Are you interested in becoming a facilities manager or facilities leader? Is your job role relates to keeping the facility alive? Our exclusive online diploma provides a comprehensive yet edible overview of the discerning topics and disciplines a qualified facilities manager must master in order to excel in facilities management. This course is developed by industry expert professionals to address the roles and functions of a facilities manager, explain how a capable facilities manager contributes to the processes and operations carried out during the post-construction of buildings. Besides, you will get the opportunity to gain practical expertise and understanding of this diverse and fast-moving industry. Leave this course equipped with the skills and knowledge that you can immediately apply in your day to day activities as a facilities management professional. Through practising a range of proven tactics and theories, you will be able to make strategic business decisions and ensure everything works harmoniously together. Learning Outcomes of The Facilities Management Diploma: Gain a good comprehension of the facility management Learn more about the welfare facilities are required in the workplace Understand the link between sustainable development and facilities management Identify the broad facility life cycle stages Carefully focus on the productive operations of a variety of businesses Classify the variations between operations and maintenance Learn the most effective method of delivering projects within cost, schedule, and resource limitations Get a sweeping overview of the faculty of human resource management Know the purpose of facility management in real estate Have a better understanding of outsourcing of services or in-house staff Gain sufficient knowledge to aid in the maintenance and management of building assets effectively Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
VPMMA: Building Our Future Project Management Workforce A tremendous project management talent pool exists but is unknown to many: Since every mission or exercise a military leader is tasked with is a temporary endeavor expected to produce unique goods, services or results, this means they have a significant amount of project management experience.An estimated 58% of the 250,000 service members that transition back into the civilian workforce each year are military leaders, i.e. high enough rank to be consistently tasked with projects, meaning we could consider an additional 145,000 experienced individuals a year for our project management roles! However, these PM candidates lack context about the civilian project environment, which presents a unique opportunity for mentorship, professional development and placement of these talented, experienced, proven project managers.Since January 2018, a collaboration between two project management companies has matched experienced PMs from industry with Military and Veteran PMs entering the profession, with astounding results! In just over a year, the Veteran Project Manager Mentor Alliance (VPMMA) has attracted 200+ participants across 29 states and 5 countries, and built partnerships with industry leading organizations such as Arizona State University, International Institute for Learning, Sensei Project Solutions and PM Master Prep.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Imagine yourself as a master of the dining realm, orchestrating seamless experiences and delighting guests at every turn. Elevate your skills with our comprehensive "Restaurant, Hospitality & Catering Management for Restaurant Manager" bundle. Unleash your potential through Restaurant Management insights, crafting unforgettable guest journeys. Dive into the art of profit optimization, harnessing data to set menu prices that boost your bottom line. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Restaurant Management Course 02: How to Analyse & Maximize Restaurant Profits Course 03: Set Menu Prices for your restaurant using data Course 04: Hospitality Management Level 2 Course 05: Catering Management Course 06: Level 1 Food Hygiene and Safety Course 07: Professional Waiter Diploma Course 08: Receptionist Skills Experience the synergy of "Restaurant, Hospitality & Catering Management for Restaurant Manager" and unlock a world where every aspect resonates with success. Embark now on a journey curated to perfection, where your mastery shines. Learning Outcomes Boost earnings through cost analysis, data-based pricing, and strategic management. Craft exceptional guest experiences, driving loyalty and referrals. Able to Plan, execute, and manage successful catering events for client satisfaction. Ensure a safe and clean food service environment with Level 1 Hygiene. Enhance dining with skilled waitstaff, anticipating needs and exceeding expectations. Master communication and organisation as the welcoming face of the establishment. With our Restaurant, Hospitality & Catering Management for Restaurant Manager bundle, you'll gain a comprehensive skill set, a deeper understanding of the industry, and the confidence to lead your team to success. Delve into profit optimization with our first course of the Restaurant, Hospitality & Catering Management for Restaurant Manager bundle, where you'll learn to dissect restaurant operations, strategically manage costs, and set menu prices that strike the perfect balance between value and profitability. Elevate your service game with the Professional Waiter Diploma, mastering the art of guest interactions and anticipation and creating memorable dining experiences that will keep patrons returning for more. Venture into the world of hospitality with our comprehensive Hospitality Management Level 2 course of this unique Restaurant, Hospitality & Catering Management for Restaurant Manager bundle. Uncover the secrets of crafting exceptional guest experiences, fostering customer loyalty, and ensuring that every visit to your establishment is unforgettable. Meanwhile, our Catering Management course equips you with the skills to orchestrate flawless catering events. Safety takes centre stage with the Level 1 Food Hygiene and Safety certification, ensuring that your establishment maintains the highest cleanliness and food safety standards. And as the face of your establishment, the Receptionist Skills course provides that you leave an indelible positive impression on every guest. This Restaurant, Hospitality & Catering Management for Restaurant Manager bundle promises to transform you into that visionary, armed with a versatile skill set that can navigate any challenge and seize every opportunity. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Restaurant Managers Hospitality Enthusiasts Catering Professionals Food Industry Entrepreneurs Service-Oriented Individuals Career Changers Career path Restaurant Manager (£30K - £40K) Hospitality Manager (£25K - £35K) Catering Manager (£28K - £38K) Food Service Director (£35K - £45K) Guest Relations Manager (£25K - £35K) Front-of-House Manager (£22K - £32K) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management. Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00
This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive understanding of the unique challenges and cultural dynamics in key business regions like Germany, USA, and China. Participants will delve into the critical role of intercultural communication, examining its profound impact on effective management practices. The course will guide students in exploring and enhancing intercultural competence through targeted training and education, while also analyzing evolving trends in global business operations and the significance of cultural diversity in shaping effective intercultural management strategies.After the successful completion of the course, you will be able to learn about the following: Study the specific challenges and cultural influences of intercultural management in selected countries, such as Germany, USA, and China. Discuss the importance of intercultural communication and its impact on intercultural management. Explore intercultural competence and its development through training and education Analyze trends in intercultural management and its significance in global business operations. Discuss the impact of globalization and cultural diversity on the development and effectiveness of intercultural management. The objective of this course is to delve into the intricacies of intercultural management in selected countries like Germany, USA, and China. Participants will study specific challenges and cultural influences unique to each region, emphasizing the importance of intercultural communication in effective management. Through exploration of intercultural competence, attendees will learn how training and education contribute to skill development. The course further delves into analyzing global trends in intercultural management, highlighting its crucial role in the evolving landscape of global business operations amidst the impact of globalization and cultural diversity. This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive exploration of the challenges and cultural nuances in intercultural management within specific nations like Germany, USA, and China. Participants will delve into the significance of intercultural communication, understanding its profound impact on effective management practices. The program further delves into the development of intercultural competence through training and education, analyzing evolving trends in intercultural management within the context of global business operations. Throughout the course, participants will critically examine the influence of globalization and cultural diversity on shaping and enhancing intercultural management strategies. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Intercultural Management in Selected Countries Self-paced pre-recorded learning content on this topic. Intercultural Management In Selected Countries Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Global Business Professionals Multinational Project Managers Cross-Cultural Team Leaders International Business Students Human Resource Managers Diplomats and International Relations Practitioners Professionals Engaged in Global Trade Executives Expanding Operations Abroad Cultural Liaisons in Organizations Individuals Seeking Career Advancement in Global Settings Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
24 Hour Flash Deal **25-in-1 Technical Project Manager Diploma Mega Bundle** Technical Project Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Technical Project Manager Diploma package online with Studyhub through our online learning platform. The Technical Project Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Technical Project Manager Diploma course provides complete 360-degree training on Technical Project Manager Diploma. You'll get not one, not two, not three, but twenty-five Technical Project Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Technical Project Manager Diploma courses are yours for as long as you want them once you enrol in this course This Technical Project Manager Diploma Bundle consists the following career oriented courses: Course 01: Practical Project Management Course 02: Project Management - Planning, Executing, Maintaining and Controlling Course 03: Business Development Manager Course 04: B2B Business Development Course 05: Lean Organisation Management Principles, Process and Techniques Course 06: Fundamentals of Entrepreneurship Course 07: Business Law Course 08: Time Management Course 09: Business Accounting Training Course 10: Anger Management and Conflict Resolution Course 11: Performance and Talent Management Course 12: Anti-Money Laundering (AML) Course 13: Business English and Communication Skills Course 14: Data Analysis Course 15: Branding Fundamentals for New Business Course 16: Make Business Plans: Forecasting and Budgeting Course 17: Business Strategy Planning Course 18: Business Management and Finance Course Course 19: Supply Chain Management Course 20: Purchasing & Procurement Course 21: Effective Communication Skills Diploma Course 22: Business Networking Skills Course 23: Influencing and Negotiation Skills Course 24: Delegation Skills Training Course 25: Leadership Skills Training The Technical Project Manager Diploma course has been prepared by focusing largely on Technical Project Manager Diploma career readiness. It has been designed by our Technical Project Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Technical Project Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Technical Project Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Technical Project Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Technical Project Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Technical Project Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Technical Project Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Technical Project Manager Diploma lessons One to one assistance from Technical Project Manager Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Technical Project Manager Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Technical Project Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Technical Project Manager Diploma certificate and transcript on the next working day Easily learn the Technical Project Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Technical Project Manager Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Technical Project Manager Diploma Requirements To participate in this Technical Project Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Technical Project Manager Diploma Career path You will be able to kickstart your Technical Project Manager Diploma career because this course includes various courses as a bonus. This Technical Project Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Technical Project Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Embark on a transformative journey through the intricate world of contract management with our 'Contract Management Certification' course. Picture yourself navigating the complexities of contracts with ease and expertise, emerging as a key player in your organisation's success. In this course, we unravel the layers of contract lifecycle management, blending theory with real-world applications. You will gain insights into the pivotal role of a contracts manager, understanding the nuances of English contract law, and mastering the skills necessary for effective contract management. This course isn't just about learning; it's about becoming a cornerstone in any project, adept in handling contract manager jobs and project manager contract jobs with finesse. Learning Outcomes of Contract Management Certification: Acquire comprehensive knowledge of contract management principles and their application in real-world scenarios. Understand the stages of contract lifecycle management, enhancing efficiency in managing contracts. Develop skills to negotiate, modify, and manage contracts effectively, ensuring legal and operational compliance. Gain expertise in identifying and mitigating risks, resolving disputes, and fostering strong supplier relationships. Learn to evaluate contract management processes and implement Key Performance Indicators (KPIs) for continuous improvement. Why buy this Contract Management Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Contract Management Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Contract Management Certification course for? This Contract Management Certification does not require Individuals aspiring to become contract managers or project managers with a focus on contract management. Professionals seeking to enhance their understanding of English contract law and contract classifications. Those interested in developing strategic negotiation and contract modification skills. Managers looking to improve contract management planning and efficiency in their organisations. Career seekers desiring to explore the diverse opportunities within contract management roles. to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Contract Management Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Contracts Manager: £40,000 - £60,000 per annum Contract Manager: £35,000 - £55,000 per annum Project Manager (Contract-based): £45,000 - £70,000 per annum Legal Advisor (Contract Specialist): £50,000 - £75,000 per annum Procurement Manager (Contract Focus): £40,000 - £65,000 per annum Business Development Manager (Contract Negotiation): £45,000 - £70,000 per annum Course Curriculum Contract Management Certification Module 01: Introduction to Contract Management 00:10:00 Module 02: Contract Lifecycle - Understanding The Stages 00:10:00 Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities 00:10:00 Module 04: Principles of English Contract Law 00:15:00 Module 05: Classification of Contracts 00:10:00 Module 06: Case Study on Contract Management 00:05:00 Module 07: Contract Management Plan & Efficiency 00:05:00 Module 08: Risks, Disputes & Supplier Relation In Contract Management 00:10:00 Module 09: Negotiation, Variation & Changes in Contract Management 00:10:00 Module 10: Contract Management Process Evaluation & KPI 00:10:00 Module 11: Contract Review, Challenges and Future 00:10:00 Mock Exam Mock Exam - Contract Management Certification 00:20:00 Final Exam Final Exam - Contract Management Certification 00:20:00
The administration and management of business generally involve the performance of business operations and appropriate decision making, leading the people of the organization and other requisite resources to achieve the organizational goals. The Business Administration and Management course focuses on giving you the relevant knowledge and information about management, its properties, characteristics, laws, and principles. You will also learn about the components of the business, and understand the importance of decision making and leadership skills. Additionally, learn the basics of payroll and how to handle it efficiently throughout the course. Who is this Course for? Business Administration and Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Retail management plays a pivotal role in the success of any business, and the Retail Management Strategies Course is designed to equip you with the knowledge and strategies necessary to navigate today’s competitive retail landscape. This course delves into the core elements that shape retail success, from efficient inventory management to understanding consumer behaviour. With a focus on strategic planning and decision-making, the course will guide you through the essential practices that drive store performance and customer satisfaction. Whether you're looking to boost your current retail knowledge or set the stage for new opportunities, this course provides the perfect foundation. Throughout the course, you'll explore key retail concepts such as sales forecasting, staff management, and how to optimise store layout for maximum profitability. We will cover the latest industry trends and introduce you to strategies that help businesses stay ahead in the constantly evolving retail sector. By the end of this course, you'll be equipped to make informed decisions that improve store performance, increase customer loyalty, and boost your retail career potential. If you’re ready to sharpen your skills and stay competitive in a fast-paced retail environment, this course will guide you every step of the way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Overview of Retail Operations Module 02: Strategy Development in Retail Module 03: Procurement and Merchandising in Retail Module 04: Pricing Strategies in Retail Module 05: Supply Chain Management in Retail Operations Module 06: Importance of Consumer Behaviour Module 07: Retail Location Selection Module 08: Supplier Negotiation Skills Module 09: Essential Management and Leadership Skills Module 10: Managing Multiple Retail Channels Module 11: Brand Management in Retail Module 12: Retail Store Health & Safety Guidelines Module 13: Consumer Rights Act Learning Outcomes Develop strategic thinking for retail success. Master negotiation skills for effective supplier partnerships. Apply consumer-centric strategies in retail decision-making. Demonstrate leadership in managing diverse retail channels. Ensure retail store compliance with health and safety guidelines. Navigate the legal landscape of retail with knowledge of the Consumer Rights Act. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail Managers Aspiring Retail Leaders Procurement Professionals Merchandising Enthusiasts Supply Chain Management Aspirants Entrepreneurs in the Retail Sector Brand Managers Individuals Interested in Consumer Rights Career path Retail Manager Procurement Specialist Merchandising Coordinator Supply Chain Analyst Brand Manager Consumer Rights Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.