620 Courses in Cardiff delivered On Demand

Learning how to effectively plan and execute on marketing campaigns with the Marketing Planner Course. In this course you will learn; the importance of marketing planning in alignment with business operations and how marketing and sales correlate. You will learn how to research and plan campaigns, as well as reporting on the delivery of each campaign. The Marketing Planner Course covers; marketing research and planning, buying and reporting. Learning Outcomes of The Marketing Planner Course Learn how to plan your company's marketing efforts effectively. Develop key research skills that will help you improve your market planning Discover how to report on the delivery of your marketing campaigns Learn how to create messaging that reflects your marketing campaign Learn about the process of media buying and how this compliments your marketing campaign Discover effective strategies for improving consumer buy-in to your product and marketing material Understand the process of 'sales' with regards to marketing campaigns Learn how customers should be 'communicated with'. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 00:30:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 00:30:00 Introduction to Marketing Module One - Getting Started 01:00:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Marketing Planner Course - Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:00:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Recommended Reading Recommended Reading : Marketing Planner Course 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview 🚧 Unlock a Safe and Thriving Work Environment with Our Occupational Health and Safety Course! 🚀 Are you ready to elevate your career to new heights while ensuring the safety and well-being of your colleagues and workplace? Look no further! Our comprehensive Occupational Health and Safety Course is your ticket to mastering the essential skills and knowledge needed to create a secure and healthy work environment. ️ Why Occupational Health and Safety Matters ️ In today's fast-paced and dynamic work environments, prioritizing occupational health and safety isn't just a legal obligation-it's a moral imperative. Businesses that neglect safety protocols risk facing severe consequences, including legal liabilities, financial losses, and, most importantly, harm to employees. By investing in proper training, individuals and organizations can mitigate risks, prevent accidents, and foster a culture of safety and well-being.   📚 What You'll Gain from Our Course 📚   📣 Frequently Asked Questions (FAQs) 📣 Q: What is Occupational Health and Safety (OHS)? A: Occupational Health and Safety (OHS) refers to the practice of ensuring the health, safety, and welfare of individuals engaged in work or employment. It involves identifying and addressing workplace hazards, implementing safety measures, and complying with relevant regulations to prevent accidents, injuries, and illnesses. Q: Why is Occupational Health and Safety important? A: Occupational Health and Safety is important for several reasons. Firstly, it helps protect the physical and mental well-being of employees, reducing the risk of work-related injuries and illnesses. Secondly, it enhances productivity and efficiency by creating a safe and conducive work environment. Lastly, it ensures compliance with legal requirements and helps organizations avoid costly penalties and liabilities associated with workplace accidents. Q: Who should take an Occupational Health and Safety course? A: Occupational Health and Safety courses are suitable for a wide range of professionals across industries, including safety officers, human resources managers, facility managers, operations supervisors, health and safety consultants, and small business owners. Anyone responsible for workplace safety or seeking to establish a career in occupational health and safety can benefit from such training. Q: What will I learn in an Occupational Health and Safety course? A: In an Occupational Health and Safety course, you will learn essential concepts, regulations, and best practices related to workplace safety. Topics typically covered include hazard identification, risk assessment, safety legislation, emergency response procedures, safety management systems, and workplace ergonomics. Q: How will completing an Occupational Health and Safety course benefit my career? A: Completing an Occupational Health and Safety course can benefit your career in several ways. It enhances your knowledge and skills in safety management, making you a valuable asset to employers. It also increases your employability and opens up opportunities for advancement in roles such as safety manager, occupational health specialist, compliance officer, and risk analyst. Q: Is certification required to work in Occupational Health and Safety? A: While certification is not always mandatory, it is highly recommended for professionals working in Occupational Health and Safety. Certification demonstrates your competence and commitment to workplace safety, increasing your credibility and marketability in the field. Many employers prefer to hire certified individuals for roles involving safety management and compliance. 📣 Frequently Asked Questions (FAQs) 📣 Q: What is Occupational Health and Safety (OHS)? A: Occupational Health and Safety (OHS) refers to the practice of ensuring the health, safety, and welfare of individuals engaged in work or employment. It involves identifying and addressing workplace hazards, implementing safety measures, and complying with relevant regulations to prevent accidents, injuries, and illnesses. Q: Why is Occupational Health and Safety important? A: Occupational Health and Safety is important for several reasons. Firstly, it helps protect the physical and mental well-being of employees, reducing the risk of work-related injuries and illnesses. Secondly, it enhances productivity and efficiency by creating a safe and conducive work environment. Lastly, it ensures compliance with legal requirements and helps organizations avoid costly penalties and liabilities associated with workplace accidents. Q: Who should take an Occupational Health and Safety course? A: Occupational Health and Safety courses are suitable for a wide range of professionals across industries, including safety officers, human resources managers, facility managers, operations supervisors, health and safety consultants, and small business owners. Anyone responsible for workplace safety or seeking to establish a career in occupational health and safety can benefit from such training. Q: What will I learn in an Occupational Health and Safety course? A: In an Occupational Health and Safety course, you will learn essential concepts, regulations, and best practices related to workplace safety. Topics typically covered include hazard identification, risk assessment, safety legislation, emergency response procedures, safety management systems, and workplace ergonomics. Q: How will completing an Occupational Health and Safety course benefit my career? A: Completing an Occupational Health and Safety course can benefit your career in several ways. It enhances your knowledge and skills in safety management, making you a valuable asset to employers. It also increases your employability and opens up opportunities for advancement in roles such as safety manager, occupational health specialist, compliance officer, and risk analyst. Q: Is certification required to work in Occupational Health and Safety? A: While certification is not always mandatory, it is highly recommended for professionals working in Occupational Health and Safety. Certification demonstrates your competence and commitment to workplace safety, increasing your credibility and marketability in the field. Many employers prefer to hire certified individuals for roles involving safety management and compliance. Course Curriculum Module 01 What is Construction Management Module 01 What is Construction Management 00:00 Module 02 Construction Operations and Job Site Management Module 02 Construction Operations and Job Site Management 00:00 Module 03 Project Performance, Quality _ Safety Module 03 Project Performance, Quality _ Safety 00:00 Module 04 Health and Safety Management Module 04 Health and Safety Management 00:00 Module 05 Engineering Safety Module 05 Engineering Safety 00:00 Module 06 Fire and Electrical Safety Module 06 Fire and Electrical Safety 00:00 Module 07 Occupational Health and Personal Protective Equipment Module 07 Occupational Health and Personal Protective Equipment 00:00

Description: You live and work at the forefront of information security. Every day malicious hackers grow smarter. You always have to stay one step ahead to keep your company safe. This course will be very beneficial for you in that case. This Functional Skills - Maths (Level 3)  covers everything you need to know about becoming a Certified Information Systems Security Professional. Here will learn about security and risk management, asset security, security engineering, communication and network security, identity and access management, security assessment and testing, security operations, and software development security. This cybersecurity certification is an elite way to demonstrate your knowledge, advance your career and become a member of a community of cybersecurity leaders. It shows you have all it takes to design, engineer, implement and run an information security program. So, are you up for the challenge? If yes, then you get this course to become more skilled and an expert. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Functional Skills - Maths (Level 3) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Functional Skills - Maths (Level 3)  is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Content Ratio and Proportion Lecture 1 Introduction 00:02:00 Lecture 2 Multiplying any digit number by 11, 22, and 33 00:09:00 Lecture 3 Integers and ordering of integers 00:06:00 Lecture 4 Addition and Subtractions of Integers 00:07:00 Lecture 5 Operations on Integers 00:04:00 Lecture 6 Multiplication and Division of Integers 00:04:00 Lecture 7 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Lecture 8 Complete knowledge about factors and multiples 00:06:00 Lecture 9 Divisibility tests for 2,3,4,5,6 00:07:00 Lecture 10 Divisibility rules 7,8,9,10,11 00:06:00 Lecture 11 Prime Factorization 00:06:00 Lecture 12 Highest Common Factor HCF 00:10:00 Lecture 13 Least Common Multiple LCM 00:16:00 Lecture 14 Relation between LCM and HCF 00:04:00 Factors Lecture 15 Classification of Fractions 00:04:00 Lecture 16 Convert mixed to improper and improper to mixed fractions 00:03:00 Lecture 17 Equivalent Fractions 00:04:00 Lecture 18 Comparing Fractions after converting to like fractions 00:09:00 Lecture 19 Reducing a fraction to lowest term1 00:04:00 Lecture 20 Addition and subtraction OF fractions 00:08:00 Lecture 21 Multiplication and division of fractions 00:11:00 Lecture 22 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Lecture 23 BODMAS and rules to remove brackets 00:03:00 Lecture 24 Simplify expressions using BODMAS rules 00:05:00 Lecture 25 Simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbersFractions Lecture 26 Decimal numbers in relation to fractions 00:08:00 Lecture 27 Like and unlike Decimals 00:05:00 Lecture 28 Ordering of Decimal numbers 00:10:00 Lecture 29 Addition and subtraction of Decimal 00:07:00 Lecture 30 Multiplication of Decimal 00:03:00 Lecture 31 Division of Decimal 00:05:00 Rational Numbers Lecture 32 Rational number 00:02:00 Lecture 33 Representation of Rational Numbers on Number line 00:04:00 Lecture 34 Determining which fraction is terminating or non terminating 00:05:00 Lecture 35 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Lecture 36 Rounding to whole number 00:06:00 Lecture 37 Rounding to required number of decimals (1 d.p. ) 00:05:00 Lecture 38 rounding to significant digits 00:07:00 Lecture 39 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Lecture 40 Estimation 00:05:00 Lecture 41 Scientific Notation 00:07:00 Lecture 42 Operation on numbers when they are in scientific notation 00:06:00 Percentage Lecture 43 Percentage to fraction and fraction to percentage 00:06:00 Lecture 44 Percentage of a quantity and conversation to decimal 00:06:00 Lecture 45 Expressing one quantity as percentage of another quantity 00:06:00 Lecture 46 Finding increase decrease percent 00:05:00 Lecture 47 Uses of percentages-Word Problems 00:09:00 Ratio and Proportion Lecture 48 Ratio- How to express as simple ratio1 00:09:00 Lecture 49 How to compare Ratios 00:04:00 Lecture 50 Word problems on finding ratios 00:07:00 Lecture 51 To divide a given quantity into a given Ratio 00:11:00 Lecture 52 Proportion 00:04:00 Lecture 53 Practice problems on Proportion 00:06:00 Lecture 54 Continued proportion 00:06:00 Integers ( Directed Numbers) Lecture 55 Direct Variation ( or proportion) 00:04:00 Lecture 56 Problems based on Direct proportion 00:10:00 Lecture 57 Inverse Variation ( or proportion) 00:10:00 Lecture 58 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Lecture 59 Basics - Profit and Los 00:04:00 Lecture 60 More practice problems on Profit & Loss 00:06:00 Lecture 61 Selling price formula and Problems1 00:04:00 Lecture 62 Cost price formula and Problems 00:03:00 Lecture 63 Higher problems on Profit and Loss 00:08:00 Lecture 64 Basics - Discount 00:05:00 Lecture 65 Practice problems on Discount 00:04:00 Lecture 66 Tax 00:06:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Since ancient times, ceramic has been an integral part of the artistic expression. Learn how to create breathtaking sculptures and pottery item with this ancient form of art with our Pottery And Sculpting course. This course introduces you to the tools and materials used in ceramic pottery and sculpting. The modules will teach you wheel-throwing and hand-building techniques. Then, you will learn the strategies of surface decorations and texture creation. In addition, you will learn the techniques of grazing and firing. Finally, the course will teach you the process of conducting kiln operations and safety management in the studio. So, if you are ready to embark on this artistic journey join now and start learning! Course Preview Learning Outcomes Familiarise yourself with the tools and materials used for ceramic pottery Learn a wide range of hand-building techniques Enhance your knowledge and understanding of wheel-throwing Grasp techniques for surface decorations and texture building Know the process of grazing and firing Build your expertise in kiln operations Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Sculpting Pottery Kiln operations Who Should Take this Pottery And Sculpting Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Pottery And Sculpting course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Pottery And Sculpting course will equip you with effective skills and abilities and help you explore career paths such as  Artists Pottery Instructor Sculptor Potter Module 01: Introduction to Ceramics Introduction to Ceramics 00:13:00 Module 02: Types of Clay and Materials Types of Clay and Materials 00:14:00 Module 03: Hand-building Techniques Hand-building Techniques 00:15:00 Module 04: Wheel Throwing Wheel Throwing 00:13:00 Module 05: Surface Decoration and Texture Surface Decoration and Texture 00:15:00 Module 06: Glazing and Firing Glazing and Firing 00:15:00 Module 07: Ceramic Sculpture Ceramic Sculpture 00:14:00 Module 08: Ceramic Art and Design Ceramic Art and Design 00:14:00 Module 09: Kiln Operation and Studio Safety Kiln Operation and Studio Safety 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Build the financial and accounting skillset needed to rise to an executive level of responsibility and earning power. Financial management is an essential part of any successful business. The Financial Management and Business Accounting Diploma focuses on specialist modules including financial accounting, management accounting, business finance, financial management, strategic management accounting and international financial reporting. If you are looking forward to advancing your career and move toward an organizational leadership position, this Financial Management and Business Accounting Diploma will help you build the skills you'll need to make high-level decisions that impact your organization's current operations and financial future. The course will equip you with the potential to become a senior manager, administrator or executive in business management, accounting and finance, in commercial and public organisations. This course will teach the framework of managing business finances. It can also be the first step to qualification as an accountant. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Financial Management and Business Accounting Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Financial Management and Business Accounting Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Personal Finance Calculations Personal Finance Introduction FREE 00:01:00 Calculating Your Net Worth 00:01:00 Calculating Your Real Hourly Wage 00:02:00 Expenses for Life Energy 00:02:00 Calculating a Monthly Budgeting 00:05:00 Saving for Retirement Paying Off Debt 00:02:00 Build an Emergency Fund 00:02:00 Personal Savings 00:04:00 401K Basics 00:03:00 Asset Allocation 00:04:00 Investment Strategies 00:02:00 Advice on Financial Advisors 00:01:00 3h- Questions About Investing 00:15:00 Building Credit to Buy a Home FICO Score 00:09:00 Starting Credit 00:03:00 Increasing Credit Score 00:02:00 Owning vs. Renting 00:02:00 Types of Mortages 00:03:00 Personal Finance Guides for Beginners Advice to Teenagers 00:04:00 Guide to Buying a Car 00:05:00 Professional Bookkeeper Introduction Professional Bookkeeper FREE 00:09:00 Introduction to Accounting and Business Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 Analyzing Transactions The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Entering Information - Posting Entries Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 Adjusting Process The Purpose of the Adjusting Process 00:15:00 Adjusting Entries Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet Preparing a Worksheet 00:06:00 Financial Statements The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Completing the Accounting Cycle Temporary vs. Permanent Accounts 00:19:00 The Accounting Cycle Illustrated Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year Fiscal Year 00:09:00 Spreadsheet Exercise Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Assessment Assignment - Financial Management and Business Accounting Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre Training is a comprehensive course designed to provide you with the skills and knowledge to thrive in a customer-centric environment. The course explores the fundamentals of call centre operations and the nuances of the agent-customer relationship. It offers in-depth insights into telephone etiquette, effective communication strategies and negotiation techniques. Call Centre Training also covers the management of difficult customers and introduces key performance indicators essential for benchmarking performance. With a unique blend of theoretical knowledge, this course sets the stage for you to excel in the dynamic world of call centres.

Call Centre Training is a comprehensive course designed to provide you with the skills and knowledge to thrive in a customer-centric environment. The course explores the fundamentals of call centre operations and the nuances of the agent-customer relationship. It offers in-depth insights into telephone etiquette, effective communication strategies and negotiation techniques. Call Centre Training also covers the management of difficult customers and introduces key performance indicators essential for benchmarking performance. With a unique blend of theoretical knowledge, this course sets the stage for you to excel in the dynamic world of call centres.

In the bustling heart of every restaurant, the unsung heroes are the kitchen porters - the vital link in ensuring a smoothly operating kitchen. Our Kitchen Porter course empowers you with the knowledge and skills to excel in this pivotal role. Dive into the world of kitchen operations and discover how you can become the linchpin of culinary excellence. Throughout this course, you'll explore the ins and outs of kitchen porter responsibilities, from mastering the use of tools and equipment to maintaining impeccable cleanliness and sanitation standards. Safety is paramount, and you'll learn how to create a secure kitchen environment for all. Moreover, delve into the principles of HACCP, a critical component of food safety, and understand how they are applied in a kitchen setting.

Middle managers are the backbone of any organisation. They are responsible for executing the vision and strategy of senior management, as well as managing the day-to-day operations and activities of their teams. However, middle managers often face a lot of pressure and stress from both above and below. They have to balance the expectations and demands of senior management, customers, and employees, while also dealing with complex problems, conflicts, and changes.    How can middle managers cope with these challenges and perform their roles effectively and efficiently? This course will provide you with the answers. You will learn how to manage middle managers in a way that enhances their productivity, creativity, and satisfaction. You will also learn how to develop your own skills and competencies as a middle manager, as well as how to groom, coach, and mentor other middle managers. By the end of this course, you will be able to manage middle managers with confidence and competence.

🌟 Unlock the Secrets to Success with 'Profitable Insights in Brief' Course! 🚀   Ready to elevate your business acumen and boost your profits? Discover the power of concise yet impactful knowledge with our exclusive online course - 'Profitable Insights in Brief.'   🔍 What's Inside? In this dynamic course, you'll gain access to a treasure trove of invaluable insights distilled into easily digestible modules. Here's what awaits you: Strategic Bite-Sized Lessons: Dive into focused lessons crafted by industry experts, offering practical strategies and actionable tips. Proven Business Techniques: Learn time-tested methodologies to enhance your decision-making, streamline operations, and maximize profitability. Efficiency Unleashed: Uncover shortcuts and efficiency hacks that save time and resources, propelling your business forward. Case Studies & Real-Life Scenarios: Gain inspiration from real-world success stories and apply their principles to your own ventures. Interactive Learning: Engage in interactive exercises, quizzes, and discussions to solidify your understanding and retention of key concepts.   🎓 Who Is This For? Entrepreneurs, business owners, professionals, and anyone seeking to uplevel their business game will benefit from this course. Whether you're a startup enthusiast or a seasoned entrepreneur, 'Profitable Insights in Brief' is your gateway to success.   Why Choose Us? ✅ Expert-Led Curriculum: Learn from industry leaders and experienced professionals. ✅ Flexibility & Convenience: Study at your pace, anytime, anywhere, and on any device. ✅ Practical & Actionable: Gain insights you can immediately apply to drive real results. ✅ Lifetime Access: Enjoy unlimited access to the course content and updates. Course Curriculum