however not limited to employers, employees or a certain sector of work. It rather relates to a wide range of industries reaching every type of audience willing to acquire knowledge about maintaining health and safety in workplaces. Entry Requirements There are no academic entry requirements for this Workplace Health & Safety Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Workplace Health and Safety Training Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: What Is Health and Safety. Module 2: Case Studies Module 3: Corporate Manslaughter Module 4: Accidents Module 5: Fire, Electricity, DSE and Manual Handling Module 6: Emergencies, CoSHH, PPE and Stress Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Learn to communicate with your audience regularly with appropriate email marketing. Enrol the Aweber Training Course and explore the strategies of finding massive subscribers and sales. Aweber is an email marketing and autoresponder tool. Email marketing is one of the best ways of gaining profit. The course shows you some of the surefire methods of email marketing with Aweber. The techniques of using the service and the ways of setting up an auto-responder will be discussed in the course. The course shows you the ways of making money through email. You will learn to create a double and a single opt-in subscriber process. Throughout the course, you will also know how to develop an opt-in form for your website. Additionally, the course shows you the systems of importing an existing list from an offline source. business cards, LinkedIn contacts, etc. Next, the course teaches you how to add people to your email list and how to send a broadcast email. Shortly, the course will focus on the various potential ways of using email marketing for gaining profit by using Aweber. What you'll learn You will know how to use Aweber You will know how to send a broadcast email You will know how to set up an autoresponder You will know how to add people to your email list You will know how to make money from your email list You will know how to communicate with your audience and increase conversions You will know how to 2X your business with the power of the SOAP + SEINFELD Email Sequence Requirements You should have a subscription for Aweber or will get one Introduction 1. Promo FREE 00:01:00 2. Introduction 00:01:00 4. The Blueprint Overview 00:11:00 5. Signup for Aweber 00:01:00 6. Sign Into Aweber 00:01:00 7. Create a New Email List 00:06:00 8. Create Your First Signup Form 00:04:00 9. Customizing Your Signup Form 00:03:00 10. Signup Form Widget & Footer 00:01:00 11. ClickFunnels Autoresponder Integration 00:01:00 12. Importing Your List 00:05:00 13. Sending Broadcast Messages & Autoresponders 00:13:00 14. Segmentation & Why We Do It 00:10:00 15. List Options 00:05:00 16. Reports 00:02:00 17. Apps 00:02:00 18. Getting Help in Aweber 00:01:00 19. Copy My ClickFunnels Sales Funnel 00:03:00 Email Marketing 20. Why Email Everyday 00:03:00 21. The Value Ladder Explained 00:12:00 22. Soap Opera Sequence 00:13:00 23. Walkthrough of My SOAP Sequence 00:29:00 24. Client SOAP Sequence Example 00:11:00 25. Seinfeld Email Sequence 00:11:00 26. The Attractive Character Overview 00:10:00 27. Attractive Character II 00:18:00 Assessment
Stepping into the shoes of a site supervisor brings more than just a hard hat and clipboard—it demands vigilance, responsibility, and a sharp understanding of workplace safety. The Site Supervisor Safety Training Course is tailored to sharpen your awareness of health and safety obligations, risk control measures, and leadership accountability on construction or industrial sites. It covers everything you need to grasp the legal duties and expectations of a site supervisor—without ever needing to leave your chair. This course has been thoughtfully arranged for those overseeing teams, ensuring that safety isn't just a rule, but a mindset. You’ll gain insight into hazard awareness, incident response, safety documentation, and effective communication with workers and higher management. Whether you're new to supervision or brushing up on your knowledge, this course helps you keep sites safe, deadlines met, and headaches at bay—because when safety slips, everything else follows. Key Features The Site Supervisor Safety Training course includes the following offers: CPD Quality Standards Accredited Site Supervisor Safety Training Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Site Supervisor Safety Training. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Site Supervisor Safety Training course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Module 1 Health And Safety Foundations Module 2 Health And Safety Law Module 3 Behavioural And Occupational Safety And Health Module 4 Organising For Health And Safety Module 5 Introduction To Health And Safety In Construction Module 6 Hand And Power Tools Module 7 Risk Assessment Why This Online Course is Better for You: Unlike traditional classroom settings, our online Site Supervisor Safety Training course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Site Supervisor Safety Training course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Site Supervisor Safety Training course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Site Supervisor Safety Training course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want With this course, you will develop a high level of emotional intelligence, enabling you to navigate life challenges with grace and resilience. You will have the quality of empathy, communication and conflict resolution which help you to connect with others at a deeper level. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to emotional intelligence Realise what is the difference between EI and EQ? Get to know the advantages and disadvantages of emotional intelligence Learn about the development and function of emotion Understand the basic anatomy of the brain Get to know the myth about positive and negative emotions Learn how to measure and assess emotional intelligence. Know how to practice emotional intelligence Understand the one percent solution to develop emotional intelligence Emotional Intelligence Training Course right for you? If you are interested in detecting your pet's behaviour or understanding the message they are attempting to express to you, this extensive online animal care and psychology course is for you. This comprehensive online course is designed to equip you with the required skills and credentials to expertise as an animal psychologist or pet whisperer, providing a boost to your professionalism. Those willing to gain a comprehensive understanding of animal psychology can opt for this flexible online course. This course will provide you with a concise insight on how to understand animal behaviour, specifically the behaviour of cats, dogs and rabbits. This course will also provide you with knowledge on the importance of understanding the behaviour of your pet and the evolution of the pet. Upon successful completion of this course, you will develop the skills and knowledge required to understand pet behaviour and psychology and learn how to deal with their aggression. Emotional Intelligence Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to Emotional Intelligence Introduction to the Course Learning Outcomes of the Masterclass: Introduction to Emotional Intelligence What is Emotional Intelligence A Straightforward Definition of Emotional Intelligence What is the Difference Between EI and EQ The Thoughts of Dr. David Caruso About Emotional Intelligence Insights Into Emotions Emotions at Work Working With the Emotional Climate Giving and Receiving Feedback in an Emotionally Intelligent Manner The Advantages and Disadvantages of Emotional Intelligence Emotions How Emotions Are Viewed The Development and Function of Emotion One Minute Observation Test The Basic Anatomy of the Brain Emotions and Higher-order State The Basic Emotions Experienced and Expressed by Everyone More About Basic Emotions The Wheel of Emotions - 8 Primary Bipolar Emotions Presented in a Wheel The Expression of Emotion The Myth About Positive and Negative Emotions Understanding Emotion Identifying and Using Emotion What You Can Practically Apply From Understanding Emotional Intelligence Model Daniel Goleman's Framework of Emotional Intelligence Emotional Intelligence as a Set of Abilities More About Emotional Intelligence as a Set of Abilities What We Can Learn From the Six Seconds Model of Emotional Intelligence Measuring and Assessing Emotional Intelligence Developing Your Emotional Intelligence Emotional Intelligence Can Be Practised and Learnt Practical Hints and Tips Around Practising Emotional Intelligence The One Percent Solution to Developing Emotional Intelligence Some Do's and Don'ts Around Working With Emotional Intelligence Review of Course Learning Objectives Introduction to Emotional Intelligence Masterclass Review Who should take this course? This comprehensive emotional intelligence course is for those who are suffering from emotional issues and willing to overcome the same. Those who would like to help others suffering from the same problem can also take this popular online course. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This emotional intelligence training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Allergies can have a significant impact on a person's life. Dietary allergies cannot be cured, but knowing how to eat, order food, and shop wisely can significantly improve a person's quality of life. A critical and expanding public health concern is food allergy. Hence, it is essential that food business owners, employees, and customers understand all the aspects of Food Allergen Awareness and what they can do to make the environment as safe as possible for people with allergies. Have you given up looking for a program that can aid in your knowledge advancement and provide you with the tools necessary to meet the challenge? Do you want to start a career that most closely resembles your interests? If you answered yes, you've come to the correct place because our thoughtfully constructed Food Allergen Awareness Training course will help you move in the proper direction. Our Food Allergen Awareness Training program seeks to increase people's understanding of how a food or ingredient allergy affects customers. It explains how to ensure that clients are well-informed about their food choices. Customers must avoid allergenic foods and products to avoid allergic responses. This course will help you keep yourself and your clients safe. Our business professionals developed this detailed Food Allergen Awareness Training course to fulfil the demand of employees. It will undoubtedly improve your self-esteem, potential to commercialise yourself, and career. If you work hard enough to complete this assignment, you will continue to shine and arouse the enthusiasm of everyone you meet. By engaging in this Food Allergen Awareness Training program, you will receive appropriate guidance in the current and future workplace skill regulations. Food allergies are on the rise. We all must understand food allergies and the risks associated with eating them. That is why, whether you work in the food sector or not, you should take our course. This bundle Food Allergen Awareness Training course will assist you in dealing with food allergens regularly. If you've ever had a smidgeon of doubt, you're passing up the most important opportunities to accelerate your career path as well as yourself. This is your opportunity to show the universe your point of view and convince businesses to hire you. So, stay focused and you'll hit the top. Learning Outcomes After completing this Food Allergen Awareness Training Course, you will be able to- Examine the difference between food allergies and food intolerance to gain a better understanding of food science. Describe how to prevent allergen contamination during food preparation and operation. Describe how to mark allergens during the preparation and selling of food correctly. Describe the best practices for businesses when it comes to food allergens. Describe food allergen laws, compliance, and penalties. Find out what to do if you have an allergic reaction. Why Choose Food Allergen Awareness Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Food Allergen Awareness Training Course Complete Bundle Main Course: Food Allergen Awareness Training course GIFT COURSES Course 01: Level 2 Food Hygiene and Safety Course Course 02: Level 5 Diploma in Nutrition Course ***Other Benefits of this Course*** 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Food Allergen Awareness Training course] This Food Allergen Awareness Training course is ideal for you if you work or want to work for a food-related business that produces, sells, or serves food. The course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. You will receive a solid foundation from this course that will enable you to become a self-assured expert in food allergy awareness and to develop more advanced skills to fill in the gaps for increased effectiveness and productivity. Our Food Allergen Awareness Training course will provide you with hands-on experience and knowledge from industry scholars and specialists. Every person who handles food has a legal responsibility to ensure that the food they make, trade, or distribute is fit for human consumption. This is especially crucial to consider when feeding people who have food intolerances or allergies. As one of the leading course providers and most well-known e-learning professionals, we're dedicated to giving you the greatest learning experience possible. Become a professional too by taking this Food Allergen Awareness Training course. To thrive in today's competitive environment, you must have a specific set of skills. In this strenuous Food Allergen Awareness Training course, you will learn the most demanded skills for releasing your career and broadening your current capabilities and knowledge. That's not even the best part. Our specialists are available around the clock to answer your questions about this course and guide you through the entire learning process. So why are you still waiting? Stop squandering any more of your time. Enrol in our Food Allergen Awareness Training program immediately to get started on the path to a rewarding career! Course Curriculum of *** Food Allergen Awareness Training Course *** Module 1: Introduction What is a Food Allergen? Coeliac Disease Symptoms of an Allergic Reaction Symptoms of Anaphylaxis Food Handler Responsibilities The 14 Named Food Allergens Module 2: Consequences of Food Allergies What People can be Allergic Management and Treatment of Food Allergy Management and Treatment of Anaphylaxis Module 3: Food Allergies and Intolerance Definition of Food Intolerance Symptoms of Food Intolerance Types of Food Intolerance Difference Between an Allergy and Intolerance to Food What Causes Food Allergies and Intolerances? Diagnosed Food Intolerances Module 4: Providing Allergen Information to Consumers The UK Food Information Regulations The 14 key Allergens that must Inform Consumers The Penalties for Failure to Comply with the Regulations Module 5: Food Allergen Law and the Food Labelling Regulations General Food Safety Legislation The Food Information for Consumers (FIC) Regulation Food Labelling Regulations Prepacked Foods Foods Prepacked for direct sale (PPDS) Natasha's Law Loose Foods Distance Selling (takeaways) Module 6: Preventing Allergenic Cross Contamination HACCP Food Deliveries Food Storage Food Processing Cleaning Method Training Personal Hygiene Emergency Situations GIFT COURSES Level 2 Food Hygiene and Safety Course Module 01: Introduction to Food Hygiene Module 02: Food Safety- An Introduction Module 03: Food Hygiene and Safety Legislation in the UK Module 04: Food Safety Management (HACCP) Module 05: Nature and Origin of Food Contamination Module 06: Controlling Contamination Module 07: Bacterial Food Poisoning Module 08: Non-Bacterial Food Poisoning Module 09: Storage and Temperature Control of Foods Module 10: Cleaning and Disinfection Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Assessment Method After completing each module of the Food Allergen Awareness Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Food Allergen Awareness Training Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Food Allergen Awareness Training Course is suitable for - Students Fresh Graduates Job seekers Anyone interested in learning food allergens People who are already working in similar fields and want to expand their knowledge and skills Requirements There are no specific requirements for this Food Allergen Awareness Training Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The certification and skills you get from this Food Allergen Awareness Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high paying jobs in Food Allergen Awareness Training related sectors. Certificates Certificate of completion Digital certificate - Included
This program is designed to equip you the essential skills and knowledge needed to thrive in the dynamic world of Aviation management. Here you will learn about airport operations, airline management, aviation safety, regulatory compliance and more. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the essential aspects of airport ground handling Understand the dangerous goods and regulations related to airport Know about airport planning and development Recognise aviation law and insurance Get acquainted with airfares and airline management Learn about airline route planning, airport layout, safety, disaster management and international air laws Understand EL airport markings and signs notes Gain a comprehensive understanding of first aid and emergency handling Learn about the ramp rules and airline security Understand customer relationship management Aviation Management Training Course Overview This aviation management training online course is specially designed for those who are interested in gaining core competence to drive a successful career in the related domain. This self-paced online course will also provide you with a comprehensive understanding of airport planning and development. This aviation management training online course will also gather essential information about aviation law and insurance. You will also learn about airfares, airline management, first aid and emergency handling with this popular online course. By the end of the course, you will learn about airline route planning, airport layout, safety, disaster management and international air laws. After finishing this popular online course, you will also obtain the skills and understanding required to kickstart your career as a professional airport ground handling operator. Who should take this course? This aviation management training online course is helpful for anyone willing to gain a comprehensive understanding of airport ground management, airport security, disaster management, airline laws and more, to kickstart their career as a proficient airport ground handling operator. Entry Requirements There are no academic entry requirements for this Aviation Management Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Aviation Management Training Course Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1 Dangerous Goods and Regulations Module 2 Airport Planning and Development Module 3 Aviation Law and insurance Module 4 Air Fares and Airline Management Module 5 Airline Route Planning/ Financial Planning, Marketing, Airport layout, Safety, Disaster Management, International Air Laws Module 6 First Aid and Emergency Handling Module 7 Airport Ground Handling Module 8 Cabin Crew- First Aid, Security, Inflight Safety and Emergency Handling Module 9 Ramp Rules and Handling Module 10 Aviation Security- Airport and Airline security Module 11 Appropriate Body Language Module 12 Corporate Grooming Module 13 Interview Skills Module 14 Customer Relationship Management Module 15 Airport/ Currency Codes Module 16 EL Presentation Airside Lightings Module 17 EL Airport Markings and Signs Notes Module 18 EL Terrorism Video Airport Ground Handling -Part 1 Airport Ground Handling -Part 2 Airport Ground Handling Part- 3 Airside- Taxiway, Apron and Runway Markings copy Part -1 Airside- Taxiway, Apron and Runway Markings copy Part -2 Supplementary Resources Supplementary Resources - Aviation Management Training Assessment Assessment - Aviation Management Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Description This online GDPR Data Protection Training Course is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation. This course will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers. Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Course Overview 00:10:00 Writing a Data Privacy Plan 00:15:00 Privacy Awareness 00:30:00 Data Mapping 00:10:00 Information Request Procedure 00:15:00 Internal Data Procedures 00:10:00 Module 02 Data Security Policy 00:10:00 Personal Data Protection Policy 00:15:00 Client Privacy Policy 00:10:00 Data Breach Procedure 00:10:00 Training 00:10:00 Other Necessary Pieces 00:15:00 Mock Exam Mock Exam - GDPR Data Protection Training Course 00:20:00 Final Exam Final Exam - GDPR Data Protection Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This accounting level 1 & 2 online course is crafted by industry experts and will provide you with knowledge of the key aspects of accounting. This comprehensive online course will also help you learn the theory of constraints and throughput accounting. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of accounting Recognise the learn the theory of constraints Understand the throughput accounting Get an introduction to the lean accounting Learn lean performance measures Know how to create lean performance measure Gain an understanding of value stream management Recognise the tools of lean accounting Be able to understand transaction elimination Get an introduction to quantifying the benefits of improvement activity Develop a solid understanding of customer value Learn planning by value stream Accounting Level 1 & 2 Training Course Overview This extensive accounting level 1 & 2 online course will provide you with an introduction to lean accounting, lean performance measures and its creation. This popular online course will also help you gain an understanding of value stream management, the tools of lean accounting, transaction elimination and more. By the end of the course, you will strengthen your knowledge and understanding of the key elements of accounting and lean accounting. After finishing this popular online course, you will also gain the skills required to become an expert accountant. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Who should take this course? This accounting level 1 & 2 online course is ideal for those willing to understand the basic and advanced features of accounting. Anyone who wants to enhance their job prospects or advance their career as a confident accountant can also opt for this career-advancement online course. Entry Requirement There are no academic entry requirements for this Accounting Level 1 & 2 course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method Thisaccounting level 1 & 2 online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works The Theory of Constraints and Throughput Accounting Welcome to the Theory of Constraints, Throughput Accounting and Lean Accounting Introduction to the Theory of Constraints Introduction to Throughput Accounting Throughput Accounting The Measures and KPIs of Throughput Accounting Lean Accounting Part 1 Introduction to Lean Accounting Concepts in Lean Accounting Lean Performance Measures Creating Lean Performance Measures Lean Accounting Part 2 Introduction to Value Stream Management Managing by Value Stream Introducing the Tools of Lean Accounting Lean Decision Making - The Tools of Lean Accounting Lean Accounting and Transaction Elimination Introduction to Quantifying the Benefits of Improvement Activity Quantifying the Benefits of Improvement Lean Accounting and Customer Value Planning by Value Stream Summary and Lean Accounting Assignment Summary: What we have Learned in this Course Lean Accounting Assignment Lean Accounting Assignment Answer Thank you Supplementary Resources Supplementary Resources - Accounting Level 1 & 2 Training Course Assessment Assessment - Accounting Level 1 & 2 Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Learning Outcomes After completing this Train the Trainer Course course, learner will be able to: Gain a thorough understanding of needs assessment Gain in-depth knowledge about adult learners Understand training styles Gain a solid understanding of today's learner Know how to write instructional objectives Understand selecting, designing, and developing active-training methods Know how to create a positive learning environment Know how to use visual aids Know how to evaluate training Know how to train across cultures Understand storytelling as a training technique Know how to use technology in training Understand the business of consulting Why Choose Train the Trainer - Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Others Benefits of this Train the Trainer - Training Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Train the Trainer - Training Course] Detailed course curriculum *** Train the Trainer - Training Course *** Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method After completing each module of the Train the Trainer - Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Train the Trainer - Training Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Train the Trainer - Training Course is ideal for both existing and future instructor, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements There are no specific requirements for this Train the Trainer - Training Course because it does not require any advanced knowledge or skills. Career path The knowledge you will gain through this Train the Trainer - Training Course may lead you to a variety of career opportunities. Such as: Trainer Learning Consultant Curriculum Developer Skills Trainer Crew Trainer Training Coordinator Training Instructor Certificates Certificate of completion Digital certificate - Included