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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Executive PA Bundle To Overcome Your Challenges! If you wish to gain a solid and compact knowledge of Executive PA and boost your career, then take a step in the right direction with this industry-standard, comprehensive bundle of courses, which are well organised. This Executive PA bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Executive PA at QLS Level 6 10 Additional CPD Accredited Premium Courses - Course 01: Commercial Law Course 02:Contracts Law UK Course 03:Employment Law Course 04:Effective Email Writing Course 05:Minute Taking Course 06:Diploma in Meeting Management Course 07:Workplace Confidentiality Course 08:Level 2 Certificate in Workplace Management: Harassment Course 09:Document Control Course 10:Online Time Management Training Success becomes a lot simpler with this Executive PA bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Executive PA bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Executive PA are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course Curriculum: The Executive PA bundle courses have the following curriculum: Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skill Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangement Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Executive PA at QLS Level 6exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Executive PA at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Executive PA: Personal Assistant - CPD Certified Hard copy certificate - Included

Description: If you want to be a trainer, or you are a trainer already and want to develop your training skills more. This Survival Skills Training for Trainer will help you to become an excellent trainer, it is an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment. Here you will explore how being genuine enhances training. You will identify the elements of good questions and will understand how to apply listening skills, and more. So, if you want to be a great trainer you should join this course. Learning Outcomes: Understand the essential background for trainers to have Explore how being genuine enhances training Identify the elements of good questions Understand how to apply listening skills Develop rapport building strategies Recognize key skills in a trainer's toolbox and identify skill areas for development Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Survival Skills Training for Trainer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Survival Skills Training for Trainer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 What Makes a Good Trainer? 00:15:00 Personal Best, Professional Best 00:15:00 Assertiveness Skills 00:30:00 Asking the Right Questions 00:30:00 Listening Skills 00:30:00 Connecting with People 00:15:00 Essentials for Success 00:05:00 Do's and Don'ts for New Trainers 00:15:00 Mock Exam Mock Exam- Survival Skills Training for Trainer 00:20:00 Final Exam Final Exam- Survival Skills Training for Trainer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Construction Management (UK) CPDQS Accredited Bundle Course offers a thorough pathway to mastering key areas essential for successful construction project oversight. Designed to cover everything from foundational management principles to specialised technical disciplines, this bundle ensures a well-rounded grasp of construction processes, safety protocols, and regulatory frameworks. Whether your focus is site management, environmental engineering, or health and safety, this collection of courses delivers essential knowledge in a clear and accessible format. Each course within the bundle addresses vital topics such as CDM regulations, electrical and gas engineering, risk assessment, and emergency first aid, among others. Ideal for professionals aiming to enhance their understanding of construction management without the constraints of physical attendance, this bundle combines technical insight with management strategies. Additionally, it prepares learners for recognised certifications like the CSCS Green Card, positioning them confidently within the UK construction sector. This online programme is tailored for ease of learning while maintaining rigorous standards, making it a smart choice for ongoing professional development. Key Features of Construction Management (UK) Bundle CPD Accredited Construction Management (UK) Course Instant PDF certificate Fully online, interactive Construction Management (UK)course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Construction Management (UK) Bundle course to excel! To become successful in your profession, you must have a specific set of Construction Management (UK) skills to succeed in today's competitive world. In this in-depth Construction Management (UK)training course, you will develop the most in-demand Construction Management (UK) skills to kickstart your career, as well as upgrade your existing knowledge & skills. Construction Management (UK) Curriculum Course 01: Construction Management Level 3 Course 02: CDM Regulations Course 03: Electrical Engineering for Electrical Substations Course 04: Gas Engineering Course 05: Environmental Engineering Course 06: Site Safety Plus Course 07: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 08: Emergency First Aid at Work (EFAW) Course 09: Risk Assessment Course 10: Construction Project Management Course 11: Site Management Course 12: Plumbing Course 13: Noise and Hearing Protection Course 14: Abrasive Wheels Course 15: Purchasing and Procurement Diploma Course 16: Operations and Supply Chain Management Course 17: Asbestos Surveying Course 18: COSHH Awareness Course 19: Health and Safety in the Workplace Level 2 Course 20: Working at Heights and Confined Space Accreditation This Construction Management (UK) bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Management (UK) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Construction Management (UK) basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Construction Management (UK) Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

24-Hour Flash Sale! Prices Reduced Like Never Before!! 20 in 1 Construction Site Safety Supervisor Training (Fire Safety, RIDDOR, and Worker Safety) Bundle Step onto any construction site, and you'll see the framework of safety shaping every operation. As a prospective Construction Site Safety Supervisor, your role is pivotal. In the UK alone, the construction industry accounts for a significant proportion of workplace accidents, emphasising the need for stringent safety protocols. This comprehensive training bundle discusses the essential safety standards and management skills that could dramatically reduce these statistics. The Construction Site Safety Supervisor Training Bundle provides a robust foundation for fundamental and advanced safety practices specific to the construction industry. This includes everything from the Site Management Safety Training Scheme (SMSTS) to specialised training in Fire Risk Assessment and RIDDOR compliance. Additionally, Electrical Safety, Ladder Safety, and Working at Height courses equip you with the knowledge to tackle common hazards effectively. The curriculum focuses on compliance and proactive safety management, ensuring you can anticipate and mitigate risks before they evolve into incidents. This Construction Site Safety Supervisor Training Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Course 02: Diploma in Construction Safety at QLS Level 5 Course 03: Construction Site Supervisor at QLS Level 3 Course 04: Diploma in Health and Safety at Workplace at QLS Level 4 Course 05: Fire Safety Awareness Course 06: Fire Risk Assessment With Health and Safety Training Course 07: RIDDOR Training Course 08: LOLER Training Course 09: Lone Worker Safety Course 10: Working at Height Course 11: Working in Confined Spaces Course 12: Electrical Safety Course 13: Ladder Safety Course 14: Workplace First Aid Level 4 Course 15: Diploma in Construction Industry Scheme (CIS): QLS Endorsed Course 16: Building Surveying Practise Course 17: Minimum Requirements of Building Design and Construction Course 18: Construction Cost Estimation Course 19: Building Quantity Surveying Course 20: Career Development Plan Fundamentals Embrace the opportunity to become a beacon of safety on construction sites by enroling in this comprehensive Construction Site Safety Supervisor Training Bundle. Secure your place today, and start making a tangible difference in the safety and efficiency of construction operations by enroling now! Learning outcomes of this Construction Site Safety Supervisor Bundle: Master comprehensive site management and safety supervision skills. Implement effective fire safety measures and conduct detailed risk assessments. Navigate the complexities of RIDDOR and ensure thorough incident reporting. Understand and apply the requirements of LOLER in operational contexts. Conduct safety protocols for lone workers and confined space operations. Develop proficiency in construction cost estimation and quantity surveying. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course 02: Diploma in Construction Safety at QLS Level 5 Module 01: Managing Health and Safety Module 02: Risk Assessment and Common Risks Module 03: Health and Safety at Work and the Laws Module 04: Reporting Accidents at Work Module 05: General Site Issues Module 06: Working at Height Module 07: Excavation Work and Confined Spaces Module 08: Work Equipments Module 09: Manual and Mechanical Handling Module 10: Chemical and Biological Health Hazards and Control Module 11: Electrical Hazards and Control Module 12: Fire Hazards and Control Course 03: Construction Site Supervisor at QLS Level 3 Module 01: Introduction To Construction Management Module 02: Preliminary Site Investigation & Site Organisation Module 03: Construction Site Layout Planning And Temporary Facilities Management Module 04: Site Management Module 05: Health And Safety In Construction Management Module 06: Cost Management =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future safety supervisors. Construction site managers. Safety compliance officers. Project managers. Construction engineers. Health and safety consultants. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Construction Site Supervisor: £25,000 - £45,000 Health and Safety Manager (Construction): £40,000 - £70,000 Construction Project Manager: £40,000 - £70,000 Safety Officer: £25,000 - £45,000 Fire Safety Officer: £30,000 - £50,000 Site Manager: £35,000 - £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Give a compliment to your career and take it to the next level. This Bid Writing, Tender Writing & Presentation Skills Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Bid Writing, Tender Writing & Presentation Skills bundle will help you stay ahead of the pack. Throughout the Bid Writing, Tender Writing & Presentation Skills Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Bid Writing, Tender Writing & Presentation Skills Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. Learning Outcomes of Bid Writing, Tender Writing & Presentation Skills Training: Understand the bid writing process and how to develop winning bids. Structure your bids effectively and write clear and concise proposals. Tailor your bids to the specific needs of the client. Highlight your unique selling points and demonstrate your value proposition. Estimate costs and price your bids competitively. Produce high-quality proposals that are free of errors and typos. Deliver effective client presentations. This Bid Writing, Tender Writing & Presentation Skills Training Bundle Consists of the following Premium courses: Course 01: Bid Writing Course 02: Business Writing Diploma Course 03: Business Writing: Influence Your Readers Course 04: Creative Writing Training Program for Writers Course 05: English Spelling, Punctuation, and Grammar Basic Course Course 06: Content Management Course 07: Email Writing Training Course 08: Touch Typing Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Document Control Course 11:Time Management Key features of this Bid Writing, Tender Writing & Presentation Skills course: This Bid Writing, Tender Writing & Presentation Skills bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! The Bid Writing, Tender Writing & Presentation Skills Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Bid Writing, Tender Writing & Presentation Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. The curriculum of the Bid Writing, Tender Writing & Presentation Skills Training Bundle Course 01: Bid Writing Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method Module 09: Costing and Pricing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building = = = = > > > > And 10 More Related Courses < < < < = = = = How will I get my Bid Writing, Tender Writing & Presentation Skills Certificate? After successfully completing the Bid Writing, Tender Writing & Presentation Skills course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Bid Writing, Tender Writing & Presentation Skills Training: Business owners and professionals who want to win more business Bid writers who want to improve their skills and knowledge Proposal writers who want to learn how to write more persuasive proposals Anyone who wants to learn how to deliver persuasive presentations Requirements This Bid Writing, Tender Writing & Presentation Skills Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this Bid Writing, Tender Writing & Presentation Skills bundle, will increase the value of your CV and open you up to multiple job sectors: Bid writer: £25,000-£45,000 Bid manager: £40,000-£60,000 Tender writer: £40,000-£70,000 Proposal writer: £28,000-£50,000 Proposal manager: £45,000-£65,000 So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Writing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

What to wear? What to say? When to follow-up? The process of interviewing for a position can be nerve racking to say the least. This course takes you through a typical interview process and prepares you for the what you may encounter. Through application exercises and a rich multimedia process, you will learn top skills to ease your nerves and prepare you for any interview.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Our Parenting Skills Training course is intended to empower parents with valuable knowledge and practical techniques to nurture positive relationships with their children. You will learn effective communication strategies, and disciplinary methods to foster a healthy parent-child bond. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn and understand everything about parenting. Develop the skills required to become a good parent. Gain an understanding of the strategies and techniques needed to gain expertise in parenting. Learn to understand your child. Learn to enhance parenting abilities. Learn to teach and develop discipline in your child. Be able to teach them the correct values. Understand the power of monitoring your child. Get the introduction of the parent pledge and understand its importance. Why Parenting Skills Training Course right for you? This Parenting Skills Training Course Online is perfect for those who want to learn basic and advanced parenting skills. Parenting is a complex task and without the proper training, it is rather tough to become a good parent. This comprehensive online course will teach you the techniques and strategies required to help you become a good parent. This popular Parenting Skills Training Course Online will help you develop the skills required to understand your child and improve your parenting abilities. You will also be able to monitor your children, teach values to them and perform many more practical actions after taking this flexible online course. By the end of the course, you will be able to build a strong parent child relationship, understand your child better and learn the strategies and techniques required to acquire expertise in parenting. Parenting Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Goals & First Concepts The Myth Of 'nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Teaching Values They Will Keep Parenting Basics … And Beyond! Powerful Communication Skills The Power Of Re-framing & Building Agreements Why Do Kids Do The Things They Do 'the Parent's Pledge' Disciplining The Right Way The Power Of 'life Lessons' Who should take this course? This Parenting Skills Training Course Online is for all the parents willing to enhance their parent abilities. Those who want to become parents and those who already are can also opt for this informative course. Therapists who aspire to advance their skills can also go for this online parenting skills course. Entry Requirements There are no academic entry requirements for this Parenting Skills Training Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Parenting Skills Training Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training  successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00