43569 Courses in Cardiff delivered On Demand

Are you looking to enhance your Diploma in Management and Leadership skills? If yes, then you have come to the right place. Our comprehensive course on Diploma in Management and Leadership will assist you in producing the best possible outcome by mastering the Diploma in Management and Leadership skills. The Diploma in Management and Leadership is for those who want to be successful. In the Diploma in Management and Leadership, you will learn the essential knowledge needed to become well versed in Diploma in Management and Leadership. Our Diploma in Management and Leadership starts with the basics of Diploma in Management and Leadership and gradually progresses towards advanced topics. Therefore, each lesson of this Diploma in Management and Leadership is intuitive and easy to understand. Why would you choose the Diploma in Management and Leadership from Compliance Central: Lifetime access to Diploma in Management and Leadership materials Full tutor support is available from Monday to Friday with the Diploma in Management and Leadership Learn Diploma in Management and Leadership skills at your own pace from the comfort of your home Gain a complete understanding of Diploma in Management and Leadership Accessible, informative Diploma in Management and Leadership learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Diploma in Management and Leadership bundle Study Diploma in Management and Leadership in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Diploma in Management and Leadership Improve your chance of gaining in demand skills and better earning potential by completing the Diploma in Management and Leadership Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Management and Leadership helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Diploma in Management and Leadership. It is also great for professionals who are already working in Diploma in Management and Leadership and want to get promoted at work. Requirements To enrol in this Diploma in Management and Leadership, all you need is a basic understanding of the English Language and an internet connection. Career path The Diploma in Management and Leadership will enhance your knowledge and improve your confidence. Operations Manager: £35,000 to £70,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Project Manager: £40,000 to £60,000 per year Business Development Manager: £30,000 to £60,000 per year Human Resources Manager: £35,000 to £55,000 per year Retail Store Manager: £20K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Pet Sitting and Dog Walking skills? If yes, then you have come to the right place. Our comprehensive course on Pet Sitting and Dog Walking will assist you in producing the best possible outcome by mastering the Pet Sitting and Dog Walking skills. The Pet Sitting and Dog Walking course is for those who want to be successful. In the Pet Sitting and Dog Walking course, you will learn the essential knowledge needed to become well versed in Pet Sitting and Dog Walking. Our Pet Sitting and Dog Walking course starts with the basics of Pet Sitting and Dog Walking and gradually progresses towards advanced topics. Therefore, each lesson of this Pet Sitting and Dog Walking course is intuitive and easy to understand. Why would you choose the Pet Sitting and Dog Walking course from Compliance Central: Lifetime access to Pet Sitting and Dog Walking course materials Full tutor support is available from Monday to Friday with the Pet Sitting and Dog Walking course Learn Pet Sitting and Dog Walking skills at your own pace from the comfort of your home Gain a complete understanding of Pet Sitting and Dog Walking course Accessible, informative Pet Sitting and Dog Walking learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Pet Sitting and Dog Walking bundle Study Pet Sitting and Dog Walking in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Pet Sitting and Dog Walking Course Improve your chance of gaining in demand skills and better earning potential by completing the Pet Sitting and Dog Walking Pet Sitting and Dog Walking Curriculum Breakdown of the Pet Sitting and Dog Walking Course Curriculum Breakdown of the Course: Module 01: Introduction to Pet Sitting Module 02: Licences and Legislation Module 03: Setting up Your Own Pet Sitting Business Module 04: Managing Your Pet Sitting Business Module 05: Getting to Know the Dogs & Puppies Module 06: Dog Walking Module 07: Getting to Know the Kittens and Cats Module 08: Learning about Birds Module 09: Specific Information on Rabbits & Guinea-Pigs Module 10: Specific Information on Ornamental Fish Module 11: Specific Information on Reptiles Module 12: Safety and Emergencies Certificate of Achievement After successfully completing this Dog Walking course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Pet Sitting and Dog Walking course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Pet Sitting and Dog Walking. It is also great for professionals who are already working in Pet Sitting and Dog Walking and want to get promoted at work. Requirements To enrol in this Pet Sitting and Dog Walking course, all you need is a basic understanding of the English Language and an internet connection. Career path The Pet Sitting and Dog Walking course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Pet Sitting and Dog Walking. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***Secure Your Future in Social Housing: Expert Knowledge Awaits*** According to a recent report by the National Housing Federation, there is a significant shortage of social housing in the UK, with an estimated need for 90,000 new social rented homes every year. This growing demand highlights the crucial role that social housing managers play in providing secure and affordable housing for countless individuals and families. This comprehensive Social Housing Management course equips you with the theoretical knowledge and understanding necessary to thrive in this rewarding career path. Learning Outcomes By the end of this course, you will be able to: Grasp the core principles of social housing and its role within the UK housing system. Effectively manage the tenant selection process, ensuring suitable placements and fostering positive landlord-tenant relationships. Implement strategies for rent collection and arrears management, maintaining financial stability within social housing properties. Oversee the maintenance, safety, and security of social housing, creating a comfortable and secure living environment for tenants. Encourage resident involvement and foster a sense of community within social housing developments. Identify and address anti-social behaviours, promoting a peaceful and harmonious living environment. This Social Housing Management course delves into six key modules, providing a well-rounded understanding of the field. Module 1: Introduction to Social Housing establishes the foundation, exploring the history, policy framework, and different types of social housing in the UK. Module 2: Tenant Selection and Tenant Management equips you with the skills to effectively assess applications, select suitable tenants, and manage tenancy agreements. Module 3: Managing Rental Income and Arrears explores strategies for rent collection, budgeting, and dealing with arrears in a professional and sensitive manner. Module 4: Maintenance, Safety, and Security of Social Housing equips you with the knowledge to oversee property maintenance, ensure adherence to safety regulations, and implement security measures. Module 5: Resident Involvement in Social Housing explores strategies for fostering resident engagement, building a sense of community, and addressing resident concerns. Module 6: Dealing with Anti-Social Behaviours equips you with the skills to identify and address anti-social behaviours, promoting a positive living environment for all residents. This course adopts a theoretical approach, providing a strong knowledge base for a successful career in social housing management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This social housing course is ideal for: Individuals seeking a career change in the social housing sector. Those who aspire to become social housing managers. Housing professionals looking to enhance their theoretical knowledge. Volunteers or charity workers supporting social housing initiatives. University graduates interested in social housing policy and management. Anyone passionate about creating positive change in the housing sector. Requirements There are no specific prerequisites for this course. However, a basic understanding of housing issues in the UK and an interest in social housing management would be beneficial. Career path A career in social housing management offers a rewarding path to make a real difference in people's lives. Here are some potential career paths: Social Housing Letting Officer Social Housing Neighbourhood Manager Tenancy Sustainment Officer Anti-Social Behaviour Officer Resident Liaison Officer Social Housing Area Manager Housing Policy Officer (Social Housing) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Understanding Display Merchandising is crucial in today's retail landscape. This course delves into the art of Merchandising, covering fundamental techniques like Retail Space Arrangements, External Aesthetics, and Interior Design tailored for retail environments. Mastery of these skills not only enhances your ability to create compelling visual displays but also boosts your employability in the UK job market, where Merchandising professionals are in high demand. According to recent data, jobs in this sector are growing by 5% annually, underscoring its importance. Learning these techniques opens doors to careers with competitive salaries, typically ranging from £20,000 to £35,000 per annum, depending on experience and location. Whether you aspire to work in fashion, home decor, or any retail sector, proficiency in Merchandising ensures you stand out. It equips you to strategically showcase products, drive sales, and innovate in visual presentation-skills applicable both professionally and in daily life, making you indispensable in the evolving retail industry landscape. Key Features: CPD Certified Display Merchandising Course Free Certificate from Reed CIQ Approved Display Merchandising Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Visual Merchandising Fundamentals Module 02: Retail Space Arrangements Module 03: External Aesthetics Module 04: Interior Design for Retail Environments Module 05: Artistry of Mannequins in Visual Presentation Module 06: Presentation Fixtures in Visual Merchandising Learning Outcomes: Grasp visual merchandising fundamentals for compelling retail display strategies. Master the art of arranging retail spaces to enhance customer engagement. Understand the impact of external aesthetics on storefront appeal and allure. Apply interior design principles to create captivating retail environments. Showcase creativity through the effective use of mannequins in visual presentations. Develop expertise in choosing and arranging presentation fixtures for optimal merchandising. CPD 10 CPD hours / points Accredited by CPD Quality Standards Display Merchandising 1:08:43 1: Module 1: Exploring Visual Merchandising Fundamentals Preview 13:49 2: Module 2: Retail Space Arrangements 08:43 3: Module 3: External Aesthetics 10:15 4: Module 4: Interior Design for Retail Environments 14:14 5: Module 5: Artistry of Mannequins in Visual Presentation 12:28 6: Module 6: Presentation Fixtures in Visual Merchandising 08:14 7: CPD Certificate - Free 01:00 Who is this course for? This Display Merchandising course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Display Merchandising. Moreover, this course is ideal for: Retail professionals seeking to enhance display and merchandising skills. Visual merchandisers aiming to refine and expand their expertise. Entrepreneurs interested in creating visually appealing retail environments. Small business owners looking to optimize their store layout and presentation. Individuals aspiring to enter the field of visual merchandising and retail design. Requirements There are no requirements needed to enrol into this Display Merchandising course. We welcome individuals from all backgrounds and levels of experience to enrol into this Display Merchandising course. Career path After finishing this Display Merchandising course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Display Merchandising are: Visual Merchandiser - £20K to 35K/year. Retail Space Planner - £25K to 40K/year. Store Designer - £22K to 38K/year. Visual Display Manager - £24K to 42K/year. Retail Interior Designer - £26K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Accounts payable and receivable manager skills? If yes, then you have come to the right place. Our comprehensive course on Accounts payable and receivable manager will assist you in producing the best possible outcome by mastering the Accounts payable and receivable manager skills. The Accounts payable and receivable manager course is for those who want to be successful. In the Accounts payable and receivable manager course, you will learn the essential knowledge needed to become well versed in Accounts payable and receivable manager. Our Accounts payable and receivable manager course starts with the basics of Accounts payable and receivable manager and gradually progresses towards advanced topics. Therefore, each lesson of this Accounts payable and receivable manager course is intuitive and easy to understand. Why would you choose the Accounts payable and receivable manager course from Compliance Central: Lifetime access to Accounts payable and receivable manager course materials Full tutor support is available from Monday to Friday with the Accounts payable and receivable manager course Learn Accounts payable and receivable manager skills at your own pace from the comfort of your home Gain a complete understanding of Accounts payable and receivable manager course Accessible, informative Accounts payable and receivable manager learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Accounts payable and receivable manager bundle Study Accounts payable and receivable manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Accounts payable and receivable manager Course Improve your chance of gaining in demand skills and better earning potential by completing the Accounts payable and receivable manager Accounts payable and receivable manager Curriculum Breakdown of the Accounts payable and receivable manager Course Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accounts payable and receivable manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Accounts payable and receivable manager. It is also great for professionals who are already working in Accounts payable and receivable manager and want to get promoted at work. Requirements To enrol in this Accounts payable and receivable manager course, all you need is a basic understanding of the English Language and an internet connection. Career path The Accounts payable and receivable manager course will enhance your knowledge and improve your confidence. Accounts Payable Manager: £30,000 to £45,000 per year Accounts Receivable Manager: £35,000 to £50,000 per year Credit Control Manager: £30,000 to £45,000 per year Financial Controller: £45,000 to £70,000 per year Treasury Manager: £40,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Beauty Therapy skills? If yes, then you have come to the right place. Our comprehensive course on Beauty Therapy will assist you in producing the best possible outcome by mastering the Beauty Therapy skills. The Beauty Therapy course is for those who want to be successful. In the Beauty Therapy course, you will learn the essential knowledge needed to become well versed in Beauty Therapy. Our Beauty Therapy course starts with the basics of Beauty Therapy and gradually progresses towards advanced topics. Therefore, each lesson of this Beauty Therapy course is intuitive and easy to understand. Why would you choose the Beauty Therapy course from Compliance Central: Lifetime access to Beauty Therapy course materials Full tutor support is available from Monday to Friday with the Beauty Therapy course Learn Beauty Therapy skills at your own pace from the comfort of your home Gain a complete understanding of Beauty Therapy course Accessible, informative Beauty Therapy learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Beauty Therapy bundle Study Beauty Therapy in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Beauty Therapy Course Improve your chance of gaining in demand skills and better earning potential by completing the Beauty Therapy Beauty Therapy Curriculum Breakdown of the Beauty Therapy Course Module 01 : Introduction to Beauty Technician Module 02 : Corrections Module 03 : Tools Module 04 : Foundations and Corrections Module 05 : Colour Module 06 : Eye Make-Up Module 07 : Makeup for Eyebrows Module 08 : Lip Make-Up Module 09 : Types of Makeup Module 10 : False Eyelashes Module 11 : Makeup for Different Ages Module 12 : Health and Safety Module 13 : Creating Your Make-Up Kit Module 14 : General Care of Hands Module 15 : Manicure Module 16 : Pedicure Module 17 : Nail Art Module 18 : Shellac and Gel Nails Module 19 : Hair Types Module 20 : How to Treat Hair Module 21 : Hair Colour and Hair Shape Module 22 : How to Wash Hair Professionally Module 24 : Styling Module 25 : Men's Hair Module 26: Up-Styling Module 27: Hair Extensions Module 28: Hairstyles CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Beauty Therapy course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Beauty Therapy. It is also great for professionals who are already working in Beauty Therapy and want to get promoted at work. Requirements To enrol in this Beauty Therapy course, all you need is a basic understanding of the English Language and an internet connection. Career path The Beauty Therapy course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Beauty Therapy. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Functional Skills Maths & English skills? If yes, then you have come to the right place. Our comprehensive course on Functional Skills Maths & English will assist you in producing the best possible outcome by mastering the Functional Skills Maths & English skills. The Functional Skills Maths & English course is for those who want to be successful. In the Functional Skills Maths & English course, you will learn the essential knowledge needed to become well versed in Functional Skills Maths & English. Our Functional Skills Maths & English course starts with the basics of Functional Skills Maths & English and gradually progresses towards advanced topics. Therefore, each lesson of this Functional Skills Maths & English course is intuitive and easy to understand. Why would you choose the Functional Skills Maths & English course from Compliance Central: Lifetime access to Functional Skills Maths & English course materials Full tutor support is available from Monday to Friday with the Functional Skills Maths & English course Learn Functional Skills Maths & English skills at your own pace from the comfort of your home Gain a complete understanding of Functional Skills Maths & English course Accessible, informative Functional Skills Maths & English learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Functional Skills Maths & English Study Functional Skills Maths & English in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Functional Skills Maths & English Course Functional Skills Maths & English Curriculum Breakdown of the Functional Skills Maths Course Module 01: Numbers and Negative Numbers Module 02: Multiples Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Curriculum Breakdown of the Functional Skills English Course Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Functional Skills Maths & English course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Functional Skills Maths & English. It is also great for professionals who are already working in Functional Skills Maths & English and want to get promoted at work. Requirements To enrol in this Functional Skills Maths & English course, all you need is a basic understanding of the English Language and an internet connection. Career path The Functional Skills Maths & English course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Functional Skills Maths & English. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

[Updated 2024] British people are officially too busy to clean their homes in the 21st century. Thus, with 1 in 3 households now employing a cleaner, the demand for cleaners over the past decade has been huge! So, if you want to enter the cleaning industry, it's the right time. The average cleaner salary in the United Kingdom is £21,842 per year or £11.20 per hour. Entry-level positions start at £20,755 per year, while most experienced workers make up to £27,300 per year. Most importantly, there are noentry requirements in the cleaning sector, but you'll need to show employers that you're reliable and can do the job. That's where we can help you with this online Cleaning training. Learning Outcomes: Understand the foundational aspects of cleaning jobs. Differentiate between diverse cleaning tasks. Grasp the specifics of equipment, products, and attire. Learn the essentials of home and commercial kitchen sanitation. Understand non-routine waste management. Gain insights into business planning for a cleaning venture. Master the art of customer satisfaction and staff management. Gifts: Course 01: UK Cleaning Jobs Course 02: Carpet Cleaner Training 3 PDF Cetificate Cleaning Course Curriculum Breakdown Advanced Diploma in Cleaning at QLS Level 7 Course Module 01: An Introduction to the Job Module 02: The Diversity of The Jobs Module0 3: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cleaning. Requirements To enrol in this Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path The Cleaning course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Cleaning. Cleaner/Janitor: £17K to £22K per year Housekeeping Supervisor: £20K to £30K per year Facilities Manager: £30K to £45K per year Environmental Services Technician: £18K to £25K per year Health and Safety Inspector: £25K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £129 Delivery Charge: Inside UK: Free Outside UK: £9.99

Are you looking to enhance your Data Analysis with Excel skills? If yes, then you have come to the right place. Our comprehensive course on Data Analysis with Excel will assist you in producing the best possible outcome by mastering the Data Analysis with Excel skills. The Data Analysis with Excel is for those who want to be successful. In the Data Analysis with Excel, you will learn the essential knowledge needed to become well versed in Data Analysis with Excel. Our Data Analysis with Excel starts with the basics of Data Analysis with Excel and gradually progresses towards advanced topics. Therefore, each lesson of this Data Analysis with Excel is intuitive and easy to understand. Why would you choose the Data Analysis with Excel from Compliance Central: Lifetime access to Data Analysis with Excel materials Full tutor support is available from Monday to Friday with the Data Analysis with Excel Learn Data Analysis with Excel skills at your own pace from the comfort of your home Gain a complete understanding of Data Analysis with Excel Accessible, informative Data Analysis with Excel learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Data Analysis with Excel bundle Study Data Analysis with Excel in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Data Analysis with Excel Improve your chance of gaining in demand skills and better earning potential by completing the Data Analysis with Excel Data Analysis with Excel Curriculum Breakdown of the Data Analysis with Excel Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Working with Lists Sort Data Filter Data Query Data with Database Functions Outline and Subtotal Data Analyzing Data Apply Intermediate Conditional Formatting Apply Advanced Conditional Formatting Visualizing Data with Charts Create Charts Modify and Format Charts Use Advanced Chart Features Using PivotTables and PivotCharts Create a PivotTable Analyze PivotTable Data Present Data with PivotCharts Filter Data by Using Timelines and Slicers Working with Multiple Worksheets and Workbooks Use Links and External References Use 3-D References Consolidate Data Using Lookup Functions and Formula Auditing Use Lookup Functions Trace Cells Watch and Evaluate Formulas Automating Workbook Functionality Apply Data Validation Search for Invalid Data and Formulas with Errors Work with Macros Creating Sparklines and Mapping Data Create Sparklines MapData Forecasting Data Determine Potential Outcomes Using Data Tables Determine Potential Outcomes Using Scenarios Use the Goal Seek Feature Forecasting Data Trends CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Data Analysis with Excel helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Data Analysis with Excel. It is also great for professionals who are already working in Data Analysis with Excel and want to get promoted at work. Requirements To enrol in this Data Analysis with Excel, all you need is a basic understanding of the English Language and an internet connection. Career path The Data Analysis with Excel will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Data Analysis with Excel. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.