1577 Courses in Cardiff delivered On Demand

Vis-à-vis Customer Service Certification Phone and web based client assistance is presently the standard, however vis-à-vis client care is as yet a vital ability in numerous areas. Regardless of whether you are managing a client protest or meeting with a drawn out customer to examine their requirements, great correspondence and a readiness to comprehend their viewpoint is fundamental. In this course, you will figure out how your demeanor, verbal correspondence and non-verbal communication all decide the result of a cooperation with a client. This information will furnish you with the capacity to offer remarkable support without fail. You Will Learn: Why you should endeavor to make a good initial feeling and how to tune in to a client with the goal that they feel heard. Why you should be delicate to a client's necessities and how you can develop your comprehension of their circumstance. The most effective method to utilize your non-verbal communication to pass on power and decisiveness. How your grin, voice, signals and handshake would all be able to be utilized to acceptable impact when meeting somebody interestingly. Advantages of Taking This Course: On the off chance that you work in client assistance, this course will show you how to make an incredible initial feeling that will make managing customers a lot simpler. In the event that you work in deals or advertising, this course will give you an outline of how basic acclimations to your attitude can persuade a client that your items or administrations are ideal for them. In the event that your work isn't deals based yet at the same time expects you to invest a great deal of energy speaking with others, the adaptable abilities you will master on this course will improve your overall relational viability. This course will prepare you to deal with testing discussions in a discretionary way, which is helpful in your expert and individual life.

PowerPoint Diploma The PowerPoint Diploma course provides the knowledge and skills needed, in order to create and deliver PowerPoint (PPT) multimedia presentations. Widely used in education, training and business environments, PowerPoint provides the vehicle for creating professional slideshows, videos and presentations. It incorporates many features, including the ability to produce handouts of the presentation. This course provides the skills to add text, images and charts to any presentation. The certificate is awarded, after successfully completing a multiple-choice examination at the end of the course. The certificate may be printed out, or - for a small fee - posted to the team member at their home. What's Covered in the Course? Your employee will cover the following information: Create and save a PowerPoint presentation; Add, delete and arrange multiple slides; Insert charts, captions, quotes and name cards; Inserting and formatting text within your slides; Working with text alignment, bullet points, line spacing and columns; Utilise text direction and vertical alignment; Inserting images, shapes, charts and creating photo albums; Insert online and screenshot images; Insert tables, text boxes, headers and footers; Using SmartArt and other formatting features; Converting your presentations into different formats; Add and edit hyperlinks; Transitions and animations; Using Spell Checker and Thesaurus; Create and add screen recordings within your slides; Using linking and annotation features; Adding notes and comments; Use the handout and notes master tools. What are the Benefits of the Course? A competent working knowledge of this powerful communication tool adds value, both for the employee and for the organisation; A comprehensive syllabus, covering all a user needs to know about designing PowerPoint presentations; Improved levels of competence in the organisation; As there are no deadlines for this course, learners may complete their training at their own pace or as part of an in-house study group; Easy-to-manage course modules - this makes studying an enjoyable experience; Online support is available throughout the course; A certified and recognised diploma.

Communication Skills Certification Almost certainly, your business depends on correspondence with clients consistently; subsequently, having representatives with the correct range of abilities, to obviously and viably impart, is urgent to the accomplishment of your association. This Communication Skills Certification will give your representatives the entirety of the abilities and information that they need, to expand upon and improve their current relational abilities. What's Covered in the Course? The reduced down modules of this course offer the colleague an abundance of data about various kinds of correspondence style, why they are significant and how to improve proficient and individual correspondence. Here are a few instances of what they will realize: What high effect correspondence is and how to utilize it for most extreme business achievement; A manual for understanding your own correspondence style and tips on the best way to roll out sure improvements to it; Instructions to utilize great relational abilities in the working environment, to establish positive connections, make great expert connections and have an effect across various levels of the association; The significance of initial feelings and how to utilize relational abilities, to encourage great connections and rapidly and effectively construct affinity and trust; A portion of the obstructions to great correspondence and how to get around them; Why non-verbal communication is so significant, when adequately conveying, and pragmatic direction on the best way to utilize non-verbal communication to most extreme impact, in both the working environment and in close to home circumstances; Step by step instructions to utilize undivided attention procedures, to create compassion and a comprehension of others' points of view; Manners by which to manage negative practices in a positive way and rapidly pivot tough spots; Manners by which to inspire both positive and negative criticism and how to utilize input, for consistent improvement. What are the Benefits of the Course? Here are a portion of the numerous benefits that a worker ought to procure, when undertaking this seminar on relational abilities: You can be certain that your colleagues will have the necessary abilities and information, to plainly and successfully impart for your association; Representatives are effectively ready to join work and study, as there are no time cutoff points to finishing the course; The secluded design of this course permits students to learn at their own speed and keep on working while doing as such.

The UK government aims for 8.5 nurses per 1000 people by 2024. As of Mar 2023, it is 7.78 nurses per 1000 people

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Approximately 1 in 4 people in the UK will experience mental health problems each year. If you're interested in a career in mental health care, this Diploma in Mental Health Support Worker will give you the essential skills and knowledge you need to care for individuals with mental health issues during their psychological and emotional lows, be it professionally or to support a loved one. The information and tuition in the course have been compiled by industry experts and will allow you to engage and assist those with severe disorders such as OCD and Anorexia. Alongside learning the appropriate medical procedures, you will also be taught aspects of communication, technology, and the career opportunities that exist in the UK Health sector. Along with this Mental Health Support Worker, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card. What other courses are included with this: Course 01: Cognitive behavioural therapy Course 02: Release Addiction, Anxiety and Trauma Level-3 Course 03: Addiction and Mental Health - Dual Diagnosis Course 04: Understanding Autism Awareness and Diagnosis Level 2 Course 05: Designated Safeguarding Lead DSL Complete Diploma Course 06: Domestic Violence and Abuse Awareness - Level 2 Course 07: Learning Disability Awareness Course 08: Emotional Intelligence and Human Behaviour Course 09: Biohacking Your Physical and Mental Health Course 10: Treating Post Traumatic Stress Disorder Learning outcomes: Understand the huge importance of Mental Health Support Work Know the range of UK laws and regulations that protects those with disorders Become aware of disorders that arise in childhood and adolescence Gain the ability to treat stress and anxiety disorders Learn how to deal with major personality disorders Fully understand the issues behind self-harm and suicide attempts Obtain an awareness of CMHTs and the services they provide Course Curriculum Course 1: Mental Health Support Worker Introduction to Mental Health Nursing Mental Health over Life Span and Society Mental Health ChildAdolescentAdult Planning and Implementation Nursing Models Mental Health in the Digital Age Common Mental Disorders-Part 1 Common Mental Disorders-Part 2 Legislations Related to Mental Health in the UK How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path This comprehensive course is ideal for anyone who wants to fast track their career. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health Support Worker) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

**Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now** As our young generations face the dilemma of goal-setting and decision-making processes, our life coaching programme is perfect for individuals and professionals aspiring to help by becoming better life coaches. Life skills are essentially developing awareness in different phases of life. Life Coaching is a comprehensive understanding of how to enjoy life without compromising on professional success, using conscious actions to transform your life. In addition, life Coaching helps you to develop methods to do better. In this life coaching course, we will take you through the process of becoming a coach step-by-step. You will learn everything you need to know about the fundamentals of good coaching, complete with techniques and exercises that will help you design an action plan for you or your clients. Along with this Life Coaching course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Life Coaching Bundle Consists of the following Premium courses: Course 01: Life Coaching | Online Course Course 02: Coaching & Mentoring Course 03: Mental Health Course Course 04: Mental Health Laws and Awareness - Level 2 Course 05: Neuropsychology and Development of Children Course 06: Couples Therapy & Counselling Course 07: Cognitive behavioural therapy Course 08: EFT - Emotional Freedom Technique Course 09: Addiction and Mental Health - Dual Diagnosis Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Dialectical Behaviour Therapy What will you learn from this Life Coaching Bundle? Fundamentals of life coaching and the BIG Goals that will transform your life Know how to make real decisions, stick with them, and get effective results Discover the life skills that have the biggest impact on your success and how you feel You'll also learn how to be more creative and intelligent through our life coaching curriculum Understand the secrets of how to program your mind to think better than ever before Enrol now in Life Coaching to advance your career, and use the premium study materials from Apex Learning. Life Coaching Diploma - CPD Certified Curriculum of Life Coaching Bundle The Purpose and Fundamentals Develop Your Self-Awareness The Development of Core Beliefs and Managing Fears Types and Key Attributes of a Life Coach Understanding Emotional Intelligence Body Language and Communication Techniques A Structure for Client Work and Goal Setting Basic Principles for Business Development and Growth The Ethical Coach: Protect Yourself and Your Clients And much more... How will I get my Certificate? After successfully completing the Life Coaching Diploma - CPD Certified course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Life Coaching Diploma - CPD Certified course is for all. Requirements No requirements to enrol in this life Life Coaching Diploma - CPD Certified course. Career path Life Coaching Diploma - CPD Certified Life Coach - £20k-£100k/year. Spiritual Coach - £20k-£80k/year. Wellness Consultant - £25k-£60k/year. Mindfulness Coach - £20k-£80k/year. Meditation Teacher - £15k-£40k/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Life Coaching | Online Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Network Engineer course is designed to serve you with modern and updated technologies fully. This Network Engineer Training course will cover a wider view of how you can apply modern technology in your work sectors. Also, you have the expertise yourself in Network Security, Cyber Security, Windows 10 pro communication training, ethical hacking, encrypting, cloud computing and much more about the IT sectors. The Network Engineer includes each and every detail to understand the basics to the advance level. So, anyone who is enthusiastic about building a career and adding extra weight to their recent field can go for this course. However, by completing this course, you can get sufficient knowledge about the job market and smoothly go to your dream job destination. Furthermore, this Network Engineer course not only supports you in strengthening your knowledge but also adds extra value to your resume to stand out to potential workers. This Network Engineer (Networking) course will enable you to: Gain expertise in Network Security, Cyber Security Keep updated on modern technology and its use Acquire knowledge on Ethical Hacking and sharpen skills in Encrypting Get a completed idea about Windows 10 pro General introduction to Data Center Essentials Accelerate your career by learning Cloud Computing and CompTIA networking (Networking) improve the chance of gaining professional skills in each IT sector for choosing the career path Without any formal requirement, anyone who is enthusiastic about learning can enrol for this Network Engineer course. Connect your internet from anywhere, on any device and keep studying at your own pace and complete the Network Engineer course. Along with this Network Engineer course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Network Engineer Bundle Consists of the following Premium courses: Course 01: CompTIA Networking - Level 4 Course 02: Internet of Things Course 03: CompTIA Network+ Certification Course 04: CompTIA Network (N10-007) Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 06: Cyber Security Incident Handling and Incident Response Course 07: Computer Networks Security Course 08: Encryption Course 09: Electronic Document Management System Step Course 10: Data Center Training Essentials: General Introduction Course 11: Computer Hacking Forensic Investigator So, enrol now in this Network Engineer bundle to advance your career! Network Engineer You'll discover how to master the Network Engineer skill while exploring relevant and essential topics. Curriculum of Network Engineer Bundle Course 01: IT Administration and Networking Software: What is an Operating System Configuring the Operating System What is an Application Using Control Panel and much more... Hardware: Hardware and Peripherals Storage Connectivity Devices Network Components Identify the Importance of Risk Management Assess Risk and much more... Security: Introduction Child Safety Online Secure Payment Sites Online Banking How To Keep Your Password Safe Common Scams How I Got Pharmed and much more... Networking: OSI Layers LANs and WANs Network Types Transmissions Cables Fibre Optics and much more... Basic IT Literacy: Core Concepts in Healthcare IT EMR EHR Issues Regulations, Standards, and Stakeholders and much more... CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Network Engineer Anyone from any background can enrol in this Network Engineer bundle. Requirements Network Engineer This Network Engineer course has been designed to be fully compatible with tablets and smartphones. Career path Network Engineer Network Analyst: £55,000 - £65,000 per annum in the UK Network engineer: £37,134 - £40,662 per annum in the UK Network Administrator: £38,000 - £45,000 per annum in the UK Network Consultant: £40,000 - £55,000 per annum in the UK Network Cloud Project Consultant: £50,000 - £80,000 per annum in the UK Senior IT support Engineer: £35,000 - £40,000 per annum in the UK

Equality, Diversity & Inclusion (EDI) Once upon a time, in a world where workplaces struggled with equality, diversity, and inclusion, a bundle course transformed the narrative. Our Equality, Diversity & Inclusion (EDI) course bundle combines a diverse selection of subjects, including Employment Law, Resourcing and Managing Talent Course, and Conflict Management, to help create a harmonious and inclusive work environment. Embark on a journey that delves into the heart of workplace dynamics, addressing vital topics such as office administration, HR crisis communication, and preventing workplace violence and harassment. This carefully curated bundle empowers you with the knowledge and tools to foster a respectful, inclusive, and equal workplace for everyone. Take advantage of the opportunity to be the change-maker who leads the way in creating a better workplace culture. From learning about workplace professionalism and boundaries to mastering performance management and motivation aptitudes, this course bundle offers a wealth of information for those seeking to excel in fostering equality, diversity, and inclusion in any work environment. So Enrol today and start making a difference! This Equality, Diversity & Inclusion (EDI) Bundle Consists of the following Premium courses: Course 01: Equality and Diversity Course 02: Employment Law Course 03: Resourcing and Managing Talent Course Course 04: Conflict Management Course 05: Office Administration Certificate Course 06: HR - Crisis Communication Course 07: Preventing Workplace Violence and Harassment Course 08: Workplace Confidentiality Training Course 09: Performance Management Course 10: Motivation Skills Course 11: Assertiveness and Self-Confidence Development Learning outcomes of Equality, Diversity & Inclusion (EDI): Understand the principles of equality, diversity, and inclusion in the workplace. Familiarise yourself with employment law and its implications for organisations. Learn effective methods for resourcing and managing talent. Acquire conflict management wisdom to handle workplace disputes. Develop office administration and management abilities. Master HR crisis communication techniques. Gain insights into preventing workplace violence and harassment. Enhance your understanding of workplace professionalism, boundaries, and performance management. Enrol now in this Equality, Diversity & Inclusion (EDI) Bundle To Advance Your Career! Equality, Diversity & Inclusion (EDI) Enhance your understanding of Equality, Diversity & Inclusion (EDI) Bundle in the workplace with our comprehensive Equality, Diversity & Inclusion (EDI) Bundle. This diverse collection of courses of Equality, Diversity & Inclusion (EDI) Bundle covers various topics, from employment law to HR crisis communication, providing a well-rounded understanding of the workplace dynamics. This bundle is the perfect starting point for those looking to develop a strong foundation in fostering an inclusive work environment. Designed with your career advancement in mind, this Equality, Diversity & Inclusion (EDI) Bundle bundle equips you with the necessary mastery to create a harmonious and inclusive workplace. You will learn about the intricacies of managing talent, preventing workplace harassment, and promoting workplace professionalism and boundaries, empowering you to impact your organisation positively. Course Curriculum: Equality and Diversity Course Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Equality, Diversity & Inclusion (EDI) Bundle HR professionals seeking to expand their knowledge in equality, diversity, and inclusion. Managers and supervisors aiming to create an inclusive work environment. Office administrators looking to improve their understanding of workplace dynamics. Requirements Equality, Diversity & Inclusion (EDI) Bundle This Equality, Diversity & Inclusion (EDI) course has been designed to be fully compatible with tablets and smartphones. Career path Equality, Diversity & Inclusion (EDI) Bundle HR Manager: £35,000 - £60,000 per year Equality, Diversity, and Inclusion Specialist: £30,000 - £45,000 per year Talent Management Specialist: £28,000 - £50,000 per year Conflict Resolution Consultant: £30,000 - £55,000 per year Office Administrator: £18,000 - £30,000 per year HR Crisis Communication Specialist: £30,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Equality and Diversity course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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This course explores challenges related to motivation and better teamwork communication to prepare the leader for team leadership. The learner will be able to understand the theoretical foundation of human needs and motivation applicable in business environment. After the successful completion of this lecture, you will be able to understand the following: Relationship between leadership, motivation, teamwork and communication and performance. Concept of employee performance and organisational performance. Group dynamics and team and related factors. Tuckman's model of group development. Belbin's team roles. Theories & models of motivation. Maslow's need hierarchy. Herzberg's motivation-hygiene theory. Vroom's expectancy theory. Theories & models of communication. Berlo's SMCR model of communication. Shannon-weaver model of effective communication. Communication barriers & effective communication. This course explores challenges related to motivation and better teamwork communication to prepare the leader for team leadership. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. QUIZ - Understanding the role of motivation, teamwork and communication in leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Team Leader Lead Associate Human Resource Manager Division Head Country Manager Unit Head Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.