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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Accountancy will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Accountancy will help you keep ahead of the pack. The Accountancy incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Accountancy will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Accountancy, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Accountancy course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Accountancy Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Positive Psychology Masterclass Course 03: Level 3 Tax Accounting Course 04: Level 3 Xero Training Course 05: Theory of Constraints, Throughput Accounting and Lean Accounting Course 06: Internal Audit Training Diploma Course 07: Team Management Course 08: Business Analysis Level 3 Course 09: Microsoft Excel Training: Depreciation Accounting Course 10: GDPR Data Protection Level 5 Course 11: Microsoft Excel Level 3 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Accountancy to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Accountancy: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Accountancy Bundle Course 01: Accountancy Introduction The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement Financial statements Cash Flow Statements Understanding Profit and Loss Statement Financial Budgeting and Planning Auditing Course 02: Positive Psychology Masterclass Turn Negativity into Positivity Turn Anxiety & Frustrations into Positivity Turn Surviving Into Thriving Create a Positive Mental Aptitude Master the Top Six Positivity Traits Turn Adversity into Resilience Master Your Grit Scale Turn Physical Dexterity into Positive Psychology Set Positive Boundaries Become More Genuine and Authentic Live Out Giving First Detach Yourself from the End Result Course 03: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax and many more ... Course 04: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 05: Theory of Constraints, Throughput Accounting and Lean Accounting The Theory of Constraints and Throughput Accounting Lean Accounting Part 1 Lean Accounting Part 2 Summary and Lean Accounting Assignment Course 06: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 07: Presenting Financial Information Presenting Financial Information The Hierarchy of Performance Indicators The Principle of Effective Reports Guidelines for Designing Management Reports Methods of Presenting Performance Data The Control Chart: Highlighting the Variation in the Data The Pareto Chart: Highlighting Priorities Exercise: The Control Chart An Example Management Report Interpreting Performance Data Supporting Colleagues by Giving Feedback Data Visualisation Part 01 Data Visualisation Part 02 Data Visualisation Part 03 Data Visualisation Part 04 Final Thoughts on Presenting Financial Information Course 08: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis and Management Process Improvement with Gap Analysis Documenting and Managing Requirements Career Prospect as a Business Analyst in the UK Course 09: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 10: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Accountancy is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This PUWER: Essential Guidelines for Workplace Safety will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this PUWER: Essential Guidelines for Workplace Safety will help you keep ahead of the pack. The PUWER: Essential Guidelines for Workplace Safety incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this PUWER: Essential Guidelines for Workplace Safety will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the PUWER: Essential Guidelines for Workplace Safety, you can equip yourself with the essentials to keep you afloat into the competition. Along with this PUWER: Essential Guidelines for Workplace Safety course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This PUWER: Essential Guidelines for Workplace Safety Bundle Consists of the following Premium courses: Course 01: PUWER Course 02: LOLER Training Course 03: PAT Level 4 Course 04: COSHH Training and Safety - Level 2 Course 05: DSEAR Training Course 06: RIDDOR Training Course 07: Manual Handling Level 2 Course 08: Ladder Safety Course 09: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 10: Workplace Safety Course Course 11: First Aid Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the PUWER: Essential Guidelines for Workplace Safety to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this PUWER: Essential Guidelines for Workplace Safety: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of PUWER: Essential Guidelines for Workplace Safety Bundle Course 01: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 02: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 03: PAT Level 4 Module 01: Introduction to PAT Module 02: Relevant Statutory Provisions for PAT Module 03: Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping Course 04: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 05: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 06: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 07: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 08: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 09: HAVS (Hand-Arm Vibration Syndrome) Training Course Module 1: Introduction to Hand-arm Vibration and HAVS Module 2: Popular Syndromes Module 3: HAVS Training and Assessment Module 4: Controlling Risks Module 5: Laws and Regulations Course 10: Workplace Safety Course Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this PUWER: Essential Guidelines for Workplace Safety bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our PUWER: Essential Guidelines for Workplace Safety is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Unlock the secrets to a restful night's sleep and enhance your overall health with our comprehensive course on sleep therapy techniques. Explore the fundamentals of sleep, common disorders, diagnosis, and effective treatments. Discover practical strategies for improving sleep hygiene, managing age-related changes, and implementing therapeutic interventions. Join us to transform your sleep and wellbeing today!

The Level 7 Advanced Diploma in Business Development package is a fantastic option for enhancing your expertise and skills in the field of Business Development. This course is widely acclaimed as one of the most sought-after offerings for individuals looking to boost their knowledge in Business Development. Gain insights from industry experts through the Business Development package training. Enroll in this comprehensive course to access a carefully designed curriculum and propel your career in the field of Business Development. The program intricately explores the concept of Business Development, emphasizing its importance throughout. Dive into the strategic nuances of Retail Pricing, refine your negotiation skills, and become proficient in the art of impactful communication. This Business Development course serves as your entry into a domain where theoretical brilliance aligns seamlessly with the ever-evolving pulse of contemporary business dynamics. Level 7 Advanced Diploma in Business Development Course Learning Outcomes: Learn the craft of business development's strategic analysis and product scope. Gain expertise in purchasing management and efficient procurement. Develop sophisticated conflict and talent management skills. Develop your knowledge of quality control and retail pricing in Business Development. Show that you have a thorough understanding of the many kinds of marketing that are commonly used. Develop a strategic way of thinking in order to control risks and recover from them in corporate operations. Level 7 Advanced Diploma in Business Development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in Business Development Business Development Strategist Supply Chain Analyst Procurement Manager Project Management Specialist Retail Pricing Analyst Business Analyst Requirements Level 7 Advanced Diploma in Business Development To enrol in this Level 7 Advanced Diploma in Business Development, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Development Coordinator: Average Salary: £25,000 to £40,000 per year Sales Executive: Average Salary: £20,000 to £45,000 per year (with commission) Marketing Specialist - Business Development: Average Salary: £28,000 to £50,000 per year Client Relationship Manager: Average Salary: £30,000 to £55,000 per year Market Research Analyst: Average Salary: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Getting Started The OTHM Level 5 Diploma in Project Management aims to enhance learners' practical project management abilities and prepare them for diverse professional environments. Learners have the chance to: 1. Develop expertise in operations management. 2. Enhance skills in project quality management. 3. Gain knowledge of business strategy. 4. Explore responsible business practices. 5. Master project planning and execution. 6. Acquire proficiency in digital business practices. Upon completing this qualification, learners will possess industry-specific and hands-on skills, empowering them to effectively apply their knowledge professionally. This accomplishment will boost their career opportunities and open doors for further educational advancement. Key Benefits Examine the role of management information and systems in facilitating operational management. Demonstrate the capability to utilise various tools, techniques, and information for project control. Develop the capacity to assess an organisation's internal environment and its capabilities. Gain the ability to evaluate how responsible business practices affect business performance. Demonstrate the ability to launch a project and formulate a project plan. Comprehend the diverse roles of digital technologies in both B2B (business-to-business) and B2C (business-to-consumer) markets. Key Highlights Are you worried about the recent changes in Project management? Then, the OTHM Level 5 Diploma in Project Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Diploma in Project Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Portfolio Manager, with an average salary of £46,439 per year Business analyst with an average salary of £54,398 per year Risk Manager, with an average salary of £79,202 per year Healthcare Project Manager with an average salary of £51,749 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 4 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in three subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression Successful completion of the OTHM Level 5 Diploma in Project Management provides learners the opportunity to: Option for OTHM Level 6 Diploma in Project Management; or Approved qualification for Year 3 entry to UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Operations Management in Projects Reference No : J/650/4871 Credit : 20 || TQT : 200 This unit aims to foster learners' knowledge and comprehension of operations management across diverse organisational contexts. It scrutinises various facets of operations management about formulating, strategising, overseeing, and enhancing business operations. UNIT2- PROJECT QUALITY MANAGEMENT Reference No : K/650/4872 Credit : 20 || TQT : 200 This unit will explore the notion of quality, the procedures for managing quality, and their implications within projects and project management. UNIT3- BUSINESS STRATEGY AND SUSTAINABILITY Reference No : L/650/4873 Credit : 20 || TQT : 200 This unit aims to empower learners with insights into the intersection of business and society, equipping them with the skills needed to exercise responsible leadership for organisational sustainability. Learners will develop competencies in stakeholder engagement, macro-environment analysis, and offering evidence-based solutions for addressing business challenges. UNIT4- RESPONSIBLE BUSINESS PRACTICES Reference No : M/650/4874 Credit : 20 || TQT : 200 This unit enables learners to acquire the knowledge and competencies needed to critically assess the intricate role of business practices within global systems and to comprehend the challenges linked to responsible business transformation. UNIT5- PROJECT PLANNING, EXECUTION AND EVALUATION Reference No : R/650/4875 Credit : 20 || TQT : 200 In this hands-on unit, learners will implement project management strategies within a real-world business project. They will engage in self-directed and proactive study, initiate and formulate a client brief, and create efficient solutions. Learners will also have the chance to oversee a client project from its inception to conclusion, adhering to industry-standard methodologies. UNIT6- DIGITAL BUSINESS PRACTICES Reference No : T/650/4876 Credit : 20 || TQT : 200 In this unit, learners will grasp the influence of digital technologies on business operations. They will explore how these technologies align with business goals, foster customer engagement, enhance sales, and elevate customer service standards. This unit equips learners with practical insights into effectively utilising relevant technologies and applying modern digital approaches in business. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started OTHM Level 4 Diploma in Information Technology gives an overview of how the information technology sector can influence the scope of the learning environment in the present scenario. This course helps learners learn about the role of Information technology in business communication. The qualification helps the learner to understand the role of IT in productivity and profitability in high levels of business operations. Key Benefits The qualification will benefit learners to: To understand the role of IT in productivity and profitability in high levels of business operations. To attain the practical knowledge, skills, capabilities and competencies assessed in academic terms as equivalent to Higher National Certificates (HNC) and Year 1 of a three-year UK Bachelor's degree programme. To learn the fundamentals of cyber security, protection methods and how to manage a cyber-security attack. To attain a basic understanding of object-oriented programming languages and how to produce effective code. To gain a perspective on software development and the basic principles of algorithms. To create awareness of system analysis and design in an organisational context. To provide learners with an understanding of current web and mobile application design technology and the practices and tools used. To understand computer networking essentials and cloud technologies, their operating principles, protocols, standards, security considerations, and prototypes associated with this field. To understand the interaction between communications, knowledge and information. Completing the OTHM Level 4 Diploma in Information Technology provides learners with the opportunity for various academic progressions, including the OTHM Level 5 Diploma in Information Technology. Ofqual (Office of the Qualifications and Examinations Regulation) approves and regulates the qualification.   Key Highlights Do you want to avoid the recent technological know-how of Information Technology in Business Communication? Then, the OTHM Level 4 Diploma in Information Technology is the ideal starting point for your career journey. The program allows the learners to develop a broad base of knowledge and skills that will enable them to work in various roles in the IT industry. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors, who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 4 Diploma in Information Technology can open many career pathways including, but not limited to: Application Analyst with an estimated average salary of £36,015 per annum Database Administrator, with an estimated average salary of £38,246 per annum Games Developer with an estimated average salary of £28,905 per annum Information Systems Manager, with an estimated average salary of £44,785 per annum IT Consultant with an estimated average salary of £37,485 per annum Systems Analyst, with an estimated average salary of £37,500 per annum Web Designer with an estimated average salary of £29,235 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments. No examinations. Entry Requirements Learners must be 18 years old or older. Relevant NQF/QCF/RQF Level 3 Diploma or equivalent. International students whose first language is not English must score 5.5 or above in the IELTS Examination or equivalent. Progression Learners completing the OTHM Level 4 Diploma in Information Technology will allow progress to: OTHM Level 5 Diploma in Information Technology. Why gain a OTHM Qualification? Industry-focused programmes which meet global standards. Programs reviewed by highly qualified experts in the relevant sector. Career enhancement through advanced knowledge and skills that meet 21st-century employer needs. Availability of globally approved centres for enrolling in the desired program. Availability of flexible study options. The OTHM Level 4 Diploma in Information Technology consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Programming Foundations Reference No : A/617/2265 Credit : 20 || TQT : 200 Unit I entitles basic understanding of Object-oriented programming languages and how to produce effective code. Unit I also helps the non-programming technical staff to gain an idea about software development. The course is language neutral and teaches general concepts. UNIT2- System Analysis and Design Reference No : F/617/2266 Credit : 20 || TQT : 200 Unit II focuses on developing learners' awareness of analysis and design in an organisational context. The unit also contains various techniques used within systems analysis and design and the methodologies used in the system development process. UNIT3- Web and Multimedia Applications Reference No : J/617/2267 Credit : 20 || TQT : 200 The unit aims to provide learners with an understanding of current design technology and the practices and tools used. The learner will develop the ability to create new websites and will gain advance skills in web development. UNIT4- Computer and Network Technology Reference No : L/617/2268 Credit : 20 || TQT : 200 The Unit enables the learners with knowledge of computer networking essentials, how they operate, protocols, standards, security considerations and the prototypes associated with a range of networking technologies. Learners will also explore a range of hardware and related software and will learn to configure and install these UNIT5- Software Development Reference No : R/617/2269 Credit : 20 || TQT : 200 Unit V introduces the learners about the fundamental concepts of programming by focusing on software development process. It also briefs about the tools that assist in this process. Learners are given the choice to use a programming language of their choice. UNIT6- Managing Business Information Reference No : J/617/2270 Credit : 20 || TQT : 200 Unit covers the influence of IT system in keeping a company up to date with communication and knowledge. Learners will understand the interaction between communications, knowledge and information. It also briefs how IT systems can be used as a management tool for collecting, storing, disseminating and providing access to knowledge and information. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Overview The success or failure of a business or project largely depends on its ability to manage the stakeholders. The Ultimate Guide to Stakeholder Management course will show you the tips and tricks to manage the stakeholders with expertise and help you climb the career ladder. The Ultimate Guide to Stakeholder Management course will introduce you to the basic principles of stakeholder management. From this highly informative course, you will acquire a clear understanding of the stakeholder theories. It will equip you with the essential skills for stakeholder mapping. You will be able to comprehend the techniques for establishing an excellent relationship with your stakeholders. The course will also provide you with the competence and confidence to manage stakeholders conflicts. The Ultimate Guide to Stakeholder Management course is an incredible opportunity to become skilled in stakeholder management. It will also boost your resume with a valuable certificate. Enroll today and kickstart your career Learning Outcomes Familiarize with the core principles of stakeholder management Understand the stakeholder theories and mapping Pick up the essential strategies to build a good relationship with the stakeholders Learn the techniques of effective communication to engage with the stakeholders Gain the key skills for monitoring and evaluating your engagement with the stakeholders Acquire the expertise to resolve stakeholders conflict Who is this course for? The Ultimate Guide to Stakeholder Management course is suitable for anyone interested in learning stakeholder management skills. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Ultimate Guide to Stakeholder Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Stakeholder Manager Project Manager Business Professional Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:18:00 Module 02: Stakeholder Theories Stakeholder Theories 00:20:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:19:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:18:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:16:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:29:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:18:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:21:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you tried online banking? Do you find it convenient but you don't have enough knowledge of how it works? Then this training course in Online Banking Essentials will be a great help to you and your business through increasing and finding ways to elevate your online performance. Description: Most banks are presently worldwide or global in nature using modern channels of technology. This course adequately explains online banking and it's in and out. This will include the keeping money framework and the fundamental in managing an account. It will also include how worldwide saving money acts and in addition analyzing subjects, for example, partial hold saving money, save proportions, treasuries, utilizing, the foreign exchanges rates. Managing an account online is noticeably in the mainstream nowadays because of the modern technology and its convenience provided to the consumers. If you want to know how it works and why it matters in this modern day and age, then this course will help you with that. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the management, sales and marketing departments of the banking industry. People who are interested in online retail banking and other online transactions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Online Banking Essentials course is a useful qualification to possess, and would be beneficial for the following careers: Banking Manager Business Development Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Online Banking Essentials How Online Banks are Set Up 00:30:00 Why People Like Online Banking 00:30:00 Taking Your First Steps With Online Banking 00:30:00 Paying Your Bills using Online Banking 00:30:00 How to Determine if Your Online Bank is Legit 00:15:00 Tips to Prevent Online Banking Fraud 00:30:00 More Online Banking Security Tips 00:30:00 Transferring funds With Online Banks 00:30:00 Online Banking Privacy Policies 00:30:00 Mock Exam Mock Exam- Online Banking Essentials 00:20:00 Final Exam Final Exam- Online Banking Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Build a solid foundation on Excel Spreadsheet with the Basic Excel Spreadsheet course. This course is designed to introduce you to the ins and outs of excel spreadsheets. Within no time, you will be able to add a new and valuable skill set to your resume. The Basic Excel Spreadsheet course will show you the essential components of the excel spreadsheet. You will understand the method of entertaining data. The course will enrich your knowledge of Autofill and Autosum. From the bite-sized modules, you will pick up skills to use the basic formulas. The course will show you how to format and manage spreadsheets. You will gain the expertise for linking the sheets together. This comprehensive course will also provide you with a detailed introduction to functions. Upon completing the course you will be equipped with the basic skills to operate a spreadsheet. The Basic Excel Spreadsheet course is the online platform to train yourself on the fundamentals of spreadsheets. Enroll in the course to elevate your abilities and increase your employability in the relevant sectors. Learning Outcomes Understand the fundamentals of Excel spreadsheets Learn the process of entering data into spreadsheets Enrich your knowledge of formula basics and copywriting formulas Grasp the skills for formatting spreadsheets Know the process of linking the sheets together Become competent in managing the sheets Who is this course for? Individuals who want to learn the basics of Excel Spreadsheet Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Basic Excel Spreadsheet course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Business Professional Data Operator Data Specialist Basic Excel Spreadsheet Tour of the Excel screen 00:10:00 Entering Data 00:13:00 Autofill Speedfill 00:09:00 Saving the file 00:02:00 Autosum 00:04:00 Formula Basics 00:11:00 Copying formulas - Relative Formulas 00:04:00 Totals and Averages 00:04:00 Formatting the Spreadsheet 00:07:00 Managing the Sheets 00:06:00 Copying formulas - absolute formulas 00:08:00 Linking the Sheets together 00:06:00 Introduction to Functions 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00