31635 Courses in Cardiff delivered On Demand

The clock strikes 9:00 am, and you step into your workplace, ready to tackle the day's tasks. But are you truly ready? Do you know how to keep yourself and your colleagues safe while on the job? Are you equipped with the knowledge to prevent workplace injuries and accidents? Introducing our Health and Safety in the Workplace Level 2 incl Manual Handling bundle - a comprehensive set of 11 CPD-certified courses designed to help you become a safety expert in your workplace. With this bundle, you'll gain a deeper understanding of various safety regulations and protocols, including fall prevention during work at heights, manual handling, RIDDOR training, and more. Our bundle also includes courses that cater to specific workplace settings, such as healthcare, confined spaces, and electrical and fire safety training. And with the increasing prevalence of remote work, our Mental Health and Working from Home course is a must-have addition to any workplace safety training program. With each course you complete, you'll receive a PDF certificate to demonstrate your newfound expertise. And with the first course, you'll also receive a hard copy of your CPD certificate - a physical testament to your commitment to safety in the workplace. Don't let workplace safety be an afterthought. Invest in your knowledge and enhance your career with our Health and Safety in the Workplace Level 2 incl Manual Handling bundle. Learning Outcomes of Health and Safety in the Workplace Level 2 incl Manual Handling: Upon completion of the courses, you will be able to: Understand workplace health and safety regulations and protocols Identify and prevent workplace hazards, accidents, and injuries Implement proper manual handling techniques to avoid physical strain and injury Gain knowledge on specific workplace settings such as healthcare and confined spaces Promote mental health and well-being in the workplace, particularly in remote work settings Demonstrate proficiency in electrical and fire safety training Learn how to prevent and address workplace violence and harassment Health and Safety in the Workplace Level 2 incl Manual Handling Our Health and Safety in the Workplace Level 2 incl Manual Handling bundle is a comprehensive set of 11 CPD-certified courses that cover a range of topics essential to creating a safe and healthy workplace environment. From workplace health and safety regulations to manual handling techniques, our courses are designed to equip learners with the knowledge and skills they need to prevent workplace hazards, accidents, and injuries. In addition to general workplace safety courses, our bundle includes courses that cater to specific workplace settings, such as healthcare and confined spaces, as well as a course focused on mental health and well-being in remote work settings. We also cover electrical and fire safety training, RIDDOR training, and workplace violence and harassment prevention. This Health and Safety in the Workplace Level 2 incl Manual HandlingBundle Consist of the following Premium courses: Course 01: Workplace Health and Safety Diploma Course 02: Fall Prevention During Working at Height Course 03: Manual Handling Level 2 Course 04: Working in Healthcare Setting Level 3 Course 05: Working in Confined Spaces Course 06: Mental Health and Working from Home Course 07: Workplace Confidentiality Course 08: RIDDOR Training Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Preventing Workplace Violence and Harassment Level 3 Course 11: First Aid at Work CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and Safety in the Workplace Level 2 incl Manual Handling Employees in any industry who want to increase their knowledge of workplace safety Employers who want to ensure a safe and healthy workplace environment for their staff Individuals looking to enhance their career prospects with knowledge of health and safety Those who are required to complete CPD-certified courses for their profession Requirements Health and Safety in the Workplace Level 2 incl Manual Handling This Health and Safety in the Workplace Level 2 incl Manual Handling course has been designed to be fully compatible with tablets and smartphones. Career path Health and Safety Coordinator (£21,000 - £38,000 per year) Health and Safety Officer (£25,000 - £45,000 per year) Health and Safety Manager (£35,000 - £65,000 per year) Occupational Health and Safety Specialist (£28,000 - £50,000 per year) Environmental Health and Safety (EHS) Manager (£35,000 - £70,000 per year) Director of Health and Safety (£70,000 - £120,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Health and Safety in the Workplace Level 2 incl Manual Handling course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***24 Hour Limited Time Flash Sale*** Plumbing, Spill Management with Health and Safety at Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to our unique and comprehensive bundle of 8 courses - "Plumbing, Spill Management with Health and Safety at Workplace." With this bundle, you'll dive into the theoretical knowledge that covers the broad spectrum of modern workplace requirements. This bundle boasts 3 QLS endorsed courses - Plumbing for Beginners, Spill Management Training, and Health and Safety at Workplace. These carefully curated courses offer valuable insights into industry best practices without requiring any hands-on experience. Moreover, they come with the prestigious advantage of hardcopy certificates, a tangible proof of your acquired knowledge. Complementing these are 5 additional CPD QS accredited courses - PUWER, Chemical Spill, COSHH Training for Assessors, Infection Prevention Training, and PPE. Together, they form a comprehensive theoretical package that covers areas like equipment regulations, chemical spill handling, health and safety assessments, infection prevention, and personal protective equipment use. No matter your career path, the Plumbing, Spill Management, and Health and Safety at Workplace bundle has something to enrich your professional understanding and potential. Join us to broaden your horizons and elevate your expertise today! Key Features of the Plumbing, Spill Management with Health and Safety at Workplace Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Plumbing for Beginners QLS Course 02: Spill Management Training QLS Course 03: Health and Safety at Workplace 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: PUWER Course 02: Chemical Spill Course 03: COSHH Training for Assessors Course 04: Infection Prevention Training Course 05: PPE In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Plumbing, Spill Management with Health and Safety at Workplace courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the basics of plumbing and learn effective spill management techniques. Gain knowledge on health and safety measures in a workplace setting. Comprehend the use of Provision and Use of Work Equipment Regulations (PUWER). Gain insights into Chemical Spill handling and control of substances hazardous to health (COSHH). Develop an understanding of the role of Personal Protective Equipment (PPE) in a workplace. Understand the basics of infection prevention training in a working environment. Gain an overview of health and safety assessments. Embark on a journey of theoretical learning with our "Plumbing, Spill Management with Health and Safety at Workplace" bundle. Comprised of 8 strategically chosen courses, this bundle aims to equip you with a detailed understanding of essential workplace practices, regulations, and safety measures. From plumbing basics to complex health and safety protocols, dive into this broad spectrum of knowledge with us. This bundle offers the unique combination of 3 QLS endorsed courses and 5 CPD QS accredited courses. With the added advantage of receiving hardcopy certificates for QLS courses, you can demonstrate your dedication to continuing professional development. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining a theoretical understanding of workplace health and safety. Professionals seeking to enrich their knowledge in spill management and plumbing. Managers and supervisors in industries dealing with hazardous substances. Career-changers considering a move into roles requiring a knowledge of workplace safety measures. Career path Health and Safety Officer - Salary Range: £25,000 - £40,000 Spill Management Consultant - Salary Range: £30,000 - £50,000 Plumbing Supervisor - Salary Range: £30,000 - £45,000 COSHH Assessor - Salary Range: £25,000 - £40,000 Infection Prevention Specialist - Salary Range: £30,000 - £55,000 PPE Compliance Manager - Salary Range: £35,000 - £55,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Are you having a hard time in work-life balance or you just need to survive work stress? This course will help you the right work-life balance to ensure yours and your company's success. Description: Working can be quite stressful, especially when don't know how to balance your time. Anyone who wants to become successful must combat stress, and this is what this course is for. Know how to recognize the signs of an unbalanced life and find a solution. Through this course, you will improve your time management skills and learn how to set goals. Explore the most effective work methods suitable for you. Learning all of these will help you manage stress and create a perfect work-life balance. Who is the course for? Entrepreneurs or anyone who is interested in setting up their own business. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Balancing Work-Life course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Consultant Entrepreneur Professionals Team Leader. Level 2 Certificate in Balancing Work-Life Module One - Getting Started 00:30:00 Module Two - Benefits of a Healthy Balance 01:00:00 Module Three - Signs of an Imbalance 01:00:00 Module Four - Employer Resources 00:30:00 Module Five - Tips in Time Management 00:30:00 Module Six - Goal Setting 00:30:00 Module Seven - Optional Ways to Work 01:00:00 Module Eight - At Work 01:00:00 Module Nine - At Home 01:00:00 Module Ten - Stress Management 01:00:00 Module Eleven - Working in a Home Office 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Level 2 Certificate in Balancing Work-Life- Activities 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

>> Award in Support Work in Schools and Colleges << The Award in Support Work in Schools and Colleges course is designed to help learners understand the duties and responsibilities of those who support teaching and learning in schools, as well as to provide an opportunity to develop the skills and knowledge needed to do so effectively and freely. The qualification prepares learners to assist the teacher and the delivery of curriculum within a school, as well as develop skills to assist children and young people in developing self-esteem, independence, and learning skills. It aims to improve professional and technical skills and knowledge, as well as an understanding of the value of strong relationships within a school. Learning Outcomes After completing this Award in Support Work in Schools and Colleges Bundle course, the learner will be able to: Understand the organisation of schools and colleges in terms of roles and responsibilities. Gain a thorough understanding of children and young people's development. Understand how to communicate and develop professional relationships with children and young people. Know the legislative and policy framework for health and safety. Know about safeguarding the welfare of children and young people. Understand the importance of promoting equality and diversity in a learning environment. Why Choose Award in Support Work in Schools and Colleges Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Award in Support Work in Schools and Colleges course. ***Courses are included in this Bundle Course: Course 01: Level 2 Award in Support Work in Schools and Colleges Course 02: Speech & Language Therapy Course 03: Primary Teaching Diploma Course 04: School Administrator Training Course05: SEN Teaching Assistant ***Other Benefits of Award in Support Work in Schools and Colleges Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Award in Support Work in Schools and Colleges course] >> Award in Support Work in Schools and Colleges << Detail Course Curriculum Of Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People <------------------------------> Assessment Method After completing each module of the Award in Support Work in Schools and Colleges Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Award in Support Work in Schools and Colleges course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Award in Support Work in Schools and Colleges course is suitable for a range of learners, including young people, senior learners, learners with special educational needs, and learners for whom English is a second language who want to work in a school or college setting. Requirements >> Award in Support Work in Schools and Colleges << There are no specific requirements for Award in Support Work in Schools and Colleges course because it does not require any advanced knowledge or skills. Career path >> Award in Support Work in Schools and Colleges << This Award in Support Work in Schools and Colleges course will enable candidates to utilize their gained expertise in a wide range of promising career opportunities. Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Register on the Dealing With Difficult People In Life & Work today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Dealing With Difficult People In Life & Work course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Dealing With Difficult People In Life & Work course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Dealing With Difficult People In Life & Work course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Dealing With Difficult People In Life & Work Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Introduction: Full knowledge of all aspects of 'working at height' is vital for both employers and employees in the relevant industries in order to maintain a safe, productive and legal business. This course provides a comprehensive insight into every aspect of 'working at height', how to do it properly, the potential hazards involved and how you can keep your company and workers safe. From discussing the different industries involved to highlighting the dangers and explaining the safety and legal measures needed, this course covers every aspect that everyone involved with 'working at height' needs to know.   You Will Learn The basic definition and history of 'working at height' The different industries and jobs that involve 'working at height' All the hazards and safety risks involved Prevention and safety measures needed The legal and regulatory obligations for anybody involved with 'working at height' Benefits of Taking This Course You will be able to determine the safety risks in your work environment You will be able to identify and eliminate any potentially life-threatening hazards You will understand the legal requirements of 'working at height' and provide advice in your work environment You will understand the regulations which govern 'working at height' and provide invaluable advice in your workplace You will be able to perform a basic safety inspection and write up a safety report Course Modules: Module 01: Introduction and History Module 02: Jobs Involving Working at Height Module 03: Hazards and Risks Module 04: Prevention and Safety Module 05: Regulations and Legalities

Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special First Aid at Work Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The First Aid at Work Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This First Aid at Work Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Learning Outcomes Acquire a thorough understanding of workplace first aid principles. Master the art of incident management and primary & secondary surveys. Learn to respond effectively to chronic medical diseases and critical injuries. Develop skills in CPR, AED, and choking treatment for all age groups. Understand the legal framework governing workplace first aid. Why choose this First Aid at Work course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this First Aid at Work course for? Professionals aspiring to be workplace first aiders. Managers and supervisors responsible for employee safety. Individuals seeking essential life-saving skills. Health and safety enthusiasts looking to enhance their knowledge. Anyone interested in becoming a certified first aider. Career path Workplace First Aider: £20,000 - £30,000 Health and Safety Officer: £25,000 - £40,000 Safety Compliance Manager: £30,000 - £45,000 Emergency Response Coordinator: £25,000 - £35,000 Health and Safety Consultant: £35,000 - £50,000 Occupational Safety Specialist: £30,000 - £40,000 Prerequisites This First Aid at Work Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This First Aid at Work Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Workplace First Aid Introduction to Workplace First Aid 00:38:00 Module 02: Incident Management at Work Incident Management at Work 00:31:00 Module 03: Primary & Secondary Survey Primary & Secondary Survey 00:38:00 Module 04: Basics of First Aid Basics of First Aid 00:35:00 Module 05: Chronic Medical Diseases Chronic Medical Diseases 00:18:00 Module 06: Critical Injuries & Relevant Response Critical Injuries & Relevant Response 00:23:00 Module 07: Environmental Injuries & Aid Environmental Injuries & Aid 00:34:00 Module 08: Minor Injuries & Relevant Response Minor Injuries & Relevant Response 00:35:00 Module 09: Dealing With Fractures and Dislocations Dealing With Fractures and Dislocations 00:21:00 Module 10: CPR, AED & Choking Treatment for Infants CPR, AED & Choking Treatment for Infants 00:35:00 Module 11: CPR, AED & Choking Treatment for Children CPR, AED & Choking Treatment for Children 00:35:00 Module 12: CPR, AED & Choking Treatment for Adults Module 12: CPR, AED & Choking Treatment for Adults 00:32:00 Module 13: Call for an Emergency Call for an Emergency 00:21:00 Module 14: Legal Framework for Workplace First Aid Legal Framework for Workplace First Aid 00:18:00

The Conflict Management at Work Training is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Conflict Management at Work Training consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.