Would you like to enhance your outcomes and instantly start becoming more confident? Or, Do you want to build up a higher self-esteem and improve your social abilities? Then this course is for you! Description: When lack of confidence and social abilities keeps you from taking necessary actions that could positively affect your life? You may know precisely what you have to do. However, you are anxious. Above all else, there is nothing to be embarrassed about. A great many people battle with confidence to some degree, but the good news is that being confident is just another skill you can gain. In this course, you will gain in-depth knowledge of how to feel productive and fit in your capacities and break out of the mental confines that you have worked around yourself. The course additionally incorporates techniques for keeping up confidence when nervousness slips back in, and how to manage distressing circumstances. At last, once you have accomplished advance, you will take in some basic tips that lift confidence and keep it going every single day. By the end of this program, students will be mentally prepared to feel more confident and full of self-esteem much of the time, including those amusement changing minutes that can turn your life around. This course may likewise improve the probability of you seeing open doors consistently and seeking them out instead of shrinking back in fear. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Our Developing Self-esteem course helps you boost your self-esteem to new heights with techniques for both adults and teenagers. Developing Self Esteem Course INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Mock Exam Mock Exam- Developing Self Esteem Course 00:20:00 Final Exam Final Exam- Developing Self Esteem Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Embarking on the 'International Development Studies Course' is akin to embarking on a grand journey through the intricate maze of global progression. At its core, this course provides a comprehensive dissection of the myriad concepts that constitute the realm of international development. From the foundational theories that underpin development to the influential actors, economic strategies, social dimensions, and the ever-crucial element of environmental sustainability, every module is meticulously curated. Furthermore, the course doesn't shy away from exploring the multifaceted relationship between globalisation, ethical considerations, and the pressing issue of inequality. Learning Outcomes Comprehend the fundamental theories and concepts that drive international development. Identify key players and institutions influencing global developmental trajectories. Evaluate economic strategies and their implications in the global developmental context. Understand the social, political, and governance aspects pivotal to development agendas. Analyse the implications of globalisation, ethical dilemmas, and disparities in the world of development. Why buy this International Development Studies Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this International Development Studies Course for? Individuals keen on understanding global growth paradigms and their complexities. Those with an academic or professional interest in economics, politics, and social studies. Aspiring researchers and academics focused on development studies. Policy makers and strategists aiming to influence global developmental agendas. Environmental enthusiasts wishing to understand sustainability within the developmental framework. Career path Development Researcher: £30,000 - £45,000 Policy Analyst: £35,000 - £50,000 Sustainability Advisor: £40,000 - £60,000 Globalisation Specialist: £45,000 - £65,000 Governance Consultant: £50,000 - £70,000 International Development Consultant: £55,000 - £75,000 Prerequisites This International Development Studies Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Development Concepts Understanding Development Concepts 00:20:00 Module 02: Actors and Institutions in International Development Actors and Institutions in International Development 00:22:00 Module 03: Economic Approaches to Development Economic Approaches to Development 00:19:00 Module 04: Social Dimensions of Development Social Dimensions of Development 00:20:00 Module 05: Political and Governance Perspectives Political and Governance Perspectives 00:21:00 Module 06: Environmental Sustainability and Development Environmental Sustainability and Development 00:22:00 Module 07: Globalisation, Inequality, and Development Ethics Globalisation, Inequality, and Development Ethics 00:22:00
ð¼ Invoice Clerk Training Course Overview: Mastering Efficiency in Financial Operations Are you eager to embark on a career in financial administration and enhance your organizational skills? Look no further than our comprehensive 'Invoice Clerk Training' course. Tailored to equip you with the essential knowledge and skills, this course is your key to becoming a proficient and detail-oriented invoice clerk. ð Module 1: Introduction to Invoice Clerk Training Dive into the world of invoice processing with a comprehensive introduction to the roles and responsibilities of an invoice clerk. Understand the significance of accurate financial record-keeping and the pivotal role you play in ensuring the financial health of an organization. ð Module 2: Basic Accounting Principles Build a solid foundation in accounting principles essential for effective invoice management. Learn the fundamentals of debits and credits, financial statements, and the overall accounting framework that forms the backbone of successful financial operations. ð» Module 3: Invoice Processing Become a master of efficiency in handling invoices from creation to reconciliation. Explore best practices in invoice validation, coding, and approval processes. Gain hands-on experience with various invoice processing systems and tools, ensuring accuracy and compliance with financial regulations. ð Module 4: Communication and Customer Service Elevate your interpersonal skills to enhance communication and customer service in the financial realm. Understand the importance of clear communication with vendors, internal teams, and other stakeholders. Develop strategies for effective issue resolution, creating a positive and collaborative environment. ð°ï¸ Module 5: Time Management and Organization Maximize your productivity and effectiveness as an invoice clerk with advanced time management and organizational techniques. Learn to prioritize tasks, manage deadlines, and create systems that streamline workflow, ensuring you meet the demands of a dynamic financial landscape. ð Why Choose Our Invoice Clerk Training Course? Practical Application: Hands-on exercises and simulations for real-world experience. Industry-Relevant Content: Stay updated with the latest trends and technologies in financial administration. Expert Guidance: Learn from seasoned professionals with extensive experience in invoice management. Career Advancement: Open doors to exciting opportunities in finance and accounting. ð Enroll Now and Master the Art of Invoice Management! Don't miss the chance to propel your career forward as a skilled and efficient invoice clerk. Our Invoice Clerk Training course is your gateway to success in the world of financial administration. Enroll now and unlock the skills that will set you apart in this dynamic and rewarding field! Course Curriculum Module 1_ Introduction to Invoice Clerk Training. Introduction to Invoice Clerk Training. 00:00 Module 2_ Basic Accounting Principles. Basic Accounting Principles. 00:00 Module 3_ Invoice Processing. Invoice Processing. 00:00 Module 4_ Communication and Customer Service. Communication and Customer Service. 00:00 Module 5_ Time Management and Organization. Time Management and Organization. 00:00
[vc_row][vc_column][vc_column_text] Description IELTS examiners assess your performance on every writing task based on coherence and cohesion, task response, lexical resource, and grammatical accuracy and range. Learn how to enhance your reading, writing, listening and speaking through our Complete IELTS Writing Course, and gain the practical skills and knowledge you need to pass your IELTS exam with flying colours. The writing module incorporates two tasks. Task one covers working with charts such as pie, line, bar, table. You will also look into diagrams and maps. Task two incorporates general IELTS topics. Our course aims to teach you the most effective way to brainstorm on a particular issue and write following grammatical structures; subject-verb agreement, tense, articles, preposition, and verb forms. This online course also guides you on how to write succinct and fluid sentences to improve your overall score. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete IELTS Writing Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete IELTS Writing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Find out all about this course in less than five minutes FREE 00:04:00 IELTS- Introduction 00:05:00 IELTS- Explaining the banding system 00:07:00 IELTS- What is Task 2 00:09:00 IELTS- Task achievement and task response 00:09:00 IELTS- Vocabulary 00:09:00 IELTS- Grammatical Range and Accuracy 00:06:00 IELTS- Extra tips to prepare for the IELTS writing 00:07:00 IELTS- Task one example 00:07:00 IELTS- Task two example 00:06:00 IELTS- Task two structure 00:10:00 IELTS- Planning 00:06:00 IELTS- Examiners Notes 00:08:00 IELTS- Go through Task 1 00:06:00 IELTS- Go through task 2 00:06:00 IELTS- Tips for the exam 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Explore the role of an Internal Compliance Auditor, ensuring organizational adherence to regulatory standards and policies. Learn how these professionals evaluate and enhance internal processes, mitigate risks, and foster a culture of compliance. Discover the key skills and responsibilities that drive effective internal audit practices for sustained business integrity.
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Anger is an issue that many of us often face. Perhaps you have serious issues yourself or perhaps it's a family member. One way or another, when one person is angry a chain reaction starts off, that affects other people around them. People with anger management issues really need proper counseling, and this Accredited Diploma in Anger Management course could be the answer to that. This course is designed to help you get to the root of your anger. And the first thing you will discover in this course is that fear is the number one cause of anger, and as such it needs to be confronted. You will also discover other sources of anger and how to deal with them. You will look at how anger impacts someone and what it accomplishes overall. Finally the course will also teach you to deal with anger as well. The lessons learnt from this diploma level course can help anyone to keep their anger at bay. Even if you do not have any anger problem, getting this course now will allow you to help others get over their anger issues. Course Highlights Accredited Diploma in Anger Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Anger Management into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Anger Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Anger Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Anger Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Diploma in Anger Management Dread and Lack Of Confidence FREE 01:00:00 Drug Addiction And Anger FREE 00:30:00 Being Unhappy 00:30:00 The Impact Of Anger 00:30:00 What Anger Accomplishes 01:00:00 Taking Control of Your Anger 01:00:00 Mock Exam Mock Exam-Accredited Diploma in Anger Management 00:20:00 Final Exam Final Exam-Accredited Diploma in Anger Management 00:20:00
Course Description Do you have a passion for a healthy lifestyle, incorporating diet and exercise into your daily routine that you now want to share with others? This diploma will teach you everything you need to know about being an effective fitness instructor/personal trainer and helping your clients achieve their fitness goals on a daily basis. 32 comprehensive modules The Fitness Diploma is broken into comprehensive modules which will teach you everything you need to know to become a successful fitness instructor or personal trainer. The course is set in manageable modules which you can study at your own pace and in your own time while still having the benefit of a full-time position. End of course certification On completion of the course, you will be required to pass a test, which is made up of multiple choice questions based on the modules you have studied. Once you pass, you will be able to download and print your certificate and start using your new diploma to enjoy a successful career within the fitness industry. You also have the option of having your diploma posted to you at an additional cost. Please Note: This course is not recognised by CIMSPA (formerly REPs). What You Will Learn This course is designed to provide you with a complete overview of what you need to become a successful fitness instructor or personal trainer. During the course you can expect to learn the following: Learn what you will need to begin your career in fitness, from the skills you will need to the role you will be expected to perform on a daily basis. Understand the human anatomy of the bones, their function and how exercise can impact the bones. You will also learn about how bones are affected as part of the ageing process. Learn more about the cardiovascular system from the heart's function to respiratory function and how these are impacted by exercise, along with the benefits. Get an understanding of muscles and how they work and the different muscle types. Understand joints and nervous system, as well as injury prevention. Learn more about obesity and diabetes and how the two are linked. Obesity has become a serious issue in the United Kingdom with more people being diagnosed with diabetes on a daily basis. Get a good understanding of a healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals. Learn how to encourage your clients to embrace an active lifestyle and how it can benefit them in the long run. Identify how exercise impacts the body as a whole. Learn how to safely monitor your clients' exercise intensity. Learn how to set fitness plans in place, how to plan, difficulties you may face and standards you must adhere to. Get a good understanding of the importance of stretching, working with disabled customers and outdoor exercise routines. Learn how to work with children, from exercise to diet. Identify if yoga or pilates may be something you will want to specialize in. Know how to deal with emergencies in the fitness industry. Advantages of taking the Fitness Diploma The fitness diploma will provide you with a wide number of benefits to help you enjoy a successful career as a fitness instructor or personal trainer. Fast track your career. Improve your career prospects. Improve your knowledge and skill when it comes to the human anatomy. Understand the link between exercise and diet. Know how to work with your client, encourage them and support them to achieve their goals. Use any device to access the modules online, enabling you to study from anywhere at any time. Study at your own pace with no schedules or deadlines to adhere to. Be rewarded with an industry recognised certification on successful completion (this is not recognised by REPs). Take advantage of online support during your studies. Be confident in your abilities and knowledge as a fitness instructor or personal trainer. Course Modules Module 1 : Beginning a Career in the Fitness Industry Module 2 : Anatomy - The Skeleton Module 3 : Anatomy - Cardiovascular System Module 4 : Anatomy - Muscles and Somatotypes Module 5 : Anatomy - The Nervous System Module 6 : Anatomy - The Joints Module 7 : Obesity & Diabetes Module 8 : Diet and Fitness Module 9 : Collecting & Analysing Nutritional Information & Nutritional Goal Setting Module 10 : Encouraging Clients to Incorporate Activity into their Lifestyle & Understanding of Health Benefits Module 11 : The Effects of Exercise on the Body Module 12 : How to Safely Monitor Exercise Intensity Module 13 : GP and Exercise Referral Module 14 : Preparing Fitness Plans for Clients Module 15: Stretching Fitness Module 16: Fitness Training for Disabled People Module 17: Group Personal Training Module 18: Gym Exercising - Planning and Instructing Module 19: An In Depth Look at Personal Training Module 20: Outdoor Fitness Module 21: Children - Fitness and Diet Module 22: Yoga Instructing Module 23: Pilates Instructor Module 24: Understanding Emergency Procedures in a Fitness Environment Module 25: Understanding & Controlling Risks in a Fitness Environment Module 26: Safeguarding Children and Vulnerable Adults Module 27: Setting up your own Fitness or Personal Training business Module 29: Finance Module 30: Insurance and Tax Module 31: Marketing Yourself as a Personal Trainer Module 32: Health and Safety Course Duration: 16hours
Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Strategic Communication Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00