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2456 Courses in Cardiff delivered On Demand
Customer Service: Customer Retention Specialist Training
By Compliance Central
The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Overview: Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive HR Management mega bundle. This 20 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the HR Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the HR Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This HR Management Bundle consists of the following premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Employment Law for HR Course 09: Administrative Management Course 10: Managing Budgets Course 11: Business Analysis Course 12: Business Ethics for the Office Course 13: Diploma in Management Skills Course 14: Goal Setting & Accomplishment Course 15: Team Management Advanced Training Course 16: Talent Management Course 17: Ethical Leadership Principles Course 18: Risk Management: Risk Assessment & Analysis Course 19: Conflict Management and Crucial Communications Course 20: Customer Relationship Management Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes of this HR Training Bundle: This unique HR Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to HR Management to uplift your morale Key Features of the HR Management Course: FREE HR Management CPD-accredited certificate Get a free student ID card with HR Management training (£10 applicable for international delivery) Lifetime access to the HR Management course materials The HR Management program comes with 24/7 tutor support Get instant access to this HR Management course Learn HR Management training from anywhere in the world The HR Management training is affordable and simple to understand The HR Management training is entirely online Enrol in HR Management today and start your journey towards becoming successful! Description: The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificates: PDF Certificate: Free for all 20 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? The HR Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This HR Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
COSHH (Control of Substances Hazardous to Health) Awareness Training Course plays a pivotal role in today's world, ensuring workplace safety and regulatory compliance. With increasing awareness of health hazards posed by substances in various industries, this COSHH Awareness Training course becomes indispensable. Participants learn to identify, assess, and control hazardous substances, mitigating risks to health and safety. In the UK, job opportunities for individuals certified in COSHH are abundant, spanning across sectors such as manufacturing, healthcare, and construction. Employers value COSHH Awareness Training professionals for their ability to safeguard employees and comply with legal obligations. Salaries for COSHH-trained roles vary based on experience and sector, with entry-level positions typically starting around £20,000 to £25,000 annually and experienced professionals earning upwards of £40,000 per year. This course equips individuals with the knowledge and skills to protect themselves and others from hazardous substances, making workplaces safer and healthier environments. Key Features This COSHH Awareness Training Include: FREE CPD Certified Certificate Free Certificate Developed by Specialist Lifetime Access Course Curriculum COSHH Awareness Training: Module 01: Understanding COSHH Module 02: Regulatory Framework for COSHH Module 03: Health Implications of Hazardous Substances Module 04: Recognition of Hazardous Substances Module 05: Conducting COSHH Risk Assessments Module 06: Monitoring and Implementing Control Measures Module 07: Execution of Control Measures Learning Outcomes COSHH Awareness Training Course: Understand COSHH principles, identifying hazardous substances and associated risks effectively. Navigate the regulatory framework for COSHH compliance with confidence and accuracy. Evaluate health implications related to hazardous substances in diverse work environments. Recognize hazardous substances promptly, applying knowledge to ensure workplace safety. Conduct thorough COSHH risk assessments, demonstrating a comprehensive understanding of the process. Implement and monitor control measures efficiently, ensuring a safe working environment. Certification After completing this COSHH Awareness Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? COSHH Awareness Training Employees handling hazardous substances in various industries. Safety officers and supervisors responsible for workplace health and safety. Managers seeking a comprehensive understanding of COSHH regulations and practices. Health and safety professionals aiming to enhance their compliance knowledge. Individuals pursuing career development in health and safety roles. Career path COSHH Awareness Training Health and Safety Advisor - £25K to 40K/year Environmental Health Officer - £24K to 35K/year Laboratory Technician - £18K to 30K/year Chemical Engineer - £28K to 50K/year Occupational Health Specialist - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you fascinated by the beauty and allure of gemstones? Do you want to delve deeper into the world of gems and learn how they are formed, identified, and valued? If so, then our course, 'Exploring the World of Gemology', is the perfect fit for you! This course offers a comprehensive introduction to gemology, covering everything from the formation and properties of gems to the art of gem cutting and polishing. You will also learn about gemstone identification and the weight and measurement of gems. The course concludes with a detailed study of precious gemstones Learning Outcomes Upon completion of this course, you will be able to: Understand the science behind the formation of gems Identify different types of gemstones based on their properties Master the techniques of gem cutting and polishing Accurately measure and weigh gemstones Recognise and appreciate the value of precious gemstones Why choose this Exploring the World of Gemology course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Exploring the World of Gemology course for? Individuals with a keen interest in gemstones and gemology Aspiring gemologists seeking foundational knowledge in the field Jewelry designers and makers looking to enhance their understanding of gemstones Collectors wanting to identify and value their gemstones accurately Anyone wishing to explore a new hobby or potential career path. Career path Gemologist: £20,000 - £40,000 Jewelry Designer: £18,000 - £35,000 Gemstone Appraiser: £22,000 - £45,000 Jewelry Store Manager: £25,000 - £50,000 Lapidary Technician: £20,000 - £38,000 Precious Stones Consultant: £24,000 - £50,000 Prerequisites This Exploring the World of Gemology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Exploring the World of Gemology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Gemology Introduction to Gemology 00:09:00 Module 02: How Gems Are Formed How Gems Are Formed 00:08:00 Module 03: Properties of Gems Properties of Gems 00:16:00 Module 04: Gem Cutting and Polishing Gem Cutting and Polishing 00:18:00 Module 05: Gemstone Identification Gemstone Identification 00:08:00 Module 06: Gem Weight and Measurement Gem Weight and Measurement 00:06:00 Module 07: Precious Gemstones Precious Gemstones 00:08:00
The Accredited 120-Hour TEFL/TESOL Course is a dynamic and in-depth programme designed for those eager to teach English as a foreign language. With 120 hours of expert-led content, this course offers a strong foundation in both TEFL and TESOL, making it an ideal choice for those looking to teach English globally. Covering everything from lesson planning to classroom management, the course equips you with the necessary tools to deliver effective lessons to students from various cultural backgrounds. Additionally, the course includes a complete career guide to help you navigate the opportunities available in the teaching industry. Whether you’re seeking to work online, in private schools, or abroad, this course offers invaluable insights into securing a teaching position and advancing your career. With no need for physical presence, the entire programme is accessible from anywhere, allowing you to study at your own pace while gaining a thorough understanding of teaching methodologies and techniques. Get ready to open the door to new teaching prospects without leaving the comfort of your own space. ________________________________________________________________________ Key Features: CPD Certified Diploma in Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment ________________________________________________________________________ Complete Career Guide for Accredited 120 Hours TEFL / TESOL Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the TEFL / TESOL. In addition to mastering the essentials of TEFL / TESOL, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in TEFL / TESOL. Your dream career starts here! List of career guide courses included in Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Develop a foundational understanding of English language teaching principles. Acquire knowledge in linguistics to enhance language instruction techniques. Master English pronunciation for effective communication in teaching. Demonstrate proficiency in teaching grammar, vocabulary, and language skills. Explore diverse methodologies for teaching both receptive and productive language skills. Develop practical skills in lesson planning, material creation, and classroom management. ________________________________________________________________________ Accreditation All of our courses, including the Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Accredited 120 Hours TEFL / TESOL Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring English language teachers seeking comprehensive training. Individuals interested in linguistics and effective language instruction. Those looking to enhance their pronunciation and communication skills. Prospective educators focusing on grammar, vocabulary, and language skills. Individuals eager to explore various teaching methodologies. Aspiring teachers wanting to develop lesson planning and classroom management skills. Career path English Language Teacher - £25K to 35K/year. ESL Instructor - £23K to 30K/year. Language School Coordinator - £28K to 40K/year. Curriculum Developer - £30K to 45K/year. Educational Consultant - £35K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Are you ready to make a difference in the lives of students and shape the future of education? Our Teaching Assistant (TA) course is designed to equip you with the skills, knowledge, and confidence needed to excel in this rewarding career. Dive into a comprehensive program that covers everything from foundational principles to advanced strategies in student support and classroom management. And according to Reed a Teaching Assistant can earn from £28,000 to £30,000 in a year depending on qualification, experience, location and other factors. Join us and become a part of a community dedicated to making a positive impact on education. Enrol today and take the first step towards a fulfilling career as a Teaching Assistant! Key Features: This Teaching Assistant Level 2 & 3 Course Includes: This Teaching Assistant Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Teaching Assistant course is a smart investment in your professional future. Our Teaching Assistant course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Teaching Assistant course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Teaching Assistant course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Teaching Assistant Level 2 & 3 Course Section 1: Foundations of Teaching Assistance Teaching Assistant Overview Working with the School and its Policies Professional Developments for a TA Section 2: Supporting Student Learning and Development Child Development and the SEN Support Discussion on Curriculum, Assessment, and Monitoring Learn to Implement ICT, Literacy, and Numeracy Development Process as a TA Providing the Best Learning Environment Section 3: Communication, Behavior Management, and Career Development Understanding Behaviour & Relationships as a TA Experienced TAs Maintain Strong Communications with The Students Career Prospects for TA in the UK Learning Outcomes: After completing this Teaching Assistant Level 2 & 3Course, you will be able to: Understand the foundational role of a Teaching Assistant in educational settings. Navigate and adhere to school policies and regulations effectively. Enhance professional competencies to excel as a Teaching Assistant. Apply knowledge of child development in SEN support scenarios. Engage with curriculum, assessment, and monitoring processes proficiently. Foster effective communication and behaviour management techniques. Certification After completing this Teaching Assistant Level 2 & 3 Course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Teaching Assistant Level 2 & 3 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Teaching Assistant Level 2 & 3. Moreover, this course is ideal for: Aspiring Teaching Assistants seeking foundational knowledge. Individuals interested in supporting student development. Those aiming to enhance classroom communication and behaviour skills. Individuals considering a career as a Teaching Assistant in the UK. Those keen to understand SEN support and curriculum monitoring. Requirements There are no requirements needed to enrol into this Teaching Assistant Level 2 & 3 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Teaching Assistant Level 2 & 3 course. Career path After finishing this Teaching Assistant Level 2 & 3 Course course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Teaching Assistant Level 2 & 3 are: Teaching Assistant in Primary Schools. Special Education Teaching Assistant. Classroom Support Assistant. Learning Support Assistant. Behavioural Support Assistant. Curriculum Monitoring Assistant. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Criminal Psychology and Intelligence Diploma offers a deep dive into the fascinating world of criminal behaviour, the human mind, and the role of intelligence in law enforcement. Through a structured curriculum, this course explores the psychological elements behind criminal actions and examines how intelligence and investigative techniques are utilised in modern criminal justice systems. Learners will be introduced to key theories, influential case studies, and the latest trends in criminal psychology, all designed to develop an insightful understanding of how the mind of a criminal works. Perfect for individuals seeking to broaden their knowledge of criminal psychology and its impact on intelligence work, this diploma covers a broad spectrum of topics, including profiling, criminal behaviour, investigative techniques, and much more. By engaging with academic content and expert-led resources, you will gain a solid foundation in understanding the motivations and actions of criminals. Whether you're seeking personal enrichment or career development in criminal justice, this course provides valuable insights into the dynamic field of criminal psychology, paving the way for deeper academic or professional growth in the field. Our Criminal Psychology and Intelligence Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Criminal Psychology and Intelligence Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Criminal Psychology and Intelligence at QLS Level 5 Course 02: Crime Analysis Course 03: Interrogations And Confessions Psychology Course 04: Accident investigation Course 05: Criminal Law Key Features of Criminal Psychology and Intelligence Diploma Eligibility for QLS endorsed certificate upon successful completion of the Criminal Psychology and Intelligence Diploma course Free CPD Accredited Course Fully online, interactive Criminal Psychology and Intelligence Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Criminal Psychology and Intelligence Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Criminal Psychology and Intelligence Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Criminal Psychology and Intelligence Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Criminal Psychology and Intelligence Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Criminal Psychology and Intelligence Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Criminal Psychology and Intelligence at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Criminal Psychology and Intelligence Diploma basics. Requirements No prior degree or experience is required to enrol in this Criminal Psychology and Intelligence Diploma course. Career path This Criminal Psychology and Intelligence Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
