10301 Courses in Cardiff delivered On Demand

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Little Learners Educational bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Little Learners Educational related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Little Learners Educational bundle will help you build a solid foundation to become a proficient worker in the sector. This Little Learners Educational Bundle consists of the following 25CPD Accredited Premium courses - Course 1: Education Management Course 2: Teaching Fundamentals: Make Concepts Easy to Understand Course 3: Teach to Engage Students Course 4: Educational Psychology and Development Course 5: Teaching English Online Course 6: 200 Common English Idioms and Phrases Course 7: Level-3 English Grammar Course Course 8: Teaching English as Foreign Language (TEFL) Certificate Course 9: Level-3 English Grammar Course Course 10: Essay Writing in English Course 11: Pre-Algebra Course Course 12: Advanced Mathematics Course 13: Functional Skills Level 2 - Maths and English Course 14: High School Math Course 15: Math Tricks & Shortcuts Course 16: Teach to Engage Students Course 17: The Complete Guide To Getting A Teaching Job Course 18: Lesson Planning for Teaching Course 19: Pedagogy Course 20: Teaching Anybody Anything Course 21: Early Years Primary Teaching Course 22: Teaching & Homeschooling Course 23: Remote Teaching Online Course 24: Adult Education Mastery Training Course 25: Child Psychology Diploma 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Little Learners Educational bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Little Learners Educational Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Little Learners Educational bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Little Learners Educational Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

"Unleash the Potential of Your Canine Companion with Our Dog Training Online Course! Are you tired of dealing with a disobedient dog? Want to learn how to communicate effectively with your furry friend and build a stronger bond? Our Dog Training Online Course is here to help. In this comprehensive Dog Training course, you'll learn everything you need to know to train and raise a well-behaved, happy dog. From understanding aggression and stealing food at feeding time to addressing separation anxiety and decoding dog language. This Dog Training course is perfect for anyone looking to train their dog, whether you're a first-time dog owner or a seasoned trainer. With a strong focus on positive reinforcement and building a strong bond with your dog, you'll be able to see results in no time. Additionally, this Dog Training course will help you pursue a career path in dog training and pet behaviour. Along with this Dog Training programme, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dog Training Bundle Consists of the following Premium courses: Course 01: Dog Training Complete Diploma Course 02: Training for Puppies Course 03: Dog Leash Training Course 04: Dog Training - Stop Dog Barking Course 05: Canine Communication Course 06: Wildlife Rescue and Rehabilitation Course Course 07: Dog Raw Diet Training - Level 2 Course 08: Dog Training - Natural Remedies for Health & Dog Training Course 09: Pet Sitting and Dog Walking Training Diploma Course 10: Dog Agility Course 11: Pet First Aid Key features of this Dog Training course: This Dog Training bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Dog Training is entirely online 24/7 Learner support Enrol Today!! The Dog Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Dog Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Dog Training from any place in your own time without travelling for classes. **Course Curriculum of Dog Training Complete Diploma Course 01: Dog Training Complete Diploma Module 1: Introduction Module 2: Feeding Time - Aggression and Stealing Food Module 3: The Right Way to Greet a Dog Module 4: Separation Anxiety Module 5: Dog Language - What They're Really Saying! Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 7: The Answers To 10 Common Puppy Training Questions Module 8: That You'll Likely To Be Asked Consultation How will I get my Dog Training Certificate? After successfully completing the Dog Training course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dog Training bundle. Requirements Our Dog Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This Dog Training course is perfect for dog owners and lovers who want to live peacefully with their obedient and well-behaved dogs. The course can also help in pet care careers such as: Dog Training professionals Pet Care Specialist Pet Groomer Pet Store Owner Veterinarian. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Dog Training Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

If you think you may be interested in a career in Child Care, this Level 1 Certificate in Skills for Working in Child Care Industries will provide you an introduction to the expectations of the sector. This Level 1 Certificate in Skills for Working in Child Care Industries course will help learners to develop their skills and knowledge in order to start or advance their careers in a range of childcare industries. This course covers various aspects of childcare, such as child development, childcare, working in child care principles, and supporting a child's learning. Learners will also be able to develop the essential communication skills required to succeed in the industry. Learning Outcomes After completing this Level 1 Certificate in Skills for Working in Child Care Industries course, learner will be able to: Understand caring for a baby Understand caring for a child Gain a thorough understanding of child development (0-3 Years) Know how to develop language and communication skills in children Know how to build & manage workplace relationship Understand bullying & harassment in the workplace Why Choose Level 1 Certificate in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Level 1 Certificate in Skills for Working in Child Care Industries Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Caring for a Baby The Needs of A Baby The Need For Developmental And Health Checks The Need For Immunisation Module 2: Caring for a Child Childhood Behaviour Problems The Importance of Play in Child Development The Nature of Children's Social And Emotional Development The Importance of Safety And Hygiene in Childcare Children's Physical Development Up to 11 Years The Nutritional Needs of Children Module 3: Child Development (0-3 Years) The Development of Children From 0-to 3 Years Different Kinds of Childcare Provisions Which Assist Child Development The Need of a Safe Environment Module 4: Developing Language and Communication Skills in Children How Children Develop Language And Communication Skills The Links Between Language And Communication Skills The Role of Adults In Promoting Language Skills Module 5: Building & Managing Workplace Relationship Know about acceptable boundaries to behaviour in the workplace Know how to recognise and respond to different behaviours Know how to give and respond to constructive criticism Know how Conflict Can Be Dealt with Constructively In The Workplace Module 6: Bullying & Harassment In The Workplace Know what is meant by bullying and harassment in the workplace Know how to use appropriate strategies to help deal with the situations of bullying and harassment Know policies and procedures that are in place to deal with bullying and harassment Assessment Method After completing each module of the Level 1 Certificate in Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for anyone who wants to learn the skills for working in Child Care industries or help young children develop in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this Level 1 Certificate in Skills for Working in Child Care Industries course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 1 Certificate in Skills for Working in Child Care Industries course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Level 1 Certificate in Skills for Working in Child Care Industries course, you may be able to pursue a number of career opportunities in the childcare industry. Such as- Nursery Childcare and Education Early Years Education And much more. Certificates Certificate of completion Digital certificate - Included

The Powerful Link Between Mindfulness and Physical Presence Mindfulness is characterized by nonjudgemental awareness of oneself in relation to the environment; it involves openness, curiosity and general acceptance toward other people. Mindful leaders manage their negative thoughts and feelings, rather than react to them - which means they are able to consciously choose the best response to a given situation. They are more purposeful in how they approach different situations, and they are also able to be more flexible in how they respond. The more consistently leaders bring a mindful presence to their day to day activities, the greater the trust they inspire, the greater their influence becomes, the better their decisions are and the more effectively they lead. Mindfulness has been proven to be hugely beneficial to positive experiences, well-being and influence. When we are mindful, this affects self-confidence, body language and presence in a positive way. Strategies for improving mindfulness and state management Specific pitfalls to avoid in body language 5 tips for improved presence and impact at work 5 tips for vocal impact

The Powerful Link Between Mindfulness and Physical Presence Mindfulness is characterized by nonjudgemental awareness of oneself in relation to the environment; it involves openness, curiosity and general acceptance toward other people. Mindful leaders manage their negative thoughts and feelings, rather than react to them - which means they are able to consciously choose the best response to a given situation. They are more purposeful in how they approach different situations, and they are also able to be more flexible in how they respond. The more consistently leaders bring a mindful presence to their day to day activities, the greater the trust they inspire, the greater their influence becomes, the better their decisions are and the more effectively they lead. Mindfulness has been proven to be hugely beneficial to positive experiences, well-being and influence. When we are mindful, this affects self-confidence, body language and presence in a positive way. Strategies for improving mindfulness and state management Specific pitfalls to avoid in body language 5 tips for improved presence and impact at work 5 tips for vocal impact

Our comprehensive Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Course will enlighten and educate people as regards the problems that are faced by individuals with Dyslexia. The obstacles that challenge Dyslexic sufferers are many and varied, but you can learn how to support their endeavours correctly. This expertly written guide will allow you to identify the symptoms of Dyslexia and provide practical support, whatever their age may be. You will be presented with an in-depth explanation of the origins of Dyslexia, alongside the learning difficulties it presents. This will lead to the methodologies of dealing with Dyslexia, the cognitive approaches that will help, and the UK laws that protect those with the condition. Each carefully designed online module will cover a different aspect of Dyslexia and the recommended actions that will support sufferers. The Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Course provides reliable recommendations from professionals and will exponentially increase your perception of this learning difficulty. Inventive study methods and interactive exercises will help you gain and retain this information. By enrolling in this course, you will be able to give extra help to those that need that little additional support to read and write. The title Speech and Language Therapist is protected by the Health and Care Professions Council (HCPC) and completion of this course neither entitles you to use the title Speech and Language Therapist, nor call your services Speech and Language Therapy. Why choose this course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at those who work in the UK Welfare and Education systems. It is suitable for anyone that will encounter Dyslexia in their personal or professional lives. Career Path The training offered by the Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Course will benefit Healthcare or Educational professionals that will teach or provide therapy for those with Dyslexia. This may be most appropriate for careers and roles such as:  Dyslexia Assessor Speech and Language Therapists SEN/SENCO Teachers SEN Teaching Assistant Family Support Workers Specialist Tutors Course Content Module 1: Introduction to Dyslexia Introduction to Dyslexia 00:18:00 Module 2: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:18:00 Module 3: Dyslexia in the School Dyslexia at School 00:21:00 Module 4: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:15:00 Module 5: The Legal Rights of Dyslexics The Legal Rights of Dyslexics 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Protecting children is one of the most vital responsibilities in any caregiving or educational role. The Safeguarding Children - CPDQS Accredited Bundle Course offers a thorough exploration of child protection, health, and development through a rich selection of specialised modules. This course is designed to deepen your understanding of key safeguarding principles, child psychology, health, safety, and support techniques, all delivered in an accessible online format. Whether you are a childcare professional, nanny, or simply passionate about child welfare, this bundle provides a strong foundation to confidently recognise and respond to safeguarding concerns. With topics ranging from internet safety and child neglect awareness to paediatric first aid and cognitive behavioural therapy, the course equips learners with the knowledge needed to create safer environments for children. Alongside this, modules on child language disorders, mental health, and developmental conditions like autism and ADHD enhance awareness and sensitivity to diverse needs. All courses are structured to allow flexible learning at your own pace, enabling you to gain valuable insights without the need for in-person attendance. This bundle represents a practical step towards advancing your understanding of safeguarding in today’s digital and social landscapes. Key Features of Safeguarding children Bundle CPD Accredited Safeguarding children Course Instant PDF certificate Fully online, interactive Safeguarding childrencourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Safeguarding children Bundle course to excel! To become successful in your profession, you must have a specific set of Safeguarding children skills to succeed in today's competitive world. In this in-depth Safeguarding childrentraining course, you will develop the most in-demand Safeguarding children skills to kickstart your career, as well as upgrade your existing knowledge & skills. Safeguarding children Curriculum Course 01: Safeguarding and Child Protection Training Course 02: Child Care Diploma Level 3 Course 03: Nanny / Governess Course 04: Child Psychology and Mental Health Development Course 05: Childcare and Homeschooling Course 06: Child Health and Safety Course 07: Creating Children's Room Course 08: Safeguarding Children: Internet Safety Course 09: Child Neglect Awareness & Protection Course 10: Child Playwork Course 11: Child Language Disorder (CLD) Course 12: Child Counselling Course 13: How to Save Children from Abuse Course 14: Child Psychology & Development Course 15: Speech Therapy for Children Course 16: Cognitive Behavioural Therapy (CBT) Course 17: Understanding Autism Level 3 Course 18: EYFS Teaching Assistant Course 19: ADHD Awareness Course 20: Paediatric First Aid Level 3 Accreditation This Safeguarding children bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Safeguarding children course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Safeguarding children basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Safeguarding children Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

***24 Hour Limited Time Flash Sale*** Journalism, Report Writing & Creative Writing Endorsed Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Elevate your writing prowess with our Journalism, Report Writing & Creative Writing Endorsed Training! Our 8-course bundle has been meticulously curated to kindle your passion for writing and help you master the art of effective storytelling, reporting, and content creation. Our offering includes three Quality License Scheme (QLS) endorsed courses in Creative Writing, Report Writing, and Journalism. A key highlight is the hardcopy certificate you receive upon completion, serving as a testament to your enhanced skills and dedication. You'll also get the opportunity to dive into five Continued Professional Development (CPD) Quality Standard (QS) accredited courses, meticulously designed to enhance your proficiency in various facets of writing. Explore engaging topics like novel writing and short stories creation, while sharpening your skills in content management, essay writing in English, and mastering English spelling, punctuation, and grammar. This comprehensive Journalism, Report Writing & Creative Writing bundle is a writer's treasure chest, opening doors to unexplored territories of your creative potential. Key Features of the Journalism, Report Writing & Creative Writing Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Journalism, Report Writing & Creative Writing Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Creative Writing Training QLS Course 02: Report Writing QLS Course 03: Journalism 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Creative Writing Course - NovelCourse 02: Content ManagementCourse 03: Creative Writing Course - Short StoriesCourse 04: Essay Writing in EnglishCourse 05: English: Spelling, Punctuation and Grammar In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Journalism, Report Writing & Creative Writing Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Journalism, Report Writing & Creative Writing Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Journalism, Report Writing & Creative Writing Endorsed Training Bundle: By the end of this Journalism, Report Writing & Creative Writing Endorsed Training bundle course, learners will be able to: Understand the fundamentals of journalism, report writing, and creative writing. Enhance proficiency in novel writing and short story creation. Learn the skills necessary for effective content management. Master English grammar, punctuation, and spelling. Improve abilities in report writing in English. Understand the structures and styles in professional report writing. Develop the skills to create compelling journalistic content. Gain a comprehensive understanding of the different genres in creative writing. The Journalism, Report Writing & Creative Writing Endorsed Training bundle is a unique blend of theoretical knowledge and creative exploration, designed to foster a deep understanding and appreciation of the written word. Each course in this bundle meticulously covers the principles, techniques, and styles inherent to their respective fields. Whether you wish to dive into the exhilarating world of novel writing, explore the art of crafting engaging short stories, or comprehend the nuances of content management and English essay writing, this bundle has you covered. Additionally, it aids in enhancing your grasp of English spelling, punctuation, and grammar, pivotal to creating clear and compelling narratives. The bundle also places significant emphasis on the mastery of journalism and report writing, essential in numerous professional contexts. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Journalism, Report Writing & Creative Writing Endorsed Training bundle course is ideal for: Aspiring writers seeking to improve their creative writing skills. Professionals in the fields of journalism and content management. Students and academics wanting to enhance their report and essay writing abilities. Individuals aiming to hone their English language skills. Career path Journalist - Salary range in the UK: £20,000 - £40,000 per year Creative Writer/Novelist - Salary range in the UK: £20,000 - £60,000 per year Report Writer - Salary range in the UK: £25,000 - £50,000 per year Content Manager - Salary range in the UK: £25,000 - £55,000 per year Essay Writer/Academic Writer - Salary range in the UK: £20,000 - £45,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Overview Effective Listening Skills for Leaders Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Effective Listening Skills for Leaders Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction & Welcome 00:02:00 Section 02: Foundation of Listening What is Your Listening Barrier? 00:07:00 Nonverbal Cues and Body Language Tips 00:05:00 Types of Listening for Leaders 00:05:00 Section 03: Listening Skills & Practice Comprehensive Listening 00:07:00 Let's Practice Listening for Comprehension 00:07:00 Empathetic Listening 00:09:00 Let's Practice Listening with Empathy 00:08:00 Let's Practice Critical Listening 00:06:00 Let's Practice Critical Listening 00:06:00 Appreciative Listening 00:03:00 Section 04: Wrap Up and Next Steps Next Steps 00:02:00 Assignment Assignment - Effective Listening Skills for Leaders 00:00:00

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.