15241 Courses in Cardiff delivered On Demand

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00

Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 3 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 3 course you will get fundamental ideas of retail management, the key strategy of developing store security procedures, retail psychology and so on. Enrol in this course today and start your instant first step towards choosing a retail location. Learn faster for instant implementation. Learning Outcome Understand retail psychology Gain in-depth knowledge of choosing a retail location Deepen your understanding of negotiating the right deal with suppliers Develop store security procedures How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 3 Module 01: Choosing a Retail Location 00:14:00 Module 02: Retail Psychology 00:13:00 Module 03: Negotiate the Right Deal with Suppliers 00:12:00 Module 04: Develop Store Security Procedures 00:16:00 Assignment Assignment - Retail Management Diploma Part - 3 00:00:00

Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 4 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 4 course you will get fundamental ideas of retail management, the key strategy of management skills for leading your team, the consumer rights act and so on. Enrol in this course today and start your instant first step towards management skills for leading your team. Learn faster for instant implementation. Learning Outcome Familiarise with management skills for leading your team Understand consumer rights act Deepen your understanding of health & safety for retail stores Strengthen retail brand management Know how to sell in multiple channels How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 4 Module 01: Management Skills for Leading Your Team 00:17:00 Module 02: Selling in Multiple Channels 00:21:00 Module 03: Retail Brand Management 00:16:00 Module 04: Health & Safety for Retail Stores 00:21:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Diploma Part - 4 00:00:00

Overview Master Emotional Intelligence for Crucial Moments Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Master Emotional Intelligence for Crucial Moments Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: The Crucial EQ Moment - It's in the Pause Introduction to Emotional Intelligence 00:02:00 What is Emotional Intelligence? 00:03:00 The Four Domains of Emotional Intelligence 00:03:00 Moments of Danger 00:08:00 Your Inner Monologue and Body Talk 00:04:00 It's in the Pause 00:06:00 Conclusion 00:01:00 Section 02: Use Emotional Intelligence to Tame Your Brain and Cope During Crises Introduction 00:04:00 Understanding Stress and Its Impact on the Workplace 00:01:00 What is Emotional Intelligence, and How Can it Help You and Your Team 00:04:00 Where Do Depression and Anxiety Live? What Can You Do About Them? 00:08:00 Emotional Intelligence Tips to Help You Cope 00:05:00 How to Relate to Others in Crisis 00:04:00 Conclusion 00:02:00 Section 03: Emotionally Intelligent Leadership in Action Introduction 00:01:00 Why is Emotional Intelligence Critical for Leaders? 00:03:00 What Role Does Emotional Intelligence Play, and How to Deescalate Situations 00:09:00 How Do You Make People Feel? 00:04:00 What Type of Company Culture Are You Creating? 00:04:00 Conclusion 00:03:00 Support Materials Resource - Master Emotional Intelligence for Crucial Moments 00:00:00

Overview KPIs for SMEs Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this KPIs for SMEs Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. KPIs for SMEs Module 01: Introduction and Agenda 00:04:00 Module 02: Concepts in Performance Measurement 00:04:00 Module 03: Presenting Performance Data 00:03:00 Module 04: Introduction to Customer KPIs 00:02:00 Module 05: Customer KPIs Part 1 00:09:00 Module 06: Customer KPIs Part 2 00:08:00 Module 07: Part 1 Exercise 00:02:00 Module 08: Employee KPIs 00:07:00 Module 09: Part 2 Exercise 00:02:00 Module 10: Operational KPIs 00:13:00 Module 11: Part 3 Exercise 00:02:00 Module 12: Financial KPIs 00:12:00 Module 13: Part 4 Exercise 00:02:00 Module 14: Monitoring and Managing Performance 00:06:00 Module 15: Course Exercise 00:01:00 Module 16: Course Exercise Suggested Answer 00:03:00 Module 17: Test your Knowledge 00:11:00 Assignment Assignment - KPIs for SMEs 00:00:00

Do you want to learn how to rank higher and get more related traffic in search engines? Are you interested to be better in this field? If so, look at our Onpage SEO Training course which assists you to know further in your quest. The understandable outlines of the course guide you how to make an SEO audit of site, crawl, update pages, titles, meta-description, and use URLs using its tools and knowing its functions. It assists you to establish your valuable position defining your target audience and planning for a new page title. The course also teaches you how to incorporate visual contents, optimize for communication, and link it up for promoting your content on social media. At the end of the course, you will notice the effective instructions enable you to be an expert in On page SEO. What you'll learn You'll know how to perform keyword research for the best terms & phrases (longtail & short) You'll know how to insert these keywords into your content properly You'll know how to optimize an article on your website You'll know how to optimize your URLs You'll know how to create canonical URLs for better rankings You'll know how to rank a page of your website Page 1 in Google Requirements You should know how to use a PC at a beginner level Introduction Introduction FREE 00:01:00 On-Page SEO vs Off-Page SEO 00:07:00 Keyword Research Keyword Planner 00:08:00 Free Keyword Research Tool 00:06:00 Paid Keyword Research Tool 00:07:00 Website On-Page Optimization Website Ranking Factors 00:06:00 WordPress Permalink Settings 00:01:00 WordPress Fastest Cache Settings 00:05:00 WordPress Cache Speed Test 00:01:00 Article On-Page Optimization Optimize an Article 00:20:00 Optimize Readability 00:08:00 WordPress Yoast SEO Optimization Setup 00:03:00 Yoast Real-Time Analysis for Any Site 00:02:00 Real-Time Ranking Case Study 00:08:00 All In One SEO Plugin 00:03:00 Image On-Page Optimization Image File Size Optimization 00:11:00 Name and ALT SEO 00:05:00 JPG vs PNG 00:02:00 GIF Images 00:02:00 What is EXIF Data and How to Remove It 00:08:00 Captions for Conversion Optimization 00:06:00 Adding ALT Tags to Images 00:01:00 Create a Sitemap for Images 00:04:00 Audio & Video On-Page Optimization Audio SEO 00:04:00 Video SEO 00:05:00 Assessment

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

Course Description Get instant knowledge from this bite-sized Commercial Management: Part 3 course. This course is very short and you can complete it within a very short time. In this Commercial Management: Part 3 course you will get fundamental ideas of commercial management, the key understanding of commercial project management and so on. Enrol in this course today and start your instant first step towards learning about commercial risk management. Learn faster for instant implementation. Learning outcome  Familiarise with commercial risk management Understand commercial project management Gain in-depth knowledge of customer relationship management How Much Do Commercial Managers Earn? Senior - £84,000(Appx.) Average - £54,000(Appx.) Starting - £34,000(Appx.) Requirement Our Commercial Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Commercial Management: Part 3 Module 01: Commercial Risk Management 00:27:00 Module 02: Commercial Project Management 00:27:00 Module 03: Customer Relationship Management (CRM) Part-1 00:30:00 Module 04: Customer Relationship Management (CRM) Part-2 00:32:00 Assignment Assignment - Commercial Management: Part 3 00:00:00

Course Description Get instant knowledge from this bite-sized Real Estate Investor Fast-Track Course: Part 2 course. This course is very short and you can complete it within a very short time. In this Real Estate Investor Fast-Track Course: Part 2 course you will get fundamental ideas of real estate investment, the key understanding of strategies for a real estate investor and so on. Enrol in this course today and start your instant first step towards learning about lease bailment, license, mortgage and insurance-related law. Learn faster for instant implementation. Learning outcome  Familiarise with real estate investment Understand lease bailment, license, mortgage and insurance-related law Gain in-depth knowledge of the strategies for a real estate investor Deepen your understanding of marketing your property How Much Do Real Estate Investment Analysts Earn? Senior - £86,000(Appx.) Average - £49,000(Appx.) Starting - £29,000(Appx.) Requirement Our Real Estate Investor Fast-Track Course: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Real Estate Investor Fast-Track Course: Part 2 Module 01: Lease Bailment, License, Mortgage and Insurance Related Law 00:57:00 Module 02: Real Estate Investment 00:17:00 Module 03: Strategies for a Real Estate Investor 00:18:00 Module 04: Marketing Your Property 00:13:00 Assignment Assignment - Real Estate Investor Fast-Track Course: Part 2 00:00:00

What Will I Learn? Find motivated sellers to buy houses from Finance different kinds of real estate deals Buy tax lien certificates and tax deeds Find buyers to purchase investment properties Analyze investment properties as potential flips Analyze investment properties as rentals Protect wealth through understanding of real estate and taxes Build wealth through real estate Requirements Have an open mind Description Develop practical, real-world knowledge and skills for investing in real estate. With this Real Estate Investing Course you will become familiar with a wide range of real estate asset types while learning how to analyze markets, value assets, raise capital through debt and equity financing, and gaining other essential skills for a real estate investment career. You will get a solid grounding in the fundamentals of the commercial real estate marketplace. You will be able to identify the key elements and dynamics of a real estate cash flow, how to value the asset class as well as finance it and invest in it including understanding how a private equity investment is structured, measured and remunerated. Who is the target audience? Students that don't know anything about real estate Students that have experience in real estate but are looking to expand their knowledge Introduction Introduction Super Real Estate Investing 00:11:00 Why Real Estate Continues to Be the Best Investment for Most People 00:12:00 Assessment - Introduction 00:05:00 Getting Amazing Deals on Properties How to buy houses for super cheap 00:20:00 How to use direct marketing to reach motivated sellers 00:16:00 Assessment - Getting Amazing Deals on Properties 00:05:00 How to Finance Real Estate Deals Secrets to financing all kinds of deals 00:16:00 Understanding Hard Money 00:06:00 More Hard Money Examples 00:11:00 Assessment - How to Finance Real Estate Deals 00:05:00 How to Execute Effective Exit Strategies The best exit strategies in real estate 00:14:00 Secrets to wholesaling properties to other investors 00:14:00 Secrets to rehabbing the property and maximizing profit 00:07:00 Assessment - How to Execute Effective Exit Strategies 00:05:00 Making Money with Tax Lien Certificates and Deeds Secrets to buying tax lien certificates and tax deeds 00:09:00 Assessment - Making Money with Tax Lien Certificates and Deeds 00:03:00 Building Wealth and Passive Income Through Rental Properties Buying and renting for maximum passive income 00:16:00 REI Secrets, Tips, and Tricks 00:13:00 More REI Secrets, Tips, and Tricks 00:11:00 Even more REI Secrets, Tips, and Tricks 00:09:00 Assessment - Building Wealth and Passive Income Through Rental Properties 00:05:00 Conclusion Conclusion Super Real Estate 00:06:00