8864 Courses in Cardiff delivered On Demand

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 2, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

Productivity is all about managing your resources efficiently. Business leaders in successful organization incorporate various management strategies to

Enhance your healthcare communication skills with the British Sign Language (BSL) - Health and Medical Signs course. Gain comprehensive BSL knowledge and master medical terminology through interactive videos and quizzes. Ideal for healthcare professionals and anyone interested in bridging communication gaps in medical contexts. Enroll now for a globally recognized CPD certification.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Ignite your career in finance with our potent blend of Accounting, Managerial Accounting, and Financial Analysis courses. This comprehensive bundle consists of eight meticulously selected courses, designed to instill a deep theoretical understanding of financial management. Our three QLS-endorsed courses, Introduction to Accounting, Financial Analysis, and Managerial Accounting Masterclass, provide a stellar foundation. Each course completion rewards you with a prestigious hardcopy certificate, attesting your knowledge. Additionally, five CPD QS accredited courses, including Accounting and Finance, Business Accounting Training, Management Accounting Tools, Applied Accounting, and Financial Management, further enrich your knowledge and understanding. Equip yourself with the know-how to interpret financial statements, assess financial risks and rewards, and make effective managerial decisions. This is the perfect toolkit for those wishing to grasp the intricate threads of the financial world. Key Features of the Accounting, Managerial Accounting & Financial Analysis Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Accounting, Managerial Accounting & Financial Analysis bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Introduction to Accounting QLS Course 02: Financial Analysis QLS Course 03: Managerial Accounting Masterclass 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Accounting and FinanceCourse 02: Business Accounting TrainingCourse 03: Management Accounting ToolsCourse 04: Applied AccountingCourse 05: Financial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Grasp the fundamental concepts and principles of accounting. Understand how to perform financial analysis and interpret the results. Learn the intricacies of managerial accounting and its role in decision-making. Acquire the knowledge of various management accounting tools. Gain skills in business accounting and financial management. Develop an understanding of applied accounting in the business world. Learn to assess financial risks and rewards accurately. Embark on an educational journey with our carefully curated Accounting, Managerial Accounting, and Financial Analysis bundle. Eight comprehensive courses are encompassed within this bundle, providing a robust theoretical foundation to comprehend the intricacies of financial management. The course material is designed to equip learners with the skills to interpret financial statements, make sound financial decisions, and understand the role of accounting in businesses. The benefits of mastering these topics are immense, enabling you to add value to any organisation by providing strategic direction and financial oversight. Set yourself apart in the world of finance with this course bundle. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals seeking a comprehensive theoretical foundation in accounting and finance. Business owners wanting to understand their company's financial statements better. Individuals aspiring to managerial roles that require financial acumen. Finance and business students wishing to supplement their current studies. Career path Accountant: Average salary in the UK: £30,000 - £45,000. Financial Analyst: Average salary in the UK: £30,000 - £55,000. Managerial Accountant: Average salary in the UK: £40,000 - £60,000. Finance Manager: Average salary in the UK: £40,000 - £65,000. Business Accountant: Average salary in the UK: £25,000 - £45,000. Financial Advisor: Average salary in the UK: £30,000 - £60,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the potential of your career in the medical field with our "Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration" bundle! This comprehensive offering includes three QLS-endorsed courses: 'Diploma in Pharmacy Skills', 'Pharmacy Assistant and Technician Foundation Diploma', and 'Medical & Clinical Administration Diploma'. Each course is complete with a hardcopy certificate to validate your academic achievements. Further enhancing your theoretical knowledge, our bundle includes five relevant CPD QS-accredited courses. These essential topics provide a well-rounded understanding of the medical field. Embark on this learning journey, improve your theoretical foundation, and navigate the world of medical and pharmacy practices with confidence and competence. Begin your career transformation with our holistic course bundle today! Key Features of the Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Pharmacy Skills QLS Course 02: Pharmacy Assistant and Technician Foundation Diploma QLS Course 03: Medical & Clinical Administration Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Emergency Medicine - Paramedicine Course 02: Paediatric First Aid & Medical Emergencies Course 03: Phlebotomy Technician Training Course 04: Urine Catheterisation Training Course 05: Medical Terminology Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of pharmacy skills and practices. Learn about the role and responsibilities of pharmacy assistants and technicians. Acquire knowledge on medical and clinical administration procedures. Understand the fundamentals of emergency medicine and paramedicine. Learn about paediatric first aid and medical emergencies. Gain theoretical insights into the process of phlebotomy and urine catheterisation. Enhance your understanding of medical terminologies. The 'Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration' bundle is a meticulously designed course package, offering an in-depth theoretical exploration into the medical field. The bundle comprises three QLS-endorsed courses and five CPD QS accredited courses, curated to cater to a wide range of learning objectives. This bundle covers various facets of the medical sector, including pharmacy skills, clinical administration, paediatric first aid, and more. A comprehensive and insightful learning journey awaits you, providing an enriched understanding of the medical field. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to develop their theoretical understanding of pharmacy and clinical administration. Professionals working in the medical field who want to broaden their knowledge. Students studying pharmacy, medicine, or related fields who wish to specialise further. Anyone with a keen interest in the medical and pharmacy sector. Career path Pharmacy Technician - £20,000 - £30,000 Clinical Administrator - £18,000 - £28,000 Paediatric Nurse - £23,000 - £35,000 Phlebotomy Technician - £15,000 - £25,000 Medical Secretary - £20,000 - £35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included