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Overview This comprehensive course on Interpersonal Skills in Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interpersonal Skills in Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interpersonal Skills in Management. It is available to all students, of all academic backgrounds. Requirements Our Interpersonal Skills in Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 01:41:00 total length •Module 01: What are Soft Skills?: 00:09:00 •Module 02: Communication: 00:06:00 •Module 03: Teamwork: 00:06:00 •Module 04: Problem-Solving: 00:06:00 •Module 05: Time Management: 00:07:00 •Module 06: Attitude and Work Ethic: 00:07:00 •Module 07: Adaptability/Flexibility: 00:06:00 •Module 08: Self-Confidence (Owning It): 00:08:00 •Module 09: Ability to Learn From: 00:06:00 •Module 10: Networking: 00:06:00 •Module 11: Employee Relations: 00:15:00 •Module 12: Motivation and Counselling: 00:19:00

Are you ready to embark on an enlightening journey of wisdom with the Branch Manager bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Deputy Branch Manager Advanced Courses. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Supervisor Training Course 02: Delegation Skills Course 03: Team Management Level 5 Course 04: Line Management Course 05: Dealing with Conflict at Work Course 06: Learn to Eliminate Weakness Course 07: The Power of Attitude Course 08: The Power of Resilience Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Deputy Branch Manager Advanced Courses bundle illuminate your path to wisdom. The Deputy Branch Manager Advanced Courses bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Deputy Branch Manager Advanced Courses package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Branch Manager bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Deputy Branch Manager Advanced Courses community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Branch Manager bundle. Establish robust bases across each course nestled within the Branch Manager bundle. Decipher intricate concepts through the articulate content of the Branch Manager bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Branch Manager bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Branch Manager bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Branch Manager bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Branch Manager bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Branch Manager bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Branch Manager journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Branch Manager bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Branch Manager bundle lays a solid groundwork. Certificates CPD Accredited Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

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Get ready for an exceptional online learning experience with the Mental Health, Counselling, Nursing, Mindfulness and Self Esteem bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Mental Health, Counselling, Nursing, Mindfulness and Self Esteem is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Mental Health & Counselling package has something for everyone. As part of the Mental Health, Counselling, Nursing, Mindfulness and Self Esteem package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Mental Health & Counselling bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Mental Health Awareness Diploma Mental Health Nursing Training with Psychiatric Disorder & Treatment Mental Health Support Worker Resilience Mental Health Disorders & Medication Physical & Mental Health Training Mental Health and Young People Course Professional Counselling for Child and Adolescents Dementia Care & Management Mental Health Care Training - MCA & DOLS Mindfulness Training: The Lost Art of Being Present PTSD Counselling Course ZEN: For Personal Development (Zen Teachings) Boost Your Confidence and Self-Esteem The Unstoppable Self-Confidence & High Self-Esteem Blueprint Success Rituals - Career To The Next Level The Power of Attitude The Power of Change Career Development Plan Fundamentals CV Writing and Job Searching Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Mental Health & Counselling Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Mental Health & Counselling. Build a strong knowledge base in your chosen course via the Mental Health & Counselling. Benefit from the flexibility and convenience of online learning. With the Mental Health & Counselling package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Mental Health, Counselling, Nursing, Mindfulness and Self Esteem, a rich anthology of 15 diverse courses. Each course in the Mental Health & Counselling bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisMental Health, Counselling, Nursing, Mindfulness and Self Esteem bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Mental Health, Counselling, Nursing, Mindfulness and Self Esteem bundle offers you the flexibility and convenience to learn at your own pace. Make the Mental Health & Counselling package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mental Health, Counselling, Nursing, Mindfulness and Self Esteem bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Mental Health, Counselling, Nursing, Mindfulness and Self Esteem bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Mental Health & Counsellingbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Train the Trainer - Certificate in Corporate Training bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Train the Trainer - Certificate in Corporate Training is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Train the Trainer package has something for everyone. As part of the Train the Trainer - Certificate in Corporate Training package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Train the Trainer bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Train the Trainer - Certificate in Corporate TrainingCPD Accredited Courses: Course 01: Train the Trainer - Part 1 Course 02: Train the Trainer - Part 2 Course 03: Coaching & Mentoring Course 04: Train the Trainer Coach: Complete Guide to Coaching Trainers Course 05: Train the Trainer Serenity - How to Handle Challenging People Course 06: Corporate Process & Maintenance Course 07: Leadership and Management Course Course 08: Organisation & People Management Course 09: Interpersonal Skills for Professional Development Course 10: Talent Management Level 3 Course 11: Performance Management Level 3 Course 12: Facilities Management Diploma Course 13: Public Speaking Training Course 14: Corporate & Strategic Communication Skills for Managers Course 15: How to Create a Productive Workspace Course 16: Reinventing Yourself: Personal Development Training Course 17: Trying New Things Course 18: The Power of Resilience Course 19: Teach Anybody Anything Course 20: Teach to Engage Students Course 21: Motivation - Motivating Yourself & Others Course 22: Career Development Plan Fundamentals Course 23: Self Confidence & Self Esteem Course 24: Personal Development Coach with Positive Psychology Training Course 25: The Power of Creativity Course 26: The Power of Attitude Course 27: The Power of Change Course 28: How to Prepare for the Perfect Retirement Life Course 29: Learn to Eliminate Weakness Course 30: Decision Making and Critical Thinking What will make you stand out? Upon completion of this online Train the Trainer - Certificate in Corporate Training bundle, you will gain the following: CPD QS Accredited Proficiency with this Train the Trainer - Certificate in Corporate Training After successfully completing the Train the Trainer - Certificate in Corporate Training bundle, you will receive a FREE CPD PDF Certificates evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Train the Trainer - Certificate in Corporate Training. The online test with immediate results You can study and complete the Train the Trainer - Certificate in Corporate Training bundle at your own pace. Study for the Train the Trainer - Certificate in Corporate Trainingbundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Train the Trainer - Certificate in Corporate Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Train the Trainer - Certificate in Corporate Training, a rich anthology of 30 diverse courses. Each course in the Train the Trainer bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisTrain the Trainer - Certificate in Corporate Training bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Train the Trainer - Certificate in Corporate Training bundle offers you the flexibility and convenience to learn at your own pace. Make the Train the Trainer package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Train the Trainer - Certificate in Corporate Training bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Train the Trainer bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Train the Trainer - Certificate in Corporate Training bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Train the Trainer - Certificate in Corporate Trainingbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

This course is designed to  provide you with adequate learning of the necessity of implementing and maintaining the right corporate behaviour at your company. If you want to find out the benefits and methods of adapting a good corporate behaviour, then you will find it all here in this course. You will master the necessary skills of enhancing corporate behaviour in this course for the betterment of the business. Description: Corporate behaviour is the major aspect of any business organisation. The right attitude and behaviour can help your company to shoot with effective productivity. Understand what corporate behaviour is through this course. Learn and recognise the benefits of corporate behaviour. Explore the different types of behaviour and find out your most appropriate behaviour you want to implement at your company. Identify the common categories of corporate behaviour. If you want to master the necessary skills of enhancing corporate behaviour for the industry you are in, then enrol in this course and learn everything you need. Who is the course for? This course is designed for Department Managers, Senior Managers, Divisional Managers and Middle Managers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Business Management: Corporate Behaviour is a useful qualification to possess and would be beneficial for the following careers: Management Analysts. Human Resource Professional. Training and Development Managers. Executives. Counselor. Diploma in Business Management: Corporate Behaviour Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Diploma in Business Management: Corporate Behaviour- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Business Management: Corporate Behaviour 00:20:00 Final Exam Final Exam- Diploma in Business Management: Corporate Behaviour 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Business Management Bundle Course Course 01: Level 2 Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 4 Time Management Course Course 06: Level 4 Copywriting Course 07: Workplace Stress Management ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management course] ***Level 2 Business Management*** Course Curriculum of Level 2 Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Positive Psychology Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Positive Psychology Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Positive Psychology Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Positive Psychology Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Positive Psychology Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Positive Psychology Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Positive Psychology Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Positive Psychology Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Positive Psychology Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Positive Psychology Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Course Introduction Course Introduction 00:02:00 Unit 01: Understanding the Self 1.1 Advocate vs. Adversary 00:09:00 1.2 Attitude=Experience 00:06:00 Unit 02: Beginning Process 2.1 Re-Framing: Installing Positive Energy 00:09:00 2.2 Animal Metaphor Exercise 00:12:00 2.3 Daily Energy Tune-up 00:09:00 2.4 Template Images - Three-Spot Tapping 00:13:00 2.5 The Art of Observation and Awareness 00:03:00 2.6 Releasing Negative Feelings 00:08:00 2.7 Whole Brain Integration 00:07:00 Unit 03: Decision Making Breakthroughs 3.1 Forgiveness 00:05:00 3.2 C'ing the Light 00:06:00 3.3 Existential Questions 00:05:00 Unit 04: Wrapping Up 4.1 Live a Life that Matters 00:02:00 4.2 Change in Life 00:06:00 Resources Resource - Positive Psychology: 12 Steps to Achieve Authenticity 00:00:00 Assignment Assignment - Positive Psychology: 12 Steps to Achieve Authenticity 00:00:00

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.