2178 Courses in Cardiff delivered On Demand

The Complete guide to the world of Journalism Do you want to report live events as they happen? If you are interested in writing and telling the recent events that are happening around the world, then Journalism might just be the path you want to follow. How to get started? By enrolling into this course. Journalists write and assemble together news stories that will interest their audience. By gathering together a number of different sources and ensuring that all the arguments are represented, they keep their audience abreast of events in their world. Getting your creative writing in full flow, journalism can encompass everything from hard-edged investigative reporting for national newspapers and television channels to more subdued article-writing for trade journals and the consumer press. If you are someone who is interested in journalism, then you have to learn the basics of journalism. In this course, you will learn about newspaper journalism and how women have contributed to the journalism industry. Course Highlights Accredited Certificate in Women Journalism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Certificate in Women Journalism into 38 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Certificate in Women Journalism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Certificate in Women Journalism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Certificate in Women Journalism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Newspaper Journalism What is news? FREE 01:00:00 What is a journalist? FREE 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Writing the news story - clear writing 00:30:00 Quotes 01:00:00 Attribution 00:30:00 TV Journalism News Gathering 00:30:00 Enterprising Stories 00:30:00 Watch your interviewee's body language. 00:15:00 Working with Sources 00:15:00 Covering Events 00:30:00 Computer-Assisted Reporting 00:30:00 Glossary of Broadcast News Teams 00:15:00 Law, Ethics And Responsibility 00:15:00 Operating Standards for News and Public Affairs 00:15:00 Lighting 00:15:00 Media What is the Media? FREE 00:15:00 What Makes News? 00:30:00 Plan your Approach 01:00:00 Adhere to Deadlines 00:30:00 The Interview 00:15:00 Social Media and Journalism Definition of Social Media 00:15:00 Communication flow within journalism 00:15:00 The impact of social media on journalism 00:30:00 Women in Journalism The Secret Significance of Journalism 01:00:00 Imperfections of the Existing Woman−Journalist 01:00:00 The Roads towards Journalism 01:00:00 The Aspirant 01:00:00 Style 01:00:00 The Outside Contributor 01:00:00 The Search for Copy 01:00:00 The Art of Corresponding with an Editor 00:30:00 Notes on the Leading Types of Papers 00:30:00 Woman's Sphere in Journalism 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Get to know what other are feeling simply through their Body Language Do you have trouble reading the situation in a room? Learn how to read a person's body language to understand the presence you are in and you can do that through this Body Language Diploma course. Body Language is a significant aspect of modern communications and relationships. Body Language is therefore very relevant to management and leadership, and to all aspects of work and business where communications can be seen and physically observed among people. Body language is also very relevant to relationships outside of work, for example in dating and mating, and in families and parenting. The sending and receiving of body language signals happens on conscious and unconscious levels.The study of body language, is also known as kinesics. This diploma course is created for people who need to learn more about communication. If you are someone who wants to learn body language and be able to communicate without speaking verbally, then you should consider this course. Course Highlights Body Language Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Body Language Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Body Language Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Body Language Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Body Language Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Body Language What Is Body Language FREE 00:15:00 How to Read Body Language FREE 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Body Language Diploma 00:30:00 Final Exam Final Exam- Body Language Diploma 00:30:00

Get ahead of the pack with SEO Search Engine Optimisation aka SEO is a marketing discipline focused on growing visibility in organic (non-paid) search engine results. SEO encompasses both the technical and creative elements required to improve rankings, drive traffic, and increase awareness in search engines. SEO isn't just about building search engine-friendly websites. It's about making your site better for people too. Digital marketing is an umbrella term for all of your online marketing efforts. Businesses leverage digital channels such as Google search, social media, email, and their websites to connect with their current and prospective customers. Marketing has always been about connecting with your audience in the right place and at the right time. If you learn about SEO, you will also learn how to optimize your digital marketing strategies to put your business on top of the online community. So what are you waiting for? Start your digital marketing journey now and succeed as soon as possible. Course Highlights Professional Diploma in SEO is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in SEO into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in SEO Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in SEO is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in SEO is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to SEO What Is Search Engine Optimization? FREE 01:00:00 Search Engines That Use SEO FREE 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 SEO Techniques Introduction to SEO 01:00:00 Improve Engagement to Improve Rankings 01:00:00 Make Your Existing Pages Longer 00:30:00 Focus on YouTube SEO 00:30:00 Improve Site Speed 00:30:00 Focus on Topics Instead of Keywords 01:00:00 Build Backlinks 00:30:00 Reporting and Analytics 00:30:00 Technical Optimization 01:00:00 Local SEO and Listings 00:30:00 Guest posting 00:30:00 Effective Seo Tools 01:00:00 Social Bookmarking Introduction To Social Bookmarking 00:30:00 The Essential Benefits Of Social Bookmarking 00:30:00 Way To Use Social Bookmarking Correctly 00:30:00 Make Money Social Bookmarking 00:30:00 Identify The Social Bookmarking Competitors 00:30:00 Tips To Avoid Wrapping Traps 00:30:00 Guest Posting Guest Posting Basics 00:30:00 The Benefits Of Guest Posting 00:30:00 How To Use Guest Posting Correctly 00:30:00 Making Money With Guest Posting 01:55:00 How Do You Promote 00:30:00 What To Avoid 00:15:00 Wrapping Up 00:15:00 Keyword Research Introduction 00:15:00 Preliminary Keyword Research 01:00:00 Keyword Research Assessment 00:30:00 Keywords in SEO(Search Engine Optimization) 00:30:00 Off-Page SEO(Search Engine Optimization) 00:30:00 Mock Exam Mock Exam- Professional Diploma in SEO 00:30:00 Final Exam Final Exam- Professional Diploma in SEO 00:30:00

Applying for a job is an expertise everybody needs to tackle, and practically speaking that implies getting your CV in shape and honing your interview abilities. This course is designed to make you an ideal applicant for the job you want. You will get to the base of what businesses are searching for, figure out how to make a professional CV and improve your interview skills. By the end of this course, students will be thoroughly prepared with the do's and don'ts of composing a CV and will gain expert interview skills that will land them their dream job. Course Highlights CV Writing & Interview Skills Course - Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed CV Writing & Interview Skills Course - Online into 40 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose CV Writing & Interview Skills Course - Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CV Writing & Interview Skills Course - Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our CV Writing & Interview Skills Course - Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional CV & Resume Writing Techniques INTRODUCTION FREE 00:15:00 EFFECTIVE RESUME AND COVER LETTER WRITING FREE 00:30:00 THE PURPOSE OF YOUR RESUME 01:00:00 RESUME PRESENTATION IS THE KEY 01:00:00 WOW THE EMPLOYER 01:00:00 ELEMENTS OF A RESUME THAT WILL IMPRESS 01:00:00 WRITING YOUR OBJECTIVE 01:00:00 WRITING YOUR SUMMARY 01:00:00 WRITING THE SKILLS AND ACCOMPLISHMENTS SECTION 01:00:00 RESUME FORMATTING 01:00:00 WRITING AN ELECTRONIC RESUME 01:00:00 PUT YOUR BEST FOOT FORWARD 00:15:00 YOUR RESUME - A WORK OF ART 01:00:00 WRITING THE HISTORY/ EXPERIENCE SECTION 01:00:00 WRITING YOUR EDUCATION SECTION 01:00:00 WRITING A PROFESSIONAL AFFILIATIONS SECTION 00:15:00 WRITING A PUBLICATIONS and PERSONAL INTERESTS SECTION 01:00:00 WRITING A REFERENCES SECTION 00:30:00 YOUR RESUME - A WORK OF ART 01:00:00 DO NOT PUT IN YOUR RESUME 00:15:00 A VARIETY OF RESUME SAMPLES 00:30:00 THE IMPORTANCE OF WRITING COVER LETTERS 01:00:00 COVER LETTER OUTLINE: HOW TO WRITE A GOOD COVER LETTER 01:00:00 KEY PHRASES TO BE USED IN YOUR COVER LETTER 00:15:00 COVER LETTER SAMPLE 01:00:00 BASIC COVER LETTER TEMPLATE EXAMPLE 00:30:00 CONCLUSION 00:15:00 How to Face an Interview Successfully Importance of Knowing The Tips And Tricks for Interviews 00:15:00 The Different Types of Interviews 01:00:00 Skill Building to Crack Interviews 00:15:00 Tools and Miscellaneous You Need To Have 00:15:00 The Perfect 'Resume' - Significance and Importance 00:30:00 Preparing Properly for an Interview 00:30:00 What Role Does Appearance Play? 00:30:00 Tips To Gear Up - Pre-Interview 00:30:00 Modern Tips By Interview Experts 00:30:00 Interview Tips Interview Tips Part - 01 00:30:00 Interview Tips Part - 02 01:00:00 Interview Tips Part - 03 01:00:00 Interview Tips Part - 04 01:00:00

Working environment safety and well-being approaches are critical components of any modern business or association. They can help guarantee employees well being and cultivate a productive workplace. Associations are legitimately required to meet certain safety policies, yet many go past the basic requirements. Safety requirements and policies must be there, and all employees have to adhere to the procedures for them to be useful. Our workplace safety course will guide you through the important aspects involved in workplace safety and health that are ideal for anyone wishing to attain certification or gain a greater understanding of the topic. By the end of this course, you will have the tool that will help you set an effective safety policy for your organisation that will prevent injuries and keep your employees safe. Course Highlights Health and Safety at Workplace is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Health and Safety at Workplace into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 18 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Health and Safety at Workplace Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Health and Safety at Workplace is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Health and Safety at Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Health and Safety at Workplace - Updated Version Module 01: Health and Safety at Work and the Laws 00:20:00 Module 02: Managing for Health and Safety 00:28:00 Module 03: Risk Assessment and Common Risks 00:18:00 Module 04: Accidents and Ill Health at Work 00:14:00 Module 05: Incident Management at Work 00:30:00 Module 07: Safety in Different Work Settings 00:19:00 Module 07: Work Equipment Hazards and Risk Control 00:19:00 Module 08: Other Health and Safety Hazards at Work 00:20:00 Health and Safety at Workplace - Old Version Basics of Health and Safety Introduction FREE 01:00:00 Health and Safety Related Accidents and ill-health FREE 00:30:00 Health and Safety in The workplace 00:30:00 Workplace Hazards, Slips and Trips 01:00:00 Managing health and safety in Workplace 01:00:00 Legal Responsibilities and Requirements 00:30:00 RIDDOR - Reporting of accidents and incidents 00:30:00 Conclusion 00:15:00 Safety at Workplace Why Workplace Health & Safety are Important FREE 01:00:00 It Takes Team Effort! FREE 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 01:00:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Reference Books HSE Guide 00:00:00 Health & Safety Orientation Guide 00:00:00 Mock Exam Mock Exam- Health and Safety at Workplace 00:30:00 Final Exam Final Exam- Health and Safety at Workplace 00:30:00

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Do you want to learn project management? Or do you want to improve your project management skill? This course will help you to learn the necessary project management skills. The course is designed for the leaders and managers to know the appropriate skills of project management. The success of a project depends on the successful management procedures of the project. The course will show you the right systems and tips for managing a project. Project management requires both education and technical skill along with the good ability of team work. In the course, you will learn how to perform an assessment, identify goals, requirements, planning tools, how to implement management tasks, etc. Finally, you will gain all the necessary information about a successful project management. Course Highlights Professional Project Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Project Management Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Project Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Professional Project Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Professional Project Management Diploma - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Project Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Professional Project Management Diploma 00:20:00 Final Exam Final Exam- Professional Project Management Diploma 00:20:00

Cyber security is the state where your electronic data is protected against criminal or unauthorized use. Learning about cyber security and, internet security management will help in ensuring this safety. Since using the internet is prevalent, learning how to protect yourself and the things important to you is essential. Specially designed this course for cyber security will help you with all your or your organization's internet security concerns. This course will equip you with the necessary skills, information, and knowledge of cyber security. Course Highlights Accredited Cyber Security Advanced Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Cyber Security Advanced Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Cyber Security Advanced Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Cyber Security Advanced Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Cyber Security Advanced Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cyber Security Basics Introduction FREE 00:30:00 Child Safety Online FREE 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Internet Security Management Internet Security- The Truth About Identify Theft 00:15:00 Internet Security for Teens- What You Need to Do 00:15:00 Internet Security-Downloading Email Attachments 00:15:00 Internet Security- 5 Tips for Using Facebook 00:15:00 Internet Security- 8 Tips to Protect Yourself When Dating Online 00:15:00 Internet Security for Teens and Tweens- 10 Tips to Keep You Protected 00:15:00 Internet Security- Parental Control Software 00:15:00 Internet Security- Online Safety for Your Children 00:15:00 Cyber Bullying- Another Aspect of Breaking Internet Security 00:15:00 Tips to Ensure Internet Security 00:15:00 Internet Security- Downloading Music off the Internet 00:30:00 Internet Security- Protect Your Wireless Connection 00:15:00 Internet Security- How to Deal with Spyware 00:15:00 Internet Security- Protecting Yourself When You Shop Online 00:15:00 Internet Security- Make Sure Your Passwords Protect You 00:15:00 Make Sure Your Emails Are Safe: Tips for Internet Security 00:15:00 Internet Security- Why Should You Use a Firewall? 01:00:00 Internet security-Signs That Your Child's Safety Might Be Compromised 00:15:00 Internet Security- Safety When Using Public Computers 00:15:00 Internet Security- Storing Your Password on Your Computer 00:15:00 Internet Security-Using Social Utility Sites 00:15:00 IT Security Spyware Can Destroy 00:30:00 How Does Spyware Spread? 00:30:00 How To Remove Spyware 00:30:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:15:00 Research And Learn More 00:15:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:15:00 Checklist Of Protection 00:15:00 Mock Exam Mock Exam- Accredited Cyber Security Advanced Training 00:30:00 Final Exam Final Exam- Accredited Cyber Security Advanced Training 00:30:00

Develop your Managing Skills with this Advanced Course Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Management. The manager is an employee who is responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization. The manager is also responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within a business unit. Leading people is usually part of the description of what a manager does. This course will be beneficial if you are seeking a career in management. It will help you implement a systematic process to manage changes to the project scope or objectives. The course is comprised of multiple units which will teach you what you need to do as a manager. Course Highlights Certified Advanced Diploma in Management Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Advanced Diploma in Management Skills into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Advanced Diploma in Management Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Advanced Diploma in Management Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Advanced Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basic Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Leadership and People Management Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Conclusion 00:15:00 Time Management & Goals The Basics On Goal Setting FREE 00:30:00 You have To Believe In Your Goal FREE 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Advanced Management Techniques Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

Become an internet phenomenon with your Videos on YouTube Everyone knows about you tube. There are millions of videos that you can find on a lot of different topics. But do you know how to make you own video? This course will teach you how to make good quality videos for you to upload on youtube. Many popular YouTube videos are home-made clips and comic shorts, shot on mobile phones. The most important thing is that the subject matter you capture is interesting or funny. If you have great videos and/or photos, you can perfect and edit them quickly and easily. Nowadays people are making thousand and millions of dollars simply by having their own youtube channel and uploading their own popular videos. As long as your video is funny, interesting and catches the peoples attention, you may even make a living out of it. If making youtube videos sounds interesting to you, then this course is perfectly suited for you. Find out what you have to do to make good videos and how to upload them on youtube. With this guide, you will be a youtube expert in no time. Course Highlights Professional Course on Youtube Video Making is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Course on Youtube Video Making into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Course on Youtube Video Making Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Course on Youtube Video Making is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Course on Youtube Video Making is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Making Youtube Videos Introduction 00:15:00 Write An Interesting & Descriptive Title For Your Video 01:00:00 Write A 'Descriptive' Description 01:00:00 Add Keywords In Your Tags 00:30:00 Share Your Videos On Facebook & Twitter 00:30:00 Get As Many Likes and Comments As Possible 00:15:00 Make Your Video A 'Video Response' To A Popular Related Video 00:15:00 Make Your Videos Go Viral 00:30:00 Get Subscribers to Your Channel 01:00:00 Use Links To Your Other Videos In Annotations 00:30:00 Post Your Video to Your Blog or Website 00:30:00 Post Video On Forums 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Promote Your Video On YouTube 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Conclusion 00:15:00 Module 2: Video Creation Secrets Introduction FREE 00:30:00 The Tools That You Must Need FREE 01:00:00 How to Choose the Right Web Cam? FREE 00:30:00 Creating and Editing Software for a Video Product 00:30:00 Plan! Before You Commence Shooting Your Video Product 01:00:00 How to Edit Your Video Product 01:00:00 How to Create a Video Tutorial for Your Customers 01:00:00 How to Include the Finished Video Product on Your Website 01:00:00 A Video Product Can Help Boosting Traffic and Sales to Your Website 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Professional Course on Youtube Video Making 00:20:00 Final Exam Final Exam- Professional Course on Youtube Video Making 00:20:00