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The Diploma in IT Communications will provide you with the knowledge and the contemporary skills for a global career in communication. With digital communication and media growing at a rapid pace, graduates of this Diploma in IT Communications will be equipped with the necessary skills, creative and innovative ideas, attitude and aptitude to excel in this fast-paced, high demand industry. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in IT Communications is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 1: Basics of Data Communications Basics of the Information Technology 01:00:00 INTRODUCTION 00:15:00 OBJECTIVES 00:15:00 DATA COMMUNICATION 00:30:00 COMMUNICATION MEDIA 00:30:00 TYPES OF COMMUNICATION SERVICES 00:30:00 MODEM 00:30:00 COMPUTER NETWORK 00:30:00 BENEFITS OF NETWORK 00:15:00 TYPES OF NETWORK 00:30:00 IMPORTANT TERMS USED IN NETWORKING 00:30:00 TELECONFERENCING 00:30:00 Module 2: Computer Networking Basics Introduction to Computer Networking 00:30:00 Types of Computer Networks 01:00:00 Types of Network Equipment 00:30:00 Ethernet 00:30:00 Wireless Local Area Networking 01:00:00 Internet Service 01:00:00 TCP/IP and Other Internet Protocols 01:00:00 Network Routing, Switching and Bridging 01:00:00 IPv4 & IPv6 01:00:00 Module 3: Networking Basics of Computer Networking 00:30:00 Computer Networking Design and Solutions 00:30:00 Getting the Right Computer Network Hardware 00:30:00 Setting Up Your Computer Network 00:30:00 Wireless vs Wired 00:30:00 Cable Management for Wired Computer Network 01:00:00 Managing Your Network With Network Monitoring Tools 00:30:00 Computer Network Maintenance and Repair 00:30:00 Troubleshooting Computer Network Wrapping Up 01:00:00 Recommended Reading Recommended Reading: Diploma in IT Communications 00:00:00 Mock Exam Mock Exam- Diploma in IT Communications 00:20:00 Final Exam Final Exam- Diploma in IT Communications 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: Supporting and interactive teaching can be helpful to any educator so that they'll be able to assess if their methods of teaching are used to their students. Simply put, student engagement and student satisfaction are essential to successful learning. Enroll in this course and figure out how to increase student engagement and satisfaction using different tools and teaching theories. You will explore different teaching styles and activities that can help reach more learners. You will likewise learn how to Use Google Forms to create interaction and Energies learners with learning breaks. Who is this course for? This course would be ideal for new and experienced lecturers who want to improve their teaching skills. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career path: The Diploma in Supporting Teaching and Learning course is a useful qualification to possess, and would be beneficial for the following careers: Administrator. Educators. Guidance Counsellors. Instructors. Life Coach. Mentors. Teachers. Tutors. Fundamentals of Teaching Understanding the Development of Children and Young Person FREE 01:00:00 Communication and Professional Relationships with Pupils and Family FREE 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching Methodologies Chapter (i) 01:00:00 Chapter (ii) 01:00:00 Chapter (iii) 01:00:00 Chapter (iv) 01:00:00 Chapter (v) 01:00:00 Chapter (vi) 01:00:00 Chapter (vii) 00:30:00 Chapter (viii) 00:30:00 Chapter (ix) 01:00:00 Chapter (x) 00:30:00 Chapter (xi) 01:00:00 Chapter (xii) 01:00:00 Chapter (xiii) 01:00:00 Chapter (xiv) 01:00:00 Chapter (xv) 01:00:00 Psychology of Teaching WHY YOUNG PEOPLE DO NOT LEARN TO STUDY PROPERLY? 01:00:00 THE NATURE OF STUDY, AND ITS PRINCIPAL FACTORS 02:00:00 PROVISION FOR SPECIFIC PURPOSES, AS ONE FACTOR OF STUDY 02:00:00 THE SUPPLEMENTING OF THOUGHT, AS A SECOND FACTOR OF STUDY 02:00:00 THE ORGANIZATION OF IDEAS, AS A THIRD FACTOR IN STUDY 02:00:00 JUDGING OF THE SOUNDNESS AND GENERAL WORTH OF STATEMENTS, AS A FOURTH FACTOR IN STUDY 02:00:00 MEMORIZING, AS A FIFTH FACTOR IN STUDY 02:00:00 THE USING OF IDEAS, AS A SIXTH FACTOR IN STUDY 02:00:00 PROVISION FOR A TENTATIVE RATHEE THAN A FIXED ATTITUDE TOWARD KNOWLEDGE, AS A SEVENTH FACTOR IN STUDY. 01:00:00 PROVISION FOR INDIVIDUALITY, AS AN EIGHTH FACTOR IN STUDY 02:00:00 FULL MEANING OF STUDY: RELATION OF STUDY TO CHILDREN AND TO THE SCHOOL 02:00:00 Teaching Business Introduction To Tuition Business Basics 00:30:00 Reasons To Start A Tuition Business 00:30:00 Arranging Your Tuition Business 00:30:00 How To Start A Successful Tuition Business 00:30:00 Best Way To Grow Your Tutoring Business 00:30:00 The Essential Benefits Of running A Tuition Business 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Diploma in Supporting Teaching and Learning 00:20:00 Final Exam Final Exam - Diploma in Supporting Teaching and Learning 00:20:00

Empower yourself with essential coping skills through our comprehensive training course. Learn practical techniques to manage stress, anxiety, and challenges effectively. Gain resilience and improve your overall well-being. Enroll now and take control of your mental health journey.

How to Select and Apply the Right Leadership Style for Every Situation

Highlights of the Course Course Type: Online Learning Duration: 3 Hours 31 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about freelance writing Understand the core competencies and principles of freelance writing Explore the various areas of freelance writing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert freelance writer Freelance Writing Course Course Master the skills you need to propel your career forward in freelance writing. This course will equip you with the essential knowledge and skillset that will make you a confident freelance writer and take your career to the next level. This comprehensive freelance writing course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this freelance writing course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective freelance writing practice and equip you with the essential skills, confidence and competence to assist you in the freelance writing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in freelance writing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for freelance writer or for people who are aspiring to specialise in freelance writing. Enrol in this freelance writing course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive freelance writing course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this freelance writing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This freelance writing course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This freelance writing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This freelance writing course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Am I The Right Teacher For You 00:02:00 Your Attitude and Easy Cash Writing 00:02:00 How Much Money Can You Make 00:02:00 Creating Multiple Streams of Income The Main Point of This Course! 00:02:00 Your Working Strategy And Its Measurement 00:02:00 Pleasure or Profit. What's Your Priority 00:03:00 Mindset of The Modern Freelancer Why Do You Want To Be A Freelancer 00:02:00 Do You Have a Heart of Gold 00:02:00 The Best Attitude To Engender For Freelancing 00:02:00 Practical Income Creation Drawing Up An “Activity To Income” Schedule 00:02:00 The Reality Of Freelancing For A Living 00:02:00 Tracking Your Income Tracking Your Income 00:03:00 Using Spreadsheets To Track And Predict Your Success 00:02:00 Writing For Magazine Writing And Submitting Magazine Articles - The Facts 00:02:00 Choosing Sellable Topics For Magazine Articles 00:02:00 Writing Non Fiction Books for Publication Why Write Non Fiction Books 00:02:00 Getting Non Fiction Manuscripts Published 00:02:00 Pitching Non Fiction To Publishers 00:01:00 Choosing Topics For Non Fiction Books 00:02:00 Choosing Your Own Topics For Non Fiction 00:02:00 Choosing Your Own Topics For Non Fiction - 2 00:02:00 Final Advice For Choosing Non Fiction Topics 00:02:00 Genre Fiction Writing Genre Writing Introduction 00:02:00 Genre Writing Requirements 00:02:00 How To Write Romance Fiction 00:03:00 How To Write Thriller Fiction 00:02:00 How To Write Fantasy Fiction 00:02:00 The Difference Between Science Fiction & Fantasy 00:02:00 How To Write Horror Fiction 00:03:00 The Increasing Emergence Of Cross Genre Fiction 00:02:00 Writing for Children Introduction to Children's Writing 00:01:00 Writing For Children - The Marketplace And Publishers 00:03:00 Writing for Children - Do and Don't 00:03:00 Writing for Children - More Do and Don't 00:02:00 Writing for Children - More Do And Don't 00:03:00 Writing For Children - Conclusion 00:02:00 Business Writing - and How to Get Paying Gigs Business Writing - Introduction 00:02:00 Business Writing - How To Get Corporate Work 00:02:00 Business Writing - How Much Should You Charge 00:02:00 Business Writing - Contracts And Payment 00:02:00 Business Writing - Getting An Upfront Fee 00:02:00 Business Writing - Conclusion 00:02:00 Travel Writing Travel Writing - Introduction 00:02:00 Travel Writing - Coming Up With Fresh Angles 00:02:00 Travel Writing - Dispelling The Myths 00:02:00 Travel Writing - A Good Camera Is An Investment 00:02:00 Travel Writing - Payment And The Big Gigs 00:02:00 Travel Writing - Conclusion 00:02:00 Ghost Writing Ghost Writing - Introduction 00:02:00 Ghost Writing - Getting Started 00:02:00 Ghost Writing - Contracts And Payment 00:03:00 Ghost Writing - Tools Of The Trade 00:02:00 Ghost Writing - Conclusion 00:03:00 Copywriting Copywriting - Introduction 00:02:00 Copywriting - Common Sense And Fairy Gloss 00:03:00 Copywriting - Payment Rates 00:02:00 Copywriting - The Basic Rules 00:02:00 Copywriting - Advanced Rules 00:03:00 Copywriting - More Advanced Rules 00:02:00 Copywriting - Using Persuasive Language 00:03:00 Copywriting - Conclusion 00:03:00 Self Publishing Self Publishing - Introduction 00:02:00 Self Publishing - The Reality 00:02:00 Self Publishing - Defining Your Goals 00:02:00 Self Publishing - Your Strategy For Success 00:02:00 Self Publishing - Choosing Your Platform 00:02:00 Self Publishing - Nine Tips For Amazon Success 00:03:00 Self Publishing Online - Conclusion 00:02:00 Offline Self Publishing Offline Self Publishing - Introduction 00:03:00 Offline Self Publishing - Caring For Your Work 00:02:00 Grants & Funding Grants And Funding - Introduction 00:02:00 Grants And Funding - Where To Find Donors 00:02:00 Grants And Funding - Conclusion 00:03:00 Helping other Writers Helping Other Writers - Introduction 00:02:00 Helping Other Writers - How To Get The Work 00:02:00 Helping Other Writers - How To Deal With Clients 00:02:00 Helping Other Writers - How To Deal With The Work 00:02:00 Helping Other Writers - Editing Work 00:03:00 Helping Other Writers - Book Doctoring And Mentoring 00:02:00 Helping Other Writers - Teaching Writing 00:01:00 Helping Other Writers - Becoming An Agent 00:02:00 Helping Other Writers - Conclusion 00:01:00 Self Promotion as a Writer Self Promotion - Introduction 00:02:00 Self Promotion - Offline 00:02:00 Self Promotion Ideas That Work 00:02:00 More Self Promotion Ideas That Actually Work 00:02:00 Self Promotion - Two Case Studies 00:03:00 Self Belief and Maintaining a New Writing Career The End. Or Just The Beginning… 00:01:00 Self-Publishing… Again! 00:02:00 Maintaining a Career: Dealing With Writer's Block 00:02:00 Self Belief: Your Secret Weapon. 00:03:00 Assessment Assessment - Freelance Writing Course 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00 Supplementary Resources Supplementary Resources - Freelance Writing Course 00:00:00

[Updated 2024] Biggest Sale Offer: Get 2 Premium Courses with 2 PDF certificates worth £20 as a gift Take your Maths and English skills to the next level with Functional Skills! Gain the essential skills in English and maths that truly matter—without the jargon or fluff. Our Functional Skills Maths Level 2 and Functional Skills English Level 2 Course is designed to help you build confidence and capability in everyday communication and numerical understanding. Whether you're aiming to meet job requirements, apply for higher education, or simply sharpen your knowledge, this course offers a clear and structured route to achieve your goals. Delivered entirely online, this dual course allows you to study at your own pace, on your own schedule, and from the comfort of your home. With accessible learning materials and expert guidance, you’ll be well-prepared for the official Level 2 assessments. It's all about gaining the knowledge that makes a difference—on paper and in life. Course 01: Functional Skills Maths Level 2 This course should help students to achieve confidence and fluency in, as well as a good attitude toward, mathematical tools and techniques, and to develop behaviours such as persistence and logical reasoning. Course 02: Functional Skills English Level 2 This course covers topics like parts of speech, articles, parts, and kinds of sentences, simple, complex and compound sentences, voice, tense, modifiers and many more. In the final modules, you will be aware of capital letter rules, use of punctuation marks, punctuation in numbers, common spelling rules, homonyms, and the difference between British vs American spellings. Key Features of This Course: Instant 2 FREE Digital certificates Developed by qualified professionals Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Functional Skills Courses are: Course 01: Functional Skills Maths Level 2 Numbers and Negative Numbers Multiples Factors Fractions and Power Percentages Expressions Decimals Ratio and Proportion Exponents and Radicals Graphs The Profit and Loss Perimeter and Area Averages Probability Course 02: Functional Skills English Level 2 Linguistics Teaching Grammar and Vocabulary The Basics of Sentence Structure of Sentence Question Punctuation & Capitalisation Spelling English Pronunciation Teaching Receptive Skills: Reading Teaching Productive Skills: Writing Teaching Receptive Skills: Listening Teaching Productive Skills: Speaking Accreditation All of our courses are fully accredited, providing you with up-to-date knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. Why these Functional Skills Courses? Our Functional Skills Bundle is a great place to start if you're looking to boost your career and acquire relevant competencies. In addition, this program is for anyone interested in gaining in-demand proficiency to help explore their career as expert personnel or improve their business aptitude. Certificates Hard copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included

The Coping Skills for Better Life is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Coping Skills for Better Life consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Introduction Goals & Resources 00:07:00 Beginning Concepts 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 Bonus Videos - More Tips & Tools! BONUS VIDEO - More Coping Skills - Part 1 00:23:00 BONUS VIDEO - More Coping Skills - Part 2 00:11:00 BONUS VIDEO - More Coping Skills - Part 3 00:22:00 Assignment Assignment - Coping Skills For Better Life 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Are you someone who wants to start in building a business? The learning needed to start your enterprise can be taken in even without going to a formal school. You can try self-study method, research, and experience or you can enrol in diploma courses like this that will surely give you an edge in business enterprise. And, to help you begin, we compressed the simple most accommodating business tips out there. This course is aimed at providing you with everything you need to get started. You will master all the core concepts of entrepreneurship, come up with great business plans and end up becoming a successful entrepreneur. Course Highlights Complete Entrepreneurship Perfect Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Complete Entrepreneurship Perfect Course into 40 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Complete Entrepreneurship Perfect Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Complete Entrepreneurship Perfect Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Complete Entrepreneurship Perfect Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Entrepreneurship Introduction FREE 00:30:00 Getting Into The Right Mindset FREE 00:30:00 Finding Your Field of Success 00:30:00 Finding The Right Opportunities 00:15:00 Identifying Business Prospects That Will Sell 00:30:00 Identifying The Risks And Countering Them 00:15:00 Identifying Your Target Customers/Market 00:30:00 Finding Your Resources 00:15:00 Formulating A Business Plan 01:00:00 Coming Up With an Advertising/Marketing Plan 00:15:00 Learning Profit Maximization Techniques 00:30:00 Hiring A Dedicated Team 01:00:00 Motivating Your Team 00:30:00 Have The Right Attitude Towards Your Investment 00:15:00 Winning Over The Competition 00:30:00 Taking Advantage of the Internet 01:00:00 Handling Debts Expertly 00:45:00 Know-­How to Gain in Business 00:15:00 Protecting Your Company's Image 00:15:00 Abiding To The Legal Requirements 00:15:00 Conclusion 00:15:00 Entrepreneurship Mindset Developing Your Mindset 00:30:00 How Far Can You Go 00:30:00 How Can You Magnetize 00:30:00 Balancing Your Life With Work And Happiness 00:30:00 Keep Trying 00:15:00 Wrapping Up 00:15:00 Business Entrepreneurship Module One - Getting Started FREE 01:00:00 Module Two - Decide on the Type of Business FREE 01:00:00 Module Three - What Is the Market Competition Like 01:00:00 Module Four - Basics of Starting a Business 01:00:00 Module Five - Create a Business Plan 01:00:00 Module Six - Get Financing 01:00:00 Module Seven - Hire Employees 01:00:00 Module Eight - Training Employees 01:00:00 Module Nine - Market the Business 01:00:00 Module Ten - Run the Business 01:00:00 Module Eleven - Grow the Business 01:00:00 Module Twelve - Wrapping Up 01:00:00 Professional Diploma in Entrepreneurship & Business Management- Activities 00:00:00

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00