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1162 Courses in Cardiff delivered On Demand

Surviving Small Business in Pandemic & Recession

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Surviving Small Business in Pandemic & Recession
Delivered Online On Demand4 hours 32 minutes
£25

CRM - CPD Accredited

4.9(27)

By Apex Learning

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

CRM - CPD Accredited
Delivered Online On Demand
£45

Food Hygiene and Safety Level 2 & 3 - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

Step into the essentials of food safety with our Food Hygiene and Safety Level 2 & 3 - CPDQS Accredited Bundle Course. Designed to suit a wide range of learners, this online bundle offers a well-rounded understanding of food hygiene protocols, contamination control, and hazard management. From the basics in Level 2 to more advanced insights in Level 3, you’ll explore the key principles and legal duties needed to maintain high standards in any food-handling environment—without ever needing to step outside your door. Whether you're just starting your career or sharpening your knowledge, this course bundle keeps things clear, structured, and refreshingly free of waffle. With up-to-date guidance and engaging content that doesn’t put you to sleep, it's ideal for those working in catering, hospitality, manufacturing, or food retail. And yes, it's fully online—study at your own pace, without compromising on quality or professionalism. Sensible, straightforward, and to the point—just how food safety should be. Key Features of Food Hygiene and Safety Bundle CPD Accredited Food Hygiene and Safety Course Instant PDF certificate Fully online, interactive Food Hygiene and Safetycourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Food Hygiene and Safety Bundle course to excel! To become successful in your profession, you must have a specific set of Food Hygiene and Safety skills to succeed in today's competitive world. In this in-depth Food Hygiene and Safetytraining course, you will develop the most in-demand Food Hygiene and Safety skills to kickstart your career, as well as upgrade your existing knowledge & skills. Food Hygiene and Safety Curriculum Course 01: Level 1 Food Hygiene and Safety Certificate Course 02: Level 2 Food Safety Course 03: Level 3 Food Safety Management Certificate Course 04: HACCP Level 2 Course 05: HACCP Training For Catering & Retail Course 06: Achieving Food Hygiene Rating Level 5 Course 07: TACCP Level 2 Food Safety Certificate Course 08: Food Allergens For Business Course 09: Food Safety and Allergenic Hazards Course 10: Essential Law & Safety Measures in Food Business Course 11: Food Labelling Regulations Training Course 12: Catering Management Course 13: Restaurant Management Course 14: Hospitality and Event Management Course 15: Personal Hygiene Course Course 16: Food Technology Course 17: Food Microbiology Course 18: Food & Beverage Course 19: Cleaning Supervisor Level 5 Course 20: Oven Cleaning Training Course Accreditation This Food Hygiene and Safety bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Food Hygiene and Safety course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Food Hygiene and Safety basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Food Hygiene and Safety Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Food Hygiene and Safety Level 2 & 3 - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Information and Communication Technology (ICT)

By The Teachers Training

Information and Communication Technology (ICT) is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Information and Communication Technology (ICT) and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction 00:06:00 What is ICT? 00:05:00 Hardware and Software 00:08:00 Information Processing Cycle 00:05:00 Software Explained 00:06:00 Human-Computer -Interface 00:07:00 Section 02: Impact of Emerging Technologies Introduction-Impact of Emerging Technology 00:01:00 Artificial intelligence 00:03:00 Biometrics 00:03:00 Vision enhancement 00:02:00 Robotics 00:03:00 Quantum cryptography 00:03:00 Computer-assisted translation 00:02:00 3D and holographic imaging 00:03:00 Virtual reality 00:06:00 Section 03: Types of Input Devices Types of Input Devices - Introduction 00:02:00 Manual input 00:07:00 Pointing devices 00:12:00 Inputting Images Devices 00:08:00 Inputting Sound & Music Devices 00:05:00 Direct input systems 00:07:00 Direct Input systems Part-2 00:05:00 Direct Input Systems Part-3 00:06:00 Direct Input Systems devices. Part-4 00:04:00 Sensors 00:05:00 Section 04: Types of Output Devices Types of Input Devices - Introduction 00:02:00 Monitors 00:06:00 Printers 00:08:00 Plotters 00:03:00 3D Printers 00:04:00 Speakers 00:02:00 Control Devices 00:06:00 Section 05: Storage Devices and Media Types of Storage Devices and Media 00:06:00 Magnetic Media 00:06:00 Optical media 00:10:00 Solid-State media 00:04:00 Backups 00:02:00 Section 06: Networks WHAT IS COMPUTER COMMUNICATION? 00:02:00 What is a computer network? 00:07:00 Types of NETWORK- Local Area Network 00:07:00 Wide Area Network 00:07:00 Bluetooth and WI-FI in Networks 00:07:00 Network Hardware 00:03:00 Network Switch 00:05:00 Network Bridge 00:02:00 Networking Hardware Router 00:05:00 Modem 00:04:00 Network Cables 00:03:00 How to set up a small network? 00:07:00 Section 07: Database What is a Database? 00:03:00 Database File 00:04:00 Database Types 00:09:00 Using Database 00:06:00 Data validation and verification 00:10:00 Section 08: Expert Systems What is an expert system? 00:10:00 Section 09: ICT Applications Applications in Banking: ATM, Electronic Fund Transfer 00:04:00 Applications in Banking: Internet Banking Telephone Banking 00:04:00 Applications in Banking: Cheque Clearing 00:05:00 RETAIL INDUSTRY Applications: POS 00:05:00 Retail: Stock Control 00:04:00 Retail: Automatic Reordering of Stock 00:03:00

Information and Communication Technology (ICT)
Delivered Online On Demand5 hours 9 minutes
£27.99

Level 3 Procurement, Purchasing & Supply Chain Management Diploma

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Ever wondered how goods get from factories to your doorstep? According to the Chartered Institute of Procurement & Supply (CIPS), the UK procurement and supply chain sector employs over 1.2 million people. This vast and ever-growing field offers exciting career opportunities for individuals with the right skills and knowledge. This Level 3 Procurement, Purchasing & Supply Chain Management Diploma bundle provides a structured learning pathway that equips you with the essential knowledge and skills needed to thrive in various roles within the procurement and supply chain sector. This training bundle will equip you with a thorough understanding of every step involved in getting a product from conception to the customer. You'll explore areas like strategic sourcing and international trade. By the course's end, you'll be able to identify cost-saving opportunities, streamline operations, and ensure quality throughout the supply chain. This Purchasing & Procurement at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Level 3 Procurement, Purchasing & Supply Chain Management Diploma Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Purchasing & Procurement at QLS Level 5 Course 02: Supply Chain Management Course 03: Material Management Course 04: Diploma in Operations Management Course 05: Logistics Management Course 06: Port Management Diploma Course 07: Transport and Logistics Management Course 08: Product Management Course 09: Lean Process and Six Sigma Training Course Course 10: Import/Export Processing Course 11: Cost Control Process and Management Course 12: Good Manufacturing Practices (GMP) Certification Course Course 13: Quality Assurance (QA) Manager Diploma Course 14: Purchase Ledger Training Course 15: Cost Control Process and Management Course 16: Retail Management Skills Course 17: Retail Assistant Course 18: Store Assistant Course 19: Manual Handling Training Course 20: Business Law Give your career a boost by enrolling today! Learn in-demand skills that are highly sought after by businesses across various industries. Learning Outcomes of Procurement, Purchasing & Supply Chain Management Gain a comprehensive understanding of procurement and purchasing processes. Develop expertise in logistics and supply chain management. Learn how to optimize inventory levels and reduce costs. Implement quality control measures to ensure product and service excellence. Master lean process and Six Sigma methodologies for continuous improvement. Gain the knowledge and skills required for a successful career in procurement, purchasing, or supply chain management. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Procurement Get a free student ID card with Procurement Training program (£10 postal charge will be applicable for international delivery) The Procurement is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Procurement course materials The Procurement comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Purchasing & Procurement at QLS Level 5 Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08 : The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement Course 02: Supply Chain Management Module 01: An Overview Of Supply Chain Management Module 02: Role Of Logistics Of Supply Chain Module 03: Customer Response Principles And Systems Module 04: Supply Chain System And Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies For Supply Chain Module 07: Warehouse Management And Operations Module 08: Supply Chain Design And Monitoring Module 09: Supply Chain Network And Evaluating Module 10: Supply Chain Planning And New Business Concepts Module 11: Aligning Your Supply Chain Process With Your Business Course 03: Material Management Module 01: Introduction To Material Management Module 02: Purchasing And Supply Chain Management Module 03: Inventory Management, Planning And Control Module 04: Stores Management And Control Module 05: Forecasting Module 06: Material Requirements Planning Module 07: Materials Handling =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Procurement and purchasing professionals. Supply chain management aspirants. Operations and logistics managers. Quality assurance and compliance officers. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Procurement Manager Supply Chain Analyst Logistics Coordinator Quality Assurance Specialist Operations Manager Compliance Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Purchasing & Procurement at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Level 3 Procurement, Purchasing & Supply Chain Management Diploma
Delivered Online On Demand5 days
£109

Duty manager Training Course

5.0(2)

By Training Express

Step into the shoes of a duty manager without ever stepping out your door. This online course is tailored for those looking to sharpen their leadership skills, polish their decision-making, and truly understand what it means to hold the reins when it matters most. Whether you're supervising a bustling hospitality venue or overseeing a fast-paced retail environment, this training is designed to help you manage with confidence, clarity and a calm head when things get lively. With modules focused on communication, conflict handling, operational know-how, and team leadership, you'll gain the knowledge you need to lead from the front—even if you're logging in from the back office. Our content is built for the modern professional: concise, engaging, and ready when you are. No fluff, no filler—just straight-talking training that delivers what matters. If you’re ready to take charge like you mean it, this course is your next step. Key Features of Duty manager Bundle CPD Accredited Duty manager Course Instant PDF certificate Fully online, interactive Duty managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Duty manager Bundle course to excel! To become successful in your profession, you must have a specific set of Duty manager skills to succeed in today's competitive world. In this in-depth Duty managertraining course, you will develop the most in-demand Duty manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. Duty manager Curriculum Course 01: Service Manager Course 02: Team Leader & Management Training Course 03: Operations Management - Advanced Diploma Course 04: Customer Service Course 05: Facilities Management and Workplace Services Course 06: Workplace Communication Management Course 07: Compliance and Risk Management Course Course 08: Retail Management Course 09: Level 3 Health & Safety In The Workplace Training Course 10: Facilitating High Performing Meetings Accreditation This Duty manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Duty manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Duty manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Duty manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Duty manager Training Course
Delivered Online On Demand1 hour
£49

Customer Service Diploma Level 2 & 3

5.0(2)

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

Diploma in Sales Management

5.0(5)

By Online Training Academy

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma in Sales Management
Delivered Online On Demand2 hours 9 minutes
£10

Non-Sterile Compounding Preparations

By iStudy UK

If you're interested in career advancement and taking advantage of all the opportunities that a profession of medicine has to offer, start by obtaining your accredited certificate with us. This Non-Sterile Compounding Preparations course is designed to help you in becoming a qualified compounding pharmacy technician. Through this course, you'll learn everything from the basic concept of pharmaceutical compounding to how to differentiate sterile from non-sterile compounding, various methods for non-sterile pharmaceutical compounding and much more. You'll enhance your understanding of non-sterile Pharmaceutical Products Compounding, following with define USP 795, USP 797 and USP 800 General Chapters, understand simple non-sterile compounding and measure as well as learn to blend the ingredients, how to mark the finished drug product, identify expiration dates, and so on. What you'll learn Understand basic concept of pharmaceutical compounding Define USP 795, USP 797 and USP 800 General Chapters Differentiate sterile from non-sterile compounding Understand USP 795 General Chapter - Nonsterile Pharmaceutical Products Compounding Learn techniques for non-sterile pharmaceutical compounding Requirements MUST HAVE basic knowledge of the pharmacy industry and different pharmacy settings A retail pharmacy experience, an advantage Who this course is for: Pharmacists interested in compounding Pharmacy Technicians interested in expanding and advancing roles Retail pharmacy technicians wanting to move to a specialty pharmacy setting Pharmacy employees wanting to expand knowledge in compounding Pharmacy technician in training Pharmacy students or pharmacy interns Introduction Compounding Compounding Defined Part 1 FREE 00:21:00 Compounding Defined Part 2 FREE 00:05:00 Pharmacy Compounding USP 795 Pharmaceutical Compounding - Nonsterile Preparations 00:05:00 USP 797 Pharmaceutical Compounding - Sterile Preparations 00:05:00 USP 800 Hazardous Drugs-Handling in Healthcare Settings 00:05:00 Non-Sterile Compounding:- Laboratory Tools, and Equipment Mortars and Pestles 00:03:00 Electronic Balance 00:08:00 Paper Weigh Boats How To Make A Simple Paper Weigh Boat 88 00:01:00 Graduates 00:12:00 Non-Sterile Compounding:- Measurements Measuring Solid Substances 00:06:00 Measuring Liquid Substances 00:15:00 Measuring Liquid and Reconstitution Using a Graduated Cylinder 00:09:00 Reconstituting Using a Reconstitube 00:03:00 Non-Sterile Compounding:-Dosage Forms Tablets 00:04:00 Capsules 00:08:00 Capsule Making Demo 00:11:00 Use of Gloves In Capsule Making 00:01:00 Solids and Powders 00:01:00 Solutions and Suspensions 00:12:00 Lotions, Creams, and Ointments Using the Spatulation (Flip 'n Fold) Method 00:02:00 Repackaging and Unit Math Blister Packaging (Blister Packs) 00:07:00 Unit Dosing TabletsCapsules (PO) 00:02:00 Unit Dosing Liquid Dosage Forms (PO) 00:03:00 Compounding Pharmacy Math Weights Conversion kg-g-mg-mcg 00:14:00 Weights Conversion gr - mg 00:04:00 Weights Conversion g - gr 00:01:00 Volume Measurements and Conversion Household - Metric 00:08:00 Compounds Solute, Solvent, and Solution 00:15:00 Percentage 00:02:00 Alligation and Dilution 00:04:00 Dosage Calculation 00:07:00

Non-Sterile Compounding Preparations
Delivered Online On Demand3 hours 24 minutes
£25

Safeguarding Children

5.0(5)

By Wimbledon Training Services

Safeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

Safeguarding Children
Delivered Online On Demand
£42