8856 Courses in Cardiff delivered On Demand

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Start feeling in control and not controlled by your emotions with our Emotional Intelligence course. Build deeper connections, navigate challenges with grace, and empower your surroundings with this Emotional Intelligence course. Use our Emotional Intelligence course as a roadmap and unlock your full potential! This Emotional Intelligence course is perfectly constructed for your personal growth. So, start your journey with this Emotional Intelligence course today and watch your life transform, along with the lives of those you love! This Emotional Intelligence Bundle Includes 4 Exclusive Courses: Course 01: Emotional Intelligence Course 02: Behaviour Management Course 03: Resilience Training Course 04: Body Language Masterclass Skills You Will Gain in this Emotional Intelligence Course Develop the excellent ability to control impulse feelings Understanding how to regulate Emotional Intelligence Develop excellent social skills Excellent understanding of own thoughts, and behaviour Ability to implement emotional intelligence in the workplace Why Prefer This Emotional Intelligence Course? Emotional Intelligence FREE certificate on Emotional Intelligence accredited by CPDQS Get instant access to this Emotional Intelligence course. Learn Emotional Intelligence from anywhere in the world Emotional Intelligence is affordable and simple to understand Lifetime access to the Emotional Intelligence course materials Emotional Intelligence comes with 24/7 tutor support Free assessments available with Emotional Intelligence Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Emotional Intelligence Course Key Topics to Be Covered by This Emotional Intelligence Course: Module 01: What is Emotional Intelligence? Introduces the concept of emotional intelligence (EI), its components, and its significance in personal and professional settings, emphasizing self-awareness, self-regulation, motivation, empathy, and social skills. Module 02: Skills Focuses on the key skills associated with emotional intelligence, including emotional awareness, accurate self-assessment, and self-confidence, essential for effective interpersonal interactions. Module 03: Verbal Communication Skills Enhances verbal communication skills, emphasizing the importance of clear, empathetic, and assertive communication in building strong relationships and managing emotions effectively. Module 04: Non-Verbal Communication Skills Explores the impact of non-verbal communication, such as body language, facial expressions, and gestures, on conveying emotions and understanding others' emotional states. Module 05: Social Management and Responsibility Covers the principles of social management and responsibility, including building positive relationships, social awareness, and managing social dynamics responsibly. Module 06: Tools to Regulate Your Emotions Provides practical tools and techniques for regulating emotions, such as mindfulness, stress management, and cognitive restructuring, to maintain emotional balance and resilience. Module 07: Gaining Control Focuses on strategies to gain control over one's emotions, including developing self-discipline, impulse control, and effective coping mechanisms for stressful situations. Module 08: Business Practices (I) Discusses the application of emotional intelligence in business practices, including leadership, teamwork, and customer relations, to enhance organizational effectiveness. Module 09: Business Practices (II) Continues exploring EI in business, focusing on conflict resolution, negotiation, and creating a positive workplace culture that fosters emotional well-being. Module 10: Making an Impact Teaches how to leverage emotional intelligence to make a significant impact in personal and professional environments, enhancing influence, decision-making, and leadership capabilities. The emotional intelligence course aims to equip individuals with a deep understanding of emotions, enabling them to enhance their communication skills & emotional intelligence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: What is Emotional Intelligence? 09:19 1: What is Emotional Intelligence? Preview 09:19 Module 02: Skills 02:59 2: Skills in Emotional Intelligence 02:59 Module 03: Verbal Communication Skills 02:49 3: Verbal Communication Skills 02:49 Module 04: Non-Verbal Communication Skills 02:24 4: Non-Verbal Communication Skills 02:24 Module 05: Social Management and Responsibility 02:48 5: Social Management and Responsibility 02:48 Module 06: Tools to Regulate Your Emotions 02:58 6: Tools to Regulate Your Emotions 02:58 Module 07: Gaining Control 04:04 7: Gaining Control 04:04 Module 08: Business Practices (I) 03:30 8: Business Practices (I) 03:30 Module 09: Business Practices (II) 03:16 9: Business Practices (II) 03:16 Module 10: Making an Impact 04:35 10: Making an Impact 04:35 Order Your Certificate 02:00 11: Order Your CPD Certificate 01:00 12: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Emotional Intelligence Anyone interested in learning more about the topic is advised to take this Emotional Intelligence course. Requirements Emotional Intelligence Career path Emotional Intelligence Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Certificate of completion Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Unlock your professional potential with our Interpersonal Skills for Professional Development course. Enhance your communication, emotional intelligence, teamwork, and negotiation skills. Navigate cultural diversity, conflict resolution, and effective networking for career growth. Elevate your career with comprehensive training in the essential soft skills demanded by today's dynamic workplace.

Level 6 Diploma in Health and Social Care Management Online Training This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and social care management profession. With our help, take the first significant step toward reaching your full potential now. Our Level 6 Diploma in Health and Social Care Management is designed to help you gain knowledge and basic professional employability skills in these fields. This Health and Social Care Management course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in health and social care professions. Professionals have designed this course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this Level 6 Diploma in Health and Social Care Management course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Free Courses are included with this Level 6 Diploma in Health and Social Care Management Course: Course 01: Level 6 Diploma in Health and Social Care Management Course 02: Level 3 Award in Health and Social Care Course 03: Social Worker: Social Work Diploma Course 04: Adults Support Worker Course 05: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Level 6 Diploma in Health and Social Care Management course] Level 6 Diploma in Health and Social Care Management Online Industry Specialists developed this Level 6 Diploma in Health and Social Care Management Course into 13 user-friendly modules. Module 1: A Quick Overview of Health and Social Care The Difference Between Healthcare and Social Care Healthcare Overview Social Care Overview Important Terminology Module 2: Understanding Healthcare Defined Healthcare Who Provides Healthcare? What are Primary, Secondary and Tertiary Care? Where is Healthcare Provided? Healthcare Rights and Choices Continuing Healthcare (CHC) Module 3: Understanding Social Care What is Social Care? Who is Entitled to Social Care? Who Provides Social Care? How Do I Access Social Care? Where Can I Get Information and Advice about Social Care? Social Care Needs Assessments Eligibility for Social Care Module 4: The UK Health System What is the NHS Key Concepts and Principles of the NHS The Emotional Environment The Indoor Environment The Outdoor Environment Module 5: Care and Support Planning What is Care and Support Planning? How will I be Involved in the Care and Support Planning Process? What If I Lack the Capacity to Take Care of and Support Planning Decisions? What will My Care and Support Plan Cover? Can My Care and Support Plan be Connected to Other Plans? Will My Care and Support Plan be Reviewed? Module 6: Person-Centred Care What is Person-centred Care? The Importance of Person-centred Care The Evolution of the Person-centred Care Putting Person-centred Care into Practice Module 7: Communication in Health and Social care The Communication Cycle Forms of Communication Contexts of Communication Barriers to Communication Overcoming Barriers to Communication Module 8: Developing Effective Communication Skills Communicating Effectively The Benefits of Effective Communication Module 9: Developing Listening Skills Active Listening Skills Responding to Feelings Tips for Becoming a Better Listener What is Said and What is Heard Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Health and Social Care: Equality, Diversity and Rights Discrimination and Its Types Importance of Preventing Discrimination Module 11: Responsibilities for Health and Safety Describe Potential Hazards in Health and Social Care Environments Classification of Hazards Route of Entry Adverse Effects Injury or Harm Poor Standards of Care Module 12: Safeguarding in Social Care What is Safeguarding? Who Do the Safeguarding Duties Apply to? What Safeguarding Duties Does the Local Authority Have? Adult Safeguarding Which Adults Might Require Safeguarding? Safeguarding Responsibilities - a Stepped Approach The Six Safeguarding Principles Role of Good Communication in Safeguarding Module 13:Identifying Social Risk and Needs in Health Care Identifying Social Risks and Needs Principles for Primary Screening Primary Screening Tools Leveraging Secondary Data for Risk Assessment Ongoing Challenges with Screening Implementation Recommendation for Continued Exploration Course Curriculum of Care Certificate (Standard 1 to 15) Module 1: Understand Your Role Module 2: Developing A Personal Development Plan Module 3: Duty of care Module 4: Equality and diversity Module 5: Work in a person-centred way Module 6: Communication Module 7: Privacy and dignity Module 8: Fluids and nutrition Module 9: Awareness of mental health, dementia and learning disability Module 10: Safeguarding adults Module 11: Safeguarding children Module 12: Basic life support Module 13: Health and safety Module 14: Handling information Module 15: Infection prevention and control Assessment Method of Health and Social Care Management After completing each module of Level 6 Diploma in Health and Social Care Management Online course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Social Care Management After completing the MCQ/Assignment assessment for Level 6 Diploma in Health and Social Care Management Online course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 6 Diploma in Health and Social Care Management Online The Health and Social Care Management Online has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Level 6 Diploma in Health and Social Care Management Online There are no specific requirements for Health and Social Care Management Online course. Career path Health and Social Care Management Learners who complete this course will be able to progress to the Level 7 Diploma in Health and Social Care Management or to employment in an associated profession. Certificates Certificate of completion Digital certificate - Included

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

11-in-1 Premium Bundle | CPD QS Certified | 110 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access | Tutor Support | Enrol Today

The NLP Practitioner Training Course is your gateway to mastering the art of communication, helping you influence both yourself and others in a positive and effective way. Using Neuro-Linguistic Programming (NLP), you will learn techniques that enhance your understanding of human behaviour and thought processes. NLP is often used to build better relationships, manage stress, and boost confidence. Through this course, you’ll gain the tools to unlock the full potential of your mind, allowing you to navigate life's challenges with a more grounded and practical mindset. This training course delves deep into the principles of NLP, offering insights into how language, perception, and behaviour are interconnected. Whether you're looking to improve your professional interactions, personal relationships, or gain a deeper understanding of how your mind works, this course offers valuable skills to transform your approach to communication. Learn at your own pace and discover how to apply NLP techniques effectively to achieve greater clarity and results in your day-to-day life. It’s time to take control of your mental programming and sharpen your ability to influence, connect, and grow. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to NLP Module 2: NLP Communication Model Module 3: NLP Coaching Model Module 4: NLP Presuppositions and Beliefs Module 5: NLP Techniques for Personal Change Module 6: NLP Strategies for Effective Communication Module 7: Advanced NLP Techniques Module 8: NLP Applications Module 9: NLP Practitioner Certification Learning Outcomes: Develop powerful communication strategies for personal and professional success. Master techniques for personal change and growth, enhancing life satisfaction. Apply advanced NLP strategies to enhance decision-making and problem-solving skills. Gain proficiency in coaching, unlocking the potential to guide others effectively. Acquire a deep understanding of NLP applications across various domains. Attain a recognised NLP Practitioner Certification, validating your expertise. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and effective communication skills. Professionals aiming to enhance their coaching and leadership abilities. Anyone interested in mastering NLP techniques for positive life changes. Team leaders looking to improve team dynamics and collaboration. Entrepreneurs wanting to refine their communication and negotiation skills. Psychologists or therapists seeking additional tools for client engagement. Career changers exploring new opportunities in personal development. Educators interested in applying NLP principles in teaching and training. Career path Life Coach Communication Consultant Human Resources Specialist Personal Development Trainer Sales and Marketing Strategist Education and Training Facilitator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Elevate your managerial prowess with our comprehensive course on Employee Training Responsibilities: Effective Training Management. Master coaching, change management, and conflict resolution skills, ensuring a respectful workplace. Acquire the tools for impactful communication, performance appraisals, and time management. Foster diversity and inclusive leadership to propel your team towards success. Enrich your skill set and transform your management style today.

Overview of Diploma in Effective Writing Skills Words are powerful. They can help you share ideas, give information, and inspire others. But to do this well, you need to write clearly and with care. The Diploma in Effective Writing Skills is designed to help you improve your writing and stand out in today’s busy world. Studies in the UK show that good writing is one of the top five skills employers look for. 82% of businesses say poor writing hurts their work and client relationships. In Britain’s growing knowledge economy, about 30% of jobs need strong writing skills. The Diploma in Effective Writing Skills can help you build a strong advantage in your career. This course takes you through a clear and simple journey. You will start by learning the basic rules of good writing. As you move forward, you will learn special writing techniques for different needs. The Diploma in Effective Writing Skills will also help you find your own style and voice. Every module is designed to give you real skills you can use right away in your work or studies. Whether you need to write business emails, reports, or content that gets noticed, the Diploma in Effective Writing Skills will help you. Build strong writing skills today with the Diploma in Effective Writing Skills and make your communication stronger and more successful. This Diploma in Effective Writing Skills Course will help you to learn: Understand the key elements that make written communication strong. Apply important grammar and style rules correctly. Master each stage of the writing process from start to finish. Adjust your writing style to fit different audiences. Use editing and proofreading techniques to improve your writing. Learn advanced methods to make your writing more impactful. Who is this course for? Professionals who need to improve their writing for work, like emails, reports, and business documents that need to be clear and to the point. Content creators who want to improve their writing style, structure, and effect in different formats. Administrative staff who write important correspondence and want to represent their organization through polished writing. University graduates looking to improve their writing skills to stand out in competitive job markets. Non-native English speakers who already have some English skills but want to raise their writing to a professional level. Process of Evaluation After studying the Diploma in Effective Writing Skills Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Effective Writing Skills Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Diploma in Effective Writing Skills course. Career Path Completing this Diploma in Effective Writing Skills course can lead to roles such as: Content Writer – £25K to £40K/year Communications Officer – £26K to £45K/year Technical Writer – £30K to £48K/year Copy Editor – £23K to £38K/year Editorial Assistant – £22K to £30K/year Course Curriculum Module 01: Introduction To Effective Writing Introduction To Effective Writing 00:09:00 Module 02: Essentials Of Effective Writing Essentials Of Effective Writing 00:18:00 Module 03: Writing Process Writing Process 00:18:00 Module 04: Writing For Different Purposes Writing For Different Purposes 00:17:00 Module 05: Editing And Proofreading Editing And Proofreading 00:11:00 Module 06: Advanced Writing Techniques Advanced Writing Techniques 00:13:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Care: Home Care Assistant is a self-explanatory course for noble social care aspirants. Caregivers and healthcare professionals are blessings to society. They take care of the most vulnerable members of the family and community. So, a care assistant must have proper expertise on this subject. Good care thus depends on good training. This Care: Home Care Assistant course is one of the best training packs. It contains 360-degree training materials on care assistance. This Diploma in Home Care Assistant Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development and career progression related to Home Care Assistant substantial and easier than ever! The brilliantly layered modules start with proper healthcare and social care overview. Then it continues with communication training, interpersonal skill training, discussion on the rights and responsibilities of caregivers, safeguarding training, health and safety measures, and care training for children and children with special needs. It takes a complete form with a self-expertise assessment tool within the course. There will be a certificate given on the completion of all assessment criteria. This Care: Home Care Assistant will never make you dissatisfied! Worthy of time, money and energy. Snap up this before it's late, and make your way to the future! Learning Outcome: Care: Home Care Assistant aims to prepare learners with: Strong fundamental knowledge of health and social care Expert communication skills to be used in caregiving Beneficial therapeutic skills and strategies The proper realisation of the roles and responsibilities of a caregiver Ability to operate in any unique setting of caregiving Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of course: ***Home Care Assistant*** Module 01. Introduction to Health and Social Care What is Health and Social Care? Healthcare Overview Who provides Healthcare? Social care overview Who provides social care? Healthcare vs Social Care Why is health and social care a valuable career? Summary Module 02: Communication and its Relevance Necessity of Communication in Health and Social Care Communication in the context of Caregiving Forms of Communication Types of interpersonal interaction Communication and language needs and preferences Building Rapport Environmental factors that influence communication Barriers to communication Strategies for overcoming communication barrier Summary Module 03: Professional Communication and Behaviour Essential Interpersonal Skills Effective Therapeutic Skills and Strategies Communication with Other Healthcare Members Module 04: Rights and Responsibilities as a Health and Social Care Worker Role of Health and Social Care Workers Can carers be charged for support? Ways to Improve Quality of Service Information Sources Reflective Practice Reflection on Practice Reflective in Practice Development How to evaluate your own performance Reflective writing What are your rights as a carer? Conflicting Rights and Responsibilities Summary Module 05: Role as A Caregiver and Healthcare Professional Values promoted by Health and Social care workers What to expect and where to draw the line Codes of Conduct Types of Healthcare Professionals Social Services Advantages of Working Partnerships Summary Module 06: Safeguarding Vulnerable Individuals Safeguarding Who are vulnerable individuals? Dealing with safeguarding issues What Is Abuse? Types and Signs of Abuse Adults, Young People and Children at Risk from Abuse Environmental factors that may make abuse more likely How to Deal with Suspected Cause of Abuse and Disclosure of Abuse Minimising the Risk of Abuse Summary Module 07: Health and Safety Responsibilities Understanding Potential Hazards in Health and Social Care Environments Managing Health and Safety Roles and Responsibilities Involved in Health, Safety and Security Responding to incidents and emergencies in a health and social care environment COSHH Policies COSHH Essentials Summary Module 08: Caring for Children Why Care Matters so Much Children Need Touch Routines for Young Children Clothing Bedtime Summary/Keynotes of the Module Assessment Module 09: Child Protection Definitions Recognition Signs of Neglect Helping Children to Protect Themselves Summary/Keynotes of the Module Assessment Module 10: Children with Special Needs What are Special Needs? What is Disability? Avoiding Stereotypes Use of Appropriate and Sensitive Terminology Special Education Needs Early Support Programme Caring for Children with Feeding and Communication Differences Caring for Children with Mobility Differences Caring for Children with Special Social and Emotional Needs Caring for Children with Complex Needs Summary/Keynotes of the Module Assessment Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care: Home Care Assistant course is for those who want to take their care assistance passion to a professional level or just want to add to their knowledge. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Care assistant. Salary: £14,000 to £25,000 Senior care assistant. Salary: £17,000 to £27,000 Social work assistant.Salary: £18,200 to £28,000 Care home advocate. Salary: £19,000 to £30,000 The ranges are shown as per the UK job market. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Home Care Assistant Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Home Care Assistant Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)