1017 Courses in Cardiff delivered On Demand

Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.

Unlock the hidden recesses of your mind and rediscover forgotten memories in our comprehensive Masterclass on age regression. This masterclass offers a deep dive into the fascinating world of memory, exploring advanced techniques for memory regression and revivification through hypnosis. Whether you're a professional looking to expand your therapeutic toolkit or an individual curious about the potential of your own mind, this masterclass provides the knowledge and skills you need to harness the power of memory.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Cognitive Behavioural Therapy(CBT) has been found to be effective in treating a range of mental health disorders. Studies suggest that it is effective in approximately 50-75% of cases, depending on the disorder and individual factors. Welcome into the realm of understanding and reshaping human thought processes with our captivating online diploma. Delve into the intricacies of Cognitive Behavioural Therapy (CBT), unlocking the door to profound insights that transcend the boundaries of conventional wisdom. Picture this: you, equipped with the invaluable knowledge gleaned from exploring the theoretical landscapes of Cognitive Behavioural Therapy, seamlessly navigating the labyrinth of the human mind. Key Features This Cognitive Behavioural Therapy Diploma (Online) Course: CPD QS Certified Cognitive Behavioural Therapy Diploma (Online) Course. Free Certificate Developed by Specialist Lifetime Access As you immerse yourself in the rich tapestry of theories and fundamentals, a captivating narrative unfolds, revealing the underpinnings of how thoughts influence emotions and behaviours. Witness the metamorphosis of personal development as you delve into the psychology that shapes our perceptions, paving the way for a deeper understanding of self and others. In your journey, discover the profound impact of Cognitive Behavioural Therapy in addressing the shadows of anxiety and depression, offering a beacon of hope to those navigating the complex terrain of their emotions. But that's not all-venture into uncharted territories with an exploration of Cognitive Behavioural Therapy approaches tailored for children on the autism spectrum. Picture the ripple effect of your knowledge, reaching young minds and creating a positive impact that resonates through the years. Join us in this intellectual odyssey, where each module is a stepping stone towards becoming a beacon of positive change, armed with the wisdom to unravel the intricate tapestry of the human psyche. Course Curriculum Cognitive Behavioural Therapy Diploma (Online) Course: Module 01: Overview of Cognitive Behavioral Therapy (CBT) Module 02: Theories and Fundamentals of CBT Module 03: Tools and Tactics in CBT Module 04: Navigating the CBT Process Module 05: CBT for Personal Development Module 06: Addressing Anxiety and Depression with CBT Module 07: CBT Approaches for Autism in Children Learning Outcomes After completing this Cognitive Behavioural Therapy Diploma Course, you will be able to: Analyse Cognitive Behavioural Therapy(CBT) principles, distinguishing between various theoretical foundations and practical applications. Apply diverse tools and tactics in Cognitive Behavioural Therapy(CBT) for effective therapeutic interventions. Demonstrate proficiency in navigating the Cognitive Behavioural Therapy(CBT) process with clients. Utilise Cognitive Behavioural Therapy(CBT) strategies for personal development and enhanced self-awareness. Employ Cognitive Behavioural Therapy(CBT) techniques specifically tailored for addressing anxiety and depression. Implement Cognitive Behavioural Therapy(CBT) approaches suitable for supporting children with autism spectrum disorders. Certification After completing this Cognitive Behavioural Therapy Diploma course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Cognitive Behavioural Therapy Diploma (Online) Course Aspiring therapists seeking comprehensive Cognitive Behavioural Therapy(CBT) knowledge for professional growth. Psychologists aiming to enhance their therapeutic skills through Cognitive Behavioural Therapy(CBT) expertise. Individuals interested in personal development and managing anxiety or depression. Parents and educators seeking effective Cognitive Behavioural Therapy(CBT) approaches for children with autism. Mental health professionals expanding their expertise in evidence-based therapeutic practices. Career path This Cognitive Behavioural Therapy Diploma (Online) Course Clinical Psychologist Counselling Psychologist Mental Health Specialist Child Psychologist Autism Support Worker Educational Psychologist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Highlights of the Course Course Type: Online Learning Duration: 1 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about eczema treatment Understand the core competencies and principles of eczema treatment Explore the various areas of eczema treatment Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dermatologist Eczema Solution Course Master the skills you need to propel your career forward in eczema treatment. This course will equip you with the essential knowledge and skillset that will make you a confident dermatologist and take your career to the next level. This comprehensive eczema solution course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this eczema solution course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective eczema treatment practice and equip you with the essential skills, confidence and competence to assist you in the eczema treatment industry. You'll gain a solid understanding of the core competencies required to drive a successful career in eczema treatment. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dermatologist or for people who are aspiring to specialise in eczema treatment. Enrol in this eczema solution course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive eczema solution course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this eczema treatment can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This eczema solution course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This eczema solution course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This eczema solution course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction & First Concepts Introduction & Beginning Concepts 00:03:00 What Is Eczema 00:06:00 Beating Eczema - Part 1 Beating The Eczema Itch 00:06:00 Eczema & Your Emotions 00:07:00 Eczema & The Magic Of Your Emotions 00:05:00 Eczema & Skin Hydration 00:06:00 Beating Eczema - Part 2 Great Home Remedies For Eczema 00:06:00 Coping With Eczema 00:07:00 Allergy-Proof Your Home 00:05:00 Eczema & Children Eczema & Children 00:05:00 Final Ideas & Tips Final Ideas & Tips 00:06:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

The 'Dealing With Difficult People - Diploma' course offers a transformative learning experience, designed to equip you with the skills to navigate and manage challenging interpersonal interactions effectively. This course is not merely an educational pursuit; it's a journey towards personal and professional growth. Beginning with the fundamentals of understanding difficult behaviour, the curriculum progresses through foundational tips and tools, providing a deep dive into the psychology behind challenging interactions. Each module is crafted to build upon the last, ensuring a comprehensive understanding of the subject. From exploring the dynamics of difficult relationships in Module 04 to discovering practical solutions in Module 05, the course is tailored to offer actionable strategies. The 'Problem-Solving' module stands out as a pinnacle of learning, equipping you with the techniques to resolve conflicts adeptly. Concluding with final notes and a bonus video on dealing with emotions and anger, this course offers a well-rounded approach to mastering the art of dealing with difficult people in any setting, be it personal or professional. Learning Outcomes Understand the core principles behind difficult behaviours and how to approach them. Employ foundational strategies for managing challenging interactions. Develop effective relationship management skills in difficult scenarios. Master solution-focused techniques for resolving conflicts. Gain insights into emotional self-management, particularly in dealing with anger. Why choose this Dealing With Difficult People - Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dealing With Difficult People - Diploma for? Individuals seeking to improve their conflict resolution skills. Professionals aiming to enhance their interpersonal communication. Managers and team leaders looking to foster a positive workplace environment. Customer service representatives dealing with challenging clients. Anyone interested in personal development and effective communication. Career path Human Resources Manager - £35,000 to £50,000 Customer Service Leader - £20,000 to £30,000 Team Supervisor - £24,000 to £35,000 Conflict Resolution Consultant - £30,000 to £45,000 Corporate Trainer - £25,000 to £40,000 Counsellor - £22,000 to £30,000 Prerequisites This Dealing With Difficult People - Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Dealing With Difficult People - Diploma Module 01: Difficult Promo 00:06:00 Module 02: Fundamentals 00:08:00 Module 03: Foundational Tips and Tools 00:16:00 Module 04: Difficult People - Relationships 00:13:00 Module 05: Difficult People - Solutions 00:13:00 Module 06: Problem - Solving 00:14:00 Module 07: Final Notes and Tips 00:10:00 Module 08: Bonus Video - dealing With Emotions & Anger 00:10:00 Assignment Assignment - Dealing With Difficult People - Diploma 00:00:00

Description Buddhism Diploma The Buddhism Diploma Course will help you to gain an insight into Buddhism, understand the subject, learn about its founder - Gautama Buddha, and comprehend how Buddhism has grown worldwide as a concept on how to study one's inner self and learn mindful kindness towards others. By taking the Buddhism Diploma Course, you will study about the Buddha's personal history and his journey towards Enlightenment. You will study how his own strenuous journey to free the mind, body and spirit of emotions and his personal experiences helped him to form a philosophy that was his personal pathway to serenity or Nirvana. Over the centuries, many scriptures with detailed descriptions of the teachings of Buddha have been filtered down into simple disciplines that are commonly followed in all Buddhist monasteries and communities. Though the study of these disciplines may seem a bit challenging, it is worthwhile to study his teachings about The Four Noble Truths and The Eightfold Pathway(both are covered in the Buddhism Diploma Course) as they are the base on which his teachings are built upon. Irrespective of whether you are a person looking for an introduction to Buddhism in order to practice it for yourself or thinking of studying it from a purely academic point of view, the Buddhism Diploma Course is a great place to start. The theoretical and practical sessions of the Diploma will help you to learn the concepts of Buddhism and how Buddha's preaching can be put into practice in your own life for your own benefit as well as to help others. Fundamentally, Buddhism is a set of tools that have evolved over hundreds of years in India, Japan, China and all over Asia. These tools are of more importance in today's life as anxiety has become a part and parcel of today's life. This course, while introducing you to Buddhism teaches you how Buddhist disciplines can help you to develop happiness, peace, love, contentment and equanimity so that the challenges you come upon in your day-to-day life can be effectively dealt with. What you will learn 1: Introduction to Buddhism 2: The main branches of Buddhism 3: The Life of Buddha 4: Four Noble Truths 5: Mental development and Wisdom 6: Reflecting on the law of karma 7: Rebirth 8: Dependent Origination 9: Esoteric Words and Phrases Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Gestalt Therapy Diploma Fritz Perls, who was the major force behind developing Gestalt Therapy changed the dynamics of the relationship between the therapist and the client by shifting ownership of the treatment to the client, rather than the therapist. The Gestalt Therapy Diploma Course details the history of this practice with the intent to give you a strong basic knowledge and thorough comprehension of the subject, how it originated and its evolution over time. This will help you understand in detail this unique method of addressing psychological health issues. Linking together the body and the mind, the course teaches you about the areas in the brain and the nervous system that influences the health and well-being of a person in a psychological manner. During the Gestalt Therapy Diploma Course, you will learn about methods that are uniquely used in Gestalt Therapy that help clients to investigate and understand their thought patterns and emotions. Also covered in the course are the way a therapist should behave during a session and how they should go about building rapport and trust with a client using skilful communication. By practically applying Gestalt Therapy, the course offers guidance on several exercises that have been designed to encourage awareness and positive change. The practice of such exercises gives you practical knowledge about the Gestalt Method that can later be used either on your clients or on yourself. During the course, you will learn in detail, how the Gestalt Method can be used as a holistic practice. The factors that should be considered before beginning Gestalt Therapy and the three stages that are involved in practising the therapy are also covered by the course. Each step is further split into smaller components so that understanding each step is easier. Detailed information on how everything you have learnt during the course can be utilised to start a business is provided by the Gestalt Therapy Diploma Course. Irrespective of whether you are looking to build a business from scratch or be self-employed, the skills you require to start your career or enrich your existing one are provided by this Gestalt Therapy Diploma Course. What you will learn 1: Introduction to Psychotherapy 2: Gestalt Psychology 3: What Is Gestalt Therapy 4: Gestalt therapy -Short History 5: Case Studies 6: Psychodrama 7: Group Therapy Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Start learning British Sign Language (BSL) from scratch with our comprehensive course designed for complete beginners. Master the BSL alphabet, engage in basic conversations, and expand your vocabulary. Ideal for individuals eager to communicate effectively with the deaf community.

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access