Designing Supply Chain Networks offers a comprehensive exploration of supply chain network design, covering essential aspects such as types of networks, key design processes, and various designing methods. Participants will gain insights into optimizing supply chain structures to enhance efficiency and maximize organizational success. This course delves into the fundamentals of defining supply chain networks, understanding different types, and mastering the intricacies of supply chain network design. Participants will explore key aspects and engage in the learning process of supply chain network design, acquiring proficiency in strategic planning methods. After the successful completion of the course, you will be able to learn about the following,⦠Defining Supply Chain Networks⦠Understanding the Types of Supply Chain Networks.⦠Learning the Supply Chain Network Design.⦠Understanding the Key Aspects of Supply Chain Network Design.⦠Learning the Supply Chain Network Design Process.⦠Understanding the Key Aspects of Supply Chain Network Design.⦠Learning the Supply Chain Network Designing Methods. This course provides a deep dive into the art of designing supply chain networks, covering critical elements from types of networks to key design processes. Participants will develop expertise in supply chain network design, enabling them to strategically optimize structures for enhanced efficiency and organizational success. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Designing Supply Chain Networks Self-paced pre-recorded learning content on this topic. Designing Supply Chain Networks Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Supply Chain Network Designer Logistics Network Analyst Distribution Network Planner Network Optimization Specialist Transportation Network Strategist Supply Chain Infrastructure Designer Inventory Network Manager Network Design Consultant Strategic Supply Chain Planner Operations Network Architect Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of effective communication with our comprehensive Public Speaking Training bundle. This bundle is designed to equip you with the essential skills needed to excel in various professional settings. The first course in this bundle is QLS-endorsed, and upon completion, you will receive a QLS hardcopy certificate for free, showcasing your accomplishment. With 10 additional CPD-QS accredited courses, you will gain a wealth of knowledge and expertise in communication, presentation, confidence building, cross-cultural awareness, and more. Learn how to captivate your audience, convey your ideas with confidence, and master the art of public speaking. With a combination of theoretical knowledge and deeper insights, this bundle will provide you with the tools and techniques to excel in any speaking situation. From delivering impactful presentations to managing conflicts in the workplace, these courses cover a wide range of topics that are highly relevant in today's job market. Enrol in our Public Speaking Training bundle today and take the first step towards becoming a confident and effective communicator. Learning Outcomes: Upon completing the Public Speaking Training bundle, you will: Develop effective public speaking skills, including voice modulation, body language, and speech structure. Learn how to create and deliver engaging presentations that captivate your audience. Enhance your communication skills, including active listening, effective questioning, and persuasion techniques. Build confidence and assertiveness in your communication style. Gain cross-cultural awareness and learn how to communicate effectively in diverse settings. Develop conflict management skills and strategies to handle challenging situations. Learn effective stress management techniques for the workplace. Start your learning journey straightaway! This Public Speaking Training curriculum has been designed by Public Speaking Training experts with years of Public Speaking Training experience behind them. The Public Speaking Training course is extremely dynamic and well-paced to help you understand Public Speaking Training with ease. You'll discover how to master the Public Speaking Training skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Public Speaking Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. Who is this course for? Professionals looking to enhance their communication skills and advance their career prospects. Individuals seeking to build their confidence and proficiency in public speaking. Aspiring speakers who want to captivate their audience with impactful presentations. Anyone looking to improve their communication skills for personal or professional development. Individuals are interested in cross-cultural awareness and conflict management in the workplace. Career path This bundle will give you an edge in various professions, such as: Corporate executives Sales and marketing professionals Human resources managers Customer service representatives According to the latest data, professionals with strong communication and public speaking skills earn an average salary of £40,000 to £65,000 per year, depending on the industry and level of expertise.
Overview This comprehensive course on Juicing and Blending Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Juicing and Blending Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Juicing and Blending Course. It is available to all students, of all academic backgrounds. Requirements Our Juicing and Blending Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 30 lectures • 02:21:00 total length •Introduction: 00:04:00 •What You will Learn in this Course: 00:03:00 •Weight Loss and Vibrant Energy Defined: 00:10:00 •Health Benefits of a Plant-Based Diet: 00:12:00 •Your Purpose: Know Yourself: 00:03:00 •How do You Feel?: 00:03:00 •Scheduling Your Smoothies: 00:05:00 •Equipment & Tools: 00:06:00 •Kitchen Set Up: 00:02:00 •Shopping/Choosing Produce: 00:09:00 •Cleaning & Prepping: 00:14:00 •Ingredient List: 00:01:00 •Recipe: The Berried Treasure: 00:04:00 •Recipe: The Jungle: 00:05:00 •Recipe: The Tropicolada: 00:05:00 •Recipe: The Green Machine: 00:06:00 •Recipe: The Walk the Plank: 00:06:00 •The Acái Blast: 00:05:00 •Recipe: The Avocolada: 00:07:00 •Bonus! Smoothie Recipe: 00:04:00 •Bonus! Smoothie Pops: 00:04:00 •Add Ons & Supplements: 00:06:00 •How Do You Feel? Pt. 2: 00:02:00 •Self-Care & Preventive Health Care: 00:05:00 •Accountability: 00:07:00 •Congratulations: 00:03:00 •Course Worksheet: 00:00:00 •Recipe's: 00:00:00 •Resources - Juicing and Blending Course: 00:00:00 •Assignment - Juicing and Blending Course: 00:00:00
Absenteeism and tardiness aren’t just minor hiccups—they’re the silent killers of productivity. One late arrival here, one missed day there, and suddenly deadlines are slipping and team morale’s taking a nosedive. This Absenteeism and Tardiness Course is designed to help individuals and organisations understand the real impact of poor attendance and late arrivals, and how to manage them with clarity, fairness, and structure. It’s about addressing patterns before they spiral, and learning how to respond with confidence, not confusion. Whether you're a manager trying to steady the ship or an employee aiming to stay ahead, this course offers straight-talking strategies that actually stick. No fluff, no waffle—just clear, actionable insights on expectations, communication, and accountability. Learn how to create a positive culture where people want to show up (on time), and where small changes lead to big improvements. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Understand the root causes of attendance issues. Assess the workplace impact of absenteeism and tardiness. Develop effective strategies to manage attendance concerns. Apply measurement and evaluation techniques for progress. Navigate legal and ethical considerations with confidence. Implement proactive prevention measures and utilise relevant technology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to address absenteeism and tardiness issues. Managers and supervisors looking to create a more productive workplace. Business owners aiming to reduce absenteeism's financial burden. Legal professionals interested in workplace compliance and ethics. Anyone involved in employee well-being initiatives. Individuals aiming to enhance their HR skill set. Career path Human Resources Manager Absence Management Specialist Workplace Well-being Coordinator Employment Law Consultant Employee Relations Advisor HR Technology Solutions Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Want to ensure business compliance and risk management excellence? 92% of UK organisations prioritise compliance and risk management for sustainable growth. So, it's understandable that compliance and risk management are essential for businesses to mitigate legal and operational risks. Hence, our Compliance bundle equips professionals with the skills and knowledge to navigate and implement effective compliance and risk management strategies. With a single payment, you will gain access to Compliance & Risk Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate and 11 PDF certificates for Absolutely free. This Compliance & Risk Management Bundle Package includes: Course 01: Diploma in Compliance Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Conflict Management Training Course 02: Mastering Organizational Chaos Course Course 03: Workplace Team Networking Diploma Course 04: Legal Operations Consultant Course 05: Decision-Making and Critical Thinking Training Course 06: Unconscious Bias Training Course Course 07: Cross-Cultural Awareness Training Course 08: Workplace Stress Management Diploma Course 09: Workplace Productivity Course Course 10: Corporate Risk And Crisis Management So, join in this journey towards a fulfilling career, where your Compliance and Risk Management knowledge will be in high demand. Learning Outcomes Master Compliance and Risk Management principles and strategies. Develop conflict resolution skills for effective Risk Management. Mitigate risks effectively with thorough Risk Management knowledge. Promote diversity and inclusivity through Risk Management initiatives. Foster cross-cultural awareness for better Compliance Management. Why Choose Our Bundle? Get a Free QLS Endorsed Certificate upon completion of Compliance course Get a free student ID card with Compliance Training Get instant access to this Compliance course. Learn Compliance from anywhere in the world The Compliance is affordable and simple to understand The Compliance is an entirely online, interactive lesson with voiceover audio Lifetime access to the Compliance course materials The Compliance comes with 24/7 tutor support Start your learning journey straightaway! This Compliance Management's curriculum has been designed by Compliance Management experts with years of Compliance Management experience behind them. The Compliance Management course is extremely dynamic and well-paced to help you understand Compliance Management with ease. Assessment Process You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Compliance Management at QLS Level 5 exams. CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Compliance & Risk Management Requirements Compliance & Risk Management Career path Compliance & Risk Management Certificates CPD QS Accredited PDF Certificate Digital certificate - Included Diploma in Compliance Management at QLS Level 5 Hard copy certificate - Included
Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
Lean Six Sigma Green Belt Certification Program - Become Green Belt Certified: On-Demand This course explores the DMAIC process in depth and enables you to achieve IIL's Lean Six Sigma Green Belt Certification. DMAIC is the foundation of Lean Six Sigma and process improvement. The incremental steps of "Define, Measure, Analyze, Improve, Control" give structure and guidance to improving quality, performance, and productivity. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. What You Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis tests? Hypothesis tests Correlation and regression analysis Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Result What is a pilot? Evaluating results Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure
24 Hour Flash Deal **25-in-1 B2B Business Development & Sales Advanced Diploma Mega Bundle** B2B Business Development & Sales Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the B2B Business Development & Sales Advanced Diploma package online with Studyhub through our online learning platform. The B2B Business Development & Sales Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This B2B Business Development & Sales Advanced Diploma course provides complete 360-degree training on B2B Business Development & Sales Advanced Diploma. You'll get not one, not two, not three, but twenty-five B2B Business Development & Sales Advanced Diploma courses included in this course. 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Every one of the topics is divided into B2B Business Development & Sales Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The B2B Business Development & Sales Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive B2B Business Development & Sales Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step B2B Business Development & Sales Advanced Diploma lessons One to one assistance from B2B Business Development & Sales Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the B2B Business Development & Sales Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five B2B Business Development & Sales Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your B2B Business Development & Sales Advanced Diploma certificate and transcript on the next working day Easily learn the B2B Business Development & Sales Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This B2B Business Development & Sales Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in B2B Business Development & Sales Advanced Diploma Requirements To participate in this B2B Business Development & Sales Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in B2B Business Development & Sales Advanced Diploma Career path You will be able to kickstart your B2B Business Development & Sales Advanced Diploma career because this course includes various courses as a bonus. This B2B Business Development & Sales Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore B2B Business Development & Sales Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free