2440 Courses in Cardiff delivered On Demand

In today’s fast-paced professional landscape, effective interpersonal skills are essential for building meaningful connections, fostering teamwork, and driving success. Our Interpersonal Skills for Professional Development course is designed to provide professionals with the tools to enhance communication, manage relationships, and navigate complex workplace dynamics. Through a blend of insightful content and targeted strategies, this course focuses on developing the key competencies needed for successful collaboration and personal growth within any organisation. By honing these vital interpersonal skills, you will learn to approach challenges with confidence, manage conflicts with finesse, and engage in more productive discussions. Whether you are looking to improve your ability to lead a team, enhance client relationships, or simply communicate more effectively, this course will help you advance in your career. Join a community of like-minded professionals and refine your ability to connect, influence, and succeed – all from the comfort of your own space. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills Learning Outcomes: Enhance communication proficiency. Develop emotional intelligence for better relationships. Master teamwork and collaboration. Expand your network and build lasting relationships. Foster cultural sensitivity and diversity awareness. Hone conflict resolution and negotiation skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates entering the job market. Professionals seeking career advancement. Entrepreneurs and small business owners. Managers and team leaders. Sales and customer service representatives. Anyone aiming to improve their professional interactions. Career path Customer Relationship Manager Human Resources Specialist Sales and Marketing Coordinator Project Manager Team Leader Business Development Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you ready to unlock the transformative power of play therapy and make a profound difference in children's lives? Did you know that approximately 1 in 5 children worldwide experience a mental health challenge? As the need for effective support grows, it becomes crucial to equip yourself with the knowledge and skills to make a positive impact. Our comprehensive course bundle on Play Therapy, Child Care, and Mental Health empowers you to become a beacon of support for children's well-being. Understanding child development and care is essential to provide optimal support. You will delve into the intricacies of child psychology, gaining insights into the factors that shape behaviour and strategies to support emotional well-being. Additionally, you will explore the fascinating world of child and adolescent mental health, equipping yourself with the knowledge to identify, address, and support children facing common mental health issues. You will harness the principles of child playwork, creating stimulating and engaging play environments that foster imagination, social interaction, and emotional growth. Safeguarding children is paramount, and this course bundle will provide you with comprehensive knowledge to recognise signs of abuse, implement safeguarding policies, and ensure the safety and well-being of children. The comprehensive course includes the following eight courses: Play Therapy Child Development and Care Child Psychology Diploma Child and Adolescent Mental Health Child Playwork Safeguarding Children Creating Children's Room Educational Psychology and Development Learning outcomes: Gain a deep understanding of play therapy techniques and their impact on a child's emotional well-being. Acquire expert knowledge on child development, care, and psychology, empowering you to provide nurturing environments. Explore the intricacies of child and adolescent mental health, and learn strategies to address common issues. Master the principles of child playwork and create engaging spaces that foster creativity and emotional growth. Develop a comprehensive understanding of safeguarding children, ensuring their safety and protection. Uncover the essential principles of educational psychology and development, enabling you to provide holistic support. Play Therapy: Immerse yourself in the world of play therapy and discover how play can be a powerful tool for healing and growth in children. Learn various play therapy techniques and their application to address emotional challenges effectively. Child Development and Care: Explore the intricate stages of child development and learn how to provide optimal care in different age groups. Understand the importance of fostering a nurturing environment and promoting healthy growth. Child Psychology Diploma: Dive into the depths of child psychology and gain insights into the inner workings of a child's mind. Understand the factors influencing behaviour and learn techniques to support their emotional well-being. Child and Adolescent Mental Health: Gain a comprehensive understanding of common mental health issues affecting children and adolescents. Learn strategies to identify, address, and support children dealing with emotional challenges. Child Playwork: Discover the power of play and its impact on a child's overall development. Learn how to create engaging play environments that stimulate imagination, social interaction, and emotional growth. Safeguarding Children: Acquire vital knowledge on safeguarding children, including recognising signs of abuse, implementing safeguarding policies, and ensuring the well-being of children under your care. Creating Children's Room: Unleash your creativity and learn to design stimulating and safe spaces for children. Explore the use of colours, furniture, and interactive elements to create inviting and enriching environments. Educational Psychology and Development: Understand the principles of educational psychology and its role in supporting a child's learning and development. Discover effective strategies for addressing diverse learning needs and promoting positive educational experiences. Embark on this enlightening journey today and become a beacon of support for children's mental health and well-being. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Childcare professionals seeking to enhance their understanding of children's mental health. Parents or guardians looking to gain insights into child psychology and development. Teachers or educators are interested in creating nurturing and supportive learning environments. Mental health professionals aim to specialise in child and adolescent mental health. Career path Play Therapist - £28K to £45K/year. Childcare Coordinator - £22K to £35K/year. Child Psychologist - £30K to £60K/year. Child Mental Health Counselor - £25K to £40K/year. Child Playworker - £18K to £25K/year. Educational Psychologist - £35K to £70K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Writing is not only a professional skill but also a means of self-expression and personal growth. This course bundle provides a nurturing environment for you to explore your creativity, refine your writing style, and confidently express your thoughts and ideas. Unleash your unique voice and tap into your creative potential. Whether you're a seasoned writer or just starting your journey, this Proofreading, Copy Editing, Copywriting & Creative Writing course bundle equips you with essential skills that are highly sought after in today's professional landscape. From proofreading and copyediting to copywriting and creative writing, you'll develop a diverse skill set that enhances your employability and opens doors to a wide range of career opportunities. By mastering the art of proofreading, you'll become a proficient communicator, ensuring your messages are delivered flawlessly. Whether you're crafting persuasive copy, writing compelling essays, or reporting the latest news, your refined language skills will captivate audiences and leave a lasting impact. Meticulous proofreading and copy-editing skills enhance the quality of your writing, showcasing your professionalism and meticulousness. In today's competitive market, this attention to detail can be a game-changer. The course bundle comprises of the following eight comprehensive courses: Copyediting & Proofreading Creative Writing Copywriting Course English: Spelling, Punctuation, and Grammar Essay Writing in English Newspaper Journalism & Report Writing Touch Typing Essentials Document Control Learning Outcomes: Develop proficient proofreading and copyediting techniques. Cultivate your creativity and hone your skills in creative writing. Master the art of persuasive and impactful copywriting. Strengthen your grasp of English spelling, punctuation, and grammar. Acquire the skills to craft compelling essays in English. Gain proficiency in newspaper journalism and report writing. Copyediting & Proofreading: Enhance your precision in language, ensuring error-free documents with a sharp eye for detail. Creative Writing: Immerse yourself in the art of storytelling, unleash your imagination, and create captivating narratives. Copywriting Course: Learn the art of persuasive writing and create compelling content that captivates your audience. English: Spelling, Punctuation, and Grammar: Master the foundations of the English language, ensuring accurate communication. Essay Writing in English: Enhance your essay writing skills, express your thoughts eloquently, and construct coherent arguments. Newspaper Journalism & Report Writing: Develop the skills necessary to craft engaging news articles and informative reports. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring writers seeking to refine their skills and explore various writing genres. Professionals looking to enhance their language proficiency and writing abilities. Individuals interested in pursuing a career in editing, proofreading, copywriting, or journalism. Students aim to strengthen their language skills for academic success. Career path Proofreader: £20K to £35K/year. Copy Editor: £22K to £40K/year. Copywriter: £25K to £45K/year. Content Writer: £20K to £35K/year. Journalist: £25K to £45K/year. Editorial Assistant: £18K to £25K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Are you ready to embark on an enlightening journey of wisdom with the Operations Manager bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Operations Manager. Delve into eight immersive CPD Accredited courses, each a standalone course: Operations Management Management Skills for New Managers Project Management Operations Management: Enterprise Resource Planning Operations Management: Process Mapping & Supply Chain Operations Management: Resource & Workout Layout Xero Projects & Job Costing Corporate & Strategic Communication Skills for Managers Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Operations Manager bundle illuminate your path to wisdom. The Operations Manager bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Operations Manager package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Operations Manager bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Operations Manager community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Operations Manager bundle. Establish robust bases across each course nestled within the Operations Manager bundle. Decipher intricate concepts through the articulate content of the Operations Manager bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Operations Manager bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Operations Manager bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Operations Manager bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Operations Manager bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Operations Manager bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Operations Manager journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Operations Manager bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Operations Manager bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Autism: Autism Training Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This Autism Training course will teach you about the various signs of autism and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this Autism Training course will teach you how to assist others facing similar difficulties in improving their lives. Enrol in our Autism Spectrum Disorder (ASD) today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Special Offers of this Autism: Autism Training Course This Autism: Autism Training Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Training Course Instant access to this Autism: Autism Training Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Training Course Autism: Autism Training This comprehensive Autism Spectrum course will guide you through the numerous obstacles that autistic children encounter, as well as how to provide the appropriate support and help. After you have gained a better understanding of the disorder, this Autism Training course will show you how to approach children and adults with autism and make them feel at ease in your presence. "Empower your team with our cutting-edge Autism Training course! Gain invaluable insights into understanding Autism spectrum disorders. Our expert instructors provide comprehensive strategies for supporting individuals with Autism in various settings. Equip your staff with essential skills and knowledge to create inclusive environments with our Autism Training course today!" Certificate of Completion You will receive a Autism Spectrum Disorder (ASD) course completion certificate for free as soon as you complete the Autism Training course. Module 01: Introduction to Autism Spectrum Disorder (ASD) 13:56 1: Introduction to Autism Spectrum Disorder (ASD) Preview 10:56 2: Quiz: Introduction to Autism Spectrum Disorder (ASD) 03:00 Module 02: Approaches to Helping People and Children with Autism 33:15 3: Approaches to Helping People and Children with Autism 29:15 4: Quiz: Approaches to Helping People and Children with Autism 04:00 Module 03: Diagnosis of Autism 12:38 5: Diagnosis of Autism 10:38 6: Quiz: Diagnosis of Autism 02:00 Module 04: Communication 16:45 7: Communication 14:45 8: Quiz: Communication 02:00 Module 05: Cognitive Styles and Functions in Autism 13:26 9: Cognitive Styles and Functions in Autism 11:26 10: Quiz: Cognitive Styles and Functions in Autism 02:00 Module 06: Autistic Behaviour 20:48 11: Autistic Behaviour 17:48 12: Quiz: Autistic Behaviour 03:00 Module 07: Organisation Systems with Autistic Individuals 14:19 13: Organisation Systems with Autistic Individuals 12:19 14: Quiz: Organisation Systems with Autistic Individuals 02:00 Module 08: Autism Awareness 08:37 15: Autism Awareness 05:37 16: Quiz: Autism Awareness 03:00 Module 09: Government Policies on Autism in England 13:08 17: Government Policies on Autism in England 10:08 18: Quiz: Government Policies on Autism in England 03:00 Who is this course for? Autism: Autism Training This Autism Training course is ideal for Everyone. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Training Students who intend to enrol in this Autism: Autism Training course must meet the following requirements: Autism: Autism Training: Good command of the English language Autism: Autism Training: Must be vivacious and self-driven Autism: Autism Training: Basic computer knowledge Autism: Autism Training: A minimum of 16 years of age is required Career path Autism: Autism Training Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Our Level 4 Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. Thecourse is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Level 4 Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Level 4 Time Management Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Level 4 Time Management Bundle Course Course 01: Level 4 Time Management Course 02: Anger Management Course 03: Communication Skills Course ***Others Included in this Level 4 Time Management Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Level 4 Time Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must. In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics. With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes: Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation. Understand the guidelines on how to make effective introductions. Identify the 3 C's of a good impression. Identify at least one way to minimise nervousness while in social situations. Understand how to use a card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation Understand place settings, napkin etiquette, and basic table manners. Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping. Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails. Understand basic guidelines for telephone, voicemail, and cell phone etiquette. State the difference between a formal and an informal letter. Understand the meaning of colours in dressing for success. Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes. Understand basic guidelines on international etiquette. Start your learning journey straight away with this business etiquette course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to write/make formal and informal letters, emails, and phone calls Impeccable dressing skills Proper eating and dining skills Networking skills Why Prefer Our Business Etiquette Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Business Etiquette course: Module One: Understanding Etiquette Etiquette Defined The Importance of Business Etiquette Module Two: Networking for Success Creating an Effective Introduction Making a Great First Impression Minimizing Nervousness Using Cards Effectively Remembering Names Module Three: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module Four: The Dining in Style Understanding Your Place Setting Using Your Napkin Eating Your Meal Sticky Situations and Possible Solutions Module Five: Eating Out Ordering in a Restaurant About Alcoholic Beverages Paying the Bill Tipping Module Six: Email Etiquette Addressing Your Message Grammar and Acronyms Top 5 Technology Tips Module Seven: Phone Etiquette Developing an Appropriate Greeting Dealing with Voicemail Cell Phone Do's and Don'ts Module Eight: The Written Letter Thank You Notes Formal Letters Informal Letters Module Nine: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module Ten: International Etiquette General Rules Important Points Preparation Tips Assessment Process Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This business etiquette course is for you if you: Want to have a deeper insight into business etiquette Actively working in business etiquette and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the business etiquette field. Requirements You will not need any prior background or expertise. All you need to take this business etiquette is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Owners Receptionists, secretaries & PAs Entrepreneurs HR professionals Customer service executives Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Understanding neurodevelopmental conditions is more important now than ever before. This CPD-accredited 3-course bundle provides in-depth insight into ADHD, Child Language Disorder (CLD), and Autism at Level 3, allowing learners to gain a strong grasp of how these conditions affect behaviour, communication, and development. Whether you're a teacher, parent, carer, or work within health, education, or social care, this online course collection offers expert knowledge in an accessible, flexible format. The ADHD Awareness course introduces the nature of attention difficulties and how they present across ages. The CLD course explores the complexities behind language development in children, while the Autism course helps build understanding around traits and support strategies. With zero fluff and all substance, these courses are designed to support professional development with clarity, relevance, and a touch of good sense. Study at your pace and sharpen your awareness with content that respects your time and intelligence—because understanding people shouldn’t be a mystery. These comprehensive courses are available in this ADHD Awareness - CPD Accredited 3 Courses Bundle Course 01: ADHD Awareness Course 02: Child Language Disorder (CLD) Course 03: Understanding Autism Level 3 ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to ADHD Module 02: ADHD in Young and Adults Module 03: ADHD in Family Settings Module 04: ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each ADHD Awareness - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this ADHD Awareness - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The ADHD Awareness - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our ADHD Awareness - CPD Accredited 3 Courses Bundle training.

The "Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle" is a dynamic and informative course designed for individuals seeking essential knowledge on asbestos safety. With this bundle, participants gain access to three expertly designed modules that provide a deep dive into the dangers of asbestos, its identification, and the appropriate measures for handling it in various environments. This course caters specifically to Australian regulations, ensuring relevance to local health and safety standards. Whether you're working in construction, maintenance, or any field where asbestos exposure could be a concern, this course arms you with the necessary understanding to stay safe. With no need for physical presence, all learning takes place in the comfort of your own space, allowing you to work at your own pace. Each module is structured to provide clear, concise, and practical knowledge, ensuring you’re well-equipped to handle asbestos-related risks with confidence and care. This training is an essential investment for anyone working in high-risk industries. These comprehensive courses are available in this Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle Course: 01: Asbestos Awareness Training Course: 02: COSHH Awareness Course: 03: Risk Analyst ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Course: 01: Asbestos Awareness Training Module 01: Asbestos Explained Module 02: Asbestos Identified Module 03: Asbestos and the Law Module 04: Risk Factors of Asbestos Module 05: Surveys and Risk Assessment Module 06: Asbestos Awareness & Safety Module 07: Asbestos Containing Waste (ACW) Disposal Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle training.