This Hotel & Hospitality Management Diploma with Holiday Representative Training will provide you with an understanding of the interrelationships between departments that drive performance in the hotel and resort industry. The course will introduce to the central philosophies of facilities and resource management, operating procedures and compliance requirements. You will focus on developing and maintaining effective teamwork and the management of staff relationships within a hospitality team. You will become proficient in developing food and beverage menus that meet cost requirements and the management of staff training processes. You'll learn about food service operations alongside a variety of academic disciplines, including foreign languages. This course covers a range of topics such as hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events. You'll also be provided with cash handling, function, restaurant service, and barista skills. Who is this course for? Retail Customer Service and Visual Merchandising Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Retail Customer Service and Visual Merchandising Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Holiday Representative Your Introduction to Becoming a Holiday Rep 00:15:00 Defining the Career of a Holiday Rep 00:30:00 Exploring the Various Types of Holiday Reps 00:30:00 Exploring the Origins and Growth of British Tourism 00:30:00 The Components of the Travel and Tourism Industry 00:15:00 Factors that Affect Your Career 00:30:00 Nailing the Teamwork Element Required to Surpass Expectations 01:00:00 The Standard Duties of Holiday Reps 00:15:00 The Legalities Holiday Reps Need to Know About 01:00:00 The Holiday Reps Role in Keeping their Guests Safe 00:30:00 Effective Handling of Customer Complaints 00:30:00 Administration Duties 00:15:00 Crushing It With Customer Services 00:30:00 Creating the Perfect Welcome Meeting 00:15:00 Guide to Selling Excursions 00:15:00 Preparing and Conducting Transfers Successfully 00:05:00 Tallying Floats and Converting Currencies 00:30:00 Mock Exam Mock Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Final Exam Final Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Ever wondered who watches over VIPs or keeps high-risk zones secure behind the scenes? This Close Protection & Security Management Course dives into the techniques and strategies used to maintain order, manage threats, and coordinate safety in complex environments. It doesn’t involve movie-style action or dramatic chase scenes—but it does equip learners with knowledge in risk assessment, security planning, surveillance, and incident response, all delivered online with zero need to show up in a black suit and earpiece. Whether you're looking to sharpen your understanding of close protection operations or want to explore how modern security teams plan for emergencies, this course brings you a structured, easy-to-follow learning path. From handling threat intelligence to managing large-scale security operations, it blends straightforward theory with up-to-date insights into the industry. If the idea of structure, discretion, and safety appeals more than drama and stunts, then you’re in the right place—no sunglasses at night required. Key Features of this Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Close Protection The detailed curriculum outline of our course is as follows: Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course Curriculum of Risk and Security Management The detailed curriculum outline of our course is as follows: Module 01: Introduction to Risk Management Module 02: Risk and Types of Risk Module 03: Risk Management Process Module 04: Organisational Security Management Module 05: Security Risk Analysis and Risk Reduction Module 06: Physical and Information Security Protection Module 07: Cyber Security and Fraud Prevention Module 08: Security Investigations and Threat Awareness Module 09: Laws and Regulations Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Understand principles of close protection and risk management. Analyze threats and devise strategic security plans effectively. Demonstrate proficiency in physical and cyber security measures. Comprehend relevant legislation and regulatory frameworks. Apply organisational security management strategies adeptly. Conduct security investigations and maintain threat awareness. Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Individuals aspiring to work in security management roles. Security professionals seeking to enhance their skills. Law enforcement personnel transitioning to private security. Graduates looking to enter the security industry. Career changers interested in high-stakes security roles. Career path Security Manager - £30K to 50K/year. Risk Analyst - £25K to 45K/year. Close Protection Officer - £25K to 40K/year. Cyber Security Specialist - £35K to 60K/year. Security Consultant - £35K to 70K/year. Certificates Certificate of completion Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Certificate of completion Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Master the art of architectural drawing with this compact course. From floor plans to furniture placement, hatching to text insertion, learn essential skills for creating professional architectural drawings. Suitable for aspiring architects, designers, and drafters, this course empowers you to create stunning architectural designs with confidence and precision.
Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.
Course Overview Develop the skills and expertise of Lean process and Six Sigma to set up a plier for a promising career. The Lean Process and Six Sigma Masterclass course will equip you with valuable lean and Six Sigma skills and provide you with a valuable certificate to elevate your resume. The Lean Process and Six Sigma Masterclass will provide you with an overall description of Lean and Six Sigma. You will get a peek inside the Lean culture and familiarize yourself with the five key principles of lean. From the engaging lessons, you will understand the fundamentals of value stream mapping. Within no time, you will attain the expertise required for Six Sigma. This step by step learning process will teach you the details of the define phase, measure phase, control phase and more. This Lean Process and Six Sigma Masterclass course is perfect for building a solid Lean and Six Sigma foundation. Join the course and increase your employability in the relevant sector. Learning Outcomes Understand the fundamentals of Lean and Lean culture Familiarize yourself with the five principles of Lean Enrich your knowledge and understanding of value stream mapping Learn the essential skills for Six Sigma Build an understanding of the define phase, control phase and measure phase in six Sigma Who is this course for? The Lean Process and Six Sigma Masterclass is for those who want to acquire Lean process and Six Sigma skills. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Lean Process and Six Sigma Masterclass is a useful qualification to possess and would be beneficial for any related profession or industry such as: Lean Six Sigma Consultant Business Process Analyst Operating System Specialist Lean Process and Six Sigma Masterclass Module 1: Understanding Lean 00:24:00 Module 2: The Lean Culture 00:21:00 Module 3: The Five Principles of Lean 00:12:00 Module 4: Value and Waste 00:21:00 Module 5: Value Stream Mapping (VSM) 00:21:00 Module 6: The Principles of Flow and Pull 00:16:00 Module 7: Overview of Six Sigma 00:13:00 Module 8: The Define Phase 00:20:00 Module 9: The Measure Phase 00:23:00 Module 10: The Analyse Phase 00:24:00 Module 11: The Improve Phase 00:23:00 Module 12: The Control Phase 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. 📲 24/7 online access for 3 months – start anytime, on any device!
NEW Driver CPC E-Learning Course – International Module Complete 7 hours of DVSA-approved Driver CPC training online. Flexible, interactive learning for LGV & PCV drivers. Finish in 3 months – fully remote. Start today with PETM LTD.
Transport management may not be the most glamorous topic at a dinner party, but it certainly keeps the shelves stocked and the supply chains moving. This CPD-accredited course is designed for those who want to understand how logistics really works—from planning frameworks to supplier relationships and everything in between. Whether you're working in freight, distribution, or managing fleet operations, this training offers a structured approach to transport logistics, procurement strategy, inventory flow, and customer-focused delivery systems. With modules covering everything from warehousing principles to negotiation techniques, the course lays out a clear and logical path through the mechanics of modern logistics management. You'll gain insight into the decisions transport managers face daily—balancing efficiency, cost, and service while navigating the complexities of supply chain coordination. Delivered entirely online, this flexible learning experience ensures you can absorb the knowledge at your own pace, with no need to refuel midway through a traffic jam. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Transport Manager profession Free Assessment to test learners' knowledge and skills Accredited learning and widely certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Transport Manager - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Transport Manager - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Transport Manager - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Transport Manager - CPD Accredited training.
The Professional Presenter Training provides you with the knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. Exploring all aspects of concept, design and delivery, you will gain a range of tools and techniques to help you plan and deliver engaging and effective presentations to a range of audiences. You'll learn how to use specific tools and techniques for presentation creation and delivery which will enable you to conduct powerful presentations that engage your audience every time. This course will give you the framework needed to develop and deliver an effective, memorable presentation. You will learn proven tips and examples that will guide you through the presentation process no matter how large the audience. Who is this course for? Excel 2019 Introduction is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Excel 2019 Introduction is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction 00:01:00 Section 01 What is Excel 00:04:00 Opening Excel 00:07:00 Navigating the Excel User Interface 00:10:00 Using the Excel Ribbon 00:07:00 Understanding Excel Worksheet Components 00:07:00 Using the Backstage View 00:09:00 Section 02 Creating a New Workbook 00:06:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using the Accessibility Checker 00:04:00 Section 03 Navigating a Worksheet by Mouse or Keyboard 00:05:00 Understanding Excel Data Types 00:06:00 Using the Inking Tools 00:06:00 Working with Cell and Range Addressing 00:03:00 Using various Data Selection Techniques 00:03:00 Working with Common Excel Commands 00:05:00 Using the Autofill Handle 00:04:00 Using Flash Fill 00:02:00 Section 04 What are Formulas and Functions 00:04:00 Understanding the Components of a Formula 00:06:00 Understanding Calculation Hierarchy and the Order of Operations 00:03:00 Creating Basic Formulas 00:03:00 Working with Basic Functions and AutoSum 00:06:00 Using Cell References 00:05:00 Using the Quick Analysis Tools 00:03:00 Section 05 Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:04:00 Section 06 Formatting and Aligning Data 00:11:00 Merging Data 00:08:00 Wrapping Text and Adjusting Orientation 00:07:00 Formatting Numbers 00:08:00 Using Borders and Shading 00:07:00 Using the Format Painter 00:04:00 Removing Formatting Quickly 00:05:00 Section 07 Using Cell Styles 00:06:00 Applying Themes 00:04:00 Section 08 Inserting and Formatting Images 00:06:00 Inserting and Formatting Shapes 00:06:00 Inserting and Formatting SmartArt 00:09:00 Working with Icons 00:06:00 Working with 3-D Models 00:05:00 Inserting Screenshots 00:05:00 Inserting Hyperlinks 00:05:00 Inserting Symbols and Equations 00:05:00 Inserting WordArt and Text Boxes 00:08:00 Inserting Other Excel Objects 00:06:00 Arranging Objects 00:05:00 Section 09 Using Find and Replace 00:03:00 Using Go To and Go To Special 00:03:00 Using the Spell Checker 00:05:00 Using the Thesaurus and Translation Features 00:05:00 Section 10 Printing and Previewing Excel Files 00:05:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:05:00 Exporting to PDF and XPS 00:04:00 Section 11 Renaming and Coloring Worksheet Tabs 00:04:00 Adding, Deleting, and Navigating Worksheets 00:05:00 Section 12 Viewing Workbooks 00:05:00 Using Zoom Tools 00:02:00 Configuring Sheet Options 00:04:00 Using the Freeze Panes and Split Commands 00:06:00 Working with Window Commands 00:03:00 Adjusting Workbook Properties 00:06:00 Recap Recap 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00