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24 Hour Flash Deal **25-in-1 Pixels and Passion: Mastering Digital Design Techniques Mega Bundle** Pixels and Passion: Mastering Digital Design Techniques Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Pixels and Passion: Mastering Digital Design Techniques package online with Studyhub through our online learning platform. The Pixels and Passion: Mastering Digital Design Techniques bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Pixels and Passion: Mastering Digital Design Techniques course provides complete 360-degree training on Pixels and Passion: Mastering Digital Design Techniques. You'll get not one, not two, not three, but twenty-five Pixels and Passion: Mastering Digital Design Techniques courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Pixels and Passion: Mastering Digital Design Techniques courses are yours for as long as you want them once you enrol in this course This Pixels and Passion: Mastering Digital Design Techniques Bundle consists the following career oriented courses: Course 01: Digital Art - Sketching In Photoshop Course 02: Digital Painting Course Course 03: Advanced Diploma in User Experience UI/UX Design Course 04: Blender 3D - Create a Cartoon Character Course 05: Diploma in Adobe Illustrator Course 06: Animation Designer (Drawings, Timing, Overlapping, Coloring) Course 07: Adobe After Effects CC: Learn To Create Gradient Animations Course 08: Animated Lettering in Procreate Course 09: Web Design with Adobe XD Course 10: Digital Marketing for Beginners to Advanced Course 11: Graphic Designing From Basics to Intermediate Course 12: Digital Journalism Course 13: Video Editing- DaVinci Resolve Course 14: Basic Audio Editing Training With Audacity Course 15: Adobe After Effects CC: Learn To Create Comic Book Animation Course 16: Fashion Photography: Capturing Style and Elegance Course 17: Drone Photography: Aerial Imaging and Cinematography Course 18: Basic Video Animation Training With Vyond Course 19: Digital Media & Interaction Design Diploma Course 20: Photoshop Training for Beginners Course 21: Adobe Lightroom CC Course 22: Creating 360º Photos with Photoshop Course 23: Youtube and Instagram Video Production Course 24: Professional After Effect for Photography Course 25: Adobe Premiere - Adobe Premiere Pro CC Diploma The Pixels and Passion: Mastering Digital Design Techniques course has been prepared by focusing largely on Pixels and Passion: Mastering Digital Design Techniques career readiness. It has been designed by our Pixels and Passion: Mastering Digital Design Techniques specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Pixels and Passion: Mastering Digital Design Techniques Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Pixels and Passion: Mastering Digital Design Techniques bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Pixels and Passion: Mastering Digital Design Techniques Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Pixels and Passion: Mastering Digital Design Techniques Elementary modules, allowing our students to grasp each lesson quickly. The Pixels and Passion: Mastering Digital Design Techniques course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Pixels and Passion: Mastering Digital Design Techniques bundle, you really hit the jackpot. Here's what you get: Step by step Pixels and Passion: Mastering Digital Design Techniques lessons One to one assistance from Pixels and Passion: Mastering Digital Design Techniquesprofessionals if you need it Innovative exams to test your knowledge after the Pixels and Passion: Mastering Digital Design Techniquescourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Pixels and Passion: Mastering Digital Design Techniques courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Pixels and Passion: Mastering Digital Design Techniques certificate and transcript on the next working day Easily learn the Pixels and Passion: Mastering Digital Design Techniques skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Pixels and Passion: Mastering Digital Design Techniques training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Pixels and Passion: Mastering Digital Design Techniques Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Pixels and Passion: Mastering Digital Design Techniques course, all you need is - A smart device A secure internet connection And a keen interest in Pixels and Passion: Mastering Digital Design Techniques Career path You will be able to kickstart your Pixels and Passion: Mastering Digital Design Techniques career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Pixels and Passion: Mastering Digital Design Techniques career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

The Lidocaine Infusion course is designed for aesthetic practitioners who would like the option to administer extra pain relief for their clients during treatments. Additional course details Course Prerequisites Be a medical professional registered to a medical body (NMC, GMC, GDC, GPhC, etc.) Have Level 3 NVQ in Beauty Therapy Previous Dermal Filler or Botox training Have six months of experience in SPMU, Microblading, and Microneedling) and six months of Anatomy & Physiology Level 3 Have 12 months of experience in advanced beauty treatments (e.g. SPMU, Microblading, Microneedling) Course Contents The Lidocaine Infusion course consists of the following theoretical and practical components. Structure of Lidocaine Suitability for Lidocaine Nerves Side effects Consent forms Aftercare Managing expectations Client consultation Hygiene, sharps disposal and legal aspects This course was designed for learners to refresh their subject knowledge and practical skill; with prior injection experience, we suggest you attend our onsite training course for learners without previous training. Course Features CPD Accredited CourseVetted accredited trainingFully Online TrainingTrain your way on any deviceFull DemonstrationComplete end to end treatment demonstrationImmediate CertificationDelivered immediately after completion Frequently Asked Questions How long do I have to complete the training course? Once you have logged in and started your training course you will have 3 months to complete your training. Can I train straight away after making payment? Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course. Can I get insurance once I have completed this training? Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status. We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. Is this course accredited? Yes. This training course is accredited by the CPD group.

24 Hour Flash Deal **25-in-1 Sales Management Advanced Diploma Mega Bundle** Sales Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Management Advanced Diploma package online with Studyhub through our online learning platform. The Sales Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Management Advanced Diploma course provides complete 360-degree training on Sales Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Sales Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Management courses are yours for as long as you want them once you enrol in this course This Sales Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales and Marketing Course 03: Advanced Sales and Selling Management Techniques Course 04: Sales and Marketing: Email Marketing Course 05: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 06: B2B Business Development: Strategies for Sustainable Growth Course 07: Learn to Create A Selling Strategy that Drives Sales Course 08: NLP For Sales, Persuasion & Influence Course 09: Increase Your Sales Through a Profitable Pricing Strategy Course 10: Product Management for Maximum Sales: Boosting Business Success Course 11: Sales Analysis in Excel Course 12: Residential Property Sales Course 13: Basic Training for Real Estate Agents Course 14: Retail Management Course 15: Retail Associate Certificate Course 16: Telemarketing Course 17: Diploma in Sales and Strategic Marketing Certificate Course 18: ETSY Marketing and Business Course 19: Affiliate Marketing Course 20: Content Writing & Copywriting For SEO and Sales Course 21: Marketing Strategies for Business Course 22: Learn to Drive Traffic into Sales through Digital Marketing Course 23: Step-by-Step Guide to Defining and Sizing Your Market Course 24: Corporate Relationship Goals for Success Course 25: Get a Job in Sales: Your Fast Track to Career Success In this exclusive Sales Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Management Advanced Diploma lessons One to one assistance from Sales Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Sales Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Management Advanced Diploma certificate and transcript on the next working day Easily learn the Sales Management Advanced Diploma skills and knowledge you want from the comfort of your home The Sales Management Advanced Diploma course has been prepared by focusing largely on Sales Management Advanced Diploma career readiness. It has been designed by our Sales Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Management bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Sales Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Management Advanced Diploma Career path You will be able to kickstart your Sales Management Advanced Diploma career because this course includes various courses as a bonus. This Sales Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview This comprehensive course on Email Writing Training will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Email Writing Training comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Email Writing Training. It is available to all students, of all academic backgrounds. Requirements Our Email Writing Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 6 lectures • 04:29:00 total length •Module 01 - E-Mail Communications: 00:40:00 •Module 2: Fundamentals of Writing Effective E-mails: 00:55:00 •Module 3 - Manage Your E-mail: 00:42:00 •Module 4 - Writing Styles and Tone: 00:44:00 •Module 5: Additional Tips for Writing Effective E-Mail: 00:44:00 •Module 6 - Exercise Caution: 00:44:00

Register on the Time Management & Productivity Training in Real Estate today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Time Management & Productivity Training in Real Estate course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Time Management & Productivity Training in Real Estate course Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Time Management & Productivity Training in Real Estate course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Meet Your Instructor 00:02:00 Why Shawn as Your Instructor? - Personal Success Story 00:04:00 Roadmap to Do More Deals in Less Time 00:01:00 Time Management Trough Tempo Methodology What is Tempo Methodology? 00:02:00 The First Step to BOOSTING Productivity 00:08:00 Personal Strategy Assessment Time! 00:08:00 How to Make the Necessary Changes 00:05:00 Developing a SUCCESSFUL Game-plan 00:05:00 It's Go Time 00:02:00 The Tempo Methodology Machine 00:03:00 Productivity Killers - How to MINIMIZE Avoiding Your Email Inbox Nightmare 00:06:00 SILENT but DEADLY Productivity Killers 00:06:00 What are Electives? How Do We Stop Them 00:04:00 Mind Blowing Social Media Trends 00:04:00 Productivity Boosters - How to MAXIMIZE Step 1 is Always NUKE IT 00:04:00 Mastering the Art of Goal Setting 00:07:00 Prioritize - Prioritize - PRIORITIZE 00:05:00 Mini Strategies for Success! 00:04:00 Return on Time Invested (ROTI) 00:04:00 Exponentially AMPLIFY Your Time How to Manage 1,000 Clients w/ 1 Click 00:08:00 Simple Tip for Staying Focused 00:06:00 How to Wake Up Every Day Ready to Succeed 00:07:00 Simple Technique to Sleep FASTER & Feel BETTER 00:05:00 How to Increase Efficiency by 300% 00:08:00 Conclusion My Thanks to You 00:03:00 Bonus What's Next? (BONUS) 00:02:00 Assignment Assignment - Time Management & Productivity Training In Real Estate 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Training and Development Coordinator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Training and Development Coordinator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Training and Development Coordinator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Training and Development Coordinator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: The Roles of a Learning Support Assistant (LSA) The Roles of a Learning Support Assistant (LSA) 00:26:00 Module 02: Working with Children in a School Working with Children in a School 00:18:00 Module 03: Assessing Students Assessing Students 00:12:00 Module 04: Skills of a Learning Support Assistant Skills of a Learning Support Assistant 00:23:00 Module 05: Providing for All Children Providing for All Children 00:28:00 Module 06: Safeguarding and Wellbeing of Children and Young People Safeguarding and Wellbeing of Children and Young People 00:22:00 Module 07: Dealing with Emergencies Dealing with Emergencies 00:21:00 Module 08: Special Educational Needs (SEN) Special Educational Needs (SEN) 00:38:00 Module 09: Behavioural Views of Learning Behavioural Views of Learning 00:21:00 Module 10: Cognitive Development Cognitive Development 00:29:00 Module 11: Social, Moral and Emotional Development Social, Moral and Emotional Development 00:24:00 Module 12: Professional Development Professional Development 00:24:00 Module 13: Time and Stress Management Time and Stress Management 00:21:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview   With the ever-increasing demand for Business Plans in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Business Plans may be.   Learning about Business Plans or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Business Plans. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Business Plans is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Business Planning course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Business Planning course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Business Planning course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Business Plans, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Business Plans, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Business Plans, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Business Planning course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Executive summary Executive summary 00:00 Module 2 - Company Overview Company Overview 00:00 Module 3 - Market Overview Market Overview 00:00 Module 4 - Market Size Market Size 00:00 Module 5 - Target Customers Target Customers 00:00 Module 6 - Customer Needs Customer Needs 00:00 Module 7 - Direct Competitors Direct Competitors 00:00 Module 8 - Indirect Competitors Indirect Competitors 00:00 Module 9 - Competitive Advantage Competitive Advantage 00:00 Module 10 - Description of Product or Services Offered Description of Product or Services Offered 00:00 Module 11 - Pricing of Products & Services Pricing of Products & Services 00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00