3512 Courses in Cardiff delivered On Demand

Adult nursing is more than charts and clipboards. It’s about understanding humans—how they think, feel, eat, recover, and sometimes, panic at the sight of a bandage. This 8 in 1 Premium Bundle explores healthcare topics including adult nursing, psychology, emergency care, pharmacy, and counselling—all without leaving your screen. If you’re looking to develop your foundational knowledge in adult health, nutrition, and patient care, this bundle is structured to guide you through essential theory in a flexible format. It’s especially suited to those interested in the rhythm of healthcare work—minus the needles. Learning Outcomes Understand basic adult health and social care concepts. Explore the fundamentals of nursing and patient support. Learn emergency response basics and first aid knowledge. Study psychology for understanding patient behaviour. Review counselling approaches in a healthcare setting. Gain insight into pharmacy and nutritional care topics. Who is this Course For Aspiring adult nursing professionals in early training stages. Care workers aiming to boost theory-based understanding. Healthcare assistants wanting to broaden their scope. Psychology students interested in health sector roles. Pharmacy support workers reviewing general healthcare content. Emergency response staff seeking refresher knowledge online. Counselling students exploring health and care subjects. Anyone interested in adult care and nursing theory. Career Path Adult Nurse (Trainee Level) – £24,000 to £30,000 per year Healthcare Assistant – £20,000 to £26,000 per year Emergency Care Support Worker – £22,000 to £28,000 per year Pharmacy Technician (NHS Band 4) – £25,000 to £31,000 per year Nutrition Advisor – £23,000 to £29,000 per year Mental Health Support Worker – £21,000 to £27,000 per year

Health and safety may not be glamorous, but it’s the glue that holds safe workplaces together. This online 8-in-1 training bundle brings together key knowledge across public health, food safety, health and social care, and occupational safety. It also covers first aid awareness, CDM (Construction Design and Management) regulations, and essential safety principles in construction and food environments. Whether you're working with people, products, or piping, this bundle keeps the red tape readable and the hazards well labelled. Ideal for those who like their checklists neat and their workspaces safer than a library on a Sunday. 🎯 Learning Outcomes: Learn general health and safety concepts for various settings. Understand CDM rules relevant to construction safety plans. Explore public health responsibilities in the work environment. Understand food safety rules for safe food preparation. Gain occupational therapy awareness in supportive care roles. Learn health and social care connections to safe practice. 👤 Who is this Course For: Safety officers refreshing their knowledge through online training. Food industry staff seeking safety and hygiene awareness. Office managers improving workplace safety understanding. Construction workers learning basic safety regulation content. Care staff looking into safety and hygiene topics. Admin staff involved in health and safety paperwork. Employers offering staff training in safety requirements. Anyone aiming for safer work environments across industries. 💼 Career Path (UK Average Salaries): Health & Safety Assistant – £26,000 per year Food Safety Officer – £30,000 per year Public Health Worker – £33,000 per year CDM Coordinator – £40,000 per year Health & Social Care Worker – £23,000 per year Construction Safety Advisor – £38,000 per year

Course Overview: Basic Life Support and CPR Training (BLS/CPR) In emergency situations, knowing how to administer Basic Life Support (BLS) and Cardio-Pulmonary Resuscitation (CPR) can be the difference between life and death. This comprehensive course is designed to equip individuals with the essential skills and knowledge required to respond effectively in emergencies where immediate action is crucial. Through a series of modules, participants will learn the fundamentals of BLS and CPR, including airway and breathing management, as well as key cardiac arrest algorithms. Module 1: Introduction to Basic Life Support This module provides a foundational understanding of Basic Life Support (BLS) principles and techniques. Participants will learn the importance of early recognition of emergencies, the role of bystanders in initiating care, and the key components of the Chain of Survival. Topics covered include scene safety assessment, activating emergency medical services (EMS), and initial assessment of the victim's condition. Module 2: Cardiopulmonary Resuscitation (CPR) In this module, participants will learn the proper techniques for performing Cardio-Pulmonary Resuscitation (CPR) on adults, children, and infants. Instruction includes hands-on practice with chest compressions, rescue breathing, and the use of automated external defibrillators (AEDs). Emphasis is placed on achieving adequate compression depth, rate, and allowing for full chest recoil to optimize circulation. Module 3: Airway Management Module 3 focuses on the critical aspect of maintaining an open airway to ensure effective resuscitation efforts. Participants will learn various methods for establishing and maintaining a patent airway, including head-tilt chin-lift and jaw-thrust maneuvers. Additionally, instruction on the use of adjuncts such as oral and nasal airways will be provided. Module 4: Breathing Management Proper breathing management is essential for ensuring adequate oxygenation and ventilation during resuscitation efforts. This module covers techniques for providing rescue breaths to victims who are not breathing adequately, including mouth-to-mouth and mouth-to-mask ventilation. Participants will also learn how to recognize signs of airway obstruction and intervene accordingly. Module 5: Cardiac Arrest Algorithms Module 5 introduces participants to standardized algorithms for managing cardiac arrest situations. Through case scenarios and interactive learning activities, participants will become familiar with the step-by-step approach to assessing and treating cardiac arrest victims. Emphasis is placed on teamwork, effective communication, and the importance of rapid intervention in improving outcomes. Conclusion: Upon completion of this course, participants will possess the knowledge and confidence to respond effectively in emergency situations requiring Basic Life Support (BLS) and Cardio-Pulmonary Resuscitation (CPR). Whether in a healthcare setting or out in the community, these essential skills can make a life-saving difference. Course Curriculum Module 1_ Introduction to Basic Life Support. Introduction to Basic Life Support. 00:00 Module 2_ Cardiopulmonary Resuscitation (CPR). Cardiopulmonary Resuscitation (CPR). 00:00 Module 3_ Airway Management. Airway Management. 00:00 Module 4_ Breathing Management. Breathing Management. 00:00 Module 5_ Cardiac Arrest Algorithms. Cardiac Arrest Algorithms. 00:00

The Mechanic Training Mini Bundle is built for those who like circuits, gears, and the occasional bandage. Covering basic electrical theory, general maintenance, and workplace safety—this collection is ideal for anyone who appreciates a well-oiled cable and a stable socket. You’ll explore electrical systems, safe practices, and even bicycle repair fundamentals. Throw in a bit of first aid and you’ve got a well-rounded bundle that’s less about guesswork and more about grounded logic. Whether it’s wiring or wheels, this bundle covers the essentials—no bolts required. ✅ Learning Outcomes Understand basic electrical systems and key component functions. Identify risks and apply health and safety procedures responsibly. Learn general principles of domestic or basic trade-level electrics. Explore common maintenance tasks related to bicycle repairs. Recognise emergency situations requiring first response actions. Gain familiarity with tools used in electrical or repair tasks. ✅ Who is this Course For Individuals interested in electrical and mechanical systems. Junior maintenance staff or technician support team members. Cyclists learning basic maintenance for personal use. Admins supporting mechanical, safety or repair departments. Tradespeople seeking refreshers on electrical concepts and safety. Volunteers in community repair or maintenance environments. Health and safety assistants involved in technical operations. Site assistants learning wiring and repair terminology. ✅ Career Path Maintenance Assistant – £25,000 average UK salary Electrical Support Worker – £26,500 average UK salary Bike Mechanic (Junior) – £24,000 average UK salary Facilities Operative – £27,000 average UK salary Safety Support Officer – £28,500 average UK salary Technical Assistant – £26,000 average UK salary

The Sports Management: 8 in 1 Premium Courses Bundle brings together the minds and muscles behind competitive sport—from coaching theory to the essentials of managing athletes and sculpting physiques. Perfect for anyone aiming to grasp the full spectrum of modern sport, it includes sports agent duties, injury support, and even the science of sculpted six-pack abs. Whether you're interested in athletic development, motivation strategies, or fitness leadership, this course bundle connects the business and the body of sport in one sharp package. It's a well-rounded online dive into what keeps both athletes and their management moving forward. Learning Outcomes Learn key responsibilities involved in being a sports agent. Understand coaching strategies and motivational sport psychology. Explore fitness strategies for sculpting and body conditioning. Gain insight into safe sports first aid and prevention techniques. Study athlete counselling techniques for mental resilience. Examine the theory of bodybuilding and structured muscle growth. Who is this Course For Aspiring sports agents seeking structured foundational knowledge. Fitness trainers interested in sports psychology and leadership. Sports enthusiasts wanting more than gym-based know-how. Individuals drawn to athlete branding and sports business. Coaches hoping to broaden management-related insight. Personal trainers expanding services into mindset and nutrition. Health-conscious learners fascinated by body transformation science. Sports fans looking to study what happens behind the scenes. Career Path Sports Agent – Average salary: £35,000/year Athlete Development Officer – Average salary: £31,000/year Fitness Coach – Average salary: £27,000/year Sports Management Assistant – Average salary: £28,000/year Sports Counselling Assistant – Average salary: £26,000/year Bodybuilding Coach (Online Advisory) – Average salary: £30,000/year

This Sports Science: 8 in 1 Premium Courses Bundle offers a solid academic blend of physical conditioning, nutrition, and athlete-focused mental health. With subjects ranging from physiotherapy and sports coaching to psychology and heart health, this learning suite covers the theory behind peak human performance and recovery. Whether you’re intrigued by athlete support, fitness psychology, or even considering a role as a sports agent, each course connects seamlessly to the next. It’s structured to help you build the knowledge needed to contribute confidently across performance, care, and sports-centred communication roles—all without needing a whistle or gym membership. Learning Outcomes Understand physiological responses to exercise and conditioning. Explore the basics of nutrition for sports and heart health. Learn sports first aid procedures and immediate care techniques. Study psychological principles related to athlete behaviour and focus. Examine counselling strategies for performance-related stress support. Discover physiotherapy techniques for injury prevention and management. Who is this Course For Individuals curious about sports and health science foundations. Fitness instructors wanting deeper theoretical sports knowledge. Students interested in athlete psychology and performance theory. Coaches aiming to expand health-related knowledge online. Gym professionals looking to offer science-backed advice. Future physiotherapy assistants exploring core concepts. Career changers eyeing sports therapy and management. Sports fans looking to build structured insight into fitness theory. Career Path Sports Coach – Average salary: £26,000/year Fitness and Nutrition Advisor – Average salary: £27,000/year Physiotherapy Assistant – Average salary: £23,000/year Counselling Support Worker (Sport) – Average salary: £28,000/year Sports Agent Assistant – Average salary: £30,000/year Health and Wellness Coordinator – Average salary: £29,000/year

Designed for those passionate about supporting students with Special Educational Needs, this comprehensive program will empower you with the knowledge and skills needed to excel in this Vital role. You will learn various SEN conditions, effective communication strategies and personalised learning approaches. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to special educational needs (SEN) teaching Demonstrate the statutory and regulatory context for SEN Understand how special educational needs & disabilities affect pupils' participation and learning. Know how to apply the teaching strategies and approaches for pupils with special educational needs. Understand drawing up inclusive whole-school policies and procedures for SEN. Know how to develop a whole-school policy on assessment. Know the roles and functions of the board of management. Understand how to become a school shadow support teacher. Demonstrate the national minimum standards for residential special schools Know how to provide personalised learning assistance for individuals Level 3 SEN Teaching Assistant Course Overview If you are willing to teach children with special education needs and want to kickstart your career in the same profession, you can opt for this Level 3 SEN Teaching Assistant Course. The Special Educational Needs and Disability Code of Practice outline the legal requirements and statutory guidelines that schools, local governments and teachers must follow in order to identify and address SEN in the students they support or teach. This SEN teaching assistant training online course will help you understand the different ways and techniques to teach children with physical impairment, speech difficulty or conditions such as autism and dyslexia. This SEN teaching assistant level 3 course will provide you with the essential skills and basic teaching strategies required for assisting students with learning disabilities. Upon successful completion of this Level 3 SEN Teaching Assistant Course, you will learn various teaching strategies, approaches and regulations that are put in place for students with special educational needs, and develop the skills required to become a confident SEN teaching assistant.  Please contact us for more information. Who should take this course? This Level 3 SEN Teaching Assistant Course is primarily aimed at: SENco SEN tutor SEN teaching assistant Aspiring SEN teaching assistant Learning support assistant Parents of children with learning disabilities Anyone associated with the SEN teaching industry This course is, however, not limited to a particular profession or line of work. Anyone eager to understand how to support the learning and growth of children and teenagers with special educational needs may also find it helpful. Entry Requirements  There are no academic entry requirements for this Level 3 SEN Teaching Assistant Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection Assessment Method  This Level 3 SEN Teaching Assistant Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Join our comprehensive Early Years Foundation Stage (EYFS) Teaching and Paediatric First Aid Training Course Online. Course Curriculum Level 3 SEN Teaching Assistant Course (Updated Version) Module 1 - Introduction to SEN Teaching Module 1 - Introduction to SEN Teaching Module 2 - Communication Interaction Difficulties in Children with SEN Module 2 - Communication Interaction Difficulties in Children with SEN Module 3 - Cognition Learning Difficulties Module 3 - Cognition Learning Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Module 5 - Sensory and Physical Needs Module 5 - Sensory and Physical Needs Module 6 - Legislation and Principles Module 6 - Legislation and Principles Module 7 - Information, Advice and Support Module 7 - Information, Advice and Support Module 8 - Working Together Module 8 - Working Together Module 9 - Early Years Providers Module 9 - Early Years Providers Module 10 - EYFS Module 10 - EYFS Module 11 - Primary Secondary Education Module 11 - Primary Secondary Education Module 12 - Further Education Module 12 - Further Education Module 13 - Preparation For Adulthood Module 13 - Preparation For Adulthood Module 14 - EHC Assessments and Plans Module 14 - EHC Assessments and Plans Module 15 - Equality, Diversity Inclusion Module 15 - Equality, Diversity Inclusion Module 16 - SEN Children Young People in Specific Circumstances Module 16 - SEN Children Young People in Specific Circumstances Module 17 - Disagreement Resolutions Module 17 - Disagreement Resolutions Module 18 - Conclusion Module 18 - Conclusion Level 3 SEN Teaching Assistant Course (Old Version) Module 1: Introduction To Special Educational Needs (SEN) Teaching Introduction To Special Educational Needs (SEN) Teaching Module 2: Statutory and Regulatory Context for SEN Statutory and Regulatory Context for SEN Module 3: Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Module 4: Teaching Strategies and Approaches for Pupils with Special Educational Needs Teaching Strategies and Approaches for Pupils with Special Educational Needs Module 5: Drawing Up Inclusive Whole-School Policies And Procedures For SEN Drawing Up Inclusive Whole-School Policies And Procedures For SEN Module 6: Developing A Whole-School Policy On Assessment Developing A Whole-School Policy On Assessment Module 7: Inclusive Education For Students With Special Educational Needs Inclusive Education For Students With Special Educational Needs Module 8: Leadership of Special Schools Leadership of Special Schools Module 9: National Minimum Standards For Residential Special Schools National Minimum Standards For Residential Special Schools Module 10: Role And Functions Of The Board Of Management Role And Functions Of The Board Of Management Module 11: Education Planning for Individual Students Education Planning for Individual Students Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is an SEN teaching assistant course about? The word SEN refers to special educational needs, and an SEN teaching assistant helps students who have learning issues or face learning difficulties due to their behaviour and physical illness. In the SEN teaching assistant course, you will acquire the skills to become a successful SEN teaching assistant. Where Can I work apart from the school after completing this training? An SEN teaching assistant can work in the school and many places. Such as, they can work in the community centre, children's day care, home tutoring and more. How much does a SEN Teaching Assistant Earn in the UK? On average, they earn £23,400 per year or £12 per hour in the UK. However, it may vary depending on places, institutions and country. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. I made my payment. How will I get access to the Level 3 Teaching Assistant training course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. What are the skills needed to become a SEN Teaching Assistant? The SEN Teaching assistant profession could be challenging work. However, you can easily do this job with patience, affection for the children, and creativity. What are the SEN teaching assistant's responsibilities? An SEN teaching assistant has many responsibilities, such as: preparing lesson plans under supervision, looking after the physically challenged children inside and outside the classroom, guiding the children and more. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the certified certification, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

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