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Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now Is blogging merely a hobby or can this be a real job? Do you have any idea how to become profitable through blogging? Do you want to learn how to succeed when you finally know how to blog properly? Then our Blogging Training Bundle you will be needing right now since you will be able to the right skills for blogging and how to make profits through your blogging site. Give a compliment to your career and take it to the next level. This Blogging will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Blogging will help you keep ahead of the pack. The Blogging incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Blogging will add extra value to your resume to stand out to potential employers. Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Blogging Course 02: Fashion and Lifestyle Blogger | Online Course Course 03: Hiring Virtual Assistants for Content Creation Course 04: Content Management Course 05: Social Media Strategist Training Course 06: Social Media Strategy for Business Course 07: Advanced Diploma in Copywriting Course 08: Proofreading & Copyediting Course 09: Creative Writing Complete Course Course 10: Complete English Language Course Course 11: Touch Typing Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Blogging: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of the Bundle Course 01: Blogging Week 1 - Introduction To Building a Blog Week 2 - Organization & Mindset Week 3 - Building Out The Core Structure Of Your Blog Week 4 - Leveraging Interviews for Success Course 02: Fashion and Lifestyle Blogger | Online Course Introduction Audience Getting Started Writing for Bloggers Content Development Photography and Imagery Staying Social Working with Brands Networking Monetising Your Blog Building a Brand Growing as a Blogger Course 03: Hiring Virtual Assistance for Content Creation Introduction To The Course Working with Virtual Assistants Sources For Finding Content Creators Giving Back What To Expect With Volume Conclusion Course 04: Content Management Introduction to Content Management Content Management System (CMS) Basics of Content Management Systems Content Strategy Content Marketing Content Marketing Tools and Tactics Content Marketing Strategy Course 05: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals and Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Course 06: Social Media Strategy for Business Section 1: Introduction Section 2: Importance of Social Media Marketing for Business Section 3: Creating a Social Media Strategy Course 07: Advanced Diploma in Copywriting Introduction to Copywriting Basics of Copywriting Eye-Catching Headlines Attention-Grabbing Advertisements Essential Copywriting Skills Online Copywriting Course 08: Proofreading & Copyediting Proofreading Basics Applying the Style Guide Spelling and Grammar Proofreading on Paper Proofreading On-Screen Copy-Editing Basics Course 09: Creative Writing Complete Course Module 1. Creative Writing Course: Writing Storybooks For Children Introduction Coming Up With Ideas The Mechanics of Writing Important Technical Issues Types of Children's Books Advanced Fiction Techniques Conclusion Module 2. Creative Writing Course - Short Stories Introduction Foreword Part One: Mindset Part Two: The Basics Part Three: Construction Time Introduction to Scrivener Part Four: Writing Your Story Part Five: Submitting Your Work 6 Lectures Creative Writing Course - Fiction Creative Writing Course - Horror Creative Writing Course - Novel Creative Writing Course - Thriller Diploma in Drama and Comedy Writing Course 10: Complete English Language Course Possession Spelling Zero conditional First conditional Demonstrative Pronoun and Adjective Contractions Exploring Adjectives Age Making offers and suggestions Making a request Want Expressing Time Like Phrasal Verbs Say and tell Adverbs of quantity Prepositions of place Prepositions of movement Verbs of the senses Have got Compound nouns Comparative and superlative adjectives Comparisons of equality Kinds of Adverbs So or such Question tags Course 11: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Blogging bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. The Blogging Training Bundle will be very beneficial and helpful, especially to the following careers: Blogger Blog Marketing and Promotions Specialist Marketing Manager Sales Manager Sales and Promotions Specialist. Requirements Our Blogging is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path This Bundle will be very beneficial and helpful, especially to the following careers: Blogger Blog Marketing and Promotions Specialist Marketing Manager Sales Manager Sales and Promotions Specialist. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Blogging) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***24 Hour Limited Time Flash Sale*** Event & Wedding Planner & Portrait Photography Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unveil the dynamic world of event planning, wedding coordination, and portrait photography with our exceptional course bundle: "Event & Wedding Planner & Portrait Photography". This comprehensive package boasts three Quality Licence Scheme (QLS) endorsed courses in Event Planning, Wedding Planning, and Portrait Photography. These coveted courses come complete with hardcopy certificates, offering tangible proof of your new theoretical knowledge. The package doesn't end there! It also includes five CPD Quality Service (QS) accredited courses in Event Management, Wedding Photography, Budget & Forecast Creation, Catering Management, and a Level 5 Certificate in Cleaning. Each course meticulously builds upon your skillset, helping you master the art and science of event planning and management, wedding planning, photography, financial management, and maintaining pristine spaces. Our courses are tailored to provide a rich theoretical understanding, thus preparing you for a rewarding career in these fields. Enroll now and delve deep into these fascinating fields, refining your skills and evolving into an accomplished planner and photographer. Transform your passion into your profession with our "Event & Wedding Planner & Portrait Photography" course bundle. Key Features of the Event & Wedding Planner & Portrait Photography Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Event & Wedding Planner & Portrait Photography bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Event Planning QLS Course 02: Wedding Planner QLS Course 03: Portrait Photography 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Event Management and Planning Course Course 02: Wedding Photography Course 03: Making Budget & Forecast Course 04: Catering Management Course 05: Level 5 Certificate in Cleaning In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Event & Wedding Planner & Portrait Photography courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the fundamentals and nuances of event planning and wedding planning. Develop a deep understanding of portrait and wedding photography. Learn how to create budgets and forecasts for events. Master catering management for various types of events. Understand the standards and techniques for professional cleaning. Gain theoretical knowledge necessary to manage events, plan weddings, and conduct professional photography. Enhance career opportunities in the event planning, wedding planning, and photography industry. Our "Event & Wedding Planner & Portrait Photography" bundle is a comprehensive assembly of courses designed to imbibe theoretical knowledge about event planning, wedding coordination, and portrait photography. The bundle also touches upon essential associated areas, including budgeting, catering management, and professional cleaning. From planning spectacular events to capturing precious moments through the lens, the course modules delve deep into each aspect, providing a theoretical framework that can guide your career path. These courses help you understand the dynamics of the event and wedding industry, the art of photography, financial planning, food and beverage management, and maintaining cleanliness standards. The bundle equips you with an array of skills, opening the doors to a myriad of opportunities in these fields. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in theoretical knowledge about event planning, wedding planning, and photography. Aspiring event managers and wedding planners looking to expand their skillset. Amateur photographers looking to deepen their understanding of portrait and wedding photography. People seeking to learn about event budgeting, catering management, and professional cleaning standards. Career path Event Planner - Average salary in the UK: £22,000 - £25,000 per annum Wedding Planner - Average salary in the UK: £20,000 - £25,000 per annum Portrait Photographer - Average salary in the UK: £21,000 - £24,000 per annum Wedding Photographer - Average salary in the UK: £24,000 - £28,000 per annum Catering Manager - Average salary in the UK: £23,000 - £27,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Project Management, Agile Scrum and Team Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Project Management, Agile Scrum and Team Management courses. We have carefully selected and combined these courses so that you can thrive in Project Management, Agile Scrum and Team Management. Our Project Management, Agile Scrum and Team Management bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. This bundle is your gateway to Project Management excellence, offering a multifaceted approach to prepare you for the demands of the job market. Enroll now and embark on a transformative journey, where Project Management is not just a course but a foundation for career elevation! Key Features of the Project Management, Agile Scrum and Team Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Project Management, Agile Scrum and Team Management bundle plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Project Management QLS Course 02: Agile Scrum Master QLS Course 03: Team Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses. Course 01: Quality Management and Strategic Training - ISO 9001 Course 02: Strategic Management Course 03: Financial Modelling for Decision Making and Business Plan Course 04: Line Management Course 05: Diploma in Leadership In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Project Management, Agile Scrum and Team Management courses are accessible online. Learning Outcomes of the Project Management, Agile Scrum and Team Management Bundle: Efficient collaboration through mastering Project Management, Agile Scrum and Team Management Develop advanced proficiency in Project Management, Agile Scrum and Team Management methodologies and strategies Execute projects adaptively using Agile Scrum in Project Management Acquire in-depth knowledge of the latest trends and advancements in Project Management, Agile Scrum and Team Management Optimize Project Management outcomes through strategic integration Why Choose this Project Management, Agile Scrum, and Team Management Course: Attain QLS-endorsed certifications, emphasizing Project Management, Agile Scrum, and Team Management. Stay abreast with 5 CPD QS accredited courses, aligning with Project Management standards. Cultivate expertise in Project Management, including Quality Management, Strategic Management, and Financial Modelling. Achieve a Diploma in Leadership, honing skills for effective project management. Access complimentary courses on CV writing, job search, and communication, crucial for Project Management. Navigate challenges effectively with a Professional Diploma in Stress Management, beneficial in Project Management scenarios. Bolster self-esteem and confidence, vital attributes in successful Project Management leadership. Master seamless team collaboration through enhanced communication skills in Project Management. Get enrolled right now to acquire exclusive knowledge on Project Management, Agile Scrum and Team Management! Embark on the path to a brighter future! The Project Management, Agile Scrum and Team Management bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in this field. This course has a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses. We are proud to offer free hardcopy certificates for each course within the bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals interested in Project Management, Agile Scrum, and Team Management Managers and team leaders looking to enhance their leadership skills and manage teams effectively Individuals interested in acquiring practical skills and knowledge to manage projects and teams successfully Requirements You will not need any prior background or expertise to enroll in this Project Management, Agile Scrum, and Team Management course. Career path Enrolling in this Project Management, Agile Scrum, and Team Management course empowers you to initiate or advance your career in related sectors, including: Project Manager: £25,000 - £80,000 Agile Scrum Master: £30,000 - £90,000 Team Leader: £20,000 - £60,000 Quality Manager: £30,000 - £70,000 Strategic Manager: £40,000 - £100,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Accountancy, Tax Accounting & Xero Accounting and Bookkeeping Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to an unparalleled learning experience with our comprehensive 'Accountancy, Tax Accounting & Xero Accounting and Bookkeeping' bundle. This is an exceptional blend of eight theoretical courses tailored for those who aspire to unlock the secrets of the accounting world. Your journey through the labyrinth of numbers begins here! Unearth the treasures of three QLS endorsed courses in Tax Accounting, Xero Accounting and Bookkeeping Online, and a Diploma in Accountancy. Deepen your understanding of these pivotal areas and get a hardcopy certificate upon completion, attesting to your knowledge and dedication. Supplementing these are five CPD QS accredited courses, including an Introduction to Accounting, Managerial Accounting Masterclass, and a complete course on Microsoft Excel 2019. Further specialise with the Theory of Constraints, Throughput Accounting, and Lean Accounting courses. Immerse yourself in the 'Accountancy, Tax Accounting & Xero Accounting and Bookkeeping' bundle. A fulfilling journey of theoretical exploration awaits you! Key Features of the Accountancy, Tax Accounting & Xero Accounting and Bookkeeping Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Accountancy, Tax Accounting & Xero Accounting and Bookkeeping bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Tax Accounting QLS Course 02: Xero Accounting and Bookkeeping Online QLS Course 03: Diploma in Accountancy 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Introduction to Accounting Course 02: Xero Accounting and Bookkeeping Online Course 03: Managerial Accounting Masterclass Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Microsoft Excel Complete Course 2019 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Accountancy, Tax Accounting & Xero Accounting and Bookkeeping courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Accountancy, Tax Accounting & Xero Accounting and Bookkeeping Bundle: By the end of this Accountancy, Tax Accounting & Xero Accounting and Bookkeeping bundle course, learners will be able to: Gain a strong foundational knowledge of accountancy and tax accounting. Understand the nuances of Xero Accounting and Bookkeeping. Enhance your knowledge of managerial accounting practices. Learn the Theory of Constraints, Throughput Accounting and Lean Accounting. Develop skills in using Microsoft Excel for accounting purposes. Obtain a comprehensive introduction to the accounting industry. Be equipped to take on various roles within the accounting sector. The 'Accountancy, Tax Accounting & Xero Accounting and Bookkeeping' bundle brings together eight distinct courses, each designed to provide theoretical insights into different facets of the accounting industry. Each course in this bundle dives into the theoretical aspects of important topics, from Tax Accounting to Managerial Accounting and Xero Bookkeeping. Whether it's comprehending the Theory of Constraints or mastering Microsoft Excel, the courses in this bundle promise a well-rounded understanding of the essentials. Not only do they boost your knowledge, but they also open new avenues of opportunity in your professional journey. Delve into the theoretical complexities of accountancy and let your understanding guide your career. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Accountancy, Tax Accounting & Xero Accounting and Bookkeeping bundle course is ideal for: Aspiring individuals intending to start a career in accountancy or finance. Existing professionals seeking to expand their theoretical knowledge. Students studying accounting or related disciplines. Individuals interested in understanding the theoretical aspects of accounting. Career path Tax Accountant: Approximate Salary -£30,000 to £50,000 per annum Xero Bookkeeper: Approximate Salary -£25,000 to £35,000 per annum Accountant: Approximate Salary -£30,000 to £60,000 per annum Managerial Accountant: Approximate Salary -£40,000 to £60,000 per annum Financial Analyst: Approximate Salary -£30,000 to £55,000 per annum Excel Data Analyst: Approximate Salary -£25,000 to £45,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Team Management, Leadership & Change Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of effective leadership and organizational excellence with our "Team Management, Leadership & Change Management" course bundle. This meticulously curated collection of 8 courses equips you with the tools you need to excel in today's dynamic professional environment. Our 3 QLS-endorsed courses delve deep into Team Management, Inspirational Leadership Skills, and Change Management. Master the art of inspiring a team, navigate change with skill and agility, and experience the triumph of successful project outcomes. Moreover, these courses come with a hardcopy certificate, a symbol of your dedication to personal growth and professional advancement. But that's not all! To further strengthen your management acumen, this bundle also includes 5 CPD QS accredited courses. Gain a solid understanding of Motivation Skills, Project Management, Operations Management, Office Management, and Risk Management at a Level 7. Whether you're an ambitious professional seeking career progression or an entrepreneur striving for business success, this Team Management, Leadership & Change Management bundle is your secret weapon. Let's embark on this intellectual journey to unlock your full potential in the realms of Team Management, Leadership, and Change Management! Key Features of the Team Management, Leadership & Change Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Team Management, Leadership & Change Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Team Management QLS Course 02: Inspirational Leadership Skills: Practical Motivational Leadership QLS Course 03: Change Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivation Skills Course 02: Project Management Course 03: Operations Management Course 04: Office Management Course 05: Risk Management Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Team Management, Leadership & Change Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Team Management, Leadership & Change Management Bundle: Upon completion of this Team Management, Leadership & Change Management bundle, learners will be able to: Acquire the skills and knowledge required to manage teams effectively. Develop strong and inspiring leadership skills. Understand and apply Change Management principles. Master the art of motivating team members for higher productivity. Learn the fundamentals of Project and Operations Management. Develop the expertise needed to manage office operations efficiently. Gain a comprehensive understanding of Risk Management at a Level 7. The "Team Management, Leadership & Change Management" course bundle is an assortment of courses meticulously designed to build your managerial prowess. It begins by grounding you in the fundamentals of Team Management, Inspirational Leadership Skills, and Change Management. These areas cover the core competencies required for effective leadership, preparing you to handle the dynamic challenges of the modern workplace. The second half of the Team Management, Leadership & Change Management bundle features comprehensive courses in Motivation Skills, Project Management, Operations Management, Office Management, and Risk Management. These courses foster an environment of continual learning and improvement, equipping you with a well-rounded skill set. With the knowledge and competencies developed, you'll be equipped to create a positive impact on organizational performance, productivity, and workplace culture. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Management, Leadership & Change Management bundle is ideal for: Professionals aspiring to take up leadership roles within their organization. Entrepreneurs aiming to improve their management skills for business success. Individuals interested in learning about change management. Managers seeking to improve team performance and productivity. Career path Team Manager, median salary £31,000 per annum. Change Management Consultant, median salary £47,000 per annum. Operations Manager, median salary £34,000 per annum. Project Manager, median salary £39,000 per annum. Risk Manager, Level 7, median salary £60,000 per annum. Office Manager, median salary £28,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Organizing Content Using Tables and Charts Work with Tables - Introduction 00:01:00 Sort Table Data 00:04:00 Control Cell Layout 00:05:00 Perform Calculations in a Table 00:06:00 Add an Excel Table to a Word Document 00:05:00 Work with Charts - Introduction 00:01:00 Create a Chart 00:06:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles - Introduction 00:01:00 Create and Modify Text Styles 00:07:00 Create Custom Lists or Table Styles - Introduction 00:01:00 Create Custom Lists or Table Styles 00:04:00 Apply Document Themes - Introduction 00:01:00 Apply Document Themes 00:03:00 Inserting Content Using Quick Parts Automate Adding Text with Building Blocks - Introduction 00:01:00 Insert Building Blocks 00:06:00 Create and Modify Building Blocks 00:06:00 Inserts Fields Using Quick Parts - Introduction 00:01:00 Insert Fields Using Quick Parts 00:05:00 Using Templates to Automate Document Formatting Using Templates to Automate Document Formatting - Introduction 00:01:00 Create a Document Using a Template 00:04:00 Create a Template 00:04:00 Modify a Template 00:03:00 Manage Templates with the Template Organizer 00:03:00 Controlling the Flow of a Document Control the Flow of a Document - Introduction 00:01:00 Control Paragraph Flow 00:03:00 Insert Section Breaks 00:04:00 Insert Columns 00:03:00 Link Text Boxes to Control Text Flow 00:05:00 Simplifying and Managing Long Documents Simplify and Manage Long Documents - Introduction 00:01:00 Insert Blank and Cover Pages 00:03:00 Insert an Index 00:05:00 Insert a Table of Contents 00:04:00 Insert a Table of Figures 00:03:00 Work with Table of Authorities 00:04:00 Manage Outlines - Introductions 00:01:00 Manage Outlines 00:07:00 Create a Master Document - Introduction 00:01:00 Working with Master Documents 00:05:00 Using Mail Merge to Create Letters, Envelopes and Label Mail Merge - Introduction 00:01:00 Prepare for a Mail Merge 00:05:00 Perform a Mail Merge 00:07:00 Bonus Lecture 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

This course will take you through the fundamental concepts of machine learning (ML) and artificial intelligence (AI). By the end of this course, you will be ready to dive into the advanced concepts of ML.

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