2382 Courses in Cardiff delivered On Demand

Unlock Your Potential with the Entrepreneurial Mindset Course. Are you ready to embark on a transformative journey of self-discovery and growth? Discover the power of an entrepreneurial mindset in our comprehensive course.' In today's dynamic world, possessing an entrepreneurial mindset is not just an advantage but a necessity. This course will equip you with the knowledge and skills to develop and harness the full potential of this mindset. In the initial modules, we'll provide an engaging introduction to what an entrepreneurial mindset truly means. You'll gain a deep understanding of its definition and significance in today's competitive landscape. As you progress, our Entrepreneur Mindset Masterclass will take you on a journey to think like a seasoned entrepreneur. We'll delve into the five characteristics of an entrepreneurial mindset, helping you cultivate them to achieve entrepreneurial freedom. Subsequent modules will explore the essential components of an entrepreneurial mindset and guide you on how to grow with this mindset. Discover the importance of this mindset and how to master the art of thinking like a true entrepreneur. Finally, you'll conclude your journey with a newfound perspective on life and career, armed with the benefits of an entrepreneurial mindset. Learning Outcomes: Define and describe what a positive mindset entails. Identify and cultivate the five key characteristics of an entrepreneur's mindset. Understand the significance and benefits of possessing an entrepreneurial mindset. Develop the skills and mindset required to achieve entrepreneurial freedom. Master the art of thinking like a successful entrepreneur. Why buy this Entrepreneurial Mindset? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Entrepreneurial Mindset there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Entrepreneurial Mindset course for? Aspiring entrepreneurs Business enthusiasts seeking personal and professional growth Students looking to develop a competitive edge Career changers exploring new opportunities Anyone eager to unlock their entrepreneurial potential Prerequisites This Entrepreneurial Mindset does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Entrepreneurial Mindset was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Startup Founder: £35,000 - £100,000 Per Annum Business Development Manager: £30,000 - £60,000 Per Annum Marketing Specialist: £25,000 - £50,000 Per Annum Product Manager: £40,000 - £80,000 Per Annum Sales Executive: £20,000 - £45,000 Per Annum Management Consultant: £35,000 - £70,000 Per Annum Course Curriculum Module 01: Introduction Entrepreneur Mindset Masterclass Think Like An Entrepreneur Preview 00:08:00 Module 02: Entrepreneur Mindset Masterclass Think Like An Entrepreneur Importance Of An Entrepreneurial Mindset 00:04:00 Thinking Like An Entrepreneur 00:04:00 Growing With An Entrepreneurial Mindset 00:03:00 Characteristics Of Entrepreneurial Mindset 00:04:00 Achieve Entrepreneurial Freedom 00:04:00 Essential Parts Of An Entrepreneurial Mindset 00:03:00 Module 03: Achieve Entrepreneurial Freedom Acquire A Skill You Love 00:04:00 Create Things And Be Prepared To Fail 00:04:00 Make Big Asks 00:03:00 Network Network Network - But How 00:03:00 Always Be Selling 00:03:00 Module 04: Characteristics Of Entrepreneurial Mindset Focus On Providing Value Instead Of Creating Wealth 00:04:00 Long Term Vision 00:04:00 Understanding The Power Of Habits And Small Wins 00:05:00 Time Management And Prioritisation 00:04:00 Money Management 00:04:00 Module 05: Essential Parts Of An Entrepreneurial Mindset Passion First 00:04:00 Everything Is Possible 00:04:00 100% Accountable 00:03:00 We Are Connected 00:04:00 The Time Is Now 00:03:00 Module 06: Growing With An Entrepreneurial Mindset Revisit Your Vision On A Daily Basis 00:05:00 Put Yourself In Challenging Situations 00:05:00 Read On A Daily Basis 00:04:00 Approach Problems From All Sides 00:04:00 Always Been Motion: Provide Value 00:04:00 Module 07: Importance Of An Entrepreneurial Mindset Discipline 00:04:00 Customer-Focused 00:04:00 Open-Minded 00:04:00 Strong People Skills 00:04:00 Leadership 00:05:00 Module 08: Thinking Like An Entrepreneur Decisiveness 00:04:00 Confidence 00:05:00 Accountability 00:04:00 Resilience 00:05:00 Humility 00:05:00 Module 09: Conclusion Review 00:01:00 Assignment Assignment - Entrepreneurial Mindset 00:00:00

The IELTS Reading Online Course is designed to help individuals improve their reading skills and excel in the reading section of the IELTS exam. It covers various question types commonly found in the test and provides practice sets to enhance comprehension and time management. Learning Outcomes: Understand the fundamentals of the IELTS Reading section and different question types. Learn effective strategies to answer 'Always In Order' questions, including fill-in-the-blank, short answer, yes/no/not given, and multiple-choice questions. Develop skills to tackle 'Mostly in Order' questions, such as sentence completion, table, diagram, flowchart, and summary questions. Gain proficiency in handling 'Not in Order' questions, which include matching, paragraph location, headings, and pick from list questions. Practice reading passages from start to finish, simulating real exam conditions and enhancing reading speed and comprehension. Familiarize with a variety of reading passages across different topics and difficulty levels. Receive valuable tips and strategies to improve overall performance in the IELTS Reading section. Why buy this IELTS Reading Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the IELTS Reading Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This IELTS Reading Online Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This IELTS Reading Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IELTS Reading Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This IELTS Reading Online Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Welcome Aboard 00:09:00 Fundamentals 00:33:00 Types of Questions 00:24:00 Unit 02: How to Answer 'Always In Order' Question How to Answer Fill-in-the Blank Questions 00:30:00 Fill-in-the-Blank: Practice Set 1 00:24:00 Fill-in-the-Blank: Practice Set 2 00:22:00 How to Answer Short Answer Questions 00:24:00 Short Answer: Practice Set 1 00:29:00 Short Answer: Practice Set 2 00:24:00 How to Answer Yes/No/Not Given Questions 00:27:00 Yes/No/Not Given: Practice Set 1 00:34:00 Yes/No/Not Given: Practice Set 2 00:31:00 How to Answer Multiple Choice Questions 00:18:00 Multiple Choice: Practice Set 1 00:19:00 Multiple Choice: Practice Set 2 00:21:00 Unit 03: How to Answer 'Mostly in Order' Questions How to Answer Sentence Completion Questions 00:18:00 Sentence Completion: Practice Set 1 00:14:00 Sentence Completion: Practice Set 2 00:17:00 How to Answer Table Questions 00:25:00 Table: Practice Set 1 00:16:00 Table: Practice Set 2 00:30:00 How to Answer Diagram Questions 00:22:00 Diagram: Practice Set 1 00:17:00 Diagram: Practice Set 2 00:12:00 How to Answer Flowchart Questions 00:16:00 Flowchart: Practice Set 1 00:20:00 Flowchart: Practice Set 2 00:29:00 How to Answer Summary Questions 00:26:00 Summary: Practice Set 1 00:27:00 Summary: Practice Set 2 00:27:00 Unit 04: How to Answer 'Not in Order' Questions How to Answer Matching Questions 00:21:00 Matching: Practice Set 1 00:17:00 Matching: Practice Set 2 00:24:00 How to Answer Paragraph Location Questions 00:18:00 Paragraph Location: Practice Set 1 00:29:00 Paragraph Location: Practice Set 2 00:21:00 How to Answer Headings Questions 00:23:00 Headings: Practice Set 1 00:22:00 Headings: Practice Set 2 00:18:00 How to Answer Pick from List Questions 00:29:00 Pick From List: Practice Set 1 00:16:00 Pick From List: Practice Set 2 00:27:00 Unit 05: How to Answer Reading Passages from Start to Finish Full Reading Test - Passage 1 00:36:00 Full Reading Test - Passage 2 00:36:00 Full Reading Test - Passage 3 00:02:00 Final Tips 00:11:00 Assignment Assignment - IELTS Reading Online Course 00:00:00

Master essential Microsoft Office applications, enhance communication, and develop problem-solving skills with the Microsoft Office Complete Training. Suitable for new entrants and professionals alike, gain practical knowledge, expert guidance, and a CPD certificate for career advancement.

Overview Polish your knack for creative writing by enrolling in our Creative Writing Training Program for Writers course.This Creative Writing Training Program for Writers course will train you to develop your creative writing skills. It will teach you about various features of creative writing, exploring different genres. It will also introduce various techniques and sharpen your grammar and vocabulary. The completion of this innovative learning program will open a lot of pathways for you.Turn your passion for writing into a versatile career by enrolling today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Creative Writing Training Program for Writers. It is available to all students, of all academic backgrounds. Requirements Our Creative Writing Training Program for Writers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 104 lectures • 13:32:00 total length •Introduction to Children's Writing: 00:02:00 •Crucial Information: 00:02:00 •Keys to Success: 00:02:00 •A.I.M: 00:04:00 •Getting Ideas: 00:02:00 •Character Creation: 00:02:00 •Characters and Plotting: 00:04:00 •Planning Your Story: 00:03:00 •Storytelling: 00:03:00 •Point of View: 00:04:00 •Technical Writing Issues: 00:04:00 •Story Structure: 00:02:00 •Picture Books 1: 00:03:00 •Picture Books 2: 00:03:00 •Picture Books 3: 00:02:00 •Easy Readers: 00:03:00 •Transition Books: 00:01:00 •Chapter Books: 00:02:00 •Junior Novels: 00:02:00 •Young Adult Fiction: 00:04:00 •Dialogue: 00:05:00 •Show don't Tell: 00:05:00 •Conclusion: 00:02:00 •Introduction to Short Story Writing: 00:06:00 •Who Am I to Run This Course?: 00:07:00 •It's All About Mindset: 00:07:00 •What Tools Do You Need To Succeed?: 00:06:00 •Mental Preparation: 00:06:00 •Time Management: 00:06:00 •Self Belief: 00:03:00 •Goal Setting: 00:02:00 •Subject Matter: 00:04:00 •Genre: 00:07:00 •Scope: 00:03:00 •Getting Ideas: 00:03:00 •The 7-Step Story Generator: 00:02:00 •Characters & Character Creation: 00:04:00 •Creating Protagonists: 00:07:00 •Character Motivation & Interactions: 00:03:00 •Story & Setting: 00:03:00 •The 5-Point Story Structure: 00:02:00 •Style & Tone: 00:02:00 •Point of View & Tense: 00:03:00 •Plotting & The Twist: 00:05:00 •Building a Short Story Template: 00:03:00 •All Hail Scrivener!: 00:05:00 •The Opening Paragraph: 00:03:00 •Fast Writing: 00:05:00 •The Second Draft: 00:04:00 •Polishing: 00:05:00 •It's All About Presentation: 00:04:00 •Dealing With Rejection: 00:03:00 •Rights and Payment: 00:02:00 •Kindle Publishing: 00:04:00 •Conclusion Short Stories: 00:02:00 •Module 1 Part 1 - Getting Ideas and How to Develop Them: 00:30:00 •Module 1 Part 2 - Inspiration and Finding The Time: 00:30:00 •Module 2 - What It Means To Be A Writer: 00:30:00 •Module 3 - Characters: 00:30:00 •Module 4 - Plotting and Story Construction: 00:30:00 •Module 5 - Theme, Templates & Outlining: 00:30:00 •Module 6 - Show Don't Tell: 00:30:00 •Module 7 - Punctuation, Grammar and some Basic Writing Rules: 00:30:00 •Module 8 - Scene Structure, Exposition and Story Rules: 00:30:00 •Module 9 - Chapter Structure, Vision and Focus: 00:30:00 •Module 10 - Fast Writing Without Fear or Censure: 00:30:00 •Module 11 - Editing, Re-writing & Polishing: 00:30:00 •Module 12 - Finishing, Submission & Publication: 00:30:00 •Lesson One: The History of Horror: 01:00:00 •Lesson Two: Characters and Concepts: 01:00:00 •Lesson Three: Location and Backdrop: 01:00:00 •Lesson Four: Story and Plotting: 01:00:00 •Lesson Five: Writing Issues: 01:00:00 •Lesson Six: Horror Markets: 01:00:00 •Introduction to Writing Fantasy: 01:00:00 •Writing Fantasy - Lesson One - Imagining Fantasy: 01:00:00 •Writing Fantasy - Lesson Two - World Building, Maps and Visualization: 01:00:00 •Writing Fantasy - Lesson Three - Characters, Races and Societies: 01:00:00 •Writing Fantasy - Lesson Four - Plotting, Questing and Traveling: 01:00:00 •Writing Fantasy - Lesson Five - Point of View, Artifacts and Magic: 01:00:00 •Writing Fantasy - Lesson Six - Resolutions and Sequels: 01:00:00 •Amusing Article About Fantasy Writing (because it's true!): 01:00:00 •Fantasy: Recommended Author & Book List: 01:00:00 •Fantasy Societies Listing: 01:00:00 •Mythological Creature Listing: 01:00:00 •Introduction to Writing the Thriller: 00:30:00 •The Thriller: Form and Function: 00:30:00 •Writing the Thriller: Lesson One: 00:30:00 •Writing the Thriller: Lesson Two: 00:30:00 •Exercise 1 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Three: 00:30:00 •Exercise 2 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Four: 00:30:00 •Exercise 3 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Five: 00:30:00 •Exercise 4 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Six: 00:30:00 •Welcome to the Writer's Greatest Untapped Income Source: 00:15:00 •Introduction to Writing for TV, Cable and Satellite Networks: 01:00:00 •Your Ideas and How to Present Them: 01:00:00 •What's Different About TV Writing?: 01:00:00 •Scripting, Editing and the Story Bible: 00:30:00 •A Special Masterclass On Comedy Writing: 00:30:00 •The Money and How You Get Paid: 00:30:00

Overview This comprehensive course on Creative Writing Complete Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Creative Writing Complete Course comes with accredited certification which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Creative Writing Complete Course. It is available to all students, of all academic backgrounds. Requirements Our Creative Writing Complete Course is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 105 lectures • 13:54:00 total length •Introduction to Children's Writing: 00:02:00 •Crucial Information: 00:02:00 •Keys to Success: 00:02:00 •A.I.M: 00:04:00 •Getting Ideas: 00:02:00 •Character Creation: 00:02:00 •Characters and Plotting: 00:04:00 •Planning Your Story: 00:03:00 •Storytelling: 00:03:00 •Point of View: 00:04:00 •Technical Writing Issues: 00:04:00 •Story Structure: 00:02:00 •Picture Books 1: 00:03:00 •Picture Books 2: 00:03:00 •Picture Books 3: 00:02:00 •Easy Readers: 00:03:00 •Transition Books: 00:01:00 •Chapter Books: 00:02:00 •Junior Novels: 00:02:00 •Young Adult Fiction: 00:04:00 •Dialogue: 00:05:00 •Show don't Tell: 00:05:00 •Conclusion: 00:02:00 •Introduction to Short Story Writing: 00:06:00 •Who Am I to Run This Course?: 00:06:00 •It's All About Mindset: 00:07:00 •What Tools Do You Need To Succeed?: 00:05:00 •Mental Preparation: 00:06:00 •Time Management: 00:06:00 •Self Belief: 00:02:00 •Goal Setting: 00:01:00 •Subject Matter: 00:04:00 •Genre: 00:07:00 •Scope: 00:02:00 •Getting Ideas: 00:02:00 •The 7-Step Story Generator: 00:02:00 •Characters & Character Creation: 00:03:00 •Creating Protagonists: 00:07:00 •Character Motivation & Interactions: 00:03:00 •Story & Setting: 00:03:00 •The 5-Point Story Structure: 00:02:00 •Style & Tone: 00:02:00 •Point of View & Tense: 00:03:00 •Plotting & The Twist: 00:05:00 •Building a Short Story Template: 00:03:00 •Building a Short Story Template: 00:03:00 •All Hail Scrivener!: 00:04:00 •The Opening Paragraph: 00:03:00 •Fast Writing: 00:05:00 •The Second Draft: 00:04:00 •Polishing: 00:04:00 •It's All About Presentation: 00:04:00 •Dealing With Rejection: 00:02:00 •Rights and Payment: 00:01:00 •Kindle Publishing: 00:04:00 •Conclusion Short Stories: 00:02:00 •Module 1 Part 1 - Getting Ideas and How to Develop Them: 00:30:00 •Module 1 Part 2 - Inspiration and Finding The Time: 00:30:00 •Module 2 - What It Means To Be A Writer: 00:30:00 •Module 3 - Characters: 00:30:00 •Module 4 - Plotting and Story Construction: 00:30:00 •Module 5 - Theme, Templates & Outlining: 00:30:00 •Module 6 - Show Don't Tell: 00:30:00 •Module 7 - Punctuation, Grammar and some Basic Writing Rules: 00:30:00 •Module 8 - Scene Structure, Exposition and Story Rules: 00:30:00 •Module 9 - Chapter Structure, Vision and Focus: 00:30:00 •Module 10 - Fast Writing Without Fear or Censure: 00:30:00 •Module 11 - Editing, Re-writing & Polishing: 00:30:00 •Module 12 - Finishing, Submission & Publication: 00:30:00 •Lesson One: The History of Horror: 01:00:00 •Lesson Two: Characters and Concepts: 01:00:00 •Lesson Three: Location and Backdrop: 01:00:00 •Lesson Four: Story and Plotting: 01:00:00 •Lesson Five: Writing Issues: 01:00:00 •Lesson Six: Horror Markets: 01:00:00 •Introduction to Writing Fantasy: 01:00:00 •Writing Fantasy - Lesson One - Imagining Fantasy: 01:00:00 •Writing Fantasy - Lesson Two - World Building, Maps and Visualization: 01:00:00 •Writing Fantasy - Lesson Three - Characters, Races and Societies: 01:00:00 •Writing Fantasy - Lesson Four - Plotting, Questing and Traveling: 01:00:00 •Writing Fantasy - Lesson Five - Point of View, Artifacts and Magic: 01:00:00 •Writing Fantasy - Lesson Six - Resolutions and Sequels: 01:00:00 •Amusing Article About Fantasy Writing (because it's true!): 01:00:00 •Fantasy: Recommended Author & Book List: 01:00:00 •Fantasy Societies Listing: 01:00:00 •Mythological Creature Listing: 02:00:00 •Introduction to Writing the Thriller: 00:30:00 •The Thriller: Form and Function: 00:30:00 •Writing the Thriller: Lesson Two: 00:30:00 •Exercise 1 - Building Your Thriller: 00:00:00 •Writing the Thriller: Lesson Three: 00:30:00 •Exercise 2 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Four: 00:30:00 •Exercise 3 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Five: 00:30:00 •Exercise 4 - Building Your Thriller: 00:30:00 •Writing the Thriller: Lesson Six: 00:30:00 •Welcome to the Writer's Greatest Untapped Income Source: 00:15:00 •Introduction to Writing for TV, Cable and Satellite Networks: 01:00:00 •Your Ideas and How to Present Them: 01:00:00 •What's Different About TV Writing?: 01:00:00 •Scripting, Editing and the Story Bible: 00:30:00 •A Special Masterclass On Comedy Writing: 00:30:00 •The Money and How You Get Paid: 00:30:00 •Writing the Thriller: Lesson One: 00:30:00

Managing the employees of any company is a big undertaking as you not only have to hire people with the right skill set and are a perfect match, but also manage their salaries as well. Well if you get this Diploma in HR, Bookkeeping and Payroll Management course, then you can learn the basics of doing all those things and be a key figure in your company's growth. This diploma level course is divided into four sections each focusing on HR & leadership, Human Resource Management, Bookkeeping & Payroll Basics and Managing Payroll. In the first chapter you will learn a lot about leadership as you look into people recognition, managing performance & goals and the importance of a good team leader. Next chapter though focuses solely on HR management as you explore recruitment, interviewing and other related topics. Following that you will learn the basic terminologies, accounting methods, understand balance sheet in bookkeeping and payroll basics. Finally you learn about payroll management in detail. The course could prove to be extremely useful and if you decide to get it now, you will be at the top of any employers list. Course Highlights Professional Diploma in HR, Bookkeeping and Payroll Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in HR, Bookkeeping and Payroll Management into 80 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 23 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in HR, Bookkeeping and Payroll Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in HR, Bookkeeping and Payroll Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in HR, Bookkeeping and Payroll Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. HR, Bookkeeping and Payroll Management (Updated Version) Human Resource Management Introduction to Human Resources 00:17:00 Employee Recruitment and Selection Procedure 00:32:00 Employee Training and Development Process 00:22:00 Performance Appraisal Management 00:19:00 Employee Relations 00:15:00 Motivation and Counselling 00:19:00 Employee Termination 00:15:00 Employer Records and Statistics 00:11:00 Essential UK Employment Law 00:38:00 Bookkeeping & Payroll Basics Payroll Basics 00:10:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:11:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:10:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 HR, Bookkeeping and Payroll Management (Old Version) HR & Leadership Leader and HR Management FREE 00:30:00 Commitment and HR Management FREE 01:00:00 Team Management 00:15:00 Build A Mastermind Group 00:15:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Human Resource Management Module One - Getting Started FREE 00:30:00 Module Two - Human Resources Today FREE 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Bookkeeping & Payroll Basics Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 00:30:00 Payroll Management What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Company Settings 00:08:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Professional Diploma in HR, Bookkeeping and Payroll Management 00:30:00 Final Exam Final Exam- Professional Diploma in HR, Bookkeeping and Payroll Management 00:30:00

Certified Diploma in Admin Assistant is an essential qualification for those who want to work in the administrative support field. Even if you are already working as a support engineer in the admin section, you will eventually need a better qualification to get promotion. This will greatly help you to receive the advancement that you always deserve. This course is accredited from CPD and you will learn important aspects of admin support. The first and foremost thing while working in the admin field is dealing with the clients and users. Email is the best form of communication these days and managing huge amount of emails requires extensive level of skill sets. An admin support must keep their workspace organised. So, this course will teach you how to use to-do lists and manage milestones. You will also learn time management, maintaining schedules, prioritising and empowering yourself. You will be able to acquire enough knowledge required to perform as a top level professional Admin support with the help of this well structured course. Course Highlights Certified Diploma in Admin Assistant is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Admin Assistant into 72 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 20 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Admin Assistant Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Admin Assistant is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Admin Assistant is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Certified Diploma in Admin Assistant 00:20:00 Final Exam Final Exam- Certified Diploma in Admin Assistant 00:20:00

Leadership and Management level 7 This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership and Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Leadership and Management level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Leadership and Management level 7*** Course 01: Leadership and Management level 7 Course 02: Anger Management Course 03: Level 3 Business Administration ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Leadership and Management level 7*** ***Course Curriculum*** Module 1: Understanding Management and Leadership Introduction Defining Leadership Leadership Styles Role of a Leader Managers Vs. Leaders Ethics Summary Module 2: Leadership over Yourself Understand what Self-leadership is Time Management Set Goals Decision Making and Problem Solving Summary Module 3: Creativity and Innovation Introduction Creativity Innovation Organisation and Innovation Summary Module 4: Leadership and Teambuilding What a Leader Must Do? Functions of Leadership Leadership Exists at Different Levels Leadership Skills Team Building Summary Module 5: Motivation and People Management Introduction Theories on Motivation Managers/Leaders and Motivation Getting Best from the People Summary Module 6: Communication and Leadership Introduction Listening Skills Reading Skills Writing Skills Speaking Skills Summary Module 7: Presentation, One-to-one Interview and Meeting Management Profile the Occasion, Audience and Location Plan and Write the Presentation One-to-One Interview Meeting Management Within Your Organisation Summary Module 8: Talent Management Define Talent and Talent Management Understand the Benefits of Talent Management Talent Management Types Talent Gap Talent Management Methodology Summary Module 9: Strategic Leadership The Function of a Strategic Leader Strategic Management Process Mission and Strategic Leadership Vision and Strategic Leadership The Importance of Practical Wisdom Summary Module 10: Stress Management Introduction Defining Stress Practice the 4 A's of Stress Management Maintain Balance with a Healthy Lifestyle Manage Your Time Better Make Time for Fun and Relaxation Summary ---------------------------- **GIFT courses: ---------------------------- ***Anger Management Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ---------------------------- ***Level 3 Business Administration Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method After you have finished the Leadership and Management level 7 Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Leadership and Management level 7 This Leadership and Management Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements Leadership and Management level 7 There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Creative Writing Training Have you always wanted to be a writer? Are you willing to give your best to learn writing? Welcome to our transformative 'Creative Writing Training' course, where imagination knows no bounds and storytelling becomes art. This comprehensive program offers a dynamic exploration into various facets of creative writing, encompassing multiple genres. This Creative Writing Training course will help you to develop a deep understanding of the fundamental elements of storytelling, including character creation, plotting, and dialogue, enabling you to craft engaging and impactful narratives across various genres. As you move through the Creative Writing Training course, you will explore advanced fiction techniques beyond the basics, such as writing mechanics, critical technical issues, and effective editing strategies, ensuring your writing is polished and professional. Besides, in this course, you will gain expertise in specific genres like children's books, short stories, fiction, and novels, allowing you to express your creativity across diverse literary forms and tailor your writing to specific audience preferences. Writing novels and horrors is always challenging. Therefore, this Creative Writing Training course will teach you about the art of world-building in genres like fantasy and horror, where you'll create vivid and immersive settings, populate them with unique characters, races, and societies, and bring your creative visions to life. Furthermore, this course will give you insight into the art of writing thrillers, drama and comedy. Unleash your storytelling potential - enrol now in the Creative Writing Training course and embark on a journey where every word becomes a brushstroke on the canvas of your imagination. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. 01. Creative Writing Course: Writing Storybooks For Children Introduction Introduction to Children's Writing 00:02:00 Crucial Information 00:02:00 Keys to Success 00:02:00 A.I.M 00:04:00 Coming Up With Ideas Getting Ideas 00:02:00 Character Creation 00:02:00 Characters and Plotting 00:04:00 The Mechanics of Writing Planning Your Story 00:03:00 Storytelling 00:03:00 Important Technical Issues Point of View 00:04:00 Technical Writing Issues 00:04:00 Types of Children's Books Story Structure 00:02:00 Picture Books 1 00:03:00 Picture Books 2 00:03:00 Picture Books 3 00:02:00 Easy Readers 00:03:00 Transition Books 00:01:00 Chapter Books 00:02:00 Junior Novels 00:02:00 Young Adult Fiction 00:05:00 Advanced Fiction Techniques Dialogue 00:05:00 Show don't Tell 00:05:00 Conclusion Conclusion 00:02:00 02. Creative Writing Course - Short Stories Introduction Introduction to Short Story Writing 00:06:00 Foreword Who Am I to Run This Course? 00:07:00 It's All About Mindset 00:07:00 What Tools Do You Need To Succeed? 00:06:00 Part One: Mindset Mental Preparation 00:06:00 Time Management 00:06:00 Self Belief 00:03:00 Goal Setting 00:02:00 Part Two: The Basics Subject Matter 00:04:00 Genre 00:07:00 Scope 00:03:00 Getting Ideas 00:03:00 Part Three: Construction Time The 7-Step Story Generator 00:02:00 Characters & Character Creation 00:04:00 Creating Protagonists 00:07:00 Character Motivation & Interactions 00:03:00 Story & Setting 00:03:00 The 5-Point Story Structure 00:02:00 Style & Tone 00:02:00 Point of View & Tense 00:03:00 Plotting & The Twist 00:05:00 Building a Short Story Template 00:03:00 Introduction to Scrivener All Hail Scrivener! 00:05:00 Part Four: Writing Your Story The Opening Paragraph 00:03:00 Fast Writing 00:05:00 The Second Draft 00:04:00 Polishing 00:05:00 Part Five: Submitting Your Work 6 Lectures It's All About Presentation 00:04:00 Dealing With Rejection 00:03:00 Rights and Payment 00:02:00 Kindle Publishing 00:04:00 Conclusion Short Stories 00:02:00 03. Creative Writing Course - Fiction Module 1 Part 1 - Getting Ideas and How to Develop Them 00:45:00 Module 1 Part 2 - Inspiration and Finding The Time 00:40:00 Module 2 - What It Means To Be A Writer 00:30:00 Module 3 - Characters 00:40:00 Module 4 - Plotting and Story Construction 01:15:00 Module 5 - Theme, Templates & Outlining 00:40:00 Module 6 - Show Don't Tell 00:45:00 Module 7 - Punctuation, Grammar and some Basic Writing Rules 00:50:00 Module 8 - Scene Structure, Exposition and Story Rules 00:40:00 Module 9 - Chapter Structure, Vision and Focus 00:35:00 Module 10 - Fast Writing Without Fear or Censure 00:40:00 Module 11 - Editing, Re-writing & Polishing 00:40:00 Module 12 - Finishing, Submission & Publication 00:30:00 04. Creative Writing Course - Horror Lesson One: The History of Horror 00:55:00 Lesson Two: Characters and Concepts 01:20:00 Lesson Three: Location and Backdrop 00:50:00 Lesson Four: Story and Plotting 00:55:00 Lesson Five: Writing Issues 01:15:00 Lesson Six: Horror Markets 01:40:00 05. Creative Writing Course - Novel Introduction to Writing Fantasy 00:35:00 Writing Fantasy - Lesson One - Imagining Fantasy 00:35:00 Writing Fantasy - Lesson Two - World Building, Maps and Visualization 00:40:00 Writing Fantasy - Lesson Three - Characters, Races and Societies 00:55:00 Writing Fantasy - Lesson Four - Plotting, Questing and Traveling 01:00:00 Writing Fantasy - Lesson Five - Point of View, Artifacts and Magic 00:55:00 Writing Fantasy - Lesson Six - Resolutions and Sequels 00:40:00 Amusing Article About Fantasy Writing (because it's true!) 00:50:00 Fantasy: Recommended Author & Book List 02:40:00 Fantasy Societies Listing 00:50:00 Mythological Creature Listing 02:00:00 06. Creative Writing Course - Thriller Introduction to Writing the Thriller 00:30:00 The Thriller: Form and Function 00:25:00 Writing the Thriller: Lesson One 00:30:00 Writing the Thriller: Lesson Two 00:30:00 Exercise 1 - Building Your Thriller 00:15:00 Writing the Thriller: Lesson Three 00:20:00 Exercise 2 - Building Your Thriller 00:35:00 Writing the Thriller: Lesson Four 00:25:00 Exercise 3 - Building Your Thriller 00:15:00 Writing the Thriller: Lesson Five 00:20:00 Exercise 4 - Building Your Thriller 00:00:00 Writing the Thriller: Lesson Six 00:30:00 07. Diploma in Drama and Comedy Writing Welcome to the Writer's Greatest Untapped Income Source 00:35:00 Introduction to Writing for TV, Cable and Satellite Networks 01:50:00 Your Ideas and How to Present Them 02:00:00 What's Different About TV Writing? 01:55:00 Scripting, Editing and the Story Bible 01:40:00 A Special Masterclass On Comedy Writing 01:30:00 The Money and How You Get Paid 01:10:00 Resources Resources - Creative Writing Complete Course 00:00:00

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)