8438 Courses in Cardiff delivered On Demand

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you tired of constantly dealing with conflicts and difficult situations in your workplace? Do you want to acquire the skills to manage and resolve conflicts effectively? Look no further! Our "Conflict Management and Resolution" bundle is here to equip you with the knowledge and tools you need to thrive in your professional life. The bundle consists of 11 courses, each designed to cater to a specific aspect of conflict management and resolution. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. This certificate is a testament to your commitment to your professional growth and will undoubtedly add value to your resume. The remaining ten courses are relevant and CPD-QS accredited, ensuring that you receive the most up-to-date and reliable information on the subject matter. You will learn how to manage and resolve conflicts with ease, deal with difficult people, and master communication skills. You will also gain insight into cross-cultural awareness, discrimination, and workplace stress management. With our "Conflict Management and Resolution" bundle, you will be able to transform your professional life and handle any situation that comes your way with confidence and grace. Invest in your future today and enrol in our bundle to embark on a journey of self-improvement and growth. This Conflict Management and Resolution Bundle Package includes: Course 01:Certificate in Conflict Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Anger Management and Conflict Resolution Course 02: Change Management Course 03: Level 2 Certificate in Workplace Management: Civility Course 04: Workplace Stress Management Diploma Course 05: Equality & Diversity - Discrimination Course 06: Cross-Cultural Awareness Training Course 07: Dealing With Difficult People Training Course Course 08: Mental Health First Aid and Advocacy in the Workplace Course 09: Conflict Resolution in Daily Life Course 10: Communication Skills Masterclass Why Prefer This Conflict Management and Resolution Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Conflict Management and Resolution bundle courses, you will be able to learn: Develop conflict management and resolution skills Acquire tools to manage anger and stress in the workplace Enhance communication and cross-cultural awareness Learn about discrimination and equality in the workplace Develop skills to deal with difficult people and situations Learn about mental health first aid and advocacy in the workplace ***Curriculum breakdown of Conflict Management Training*** Introduction to Your Conflict Management Course Understand the Keys to Conflict How Misunderstandings Arise... and the Solution Personality Types in Conflict Escalation of Conflict De-escalating Conflict Closing Section How is the Conflict Management and Resolution Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to improve conflict resolution skills Individuals interested in learning about communication and workplace stress management Those seeking to enhance their cross-cultural awareness and deal with discrimination in the workplace Career path Human Resources Manager - £35,000 to £70,000 per annum Mediator - £25,000 to £60,000 per annum Conflict Resolution Specialist - £30,000 to £60,000 per annum Equality and Diversity Officer - £25,000 to £50,000 per annum Communication Specialist - £20,000 to £50,000 per annum Please note that these are estimated salary ranges and may vary depending on experience, qualifications, and location. Certificates Certificate in Conflict Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

24 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! Unlock the secrets of the mind and understand mental health from a legal perspective with our Mental Health Law Course bundle. This comprehensive collection of ten courses provides you with a deep understanding of mental health care and its legal aspects. Our QLS-endorsed Mental Health Law course comes with a QLS hardcopy certificate, giving you a valuable Certification that will impress potential employers. This course teaches you the legal framework surrounding mental health care, including the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS). In addition to the Mental Health Law course, you'll also receive ten CPD-QS accredited courses covering a range of related topics. These courses include Mental Health Care Training, Counselling and Psychotherapy, Understanding Autism, Psychology of Anxiety and Stress Disorders, Online Depression Management and more. Each course provides valuable insights into mental health and equips you with the knowledge to support those who need it. You'll gain a deep understanding of mental health care, learn to recognise the symptoms of various disorders and develop skills to help people manage their conditions. Invest in your professional development today and gain valuable skills that will make you an asset in any healthcare setting. Our Mental Health Law Course bundle is the perfect way to expand your knowledge and boost your career. So why wait? Enrol right now! This Mental Health Law Course Bundle Package includes: Course 01: Certificate in Mental Health Law at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Mental Health Care Training - MCA & DOLS Course 02: Mental Health Awareness Course Course 03: Counselling and Psychotherapy Course Course 04: Understanding Autism Level 3 Course 05: Psychology of Anxiety and Stress Disorders Course 06: Online Depression Management Course 07: Drugs and Alcohol Awareness Training - Online Certification Course 08: Diploma in Substance Misuse Awareness at QLS Level 4 Course 09: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 10: Mindfulness & Emotional Intelligence Training Why Prefer This Mental Health Law Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Mental Health Law Course bundle courses, you will be able to learn: Develop a deep understanding of mental health law and its legal framework Identify the symptoms of various mental health disorders and learn how to support those who need it Gain valuable skills in counselling, psychotherapy, and cognitive behavioural therapy (CBT) Develop an understanding of drug and alcohol misuse and learn how to manage these issues Learn mindfulness techniques to manage stress and emotional intelligence to support mental well-being Understand the legal requirements for mental health care, including the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS) Expand your knowledge of mental health care and become an asset in any healthcare setting ***Curriculum breakdown of Mental Health Law*** Module 01: The Mental Capacity Act Module 02: Interface with Legislation, Policy and Procedures Module 03: Deprivation of Liberty Safeguards Module 04: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 05: Mental Health Legislation and Services Module 06: Liberty Protection Safeguards (LPS) How is the Mental Health Law Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Career path Mental Health Support Worker: £18,000 - £25,000 Counsellor: £24,000 - £45,000 Psychotherapist: £28,000 - £60,000 Cognitive Behavioural Therapist: £30,000 - £55,000 Substance Misuse Worker: £20,000 - £35,000 Mental Health Nurse: £24,000 - £40,000 Certificates Certificate in Mental Health Law at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

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Are you interested in learning how to build and maintain your own computer? Do you want to understand the different hardware components and how they work together? Do you want to improve your computer networking skills and even build your own gaming PC? If you answered yes to any of these questions, then this course is for you! Our Computer Maintenance course is designed to give you a comprehensive understanding of computer maintenance, from building a PC to maintaining its performance. We have divided the course into eight modules to ensure that you gain in-depth knowledge on each topic. Along with this Computer Maintenance Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Computer Maintenance Bundle Consists of the following Premium courses: Courses are included in this Computer Maintenance Bundle? Course 01: Building Your Own Computer Course 02: Electronic & Electrical Devices Maintenance Course 03: PAT Level 4 Course 04: Complete Windows 10 Troubleshooting for IT Helpdesk Course 05: Internet of Things Course 06: Network Security Level 2 Course 07: Cyber Security Incident Handling and Incident Response Course 08: CompTIA PenTest+ (Ethical Hacking) Course 09: Functional Skills IT Course 10: Encryption Course 11: Decision Making and Critical Thinking Enrol now in Computer Maintenance To advance your career, and use the premium study materials from Apex Learning. The Computer Maintenance bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Computer Maintenance Expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum : Building Your Own Computer Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Computer Maintenance Anyone from any background can enrol in this Computer Maintenance Bundle. Requirements Computer Maintenance This Computer Maintenance Course has been designed to be fully compatible with tablets and smartphones. Career path Computer Maintenance Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Are you tired of spelling "banana" like Gwen Stefani sings it? Do you find yourself punctuating your sentences like a jigsaw puzzle, missing a few crucial pieces? And let's not even get started on grammar... Is it "their," "they're," or "there"? It's enough to make your head spin! Join us on this linguistic rollercoaster ride as we unravel the mysteries of the English language, one comma splice at a time. Our team of grammar gurus and punctuation enthusiasts is here to make learning English a hoot and a half!. Learning outcomes of this English Grammar with Spelling and Punctuation Course: Upon successful completion of the English Grammar with Spelling and Punctuation course, you'll be able to: Master the fundamentals of English grammar, including sentence structure. Gain proficiency in forming and using grammatically correct sentences. Develop a keen understanding of questions and their role in English grammar. Acquire essential knowledge of punctuation and capitalization rules. Enhance spelling accuracy and identify common mistakes in written English. Improve your written communication skills through effective grammar usage. Boost your overall confidence in English grammar and punctuation. Why Choose Our English Grammar Course? Opportunity to earn a certificate accredited by CPD after completing this English Grammar course Student ID card with English Grammar Get instant access to this English Grammar course. Learn English Grammar from anywhere in the world English Grammar is affordable and simple to understand English Grammar is entirely online, interactive lesson with voiceover audio Lifetime access to the English Grammar course materials English Grammar comes with 24/7 tutor support English Grammar with Spelling and Punctuation *** Course Curriculum English Grammar with Spelling and Punctuation*** >> Diploma in Introduction to English Spelling, Punctuation, and Grammar Training at QLS Level 5 << Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Assessment Process of English Grammar Once you have completed all the modules in the English Grammar Course with Spelling and Punctuation course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? English Grammar Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements English Grammar You will not need any prior background or expertise to enrol in this course. Career path English Grammar After completing this course, you are to start your career or begin the next phase of your career.

Career Development Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Career Development Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Course introduction 00:03:00 Instructor introduction 00:02:00 Preparation - Setting Yourself Up For Success Why it is important to prepare yourself 00:04:00 How to prepare an eye-catching resume 00:07:00 Resume Clinic 1 00:07:00 Resume Clinic 2 00:04:00 Navigating Application Tracking Systems (ATS) 00:06:00 How to market yourself using LinkedIn 00:07:00 LinkedIn Clinic 00:04:00 How to approach companies 00:05:00 How to research companies 00:04:00 How to read and respond to job descriptions 00:03:00 How to use recruiters 00:05:00 Mock interviews 00:04:00 How to use references and testimonials 00:05:00 How to prepare a 90-day business plan 00:50:00 Emotional Intelligence - Discovering your best self Emotional intelligence and why it matters 00:05:00 Self-awareness and why it matters 00:07:00 Self-assessment and why it matters 00:06:00 Self-confidence and why it matters 00:04:00 Self-control and why it matters 00:04:00 Empathy and why it matters 00:06:00 Acing your interview How to make a good first impression 00:07:00 Body language during the interview 00:04:00 Common Interview Questions 1 00:08:00 Common Interview Questions 2 00:11:00 How to discuss salary and compensation 00:06:00 Online interviews 00:05:00 Recap and conclusions 00:03:00 Live Sessions Live career interview session 00:26:00 Live resume session 01:16:00

Free QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advance Learning Materials | Lifetime Access

***Limited Time Offer*** Protect Your People and Your Business with Comprehensive Risk Assessment Training In today's world, ensuring the health, safety, and wellbeing of your employees is more important than ever. But effectively managing risks in the workplace goes far beyond just checking boxes. It requires proper training, vigilance, and a comprehensive approach. That's why we're excited to offer the Risk Assessment & Management Bundle - a premium collection of 15 in-depth online courses covering all aspects of risk assessment, management, and compliance. With a single payment, you will get this Risk Assessment course, along with 13 premium courses, an original hardcopy, 14 PDF certificate (Main Course + Additional Courses) Student ID card as gifts. This Risk Assessment Bundle Consists of the following Premium courses: Course 01: Risk Assessment & Management Diploma Course 02: Health and Safety at Work & Risk Control Course 03: RIDDOR Training Course 04: DSEAR Training Course 05: Construction Site Management, Supervision and Safety Diploma Course 06: Fire Safety Awareness Level 2 Course 07: Working at Height Awareness Diploma Course 08: Noise and Hearing Protection Training Course 09: COSHH Training and Safety - Level 2 Course 10: Lone Worker Safety Course Course 11: Ladder Safety Course 12: Manual Handling Level 2 Course 13: Working in Risk-Confined Spaces Level 4 Course 14: Food Hygiene and Safety Level 2 Course 15: Emergency First Aid and Incident Management at Work This Risk Assessment bundle provides complete training in: Fundamentals of risk assessment frameworks, methods, and implementation Health and safety legislation, controls, and best practices Incident and accident reporting requirements Fire, explosion, and substance hazards (DSEAR) Construction site risks and supervision Working at height, noise, manual handling, and confined space risks Food safety, hygiene, and allergen awareness Emergency response preparedness and first aid With 15 certification courses packed with practical guidance, tools, and techniques, this bundle delivers an immersive training experience to equip your team with the knowledge they need. Short lectures, customisable modules, and self-paced learning allow employees to train on their own time. Enrol today and invest in your people with effective, engaging risk assessment education. So, join our comprehensive risk assessment course before the offer ends and complete it at your earliest convenience. Why Choose Our Risk Assessment Course: Get instant access to this Risk Assessment course. Learn Risk Assessment from anywhere in the world Risk Assessment is affordable and simple to understand Risk Assessment is entirely online, interactive lesson with voiceover audio Lifetime access to the Risk Assessment course materials Risk Assessment comes with 24/7 tutor support Take a step toward a brighter future with our Risk Assessment Training! *** Course Curriculum of Risk Assessment *** Here is the curriculum breakdown of the Risk Assessment course: Module 1: Risk and Types of Risk Module 2: The Risk Evaluation Process Module 3: Risk Analysis & Assessment Module 4: Risk Assessment at Workplace Module 5: Introduction to Risk Management Module 6: Risk Management Process Module 7: Benefits of Risk Management Module 8: Enterprise Risk Management Module 9: Managing Financial Risks Module 10: Managing Technology Risks Assessment Process of Risk Assessment You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Risk Assessment This risk assessment course is available to all. So, if you are interested in learning more about this topic, enrol and start your learning journey now. Requirements Risk Assessment You don't need any prior knowledge or qualifications to join this risk assessment course. Career path Risk Assessment After the completion of this risk assessment course. You will gain enough potential and confidence to apply for the relevant field: Risk Analysts Risk Specialists Risk Advisors Safety Consultants Loss Control Specialists The average annual salary for these positions is getting between £35,000 - £45,000 in the UK. Certificates Certificate of completion Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Description Outsourcing has become a massive and prominent choice over the time. The benefits of outsourcing can be plentiful from cost savings and efficiency gains to higher competing interest. The outsourcing world has experienced some vast alterations in recent years for plenty of different purposes, and with this Level 3 Diploma in Outsourcing course, you will explore those grounds and decide outsourcing is for you or not! In this course, you will get easy to follow instructions for outsourcing, and understand the basics of outsourcing. You will also understand how outsourcing can help your business to focus on its strengths, allowing the staff to concentrate on their principal tasks. This course will be ideal for every individual interested in outsourcing including virtual assistants and other freelancers. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Outsourcing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Outsourcing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 The Outsourcing Platforms 00:07:00 What to Outsource 00:01:00 Outsourcing on Fiverr 00:13:00 Outsourcing on UpWork 00:31:00 Outsourcing with Management + Questions 00:08:00 Module: 02 Outsourcing with Freelancer 00:09:00 Outsourcing with Craigslist 00:03:00 Common Pay Rates 00:03:00 Hourly vs Flat Rate 00:07:00 Hiring Approach 00:07:00 Hiring Schedule 00:06:00 Module: 03 Skills Needed to Outsourcing 00:03:00 Efficient Interviews 00:02:00 Pro Hire 00:06:00 How to Collaborate 00:04:00 Changing Scope & Handling Difficulties 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00